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reviewer1416024 - PeerSpot reviewer
Sr. Network Engineer at a construction company with 10,001+ employees
Real User
Sep 13, 2020
The technical support is good, but there are issues with managing the client
Pros and Cons
  • "The best features are stability and scalability."
  • "You shouldn't have to use the ASDM to help manage the client."
  • "There are other solutions that are better such as Palo Alto."

What is our primary use case?

We use Cisco ASAv as a firewall.

What is most valuable?

The best features are stability and scalability.

What needs improvement?

There are other solutions that are better such as Palo Alto.

The management test needs improvement. The ACM requires Java and you need to know which version of Java is compatible with your Cisco version. It needs a client.

The pricing could be reduced.

I would like to see the issue with the client resolved. You shouldn't have to use the ASDM to help manage the client. Also, it should be subscription-based similar to Palo Alto.

For how long have I used the solution?

I have been working with Cisco ASAv for approximately eight years.

Buyer's Guide
Cisco Secure Firewall
June 2026
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
899,283 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability is good, we have not had any issues.

What do I think about the scalability of the solution?

Cisco ASAv is scalable.

How are customer service and support?

We are satisfied with technical support. They are good.

Which solution did I use previously and why did I switch?

We are also using Palo Alto. It's very easy to manage, especially the UI system. You can do anything you want.

What's my experience with pricing, setup cost, and licensing?

Cisco is considered to be an expensive solution.

When comparing to other vendors, it's quite expensive.

What other advice do I have?

I would rate Cisco ASAv a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Group IT Manager at a manufacturing company with 1,001-5,000 employees
Real User
Jul 21, 2020
Behind in technology with lots of hidden costs
Pros and Cons
  • "Unfortunately in Cisco, only the hardware was good."
  • "I shifted because I found that it can heal my pain at least partially."
  • "In NGFW, Cisco should be aligned with the new technology and inspection intelligence because Cisco is far behind in this pipeline."
  • "Cisco NGFW had the needs that were required by us but unfortunately, was very primitive."

What is our primary use case?

The primary use case is to have full visibility over our Web & Application behavior on the local network and over the internet. On the other hand, reporting is one of the main needs so that we can monitor and evaluate our consumption and according to that, build up our policies and security.

How has it helped my organization?

Cisco NGFW had the needs that were required by us but unfortunately, was very primitive.

There was no added value and every feature requires license thus extra HIDDEN cost despite a large number of renewals. Paying that much compared to what other vendors can give is out of the negotiation. For this reason we dropped it.

What is most valuable?

Unfortunately in Cisco, only the hardware was good. As for the features and services it was less than the others. Having all of the features means higher specs of hardware and intelligence processing so that it can handle all the logs proactively. Now, what is needed from the Information security, is to be proactively aware of any threat that might expose our data and at the same time have full visibility over our information sharing endpoints.

What needs improvement?

In NGFW, Cisco should be aligned with the new technology and inspection intelligence because Cisco is far behind in this pipeline. Nowadays IoT, Big Data, AI, Robotics, etc. are all evolving and shifting from automatic to intelligent. All brands that do not follow will be extinct.

For how long have I used the solution?

I have been using this solution for three years.

How are customer service and technical support?

good

Which solution did I use previously and why did I switch?

I was using a different solution prior to this one. I shifted because I found that it can heal my pain at least partially. By the end, it did the job and more.

How was the initial setup?

Not that simple, but anyone who have the knowledge can configure it.

What about the implementation team?

Through a vendor and they have good tech

What's my experience with pricing, setup cost, and licensing?

Always look for the history of the products and their evolution, as this will reflect their prices. As for the licenses, be smart and choose the ones you are going to use AS PER YOUR NEED.

More features=More Licenses=More work time=Increase in Cost.

Always consider what you might need to reduce your wasted time and invest it in other solutions (i.e. "If it takes you three hours to do an analysis report and the solution you are getting has this feature to reduce your time to five minutes then you can consider this license. But, if there is a feature where you can have access to the machine from the cloud and you are always connected to the company by VPN, there is no need to buy this license").

Which other solutions did I evaluate?

