We use it as a firewall and it has performed adequately.
Senior Vice President at a transportation company with 51-200 employees
Enables securing of various network segments based on use, but there are integration issues
Pros and Cons
- "Valuable features include DMZ segmentation, and IDS and IPS."
- "Cisco suffers from some integration issues with other products... There is a problem with the Cisco Catalyst Switches in terms of assembling bursts and having them interact properly with the Cisco Firepower."
What is our primary use case?
How has it helped my organization?
It allows the securing of various network segments, based on use.
What is most valuable?
DMZ segmentation, and IDS and IPS.
For how long have I used the solution?
One to three years.
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Cisco Secure Firewall
November 2024
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816,562 professionals have used our research since 2012.
What do I think about the stability of the solution?
It is fairly stable. However, Cisco suffers from some integration issues with other products, but this product, as a standalone, is fine. There is a problem with the Cisco Catalyst Switches in terms of assembling bursts and having them interact properly with the Cisco Firepower.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and support?
Tech support has been good.
Which solution did I use previously and why did I switch?
We've been using Cisco. Prior to this it was Cisco ASA. This was the next evolution.
When selecting a vendor it is important that they have positive industry feedback, that they are a visionary leader.
How was the initial setup?
I was involved in the initial set up and it was complex.
What other advice do I have?
I give this solution a seven out of 10. Some of the tools are still a little bit difficult to use.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Enterprise Manager at One Advanced
Provides perimeter and internal firewall services, but needs an MSSP oriented interface
Pros and Cons
- "VPN, firewall, and IDS/IPS allow us to deliver services to meet client needs across various industry verticals."
- "MSSP oriented interface: I would like a single console which would allow me to manage settings creating consistency across all customers."
What is our primary use case?
- VPN services
- IDS/IPS services using Firepower
- Provides perimeter and internal firewall services.
How has it helped my organization?
We provide managed services based on the Cisco ASA product. The brand is reassuring to customers when procuring our services.
What is most valuable?
- VPN
- Firewall
- IDS/IPS
These features allow us to deliver services to meet client needs across various industry verticals.
What needs improvement?
MSSP oriented interface: I would like a single console which would allow me to manage settings creating consistency across all customers.
For how long have I used the solution?
Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco Secure Firewall
November 2024
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,562 professionals have used our research since 2012.
Owner at David Strom Inc.
Cisco has done a superior job at its next generation of firewall technology.
What is most valuable?
The user interface of the Prime Security Manager is, well, prime and one of the best pieces of software I have seen from them, and the features are on par if not better than what their competitors offer.
How has it helped my organization?
Cisco has done a nice job of integrating global IP reputation management into the firewall with its Security Intelligence and Operations module for insights and malware collection.
What needs improvement?
Prime manager is just for the CX line for now. CX features also add about a 30% overhead on throughput.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager Network Security at a financial services firm with 5,001-10,000 employees
I love its CLI mode of working, it gives plenty of information with single line of command.
What is most valuable?
I love its CLI mode of working, it gives plenty of information with a single line of command.
This feature allows its administrator to perform advanced level tasks with much ease.
How has it helped my organization?
These products provide much stability which, in return, any organization demands to run its functions properly and smoothly.
What needs improvement?
This product lacks in GUI format; that needs to be more mature and composed.
For how long have I used the solution?
10 years +
What was my experience with deployment of the solution?
No issues.
What do I think about the stability of the solution?
Rarely, due to software issues.
What do I think about the scalability of the solution?
As of now, no.
How are customer service and technical support?
Excellent but if non-Indian engineer is assigned.
Which solution did I use previously and why did I switch?
We have almost 99% Cisco based infrastructure.
How was the initial setup?
Pretty straightforward.
Which other solutions did I evaluate?
Usually yes. We did like Huawei and Juniper.
What other advice do I have?
Cisco has done great job in introducing new features in their security product by acquiring specialized companies in the past. However, they still need to improve their unique feature products as they are in a challenger position, but not on top, at various product review portals.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ICT Department Manager at ACC
Reasonable priced, great customer service, and stable
Pros and Cons
- "We have not had to deal with stability issues."
- "My team tells me that other solutions such as Fortinet and Palo Alto are easier to implement."
What is our primary use case?
We are using the solution for airports.
How has it helped my organization?
The Cisco NGFW is an excellent fit for purpose for our network security.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
We have not had to deal with stability issues.
How are customer service and technical support?
The support of the solution is great, their staff is perfect.
How was the initial setup?
My team tells me that other solutions such as Fortinet and Palo Alto are easier to implement.
What's my experience with pricing, setup cost, and licensing?
