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reviewer1905519 - PeerSpot reviewer
Network Architect at a tech vendor with 10,001+ employees
Real User
Security solution that offers a broad range of protection and has given us better control over securing our organization
Pros and Cons
  • "This solution made our organization more secure and gave us better control."
  • "This solution could be more granular and user-friendly."

What is our primary use case?

We use this solution for company security and to define access and connection between different devices.

How has it helped my organization?

This solution made our organization more secure and gave us better control.

What is most valuable?

The access list is the most valuable feature of this solution. 

What needs improvement?

This solution could be more granular and user-friendly.

Buyer's Guide
Cisco Secure Firewall
March 2025
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
839,422 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this solution for 12 years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

The technical support for this solution is good. I would rate it a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We use this solution together with Palo Alto, depending on the use case. 

How was the initial setup?

The initial setup is straightforward and the deployment only takes a few hours. Our deployment strategy was to keep it simple. A large deployment of this solution can require up to 10 resources. 

The solution does require maintenance and we use an external service provider for this maintenance. 

What other advice do I have?

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1126164 - PeerSpot reviewer
Programming Analyst at a tech services company with 201-500 employees
Real User
A stable, advanced threat detection solution with a straightforward setup, but with room for improvement on the console visualization
Pros and Cons
  • "The customer service/technical support is very good with this solution."
  • "An area of improvement for this solution is the console visualization."

What is most valuable?

The feature I have found most valuable is the IPS advanced threat detection for removing ransomware and malware.

What needs improvement?

An area of improvement for this solution is the console visualization.

For how long have I used the solution?

I have been using this solution for two months.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and technical support?

The customer service/technical support is very good with this solution.

How was the initial setup?

The initial setup is straightforward and it took two weeks to deploy. Currently, 5000 employees use this solution in our company.

What's my experience with pricing, setup cost, and licensing?

The solution was chosen because of its price compared to other similar solutions.

What other advice do I have?

I would recommend this solution to other users.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Cisco Secure Firewall
March 2025
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
839,422 professionals have used our research since 2012.
Solution Architect at a tech services company with 11-50 employees
Real User
Powerful features include Snort and IPS, it is easy to deploy, and the technical support is good
Pros and Cons
  • "I like the firewall features, Snort, and the Intrusion Prevention System (IPS)."
  • "This product is managed using the Firepower Management Center (FMC), but it would be better if it also supported the command-line interface (CLI)."

What is our primary use case?

We are a solution provider and Cisco NGFW is one of the products that we implement for our clients. My clients use it for internet access within the enterprise.

What is most valuable?

I like the firewall features, Snort, and the Intrusion Prevention System (IPS). 

What needs improvement?

This product is managed using the Firepower Management Center (FMC), but it would be better if it also supported the command-line interface (CLI). Cisco's FTD devices don't support the command-line interface and can only be configured using FMC.

For how long have I used the solution?

We have been using this product for the past four years.

What do I think about the stability of the solution?

This is a stable product and we plan to continue implementing it for clients in the future.

What do I think about the scalability of the solution?

Cisco NGFW is a scalable firewall. My client has more than 100 users.

How are customer service and technical support?

We have support from Cisco's TAC, the Technical Assistance Center, and they support this product well. We haven't had any issues with them.

Which solution did I use previously and why did I switch?

Prior to the Next Generation firewall, my clients were using Cisco ASA for more than 10 years.

How was the initial setup?

The initial setup is easy, with the installation and configuration taking about two hours.

What about the implementation team?

I did the deployment myself.

What's my experience with pricing, setup cost, and licensing?

This product requires licenses for advanced features including Snort, IPS, and malware detection.

What other advice do I have?

In summary, this is a good product and I recommend it.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Support Engineer at a tech services company with 51-200 employees
Reseller
We can shift traffic, block certain content, or redirect policies
Pros and Cons
  • "We can shift traffic, block certain content, or redirect policies."
  • "We would like to see MS Word BPM as a feature."

What is our primary use case?

It's primarily for managing our employees. So far, it has been working great. We don't have many problems.

How has it helped my organization?

It gives us all the features that we need.

What is most valuable?

We can shift traffic, block certain content, or redirect policies.

What needs improvement?

We would like to see MS Word BPM as a feature. 

For how long have I used the solution?

Three to five years.

How are customer service and technical support?