Whenever I go for a new solution, I test many leaders "NOT RELYING ON GARTNER", yet going for sites that are related to technical evaluations and real case studies. The vendors were Sophos Cyberoam, Barracuda, FortiGate, Websense, & Check Point.

What other advice do I have?

Think before you buy, as this solution can be your success or failure. Always work with professionals and not promoters.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Secure Firewall
June 2026
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
899,283 professionals have used our research since 2012.
reviewer1010625 - PeerSpot reviewer
Tier 2 Network Engineer at a comms service provider with 1,001-5,000 employees
Real User
Jun 18, 2020
A stable firewall that our customers use as their AnyConnect VPN solution
Pros and Cons
  • "The most valuable feature must be AnyConnect; we have quite a few customers who use it, it is easy to use and the stablest thing that we have, and we have experienced some issues on all our VPN clients, but AnyConnect has been the stablest one."
  • "One of the problems that we have had is the solution requires Java to work. This has caused some problems with the application visibility and control. When the Java works, it is good, but Java wasn't a good choice. I don't like the Java implementation. It can be difficult to work with sometimes."
  • "One of the problems that we have had is the solution requires Java to work."

What is our primary use case?

We are an ISP, so it's primarily for customer firewalls that we help customers setup and maintain. While we do use Cisco ASA in our company, we mostly configure it for customers. Our customers use it as a company firewall and AnyConnect VPN solution.

How has it helped my organization?

A lot of people trust Cisco. Just by its name, they feel more secure. They know it's a quality solution, so they feel safer.

What is most valuable?

The most valuable feature must be AnyConnect. We have quite a few customers who use it. It is easy to use and the stablest thing that we have. We have experienced some issues on all our VPN clients, but AnyConnect has been the stablest one.

It is one of the easiest firewalls that I've worked with. Therefore, if you're not comfortable with command line, it probably is one of the best solutions on the market.

What needs improvement?

One of the problems that we have had is the solution requires Java to work. This has caused some problems with the application visibility and control. When the Java works, it is good, but Java wasn't a good choice. I don't like the Java implementation. It can be difficult to work with sometimes.

If you use Cisco ASDM with the command line configuration, it can look a bit messy. We have some people who use them both. If you use one, it's not a problem. If you use both, it can be an issue.

For how long have I used the solution?

For five or six years.

What do I think about the stability of the solution?

We haven't had any issues with the firewalls.

The maturity of our company's security implementation is good. We are very satisfied as long as we maintain the software. It has needed to be updated quite a few times.

What do I think about the scalability of the solution?

We don't have any firewalls that can handle more than a couple of gigabits, which is pretty small. I think the largest one we have is the 5525-X, though we haven't checked it for scalability.

In my company, there are probably 16 people (mostly network engineers) working with the solution: seven or eight from my group and the others from our IT department.

How are customer service and technical support?

I haven't worked with Cisco's technical support. We haven't had real issues with these firewalls.

Which solution did I use previously and why did I switch?

This was the first firewall solution that I worked with.

How was the initial setup?

The initial setup has been pretty straightforward. We have set up a lot of them. The solution works.

The deployment takes about half an hour. It takes a little longer than if we were using their virtual firewalls, which we could implement in a minute.

What about the implementation team?

We have a uniform implementation strategy for this solution. We made some basic configurations with a template which we just edited to fit a customer's needs. 

What was our ROI?

We haven't notice any threats. The firewalls is doing its job because we haven't noticed any security issues.

What's my experience with pricing, setup cost, and licensing?

The licensing is a bit off because the physical firewall is cheaper than the virtual one. We only have the physical ones as they are cheaper than the virtual ones. We only use the physical firewalls because of the price difference.

Which other solutions did I evaluate?

Our company has five or six tools that it uses for security. For firewalls, we have Check Point, Palo Alto, Juniper SRX, and CIsco ASA. Those are the primary ones. I think it's good there is some diversity. 

The GUI for Cisco ASA is the easiest one to use, if you get it to work. Also, Cisco ASA is stable and easy to use, which are the most important things.

What other advice do I have?

We use this solution with Cisco CPEs and background routers. These work well together. 

We have some other VPN options and AnyConnect. We do have routers with firewalls integrated, using a lot of ISR 1100s. In the beginning, we had a few problems integrating them, but as the software got better, we have seen a lot of those problems disappear. The first software wasn't so good, but it is now.

