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Cisco DNA Center vs Cisco Prime [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
41
Ranking in other categories
Network Management Applications (1st), Network Monitoring Software (12th), Network Automation (2nd)
Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Featured Reviews

AvrahamSonenthal - PeerSpot reviewer
Efficiently manages our wireless network and provides valuable monitoring features
The platform's biggest benefit has been in managing our wireless network. Having a single pane of glass to control all wireless controllers and access points and to monitor activity has been a significant advantage. We're a small federal agency with around 300 network devices, so automation is a minor focus. It's more relevant for larger networks. The main benefits we've seen are in inventory management and the potential for configuration automation. However, I recommend using the DNA Centre only for larger networks with over a thousand devices; otherwise, it may not be cost-effective. Before proceeding, ensure that your devices are compatible with DNA Center, as not all Cisco devices are supported. Also, investing in proper training is different from plug-and-play. I rate it an eight.
ZeeshanAli1 - PeerSpot reviewer
Robust, cost-effective, and provides good visibility, but the scalability could improve
We are extremely satisfied with the reliability and robustness of Cisco Prime Infrastructure, which we have been using for many years. Compared to newer products such as DNS centers or others, it has proven to be much more stable, which is important for large-scale operations. Stability is a primary concern for us, and we are glad that Cisco Prime Infrastructure meets our expectations in that regard. Furthermore, in regards to Legacy Plus new hardware, Cisco Prime has proven to be a reliable and adaptable solution thus far. Not only can it support older hardware, but it also has the capability to handle new features with the latest updates. If we consider new solutions such as DNS Center, we may have to sacrifice some legacy features that we still rely on. We may need to continue using these legacy features for a few more years due to various reasons such as budget constraints or the site not being a high priority. However, if we switch to a new product at this stage, we may lose a lot of the monitoring and other capabilities that we have with Cisco Prime. We have a close relationship with Cisco and understand that they are not prioritizing investments in Cisco Prime as they are encouraging customers to adopt the Cisco DNA Center. This means that we don't anticipate many new features to be added to the product in the future. While we know that we will eventually have to transition to a new solution, in the meantime, we plan to do a quick refresh of our legacy products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco VXLAN is a protocol that has been around for some time, but the practical implementation and operational capability of Cisco DNA Center bring it to life."
"I think that their LAN automation is a very good feature."
"It is simple to manage and it is all done from a single dashboard."
"The automation features are significant, reducing configuration time. This means outstanding functionality. By deploying the controller automatically, the rest becomes automated"
"The product gives a consolidated view."
"It does a lot of things automatically, and that's the big thing with it. They're making the software so that you don't need to be as knowledgeable as me on the switching and routing side to get your work done. If you want, you can have DNA troubleshoot your problem for you and give you solutions or fix it itself, if it was something that's just a configuration issue."
"It enables monitoring of various components such as access points, switch cards, and other elements within the company's solutions."
"Has a good processing feature with a high level of accuracy."
"It gives you the ability to upgrade switches remotely, schedule the upgrade time, perform backups, and monitor the health of all networks."
"The interfaces are a valuable feature."
"The solution's configuration management tool is amazing because it centralizes and pushes configurations which saves a lot of volume and effort."
"What I found most beneficial from Cisco Prime is that it gives you an insight into what your network does, even when you're not actively monitoring what's going on with your network."
"As a large organization, it is difficult to individually monitor every device. Instead, we use Cisco Prime to keep an eye on the network and services. We do not use it as a node tool, as we have other tools for network operation centers. When services go down, it can cause issues, we rely on Cisco Prime to monitor and notify us of any service disruptions. We mainly use Cisco Prime Infrastructure for configuration-level tasks."
"Cisco Prime has been around for a long time, and it keeps getting better and better."
"The most valuable is the assistance for network support."
"I have found the solution to be scalable."
 

Cons

"What could be improved is the licensing cost of Cisco DNA Center. It's a little bit expensive."
"As a user, it would be good if I could plug in controllers, suites, and devices from other vendors to Cisco DNA Center."
"The solution's technical support is an area with which my company's clients have a problem. Cisco doesn't provide good technical support unless a user has a big account that Cisco wants to retain."
"The solution can be quite pricey."
"The solution needs to improve the dashboard."
"Cisco could improve the security side of their solutions."
"Cisco DNA Center was a new technology for us, at the beginning, it was not easy to do, but Cisco did a lot of training with us to a level we could handle everything. The team is managing itself now without the assistance of Cisco."
"When it comes to deploying wireless fields, integrating defaults into the DNS interface can be challenging."
"The solution can be slow at times."
"Cisco Prime needs to have lower prices and more customization options."
"This solution could be improved if it could monitor configuration changes."
"I would love for Cisco Prime to show bandwidth usage and consumption, but I can't monitor bandwidth usage at a given time."
"The solution needs to include centralized management that aligns with the Greenfield network and its focus on real-time, scenario-based applications."
"Cisco Prime could improve the notifications in the system. Having more details about what is happening would be useful, such as traffic numbers or who is connected. We can see them through the firewall controller, but it would be better if you can see them from one place."
"I would rate the scalability of Cisco Prime a six out of ten. To scale up from a hundred to a thousand devices, the platform needs to be rebuilt logically. This process might require a downtime window and may involve changing the hardware or upgrading to a larger appliance."
"If you look at some of the wireless site-survey tools that are available in the commercial space, Cisco should include similar solutions, which would help our on-plant engineers when they're doing a site survey."
 

Pricing and Cost Advice

"Cisco DNA Center is expensive."
"It is an expensive solution."
"We get a yearly license at the time we buy the product."
"Cisco DNA Center is too expensive."
"The price of the solution is expensive. The hardware is licensed on the device, but the hardware on the server is expensive."
"The tool is medium-priced."
"I do know that Cisco does offer some really good promotions for DNA Center to bring the costs down."
"The tool's licensing may not come across as something that may be friendly for users."
"If we have a license for Cisco DNA, we can use the same license for Cisco Prime."
"We update the license every five years."
"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
"Cisco Prime is an expensive solution."
"I would rate the pricing of Cisco Prime a seven out of ten."
"The solution is not inexpensive but is worth it for large-scale environments."
"I would rate the solution's pricing an eight out of ten."
"The product is expensive compared to other vendors in the market."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
10%
Manufacturing Company
9%
Financial Services Firm
6%
Computer Software Company
16%
Government
13%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What needs improvement with Cisco DNA Center?
The system is working fine for me currently.
What do you like most about Cisco Prime?
The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management.
What needs improvement with Cisco Prime?
The product's performance monitoring feature could be more intuitive.
What is your primary use case for Cisco Prime?
We use Cisco Prime for centralized configuration management backups and monitoring.
 

Also Known As

DNA Center
Cisco Prime Infrastructure
 

Overview

 

Sample Customers

Information Not Available
Mohawk Industries, Universidad EAFIT, Halton Healthcare
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, NetScaler and others in Network Management Applications. Updated: March 2025.
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