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Ntwrksec457 - PeerSpot reviewer
Network Security/Network Management at a educational organization with 201-500 employees
Real User
Offers great technical support and good security from the firewalls
Pros and Cons
  • "The technical team is always available when we have problems."

    What is our primary use case?

    Our primary use case of this program is network protection.

    How has it helped my organization?

    Up until now we haven't been down due to issues with the internet connection or denial of service, so the program does what it claims to do.

    What is most valuable?

    The firewalls of this program protects my internet from dangerous internet sites. For us, Cisco is the number one in firewall protection. We are seeking to buy another UTM solution for band management.

    What needs improvement?

    The program is very expensive.

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    For how long have I used the solution?

    We've been using Cisco Sourcefile Firewalls for three years.

    What do I think about the stability of the solution?

    We haven't had any problems with the stability so far.

    What do I think about the scalability of the solution?

    We have 500 users working on the solution and I believe it may increase, so I believe the program is scalable.

    How are customer service and support?

    The technical support from the company is very good. They are always available when we have problems.

    Which solution did I use previously and why did I switch?

    We did use another UTM solution before for firewall, URL and band management. We didn't switch, we just have two layers now. If we want to use Cisco for band management or URL safety, we have to pay a license fee and it is very expensive.

    How was the initial setup?

    The initial setup was straightforward and it took the company about a day to deploy the firewalls.

    What's my experience with pricing, setup cost, and licensing?

    The licensing is very expensive.

    What other advice do I have?

    In the future, I would like to see friendlier configuration and only one license because everything needs a license. You need a URL license, security license, everything is based on a license. I would like to have one license that covers everything. But I am really impressed by the program and my rating is nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Mantechni677 - PeerSpot reviewer
    Technical Manager at a comms service provider with 501-1,000 employees
    Real User
    Offers good security and stability
    Pros and Cons
    • "What I like about Cisco is the security zone. By default when you configure it, it gives you a security zone, which other firewalls don't have."
    • "I wish the Cisco interface was not so granular. Check Point was easier to create specific rules than with ASAv."

    What is most valuable?

    One of the important aspect when deploying Ciso ASA firewall, it’s oblige you at the beginning to define your security level, which will make it easier when making your security policy ( traffic allow From Source to Destination)

    A security level will define how trusted is an interface in relation to another interface on the Cisco ASA.

    The Higher is the security level, is the more trusted is the interface.

    The highest security level is , “ Security Level 100” .

    Nowadays other Firewall manufacturer try to adopt the same deployment principle as the Cisco ASA with security level, however the Cisco ASA do have other interesting features which I think are very useful:

    - Firepower services

    - Security context

    - Firepower management



    What needs improvement?

    Normally in terms of design, the user prefers to use Cisco ASAv as a border router or a border firewall, because you have two different kinds of firewalls. You have a firewall when the data communication enters the network, and then you have a firewall, for when you've been inside the network. So, for the inside network firewall, Check Point is better because it can make a better notation of your network infrastructure. But, for the incoming data, or border firewall, ASAv is better. In terms of improving the interface, if you compared to the Check Point file, then I think that ASAv should be better. They should improve the interface so that it's similar to the Check Point firewall.

    For how long have I used the solution?

    I've been using the solution for the past three years.

    What do I think about the stability of the solution?

    The Cisco ASAv is really stable, especially if you compare it to Check Point. Not long ago Check Point did release one virtual firewall, and the virtual firewall of Check Point is not stable.

    The hardware version of the firewall is more stable than the virtual one. In terms of the data center, many companies have a virtual data center in a group environment. Many companies want to have a virtual firewall, but the one from Check Point, in comparison to Cisco, is not stable at the moment. 

    What do I think about the scalability of the solution?

    The solution is really scalable.

    How are customer service and technical support?

    I haven't dealt with technical support. We just check online, and if we have to contact Cisco about major issues, it's an internal department dealing with that. I don't know how technical support is, because our technical support team is located in Sofia, and I am in the Netherlands, so I don't have any view on that.

    How was the initial setup?

    The setup is always different. If you have a small company, the setup is quite easy, but if you have a bigger company the setups are quite complex. Cisco is pretty good in routing. So in bigger situations, configuring the ASAv file is pretty straightforward.