We have disabled Firepower in all of our firewalls. We don't use Cisco Defense Orchestrator either. We have a pretty basic setup using Cisco ASDM or command line with integration to customers' AD.

I would rate the product as an eight (out of 10).

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Othniel Atseh - PeerSpot reviewer
Network Security Consultant at a consultancy with 1-10 employees
Consultant
Jun 11, 2020
URL filtering and easy integration with other Cisco products are key features for us
Pros and Cons
  • "If we look at the Cisco ASA without Firepower, then one of the most valuable features is the URL filtering."
  • "It's easy to integrate ASA with other Cisco security products. When you understand the technology, it's not a big deal. It's very simple."
  • "With Cisco you can do a lot of things, when it comes to advanced malware protection and IPS."
  • "One area where the ASA could be improved is that it doesn't have AMP. When you get an ASA with the Firepower model, ASA with FTD, then you have advanced malware protection."

What is our primary use case?

The first time I deployed Cisco ASA was for one of our clients. This client had a Palo Alto firewall and he wanted to migrate. He bought an ASA 2505, and he wanted us to come in and deploy it and, after that, to put in high-availability. We deployed it and the high-availability means that in case one fails, there is a second one to take over.

I have deployed Cisco ISE and, in the same environment, we had a Cisco FTD. In that environment, we were using the ASA for VPN, and we were using the FTD like an edge device. The ASA was deployed as VPN facilitator and for the wireless part too, so that the wireless network was under the ASA firewall.

What is most valuable?

If we look at the Cisco ASA without Firepower, then one of the most valuable features is the URL filtering.

Also, it's easy to integrate ASA with other Cisco security products. When you understand the technology, it's not a big deal. It's very simple.

When it comes to threat visibility, the ASA is good. The ASA denies threats by using common ACLs. It can detect some DoS attacks and we can monitor suspicious ICMP packets using the ASA. It helps you know when an attack is detected.

Cisco Talos is good. It provides threat intelligence. It updates all the devices to be aware of the new threats and the new attacks out there, so that is a good thing. It's like having God update all the devices. For example, even if you have FTD in your company, malware can be very difficult to detect. There is a new type of malware called polymorphic malware. When it replicates, it changes its signature which makes it very difficult for a firewall to detect. So if your company encounters one type of malware, once, it is automatically updated in your environment. And when it is updated, Talos then updates every firewall in the world, so even if those other firewalls have not yet encountered those particular types of malware, because Talos automatically updates everything, they're able to block those types of malware as well. Talos is very beneficial.

When it comes to managing, with FMD (Firepower Management Device) you can only manage one device, but when you work with FMC (Firepower Management Center) you can manage a lot of sensors, meaning FTDs. You can have a lot of FTDs but you only have one management center and it can manage all those sensors in your company. It is very good.

What needs improvement?

One area where the ASA could be improved is that it doesn't have AMP. When you get an ASA with the Firepower model, ASA with FTD, then you have advanced malware protection. Right now, threats and attacks are becoming more and more intense, and I don't think that the ASA is enough. I think this is why they created FTD.

Also, Cisco is not so easy to configure.

For how long have I used the solution?

I have been using and deploying Cisco ASA for two to three years. 

What do I think about the stability of the solution?

Cisco ASA is stable.

What do I think about the scalability of the solution?

It's scalable. You can integrate AD, you can integrate Cisco NAC. You can integrate quite a lot of things so that makes it scalable.

How was the initial setup?

When you configure the ASA, there is already a basic setup there. Based on your environment, you need to customize it. If you understand security and firewalls very well, you can create your own setup.

For me, the initial setup is easy, but is it good? Because from a security perspective, you always need to customize the initial setup and come up with the setup that fits with your environment. So it's always easy to do the initial setup, but the initial setup is for kids in IT.

The time it takes to set up the ASA depends on your environment. For a smaller deployment, you just have the one interface to configure and to put some policies in place and that's all. If you are deploying the ASA for something like a bank, there are a lot of policies and there is a lot of testing to do, so that can take you all night. So the setup time really depends on your environment and on the size of the company as well.

