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Cisco DNA Center vs Cisco Prime [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
41
Ranking in other categories
Network Management Applications (1st), Network Monitoring Software (16th), Network Automation (2nd)
Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Featured Reviews

AvrahamSonenthal - PeerSpot reviewer
Efficiently manages our wireless network and provides valuable monitoring features
The platform's biggest benefit has been in managing our wireless network. Having a single pane of glass to control all wireless controllers and access points and to monitor activity has been a significant advantage. We're a small federal agency with around 300 network devices, so automation is a minor focus. It's more relevant for larger networks. The main benefits we've seen are in inventory management and the potential for configuration automation. However, I recommend using the DNA Centre only for larger networks with over a thousand devices; otherwise, it may not be cost-effective. Before proceeding, ensure that your devices are compatible with DNA Center, as not all Cisco devices are supported. Also, investing in proper training is different from plug-and-play. I rate it an eight.
ZeeshanAli1 - PeerSpot reviewer
Robust, cost-effective, and provides good visibility, but the scalability could improve
We are extremely satisfied with the reliability and robustness of Cisco Prime Infrastructure, which we have been using for many years. Compared to newer products such as DNS centers or others, it has proven to be much more stable, which is important for large-scale operations. Stability is a primary concern for us, and we are glad that Cisco Prime Infrastructure meets our expectations in that regard. Furthermore, in regards to Legacy Plus new hardware, Cisco Prime has proven to be a reliable and adaptable solution thus far. Not only can it support older hardware, but it also has the capability to handle new features with the latest updates. If we consider new solutions such as DNS Center, we may have to sacrifice some legacy features that we still rely on. We may need to continue using these legacy features for a few more years due to various reasons such as budget constraints or the site not being a high priority. However, if we switch to a new product at this stage, we may lose a lot of the monitoring and other capabilities that we have with Cisco Prime. We have a close relationship with Cisco and understand that they are not prioritizing investments in Cisco Prime as they are encouraging customers to adopt the Cisco DNA Center. This means that we don't anticipate many new features to be added to the product in the future. While we know that we will eventually have to transition to a new solution, in the meantime, we plan to do a quick refresh of our legacy products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that we can easily configure any new hardware. It's also easy to deploy and easy to troubleshoot."
"The most valuable features were the monitoring, maintenance, and configuration."
"What I found valuable in Cisco DNA Center is the Software-Defined Access Network, so the entire LAN network can be centralized and managed from a single dashboard. Cisco DNA Center is suitable for centralized management and lets you deploy switches in a centralized fashion. You can also do multiple switch port configurations simultaneously and segregate your traffic into multiple fabrics. Another valuable feature of Cisco DNA Center is enhanced security through Scalable Group Tags. Cisco DNA Center can be integrated with your Cisco ISE to enhance the port securities, and this paves the way for Software-Defined Networking in the LAN segment, which is the main advantage of Cisco DNA Center. I also like that you can use Cisco DNA Center for data assurance or correlation. The solution shows your network and client health parameters, which I find convenient for troubleshooting."
"Cisco VXLAN is a protocol that has been around for some time, but the practical implementation and operational capability of Cisco DNA Center bring it to life."
"It is a stable solution."
"What's most valuable in Cisco DNA Center is the ability to manage any Cisco infrastructure and device through it. Setup was straightforward."
"The solution helps in user microsegmentation."
"Cisco DNA Center is a user-friendly solution."
"I have found the solution to be scalable."
"The dashboard is a valuable feature. It's very clear, and the metrics make it easy to see the current network situation."
"Cisco Prime has been around for a long time, and it keeps getting better and better."
"As a large organization, it is difficult to individually monitor every device. Instead, we use Cisco Prime to keep an eye on the network and services. We do not use it as a node tool, as we have other tools for network operation centers. When services go down, it can cause issues, we rely on Cisco Prime to monitor and notify us of any service disruptions. We mainly use Cisco Prime Infrastructure for configuration-level tasks."
"We use Cisco Prime for network mapping and surveys."
"Has a good wireless heatmap and search management features."
"We use this solution to troubleshoot our wireless systems, specifically regarding signal strength."
"The installation is easy."
 