People have said that Palo Alto is a less expensive solution than Cisco, but in my experience, at least from today, Cisco is cheaper than Palo Alto.
What other advice do I have?
I do not hear anything bad about the competition. I am difficult to change my ways and learn a new product. Unless somebody comes and makes a SWOT analysis and shows me the evidence of how the alternative is better, I am fine with Cisco.
I would recommend this solution to others.
I rate Cisco Firepower NGFW Firewall an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Solutions Architect at a manufacturing company with 10,001+ employees
Increases efficiency of servicing our customers by joining our networks
Pros and Cons
- "This solution is easy to use if you know how to set it up."
- "The inclusion of an autofill feature would improve the ease of commands."
What is our primary use case?
We use this solution to join our private network to the customer's network.
In our business, we don't have to be on the customer's network, so a lot of people will install cheap equipment. We're trying to push it to where we can standardize the equipment, although the cost of Cisco products would have to come down a little bit in order for us to be more competitive.
How has it helped my organization?
Firewalls are difficult, and this solution gives us outside access to connect with the customer's network and service them better. It makes us more efficient.
What is most valuable?
This solution is easy to use if you know how to set it up.
The most valuable features are on the routing side, with the control between the two networks and the rules that are in there.
What needs improvement?
The inclusion of an autofill feature would improve the ease of commands.
This solution would benefit from being more cost-effective.
What do I think about the stability of the solution?
This solution is very stable, and I haven't seen any issues with it.
What do I think about the scalability of the solution?
Scalability doesn't really apply to us, as it is just a firewall client.
How are customer service and technical support?
Technical support for this solution is really good. We had an issue with a firewall and it was a good turnaround that was quick.
Which solution did I use previously and why did I switch?
Our implementation of this solution was driven by the customer.
How was the initial setup?
The initial setup of this solution is pretty straightforward. We did have some rules that somebody had put on it that didn't match up, but we got it all worked out.
What about the implementation team?
We implemented this solution in-house.
What's my experience with pricing, setup cost, and licensing?
With respect to the routers and switches, or the core stacks that we get, they seem to be pretty comparable so I don't have any issues with the licensing.
Some of our customers would be more likely to standardize on Cisco equipment if the cost was lower because a lot of people install cheap equipment.
Which other solutions did I evaluate?
While we have a partnership with Cisco, there are other products that have been used within the company. After evaluating other products such as those by Barracuda, it just happened that this solution worked out better for us. I like the Cisco reputation.
What other advice do I have?
With this solution, we have everything that we need. I don't know about other people's use cases, but ours is pretty straightforward.
My advice to anybody researching this type of solution is to stick with Cisco products, no matter which one it is. We've had pretty good luck with everything from Cisco.
I don't have any issues with this solution, so I would rate it a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Network Operations Center Team Leader at a financial services firm with 10,001+ employees
It speaks well to high productive platforms and it has good capabilities.
Pros and Cons
- "At this point, we find that this product has high productivity and high availability and there is no need for improvement."
- "It is a highly stable product. We rarely receive any serious outdates, so it works quite well."
- "<p>If there is old hardware, or appliances, it does not necessarily work with the new Cisco generation firewalls."
What is our primary use case?
Generally, it has highly productive platforms and it has good capabilities.
How has it helped my organization?
It just works like an internal firewall. It's an ordinary role of this platform, nothing special.
What is most valuable?
At this point, we find that this product has high productivity and high availability and there is no need for improvement.
What needs improvement?
If there is old hardware, or old appliances, it does not necessarily work with the new Cisco generation firewalls.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
It is a highly stable product. We rarely receive any serious outdates, so it works quite well.
How is customer service and technical support?
Yes, we use the technical support maybe twice a year. We received a very fast response time.
How was the initial setup?
It was very straightforward. It was not complex at all.
What was our ROI?
When evaluating a possible solution, I always consider:
- Availability
- Productivity
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager at BS&B Safety Systems
Works out-of-the-box. With the setup wizard, it was easy to get it deployed quickly.
Pros and Cons
- "Cisco ASA works out-of-the-box. With the setup wizard, it was easy to get it deployed quickly, even by novice IT users."
- "More intuitive support for SIP services are needed. This took a long time to configure properly for the user."
What is our primary use case?
It was used for a remote office deployment connect back via VPN to the corporate office and services.
How has it helped my organization?
Cisco ASA works out-of-the-box. With the setup wizard, it was easy to get it deployed quickly, even by novice IT users.
What is most valuable?
The ability to have a protected home network on the unit and a separate secured office network linked back to corporate.
What needs improvement?
More intuitive support for SIP services are needed. This took a long time to configure properly for the user.
For how long have I used the solution?
Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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