What's my experience with pricing, setup cost, and licensing?

When it comes to Cisco, the price of everything is higher.

Cisco firewalls are expensive, but we get support from Cisco, and that support is very active. When I hit an issue when I was configuring an FTD, as soon as I raised a ticket the guy called me and supported me. Cisco is very proactive.

I had the same kind of issue when I was configuring a FortiGate, but those guys took two or three days to call me. I fixed the issue before they even called me.

Which other solutions did I evaluate?

I have used firewalls from Fortinet, Palo Alto, and Check Point. To configure an ASA for VPN, there are a lot of steps. When it comes to the FortiGate, it's just a few clicks. FortiGate also has built-in templates for configuring VPN. When you want to create a VPN between FortiGate and FortiGate, the template is already there. All you need to do is enter an IP address. When you want to configure a VPN with a third-party using the FortiGate, and say the third-party is Cisco, there is a VPN template for Cisco built into the FortiGate. So FortiGate is very easy to configure, compared to Cisco. But the Cisco firewall is powerful.

Check Point is something like Cisco but if I have to choose between Cisco and Check Point firewalls, I will choose Cisco because of all the features that Cisco has. With Cisco you can do a lot of things, when it comes to advanced malware protection and IPS. Check Point is very complicated to manage. They have recently come out with Infinity where there is a central point of management.

Palo Alto has a lot of functionality but I haven't worked on the newer models.

What other advice do I have?

Cisco firewalls are not for kids. They are for people who understand security. Now I know why people with Cisco training are very good, because they train you to be competent. They train you to have ability. And when you have ability, their firewall becomes very easy to configure.

When Cisco is teaching you, Cisco teaches you the concept. Cisco gives you a concept. They don't focus on how to configure the device. With Fortinet, for instance, Fortinet teaches you how to configure their device, without giving you the concepts. Cisco gives you the concepts about how the technology is working. And then they tell you how you are going to configure things on their box. When you are an engineer and you understand the technology from Cisco, it means that you can drive everything, because if you understand Cisco very well, you can work with FortiGate. If you understand security from Cisco, it means that you can configure everything, you can configure every firewall. This is why I like Cisco.

When it comes to other vendors, it's easy to understand and it's easy to configure, but you can configure without understanding. And when you configure without understanding, you can't troubleshoot. To troubleshoot, you need understanding. 

I'm a security analyst, so I deal with everything about firewalls. I'm talking about ASA firewalls, and I'm talking about ASA with Firepower, FTD, and Cisco Meraki MX. When it comes to security tools I am comfortable with Cisco and everything Cisco.

One of our clients was using Cisco ASA. They got attacked, but I don't think that this attack came from outside their company. They were managing their firewall and configuring everything well, but they were still getting attacks. One of their employees had been compromised and his laptop was infected. This laptop infected everything in the organization. So the weakest link can be your employees.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1348176 - PeerSpot reviewer
Network Specialist at a financial services firm with 501-1,000 employees
Real User
Jun 11, 2020
Automated policies save us time
Pros and Cons
  • "On the network side, where you create your rules for allowing traffic — what can come inside and what can go out — that works perfectly, if you know what you want to achieve. It protects you."
  • "Once you get all your rules in place, done correctly, you have some sort of security in terms of who can have access to your network and who has access to what, even internally."

    What is our primary use case?

    Some are being used as edge firewalls and others are for our server-farm/data center. So some are being used as transparent firewalls and others are used as a break between the LAN and WAN.

    In addition to the firewalls, we have Mimecast for email security as we're using Office 365. We're also using IBM's QRadar for SIEM. For antivirus we're just using Microsoft Windows Defender. We also have an internet proxy for content and for that we're using NetScaler.

    How has it helped my organization?

    Automated policies definitely save us time. I would estimate on the order of two hours per day.

    What is most valuable?

    On the network side, where you create your rules for allowing traffic — what can come inside and what can go out — that works perfectly, if you know what you want to achieve. It protects you. Once you get all your rules in place, done correctly, you have some sort of security in terms of who can have access to your network and who has access to what, even internally. You're secure and your authorization is in place for who can access what. If someone who is trying to penetrate your network from the outside, you know what you've blocked and what you've allowed.

