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Executive Director at ict training and development center
Real User
Good at blocking threats and pretty reliable but needs a better user interface such as web interface for easier create policy
Pros and Cons
  • "It's pretty reliable and allows for isolation capabilities within the network."
  • "The user interface isn't as good as it could be. They should work to improve it. It would make it easier for customer management if it was easier to use."

What is our primary use case?

We primarily use the solution for basic firewall configurations such as NAT, FORWARD PORT and Block TCP-UDP Port.

   

How has it helped my organization?

My company is very small just built last year, i now am using cisco asa 5510 for NAT and Port Forward and limit users access directly from internet only via Remote-VPN.

What is most valuable?

The ability to block threats is its most valuable aspect.

Most clients in Laos use the basic setup, which works quite well. It ensures that nothing can get onto the local network.

It's pretty reliable and allows for isolation capabilities within the network.

The ADSM is very good.

I like that I can use the command line. I use a lot of Cisco and often work with this. If you are comfortable with the command line, it's quite good.

What needs improvement?

The user interface isn't as good as it could be. They should work to improve it. It would make it easier for customer management if it was easier to use.

Cisco does not have a lot of web management. We have to use ASTM server management to make up for it.

Buyer's Guide
Cisco Secure Firewall
March 2025
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For how long have I used the solution?

I've been using the solution, give or take, for around five years at this point.

What do I think about the scalability of the solution?


How are customer service and support?

When we need assistance from technical support, we typically deal with the team in China. They've been very good. Whenever I have a problem, they can resolve it. They are knowledgeable and responsive. We're satisfied with the level of support we get.

Which solution did I use previously and why did I switch?

We typically offer clients a few different solutions. For example, we may recommend Fortinet.

How was the initial setup?

For a new user, the initial setup may be a bit difficult. For me, since I am comfortable with Cisco, it's pretty straightforward. A new connection has its own complexities. It may be a different thing on Java SDK. There may be some programs that may not be able to access it.

What's my experience with pricing, setup cost, and licensing?

In Laos, clients don't have much wiggle room when it comes to cost. The economy right now isn't very good. Most just choose the basic solution in order to avoid pricey licensing fees.

Which other solutions did I evaluate?

subscription payment  

What other advice do I have?

We're just customers. We use it in our office and suggest it to clients. However, we don't have a business relationship with Cisco.

We try to adhere to our client's needs, and therefore, if they specify hardware they want to use, like Fortinet, we tend to accommodate them.

That said, if they ask my opinion, I usually recommend Cisco ASA.

I know a lot about the product and I'm good at controlling everything. I have a lot of knowledge and understanding after working with it so closely. That's why I tend to favor it when my customers ask for advice.

Overall, I would rate the solution seven out of ten. If the user interface were a bit better, I'd rate it higher.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user588258 - PeerSpot reviewer
Network Administrator at a healthcare company with 501-1,000 employees
Real User
It is a strong solution.
Pros and Cons
  • "Cisco ASA is very strong."
  • "Migration with other appliances is not easy. It has to be done manually, and this takes a long time."

What is our primary use case?

It is primarily used as a firewall. I think that all firewalls basically work the same, but some have different configurations of the switches. Cisco ASA is very strong. 

What needs improvement?

I think that there should be better security of other firewall appliances. Migration is another main issue. If you migrate from the ASA to the new Fire Power Threat Defense appliance, it is not an easy migration. You have to do some of the migration manually, and if you are relacing those firewalls it will take a long time. It should be a smoother migration process. Some of the new engineers are still not familiar with it, and I think that Cisco should rehire some of the engineers coming from Sourcefire to do so.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

There is not much to say about the stability of the product. Migration is the painful aspect of the solution.

How is customer service and technical support?

During the mitigation process, I used tech support. But, I still have not had a completely clean migration process.

What about the implementation team?

I do not like to have too many vendors it becomes difficult to diagnose and deal with. If all the switches also ran the same, I would be OK. But, this does not usually happen. Often there are many configurations of switches and we end up switching on the switches.

What's my experience with pricing, setup cost, and licensing?

Cisco has recently become very expensive. Other solutions on the market are cheaper than this solution.

Which other solutions did I evaluate?

We have also evaluated Fortinet and Sophos UTM as possible solutions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Secure Firewall
March 2025
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
839,422 professionals have used our research since 2012.
IT Operation Manager
Real User
Provides software updates for known bugs and vulnerabilities.

What is most valuable?

  • Hardware reliability
  • Software stability
  • Quick software updates for known bugs/vulnerabilities

These are very important in an enterprise environment.

