Try our new research platform with insights from 80,000+ expert users

Cisco DNA Center vs Cisco Prime [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
41
Ranking in other categories
Network Management Applications (1st), Network Monitoring Software (15th), Network Automation (2nd)
Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Featured Reviews

AvrahamSonenthal - PeerSpot reviewer
Efficiently manages our wireless network and provides valuable monitoring features
The platform's biggest benefit has been in managing our wireless network. Having a single pane of glass to control all wireless controllers and access points and to monitor activity has been a significant advantage. We're a small federal agency with around 300 network devices, so automation is a minor focus. It's more relevant for larger networks. The main benefits we've seen are in inventory management and the potential for configuration automation. However, I recommend using the DNA Centre only for larger networks with over a thousand devices; otherwise, it may not be cost-effective. Before proceeding, ensure that your devices are compatible with DNA Center, as not all Cisco devices are supported. Also, investing in proper training is different from plug-and-play. I rate it an eight.
ZeeshanAli1 - PeerSpot reviewer
Robust, cost-effective, and provides good visibility, but the scalability could improve
We are extremely satisfied with the reliability and robustness of Cisco Prime Infrastructure, which we have been using for many years. Compared to newer products such as DNS centers or others, it has proven to be much more stable, which is important for large-scale operations. Stability is a primary concern for us, and we are glad that Cisco Prime Infrastructure meets our expectations in that regard. Furthermore, in regards to Legacy Plus new hardware, Cisco Prime has proven to be a reliable and adaptable solution thus far. Not only can it support older hardware, but it also has the capability to handle new features with the latest updates. If we consider new solutions such as DNS Center, we may have to sacrifice some legacy features that we still rely on. We may need to continue using these legacy features for a few more years due to various reasons such as budget constraints or the site not being a high priority. However, if we switch to a new product at this stage, we may lose a lot of the monitoring and other capabilities that we have with Cisco Prime. We have a close relationship with Cisco and understand that they are not prioritizing investments in Cisco Prime as they are encouraging customers to adopt the Cisco DNA Center. This means that we don't anticipate many new features to be added to the product in the future. While we know that we will eventually have to transition to a new solution, in the meantime, we plan to do a quick refresh of our legacy products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It does a lot of things automatically, and that's the big thing with it. They're making the software so that you don't need to be as knowledgeable as me on the switching and routing side to get your work done. If you want, you can have DNA troubleshoot your problem for you and give you solutions or fix it itself, if it was something that's just a configuration issue."
"What I found valuable in Cisco DNA Center is the Software-Defined Access Network, so the entire LAN network can be centralized and managed from a single dashboard. Cisco DNA Center is suitable for centralized management and lets you deploy switches in a centralized fashion. You can also do multiple switch port configurations simultaneously and segregate your traffic into multiple fabrics. Another valuable feature of Cisco DNA Center is enhanced security through Scalable Group Tags. Cisco DNA Center can be integrated with your Cisco ISE to enhance the port securities, and this paves the way for Software-Defined Networking in the LAN segment, which is the main advantage of Cisco DNA Center. I also like that you can use Cisco DNA Center for data assurance or correlation. The solution shows your network and client health parameters, which I find convenient for troubleshooting."
"The most valuable feature of Cisco DNA Center is the AI (Artificial Intelligence) that provides us with valuable information."
"Has a good processing feature with a high level of accuracy."
"The product offers an intuitive and automated way to manage user networks. It gives me an insight into the network health."
"It is simple to manage and it is all done from a single dashboard."
"I like that we can easily configure any new hardware. It's also easy to deploy and easy to troubleshoot."
"DNA Center is scalable."
"The most valuable feature of Cisco Prime is the heat maps."
"Has a good wireless heatmap and search management features."
"Cisco Prime allows us to do a lot of functions with the users and it is flexible."
"The most valuable feature of Cisco Prime is the heat map."
"The solution provides data that allows us to time travel through logs and perform remote operations or troubleshooting."
"The VLAN mapping function has been most impactful in simplifying our network management tasks."
"Cisco Prime, from a management perspective, has good reporting."
"The solution helps with the management and support of the enterprise network."
 

Cons

"The solution needs to improve the dashboard."
"There is a limitation with the number of VRFs that you can have in your network, and this has caused us problems with some customers."
"Cisco DNA Center was a new technology for us, at the beginning, it was not easy to do, but Cisco did a lot of training with us to a level we could handle everything. The team is managing itself now without the assistance of Cisco."
"Cisco DNA Center should improve its configuration management. It is better to have a dev version before pushing it."
"They should include UTM features in the product."
"The task failure reporting or provisioning failure reporting could be a little bit better in the UI, with more information given to the user."
"Technical support could be better. The price could be better, and it could be more stable."
"As a user, it would be good if I could plug in controllers, suites, and devices from other vendors to Cisco DNA Center."
"This solution could be improved if it could monitor configuration changes."
"The reporting feature of Cisco Prime should be improved."
"The onboarding process could be improved and developed to enhance compatibility for non-Cisco devices."
"Cisco Prime's initial setup is complex."
"Cisco needs to improve Prime's monitoring tab. If any device goes down, there is a 15-second lapse before we know. It would be much better if we were alerted two or three minutes before a device is about to fail, so we can dispatch a field engineer and avoid network downtime. I would like to see a feature that allows you to access the devices directly from Prime's monitoring tab. That would make work easier for us."
"I want the tool to improve data visibility."
"I would love for Cisco Prime to show bandwidth usage and consumption, but I can't monitor bandwidth usage at a given time."
"The solution is not easy to configure."
 

Pricing and Cost Advice

"The price could be better. It's a very expensive tool."
"Cisco DNA Center is a licensed product with multiple levels of licensing available such as basic, advanced, and essential. I don't have the exact figure, but Cisco DNA Center is costly. For example, the box has information about the essential license and costs a considerable amount of money. You need to pay extra to use advanced features in Cisco DNA Center. My company sees Cisco DNA Center as a solution that's worth the money, which is why it invested in the solution. If you want centralized management for your network, especially when upgrading it, Cisco DNA Center is perfect, but it's more suitable for a large-scale rather than a small-scale network."
"The product is very costly."
"We have a three-year license with them."
"The partnership price is notably high, but it ultimately depends on the chosen business model."
"It is an expensive solution."
"The licensing cost for Cisco DNA Center is not more than that of other solutions."
"The tool is medium-priced."
"If we have a license for Cisco DNA, we can use the same license for Cisco Prime."
"The cost is quite high."
"The product is expensive compared to other vendors in the market."
"The product's performance monitoring feature could be more intuitive."
"I rate the solution's pricing an eight out of ten."
"We update the license every five years."
"The solution is not inexpensive but is worth it for large-scale environments."
"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
report
Use our free recommendation engine to learn which Network Management Applications solutions are best for your needs.
838,713 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
10%
Manufacturing Company
9%
University
6%
Computer Software Company
16%
Government
13%
Manufacturing Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What needs improvement with Cisco DNA Center?
The system is working fine for me currently.
What do you like most about Cisco Prime?
The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management.
What needs improvement with Cisco Prime?
The product's performance monitoring feature could be more intuitive.
What is your primary use case for Cisco Prime?
We use Cisco Prime for centralized configuration management backups and monitoring.
 

Also Known As

DNA Center
Cisco Prime Infrastructure
 

Overview

 

Sample Customers

Information Not Available
Mohawk Industries, Universidad EAFIT, Halton Healthcare
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications. Updated: February 2025.
838,713 professionals have used our research since 2012.