    It's not so difficult to pull out reports for what we need.

    It comes with IPS, the Intrusion Prevention System, and we're also using that.

    For how long have I used the solution?

    I've been using Cisco ASA NGFW for five years.

    What do I think about the stability of the solution?

    The stability is quite good. We haven't had issues. I've used them for five years now and I haven't seen any hardware failures or software issues. They've been running well. I would recommend them for their reliability.

    What do I think about the scalability of the solution?

    You can extend your network. They are cool. They are good for scalability.

    How are customer service and technical support?

    We have a Cisco partner we're working with. But if they're struggling to assist us then they can log a ticket for us. Our partner is always a 10 out of 10.

    What was our ROI?

    Given that we have been upgrading with Cisco firewalls, I would say that our company has seen a return on investment with Cisco. We would have changed to a different product if we were not happy.

    The response time from the tech and the support we get from our partner is quite good. We have never struggled with anything along those lines, even hardware RMAs. Cisco is always there to support its customers.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is quite fair for what you get. If you're comparing with other products, Cisco is expensive, but you do get benefits for the price.

    Which other solutions did I evaluate?

    The firewall that I was exposed to before was Check Point.

    What other advice do I have?

    It's very good to get partner support if you're not very familiar with how Cisco works. Cisco Certified Partner support is a priority.

    For application visibility and control we're using a WAN optimizer called Silver Peak.

    To replace the firewalls within our data center we're planning to put in FMCs and FTDs. With the new FMCs what I like is that you don't need to log in to the firewalls directly. Whatever changes you do are done on your FMCs. That is a much needed improvement over the old ASAs. You can log in to the management center to make any configuration changes. 

    There are two of us managing the ASAs in our company, myself and a colleague, and we are both network specialists. We plan to increase usage. We're a company of 650 employees and we also have consultants who are coming from outside to gain access to certain services on our network. We need to make provisions on the firewall for them.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    IT Infrastructure Engineer at Atlas
    Real User
    Top 5
    Jun 8, 2020
    Meets my requirements regarding VPN, perimeter protection, and applications
    Pros and Cons
    • "One of the most valuable features is the AMP. It's very good and very reliable when it comes to malicious activities, websites, and viruses."
    • "It has been a good investment for my organization and I'm happy to be using it."
    • "One feature I would like to see, that Firepower doesn't have, is email security. Perhaps in the future, Cisco will integrate Cisco Umbrella with Firepower. I don't see why we should have to pay for two separate products when both could be integrated in one box."
    • "One feature I would like to see, that Firepower doesn't have, is email security."

    What is our primary use case?

    I protect my two servers with the help of Firepower. Both servers are connected to the Firepower and I monitor the traffic to both servers with it. I block traffic from all countries except the USA, for security purposes.

    How has it helped my organization?

    It meets my requirements regarding VPN, perimeter protection, and applications. I'm comfortable with what Firepower does for me. Firepower is the only security product deployed in my organization.

    The Talos team is very expert and does a good job. It is a great achievement by Cisco for Firepower. It analyzes all the websites and viruses that could create vulnerabilities. Talos helps us by providing major protection. They maintain everything and we don't need any other security appliances. In the future, we may go for an email security appliance, but right now Firepower is enough for us. Without the Talos team, the Firepower might not fulfill our requirements.

    For example, if I receive an email and it has a potentially malicious link, I can enter the link in the Talos website and it will provide me with all the details about the website link in the email, including which country and IP it is from. I always try to cross-check any potentially malicious links with Talos. It tells me whether I am vulnerable or not.

    What is most valuable?

    One of the most valuable features is the AMP. It's very good and very reliable when it comes to malicious activities, websites, and viruses.

    It also handles application vulnerabilities. I have blocked some applications in my Firepower. In addition, there are predefined policies that come with the Firepower and I have created my own policies as well.

    We also use Cisco switches, the 2920 for Layer 2 and the 3560 for Layer 3. The Firepower is integrated with the 3560. I have configured a gateway on the 3560 and all our traffic goes through the switch and is then passed on to the Firepower. The integration between the two was very easy.

    What needs improvement?