How has it helped my organization?

It is small. Nobody knows where it is or what it is. It works silently. As there ar no issues, it is good for businesses and organizations.

What needs improvement?

  • License politics
  • License price
  • Precise vendor roadmap for this product

For how long have I used the solution?

I have used Cisco ASA for five years.

What do I think about the stability of the solution?

We have not had stability issues.

How are customer service and technical support?

I would give them a high rating.

Which solution did I use previously and why did I switch?

We were using TippingPoint as an IPS and ZyXEL ZyWALL as a VPN server.
Cisco has good documentation and it is easy for Cisco certified engineers.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

Our experience last year showed us that there is no full security, so why should we pay more? Any security vendor with a user-friendly interface, with good support, on-time updates for known vulnerabilities, and reliable hardware, is acceptable for an organization.

Which other solutions did I evaluate?

We did not evaluate any alternatives.

What other advice do I have?

The Cisco ASA product line will be replaced by Cisco FTD. Cisco FTD software is not ready for production, due to a lack of many basic NGFW features. Maybe only the high-performance Firepower 41xx/21xx/90xx Series is good as an IPS, because it is using a stable Sourcefire engine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Sr Network Engineer at a tech services company with 501-1,000 employees
Consultant
Valuable features are its ​VPNs and reliability.

What is most valuable?

VPNs, reliability.

How has it helped my organization?

Connectivity with client Telcos works perfectly way and administration is simple.

What needs improvement?

I think it's the perfect Firewall for SME.

For how long have I used the solution?

Five years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

10 out of 10.

Which solution did I use previously and why did I switch?

Version 5515 is better than 5510 or 5505.

How was the initial setup?

If you know how to use Cisco IOS, it's easy. Otherwise, you will find no way
of configuring it with ease.

What's my experience with pricing, setup cost, and licensing?

Go for the complete bundle, it's a one time investment only. Otherwise, in the future you will have to buy other tools as licenses for some add-on services.

Which other solutions did I evaluate?

FortiGate 100D.

What other advice do I have?

I would go for bundle licenses and hire a Cisco engineer for implementation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Middle-Tier Admin Integrator at a tech services company with 51-200 employees
Real User
Cisco firewalls can be difficult at first but once learned it's fine.

What is most valuable?

Robustness

How has it helped my organization?

Reliability

What needs improvement?

No idea -- I learn a lot from them

For how long have I used the solution?

From 2000 until 2014

What was my experience with deployment of the solution?

Learning at the beginning

What do I think about the stability of the solution?

Nope -- If well planed you should be alright

What do I think about the scalability of the solution?

Price maybe...

How are customer service and technical support?

Customer Service:

Excellent

Technical Support:

Excellent

Which solution did I use previously and why did I switch?

Not reliable for long term -- seem inferior quality

How was the initial setup?

Depends on the product and the knowledge. Cisco firewalls can be difficult at first but once learned it's fine.

What about the implementation team?

Me, I implemented the firewalls, Cisco switches and routers.

What was our ROI?

100% in some installations it exceeded the time predicted to keep up with the work load.

Which other solutions did I evaluate?

Netscreen, Netgear, Checkpoint, others..

What other advice do I have?

Plan well the hardware requirements for future growth and heavy usage.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user4401 - PeerSpot reviewer
it_user4401Developer at a transportation company with 1,001-5,000 employees
Vendor

Can you tell me, please, how does an ASA learn about the MAC address of the host? Thank you.

PeerSpot user
Senior Network Engineer at a tech services company with 1,001-5,000 employees
Consultant
The new NAT configuration is difficult to understand. The ASDM has significantly improved over the years.

Valuable Features

The ASDM has significantly improved over the years. Real-time logging and filtering is useful. Firewall rules are easy to understand, and enable/disable.

Room for Improvement

Change from Java for ASDM to HTML5. Better options to enable/disable site-to-site VPN tunnels.

Use of Solution

8 years

Deployment Issues

The new NAT configuration is difficult to understand especially for people familiar with the pre v8.3 code.

Customer Service and Technical Support

Customer Service:

Cisco TAC is good. They will set up a remote viewing session so they can work on the firewall as if they are sitting next to you.

Technical Support:

Typically fast and useful.

Implementation Team

In-house team.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1010625 - PeerSpot reviewer
Tier 2 Network Engineer at a comms service provider with 1,001-5,000 employees
Real User
A stable firewall that our customers use as their AnyConnect VPN solution
Pros and Cons
  • "The most valuable feature must be AnyConnect. We have quite a few customers who use it. It is easy to use and the stablest thing that we have. We have experienced some issues on all our VPN clients, but AnyConnect has been the stablest one."
  • "One of the problems that we have had is the solution requires Java to work. This has caused some problems with the application visibility and control. When the Java works, it is good, but Java wasn't a good choice. I don't like the Java implementation. It can be difficult to work with sometimes."