We don't use the technical support too much. It is not good, especially for Latin America. Therefore, we employ people who have skills or certifications, using them for technical support.

Which solution did I use previously and why did I switch?

We started with Cisco Firepower.

How was the initial setup?

It was a bit complex to set up. However, after some practice, it was not too difficult.

What's my experience with pricing, setup cost, and licensing?

It is a great solution for medium or big enterprises, not so much for small businesses, mainly due to the financial costs. Cisco Firepower is a great solution, but it is expensive compared to others that can provide similar benefits for much less.

What other advice do I have?

Most important criteria when selecting a vendor:

  • Quality of the product
  • Cost.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Infrastructure Engineer at Atlas
Real User
Top 10
My confidence continues to build upon using Cisco firewalls
Pros and Cons
  • "My confidence continues to build upon using Cisco firewalls."
  • "Antivirus features must be integrated for end user security."
  • "Security must be increased when a new user connects over the LAN and an alarm must be generated."

How has it helped my organization?

My confidence continues to build upon using Cisco firewalls. I prefer to use Cisco firewalls to any others. 

What needs improvement?

Antivirus features must be integrated for end user security. They must be increased in the next version along with audit and restriction for the incoming user. Security must be increased when a new user connects over the LAN and an alarm must be generated.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user654645 - PeerSpot reviewer
Senior Network Specialist
Vendor
It has an important role as a firewall and it improves our access control.

What is most valuable?

The security features are valuable because it is easy to use and it has an important role as a firewall.

How has it helped my organization?

It has improved our access control.

What needs improvement?

It would be useful to gather all security features in one box. For example, certain features like URL filtering and application control licenses need to be purchased separately and it depends on the hardware spec, as not all models are supporting these two features. This causes the user to be highly dependent on the pre-sales person.

For how long have I used the solution?

We have been using the solution for six years.

What do I think about the stability of the solution?

We did not encounter any issues with stability.

What do I think about the scalability of the solution?

We had a scalability issue, as each feature is based on license or hardware support.

How are customer service and technical support?

I would rate the technical support at 8/10.

Which solution did I use previously and why did I switch?

We did not use a previous solution.

How was the initial setup?

The setup was straightforward with two layers of firewall.

What's my experience with pricing, setup cost, and licensing?

It is too pricey if you want to activate more features in a box, which necessitates you to purchase a license.

Which other solutions did I evaluate?

We evaluated Palo Alto and CheckPoint.

What other advice do I have?

Know what features are needed, and then purchase the necessary hardware and license.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Business Development Director with 51-200 employees
Vendor
UTM features need to be improved, but it's a full inspection firewall.

What is most valuable?

The fact that it's a full inspection firewall.

How has it helped my organization?

In fact there is no relevant improvement, but this is the kind of device that every company must have.

What needs improvement?

  • Recognition of appliances
  • UTM features

For how long have I used the solution?

I've used it for five years.

What was my experience with deployment of the solution?

It was mainly issues regarding the management and VPN setup.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

8/10.

Which solution did I use previously and why did I switch?

We previously used IPtables, and switched because there was a lack of technical support, RMA, etc.

How was the initial setup?

It was an easy initial set-up.

What about the implementation team?

We did it in-house.

Which other solutions did I evaluate?

No other options were looked at.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user240570 - PeerSpot reviewer
Network, Unix and Security Engineer at a tech services company with 501-1,000 employees
Consultant
It's easy to deploy, but the routing needs to be improved.

What is most valuable?

  • NAT
  • IPSec
  • ACL

How has it helped my organization?

It solved an IPSec issue we had with a customer. We have moved from Linux IPSec to Cisco.

What needs improvement?

  • Routing
  • It needs GRE supports
  • Application visibility
  • Context

For how long have I used the solution?

I have used Cisco ASA products since 2010.

What was my experience with deployment of the solution?

No, it's very easy to deploy.

What do I think about the stability of the solution?

With versions 8.4.4 and version 8.4.6, they had a lot of bugs. Also, after I moved to 8.4.5, route lookup changed to NAT divert and that kicked me.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

No service.

Technical Support:

No service.

Which solution did I use previously and why did I switch?

Yes we previously used Linux and we moved because Cisco is great.

How was the initial setup?

It was straightforward as Cisco Asia integrated it into OSPF, another router on the stack, and for NAT IPSec.

What about the implementation team?

I implemented it by myself.

What was our ROI?

It's good.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

It's a great product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.