Aruba Airwave vs Cisco Prime [EOL] comparison

"The technical support services are good."

"AirWave definitely helps us troubleshoot and get to the root cause of the issues. It gives you an excellent indication of what's going on within your network at different locations. You can get to the area, take a look at the AirWave analysis, and make informed decisions."

"It has improved my organization by increasing troubleshooting opportunities which makes things more efficient."

"What I like best about Aruba Airwave is its orchestration feature because it saves configuration time. I also like that it allows you to do ZTP installations for new Aruba equipment."

"I would rate the stability a nine out of ten."

"The monitoring and administration allow configurations for checking the association of the user to the network, then to the AP, then to the switch, and back to the controller."

"This solution gives you a lot of reporting capabilities, and it has a very good interface."

"It can interact with other vendors better than Cisco, which is a good point of AirWave. It is easy to use, and its reporting is good."

"If an AP or any wireless device goes into critical mode, Cisco Prime sends an alert. That is the most helpful feature."

"The most valuable feature of Cisco Prime is the heat map."

"The solution's configuration management tool is amazing because it centralizes and pushes configurations which saves a lot of volume and effort."

"As a large organization, it is difficult to individually monitor every device. Instead, we use Cisco Prime to keep an eye on the network and services. We do not use it as a node tool, as we have other tools for network operation centers. When services go down, it can cause issues, we rely on Cisco Prime to monitor and notify us of any service disruptions. We mainly use Cisco Prime Infrastructure for configuration-level tasks."

"The endpoint information Cisco Prime generates helps us troubleshoot, and it's also useful for compliance reporting and endpoint identification."

"Cisco Prime is a good tool for inventory monitoring and wireless management."

"The VLAN mapping function has been most impactful in simplifying our network management tasks."

"We use this solution to troubleshoot our wireless systems, specifically regarding signal strength."

"I would like to see an integration of services into one system, rather than having multiple systems to do multiple things."

"The tool's expensive nature is an area of concern where improvements are required."

"We encounter delayed ETAs in the manufacturing of hardware."

"Pricing for Aruba Airwave could be cheaper, which is an area for improvement in the solution."

"Its pricing and support could be improved."

"When upgrading hardware, there were technical issues with network interfaces and Red Hat, which required escalation to developers."

"I would try to integrate more products from different vendors in future releases. Because that's really good features that Aruba Airway has, but it's so limited."

"Whenever you get an error it doesn't immediately tell you what the thing is that is causing the error. You have to sit down and research it. If it could say what error is causing the issue, it would make my troubleshooting a lot quicker."

"Maybe it could be a little cheaper."

"Cisco Prime could improve the graphical user interface."

"The solution needs to include centralized management that aligns with the Greenfield network and its focus on real-time, scenario-based applications."

"Cisco can only be used for Cisco environments and is not compatible with other vendors."

"The reporting feature of Cisco Prime should be improved."

"We would like to see the inclusion of detailed alerts."

"Cisco Prime's initial setup is complex."

"Cisco needs to improve Prime's monitoring tab. If any device goes down, there is a 15-second lapse before we know. It would be much better if we were alerted two or three minutes before a device is about to fail, so we can dispatch a field engineer and avoid network downtime. I would like to see a feature that allows you to access the devices directly from Prime's monitoring tab. That would make work easier for us."

"We must buy a new license to connect more devices to scale up the solution."

"The licensing is on an yearly basis."

"It's device-based licensing. One device requires one license."

"The licensing cost for Aruba Airwave increased from $72 to $210 within a few months. It would be better if the pricing for the solution were cheaper."

"The tool is expensive. If one is bad or expensive, and ten is very good or cheap, I rate the product's price as a six."

"The cost is perfect because the devices have a lifetime warranty, and the licensing is good as well."

"This product is not expensive."

"Aruba Airwave's licensing cost is not that expensive."

"I rate the solution's pricing an eight out of ten."

"The product's performance monitoring feature could be more intuitive."

"The cost is quite high."

"The solution is not inexpensive but is worth it for large-scale environments."

"We update the license every five years."

"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."

"The product is expensive compared to other vendors in the market."

"You need to get special quotes from the company for each order."