    The deployment also depends on the customer's site. So, the time changes because most of the time we have to do a migration. For example, some customers have an old firewall, and you have to migrate things to a new one. And sometimes, it's just copy/paste, but in some situations, we cannot migrate all firewall configurations to a new one.

    In terms of how many people you need for deployment and maintenance, again, it's dependent on the company strategy around the help desk. You should have a maintenance engineer who should be part of a team. The deployment will be done in a team. You can have one person to do the deployment but usually, you always have a backup, so it would be two. And then, for the maintenance, it can be one person or two. The maintenance can be done on the site desk, operating after office hours, so it depends.

    What other advice do I have?

    It's difficult to give specific advice on the solution because it always depends on the design solution and the strategy. So what I would recommend is to use different firewalls and to use Cisco ASAv as a border firewall.

    I would rate this solution as 7.5 out of 10. I wish the Cisco interface was not so granular. Check Point was easier to create specific rules than on ASAv, so that's why I say this. If you want to make things easier for an engineer, you always have to work on the interface. But the product, in and of itself, there's nothing wrong with it.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    NetworkO9ae4 - PeerSpot reviewer
    Network Operations Center Team Leader at a financial services firm with 10,001+ employees
    Real User
    It speaks well to high productive platforms and it has good capabilities.
    Pros and Cons
    • "At this point, we find that this product has high productivity and high availability and there is no need for improvement."
    • "It is a highly stable product. We rarely receive any serious outdates, so it works quite well."
    • "<p>If there is old hardware, or appliances, it does not necessarily work with the new Cisco generation firewalls."

    What is our primary use case?

    Generally, it has highly productive platforms and it has good capabilities.

    How has it helped my organization?

    It just works like an internal firewall. It's an ordinary role of this platform, nothing special.

    What is most valuable?

    At this point, we find that this product has high productivity and high availability and there is no need for improvement. 

    What needs improvement?

    If there is old hardware, or old appliances, it does not necessarily work with the new Cisco generation firewalls.

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    It is a highly stable product. We rarely receive any serious outdates, so it works quite well. 

    How is customer service and technical support?

    Yes, we use the technical support maybe twice a year. We received a very fast response time.

    How was the initial setup?

    It was very straightforward. It was not complex at all.

    What was our ROI?

    When evaluating a possible solution, I always consider:

    • Availability
    • Productivity
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user806910 - PeerSpot reviewer
    Manager at SAP
    Real User
    A nice GUI, but poor performance
    Pros and Cons
    • "Cisco ASA has an okay CLI with a nice GUI."
    • "It has poor performance."

    Cisco ASA has an okay CLI with a nice GUI, but has poor performance.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user824748 - PeerSpot reviewer
    Works at a comms service provider with 1,001-5,000 employees
    User
    Clustering architecture which offers zero downtime upgrades, keeping uptime close to 99.999%
    Pros and Cons
    • "Clustering architecture which offers zero downtime upgrades, keeping uptime close to 99.999%."
    • "REST API offering with rich capabilities which makes the product very robust."
    • "ASDM needs to be able to customize applets.​"
    • "​REST API stability needs improvement in order for customizing resource allocation available to the user rather than just being there transparently. This way users can customize REST API and tailor it to their needs​."

    What is our primary use case?

    Service Provider Operations manipulating thousands of firewall rules deploying Network Access Translations (NAT) for various multiservice networks.

    How has it helped my organization?

    • Easy and fast to deploy.
    • User-friendly GUI
    • REST API offering with rich capabilities which makes the product very robust.

    What is most valuable?

    Clustering architecture which offers zero downtime upgrades, keeping uptime close to 99.999%. This creates less stress on operations and network stability throughout the various maintenance tasks.

    What needs improvement?

    ASDM needs to be able to customize applets.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    REST API stability needs improvement in order for customizing resource allocation available to the user rather than just being there transparently. This way users can customize REST API and tailor it to their needs.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Owner at David Strom Inc.
    Writer
    ExpertTop 20
    Using Cisco ASA CX Firewall To Protect Your Network

    Cisco ASA has better application granularity, a more flexible means of policy creation, and easier to use controls and more powerful reports than its predecessors. We tested the ASA-5525-X in January 2013 and found a much improved user interface and lots of content-aware features.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user623778 - PeerSpot reviewer
    it_user623778Technical Lead at a tech vendor with 1,001-5,000 employees
    Vendor

    Any network engineer you name their career begins with working on Cisco products. Cisco ASA is very user friendly when we use ASDM for configuration.