What is our primary use case?

We are an ISP, so it's primarily for customer firewalls that we help customers setup and maintain. While we do use Cisco ASA in our company, we mostly configure it for customers. Our customers use it as a company firewall and AnyConnect VPN solution.

How has it helped my organization?

A lot of people trust Cisco. Just by its name, they feel more secure. They know it's a quality solution, so they feel safer.

What is most valuable?

The most valuable feature must be AnyConnect. We have quite a few customers who use it. It is easy to use and the stablest thing that we have. We have experienced some issues on all our VPN clients, but AnyConnect has been the stablest one.

It is one of the easiest firewalls that I've worked with. Therefore, if you're not comfortable with command line, it probably is one of the best solutions on the market.

What needs improvement?

One of the problems that we have had is the solution requires Java to work. This has caused some problems with the application visibility and control. When the Java works, it is good, but Java wasn't a good choice. I don't like the Java implementation. It can be difficult to work with sometimes.

If you use Cisco ASDM with the command line configuration, it can look a bit messy. We have some people who use them both. If you use one, it's not a problem. If you use both, it can be an issue.

For how long have I used the solution?

For five or six years.

What do I think about the stability of the solution?

We haven't had any issues with the firewalls.

The maturity of our company's security implementation is good. We are very satisfied as long as we maintain the software. It has needed to be updated quite a few times.

What do I think about the scalability of the solution?

We don't have any firewalls that can handle more than a couple of gigabits, which is pretty small. I think the largest one we have is the 5525-X, though we haven't checked it for scalability.

In my company, there are probably 16 people (mostly network engineers) working with the solution: seven or eight from my group and the others from our IT department.

How are customer service and technical support?

I haven't worked with Cisco's technical support. We haven't had real issues with these firewalls.

Which solution did I use previously and why did I switch?

This was the first firewall solution that I worked with.

How was the initial setup?

The initial setup has been pretty straightforward. We have set up a lot of them. The solution works.

The deployment takes about half an hour. It takes a little longer than if we were using their virtual firewalls, which we could implement in a minute.

What about the implementation team?

We have a uniform implementation strategy for this solution. We made some basic configurations with a template which we just edited to fit a customer's needs. 

What was our ROI?

We haven't notice any threats. The firewalls is doing its job because we haven't noticed any security issues.

What's my experience with pricing, setup cost, and licensing?

The licensing is a bit off because the physical firewall is cheaper than the virtual one. We only have the physical ones as they are cheaper than the virtual ones. We only use the physical firewalls because of the price difference.

Which other solutions did I evaluate?

Our company has five or six tools that it uses for security. For firewalls, we have Check Point, Palo Alto, Juniper SRX, and CIsco ASA. Those are the primary ones. I think it's good there is some diversity. 

The GUI for Cisco ASA is the easiest one to use, if you get it to work. Also, Cisco ASA is stable and easy to use, which are the most important things.

What other advice do I have?

We use this solution with Cisco CPEs and background routers. These work well together. 

We have some other VPN options and AnyConnect. We do have routers with firewalls integrated, using a lot of ISR 1100s. In the beginning, we had a few problems integrating them, but as the software got better, we have seen a lot of those problems disappear. The first software wasn't so good, but it is now.

We have disabled Firepower in all of our firewalls. We don't use Cisco Defense Orchestrator either. We have a pretty basic setup using Cisco ASDM or command line with integration to customers' AD.

I would rate the product as an eight (out of 10).

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Network Engineer at Johnson & Wales University
Real User
Very buggy, and was released before it was ready for market
Pros and Cons
  • "The firepower sensors have been great; they do a good job of dropping unwanted traffic."
  • "The software was very buggy, to the point it had to be removed."

What is our primary use case?

We had legacy Sourcefire Sensors and ASA state full firewalls.

Cisco offered the FTD NGFW solution, but the implementation of the two systems was not successful.

How has it helped my organization?

The firepower sensors have been great; they do a good job of dropping unwanted traffic.

What is most valuable?

The VDB updates run on schedule, so less hands-on configuration is needed.

What needs improvement?

The software was very buggy, to the point it had to be removed.

We are moving completely away from Cisco NGFW.  The product was pushed out before it was ready.

For how long have I used the solution?

We have been using this solution for twelve years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.