    One feature I would like to see, that Firepower doesn't have, is email security. Perhaps in the future, Cisco will integrate Cisco Umbrella with Firepower. I don't see why we should have to pay for two separate products when both could be integrated in one box.

    For how long have I used the solution?

    I have been using Cisco Firepower for two years.

    What do I think about the stability of the solution?

    It's a very mature product and runs smoothly.

    Which solution did I use previously and why did I switch?

    Before the Firepower I was using a traditional firewall, the ASA 5510. We went to the Firepower because the 5510 did not have port security, anti-malware protection, or IDS/IPS.

    I have seen a lot of events using the Firepower: vulnerability events, countries, and IPs. As a result, I feel I am secure when compared with other firewalls. With my previous firewall, I didn't have the option of blocking a country, website, or IP.

    What other advice do I have?

    I would advise using Firepower and not other products because other products do not have all the features available in Firepower.

    We are looking to integrate with Cisco Umbrella next year and we will integrate our switches and Cisco Firepower with it.

    It has been a good investment for my organization and I'm happy to be using it. All its features are good. It's a great firewall for a small business. But you really need to know what you are doing to get the most benefit from it. Overall, I don't think anybody can replace Firepower or Cisco.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Senior Solution Architect at a tech services company with 51-200 employees
    Real User
    Top 20
    Jun 2, 2020
    pxGrid enables all devices on the network to communicate
    Pros and Cons
    • "The Firepower+ISE+AMP for endpoint integration is something that really stands it out with other vendor solutions. They have something called pxGrid and i think it is already endorsed by IETF. This allows all devices on the network to communicate."
    • "Overall, it is a really good product."
    • "The product line does not address the SMB market as it is supposed to do. Cisco already has an on-premises sandbox solution."

    What is our primary use case?

    I use Firepower for all kind of customers; healthcare, government, banks etc. All all of them have different use cases and requirements. In most cases, I would mostly end up with enterprises or government organizations. If you are already have all Cisco gears, I would suggest to consider it as it will allow you to have a more integrated approach toward other network components.                                                                                      

    How has it helped my organization?

    I will definitely recommend it to any customer. But, it all depends on the requirements and money you have. But the Intrusion Prevention and anti-malware is really good with this solution. Overall, it is a really good product.

    I remember a customer who was using another firewall product and they had serious issues in intrusion and malware detection and prevention. Plus, the reporting was not that detailed. I did a demo with these people with FTDv and FMCv and they were amazed with the solution.

    What is most valuable?

    The Firepower+ISE+AMP for endpoint integration is something that really stands it out with other vendor solutions. They have something called pxGrid and i think it is already endorsed by IETF.  This allows all devices on the network to communicate. I find it to be a more proactive approach as all devices collaborate with ISE in real time. I did a demo for a customer and there were no second thoughts in the usability of the solution. You should give it a try to find out more about how this works.

    What needs improvement?

    The product line does not address the SMB market as it is supposed to do. Cisco already has an on-premises sandbox solution. They should include a cloud-based sandbox as part of the security subscription service. In my experience, apart from the expensive price, SMB customers are lured away by other vendor solutions because of these reasons.                      

    For how long have I used the solution?

    I work for a systems integrator, who is also a partner for Cisco and other security vendors. I have a reasonable hands-on with different firewall products. I have been doing it since v6.1 release. Firepower is a bit difficult and takes time to learn.

    Which solution did I use previously and why did I switch?

    I did use and deploy different firewall solutions for various customers. But every customer has his own pain points. For example, for one of the customers, he was purely looking for URL filtering. We went with Sangfor IAM in that case. They have a very strong focus on application and URL filtering and user behavior management. Plus, reporting was very extensive. 

    What's my experience with pricing, setup cost, and licensing?

    In my country, deployment may be charged from USD 1K to USD 10K depending on setup cost. There are different types of licenses:

    • Threat
    • URL
    • Anti-malware

    I would suggest going with an all-in-one bundle. You will end up saving money. Also, Cisco has a better discount on a 3YR subscription plan. Discuss this with your Cisco AM.

    Which other solutions did I evaluate?