    See all 5 comments
    it_user243897 - PeerSpot reviewer
    Cisco Systems Engineer at a tech services company with 1,001-5,000 employees
    Consultant
    Review about Cisco ASA

    What is most valuable?

    • Network firewall
    • FirePOWER services (URL filtering, IPS)

    How has it helped my organization?

    With the new FirePOWER services, Cisco has given the ASA new valuable features like URL filtering and a more simple and efficient IPS. With FirePOWER services, we have been able to have more insight of our network, something that we never had before, now we can see all the applications that our users are using the most and we can see if there is malware on our network.

    What needs improvement?

    The FirePOWER defense system has no integration with the firewall management of the ASA, I mean you can’t create ACLS, rules, VPNS NAT, and so on. All of this has to be done with the ASDM which, from my point of view, is very complex if you are not used to it, you should be able to manage the entire solution from one central software like Defense system, but right now you can’t. This is one of the biggest problems I see right now

    For how long have I used the solution?

    I've used it for two years.

    What was my experience with deployment of the solution?

    The FirePOWER deployment has to be done from the management port of the ASA. This port has to be dedicated because all the communication from the defense system to the appliance goes by that port, so you need to have different networks (inside and management port) to be able to implement this feature. It would be nice again if you can just configure this from one single point and not two (defense system and ASDM).

    What do I think about the stability of the solution?

    No, I have never had any problems with Cisco equipment regarding stability.

    What do I think about the scalability of the solution?

    No issues encountered.

    How are customer service and technical support?

    Customer Service:

    8/10.

    Technical Support:

    6/10 - I mean you need luck when you open a case with Cisco to have someone with expertise on the product. I’ve had great TAC experiences and the worst ones too, if you have a loss of service they put you with people that know what they are doing, but if you want to configure something extra and you just ask the TAC how to do it, sometimes you get someone that appears to be learning the solution. Many times, I´ve been able to solve it by myself sooner than the TAC.

    Which solution did I use previously and why did I switch?

    We previously used Microsoft ISA and switched because it's no longer supported.

    How was the initial setup?

    In our case straightforward, because we do not have many rules on our firewall, but I’ve seen cases where the migration from one firewall to another can be very tedious.

    What about the implementation team?

    We did it in-house.

    What other advice do I have?

    If you are using Cisco, then you will be very familiar with the product, and maybe you won't encounter any problems at all. However, if Cisco is a new solution, you should ask for a demo to see the interface of the ASDM and the defense system in action, and then decide if this is the kind of insight you need of your network.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Premier partner.
    PeerSpot user
    Network Administrator at a transportation company with 201-500 employees
    Real User
    Plenty of documentation online, but the stability and scalability could improve
    Pros and Cons
    • "I have not contacted technical support. There is a lot of information on the internet for troubleshooting. All you need to do is use a search engine and you will find the information you are looking for easily."
    • "Cisco ASA Firewall could improve by adding more advanced features such as web filtering, which is available in the next-generation firewalls. However, the Cisco ASA Firewall I am using could be old and these features have been updated."

    What is our primary use case?

    I use Cisco ASA Firewall at my company for network security.

    What needs improvement?

    Cisco ASA Firewall could improve by adding more advanced features such as web filtering, which is available in the next-generation firewalls. However, the Cisco ASA Firewall I am using could be old and these features have been updated.

    For how long have I used the solution?

    I have been using this solution for approximately two years.

    What do I think about the stability of the solution?

    The stability needs improvement.

    What do I think about the scalability of the solution?

    I have found the Cisco ASA Firewall scalability could improve.

    How are customer service and technical support?

    I have not contacted technical support. There is a lot of information on the internet for troubleshooting. All you need to do is use a search engine and you will find the information you are looking for easily.

    They can improve by adding a public troubleshooting process.

    Which solution did I use previously and why did I switch?

    I have previously used Fortinet firewalls that I have found to be better.

    What other advice do I have?

    I would not recommend Cisco.

    I rate Cisco ASA Firewall a six out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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