Cons

"An area that needs improvement is the integration with other vendors."
"The tool's IoT integration should be better."
"The network, data center, and SD-WAN are all being treated as different services, but I would like to have only one solution to manage all of them."
"The solution's technical support is an area with which my company's clients have a problem. Cisco doesn't provide good technical support unless a user has a big account that Cisco wants to retain."
"An area for improvement in Cisco DNA Center is the latency in data correlation. For example, sometimes, when an issue happens, and I check the logs, I can't find the corresponding log. There's a delay in log replication, so this is what needs improvement in Cisco DNA Center. Reporting in Cisco DNA Center could also be improved because it only has a few templates, and you can't customize it based on your requirements. There aren't many options available in Cisco DNA Center regarding reporting, versus Cisco Prime, which has excellent features for different levels of detailed reports. I'd like to see real-time data replication in the next release of Cisco DNA Center, similar to what's done in Meraki. Data in Meraki is real-time with no delay, so data is immediately replicated in the cloud. Currently, there's a lag in Cisco DNA Center, and addressing that lag is the enhancement I'd like to see in Cisco DNA Center. The solution also needs to be more user-friendly."
"From the recent DNA point of view, there are some stability challenges with Cisco, but very minor."
"The cost is very high."
"Requires more focus on the digital side of things."
"The reporting could be simplified and the information made clearer to the user."
"Cisco Prime could improve the notifications in the system. Having more details about what is happening would be useful, such as traffic numbers or who is connected. We can see them through the firewall controller, but it would be better if you can see them from one place."
"I want the tool to improve data visibility."
"The product is expensive compared to other vendors in the market."
"I rate Cisco Prime seven out of 10 for affordability. All Cisco solutions are expensive."
"If you look at some of the wireless site-survey tools that are available in the commercial space, Cisco should include similar solutions, which would help our on-plant engineers when they're doing a site survey."
"The product needs to improve its interface and reporting."
"The product's performance monitoring feature could be more intuitive."
 

Pricing and Cost Advice

"I would rate the pricing a six out of ten, with ten being expensive."
"The licensing cost for Cisco DNA Center is not more than that of other solutions."
"Cisco DNA Center is expensive."
"Cisco DNA Center is too expensive."
"We get a yearly license at the time we buy the product."
"I do know that Cisco does offer some really good promotions for DNA Center to bring the costs down."
"The tool is medium-priced."
"The solution is expensive."
"If we have a license for Cisco DNA, we can use the same license for Cisco Prime."
"I would rate the pricing of Cisco Prime a seven out of ten."
"Cisco Prime is an expensive solution."
"You need to get special quotes from the company for each order."
"The solution is not inexpensive but is worth it for large-scale environments."
"The product's performance monitoring feature could be more intuitive."
"I would rate the solution's pricing an eight out of ten."
"We update the license every five years."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Government
10%
Manufacturing Company
9%
University
6%
Computer Software Company
16%
Government
14%
Manufacturing Company
10%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What is your experience regarding pricing and costs for Cisco DNA Center?
I would rate the pricing a six out of ten, with ten being expensive.
What needs improvement with Cisco DNA Center?
One area that needs improvement is the upgrade process. The time required for downloading and installing packages during upgrades is too long, often taking around ten hours. This is a significant i...
What do you like most about Cisco Prime?
The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management.
What needs improvement with Cisco Prime?
The product's performance monitoring feature could be more intuitive.
What is your primary use case for Cisco Prime?
We use Cisco Prime for centralized configuration management backups and monitoring.
 

Also Known As

DNA Center
Cisco Prime Infrastructure
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Mohawk Industries, Universidad EAFIT, Halton Healthcare
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