    Yes, this included firewalls from Huawei, Fortinet, Sangfor, and Sophos. Most of the customers end up with:

    • Fortinet,
    • Sophos
    • Sangfor
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    KUMAR SAIN - PeerSpot reviewer
    Sr. Network and Security Engineer at Shopper Local, LLC
    Real User
    May 21, 2020
    Provides DDoS protection and multi-factor authentication
    Pros and Cons
    • "They provide DDoS protection and multi-factor authentication. That is a good option as it enables work-from-home functionality."
    • "We feel secure using Cisco firewalls."
    • "Cisco provides us with application visibility and control, although it's not a complete solution compared to other vendors. Cisco needs to work on the application behavior side of things, in particular when it comes to the behavior of SSL traffic."
    • "Cisco firewalls are not powerful enough to check the behavior of SSL traffic."

    What is our primary use case?

    Our business requirements are URL filtering and threat protection. We're using the Cisco 5525 and 5510 series. We have eight to 10 firewalls.

    Our company is looking for vendors who can protect from the current, advanced technologies. We are looking for any technology that protects from the most threats, and that covers things like DDoS protection, spyware, and SSL.

    How has it helped my organization?

    We feel secure using Cisco firewalls. That's why we're using them. Cisco has never disappointed us, from a business point of view.

    What is most valuable?

    Cisco provides the most solutions.

    We use some of our Cisco firewalls offsite. They provide DDoS  protection and multi-factor authentication. That is a good option as it enables work-from-home functionality. That is a feature that makes our customers happy.

    What needs improvement?

    Cisco needs to work more on the security and tech parts. Palo Alto gives a complete solution. Customers are very happy to go with Cisco because they have been around a long time. But that's why we are expecting from Cisco to give us a solution like Palo Alto, a complete solution. 

    Cisco provides us with application visibility and control, although it's not a complete solution compared to other vendors. Cisco needs to work on the application behavior side of things, in particular when it comes to the behavior of SSL traffic. There is a focus on SSL traffic, encrypted traffic. Cisco firewalls are not powerful enough to check the behavior of SSL traffic. Encrypted traffic is a priority for our company.

    In addition, while Cisco Talos is good, compared to the market, they need to work on it. If there is an attack, Talos updates the IP address, which is good. But with Palo Alto, and possibly other vendors, if there is an attack or there is unknown traffic, they are dealing with the signature within five minutes. Talos is the worst around what an attacker is doing in terms of updating bad IPs. It is slower than other vendors.

    Also, Cisco's various offerings are separate. We want to see a one-product, one-box solution from Cisco.

    For how long have I used the solution?

    I have been working on the security side for the last one and a half years. The company has been using Cisco ASA NGFW for three to four years.

    What do I think about the stability of the solution?

    The stability is good. It's the best, around the world.

    What do I think about the scalability of the solution?

    The scalability is also good. But in terms of future-proofing our security strategy, it depends on the points I mentioned elsewhere that Cisco needs to work on.

    How are customer service and technical support?

    We are getting the best support from Cisco and we are not getting the best support from Palo Alto.

    What's my experience with pricing, setup cost, and licensing?

    In terms of costs, other solutions are more expensive than Cisco. Palo Alto is more expensive than Cisco.

    Which other solutions did I evaluate?

    Cisco is the most tested product and is more reliable than others. But Cisco needs to work on the security side, like website protection and application behavior. We have more than 40 locations around the world and all our customers are expecting Cisco. If Cisco provides the best solution, we can go with Cisco rather than with other vendors.

    Palo Alto gives the best solution these days, but the problem is that documentation of the complete solution is not available on their site. Also, Palo Alto's support is not as good as Cisco's. We don't have a strong bond with Palo Alto. The longer the relationship with any vendor, the more trust you have and the more it is stable. We are more comfortable with Cisco, compared to Palo Alto.

    What other advice do I have?

    If you're looking for a complete solution, such as URL filtering and threat protection, we recommend Palo Alto firewalls, but this Cisco product is also good.

    We are using three to four security tools: one for web security, and another tool for application security, and another for email security. For email we have an Office 365 email domain so we are using other tools for that. For firewall security we are using Cisco ASA, Palo Alto, and Fortinet for protecting our business.

    We have about 15 people on my team managing the solutions. They are network admins, and some are in security.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
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    Updated: June 2026
    Buyer's Guide
    Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.