No more typing reviews! Try our Samantha, our new voice AI agent.
System Engineer at a tech services company with 501-1,000 employees
Real User
Jan 25, 2021
Stable, scalable, and flexible, with good support
Pros and Cons
  • "It's a flexible solution."
  • "Technical support provides us with good service."
  • "The configuration is an area that needs improvement."

What is our primary use case?

We use Cisco ASA for traffic control.

What is most valuable?

It's a flexible solution.

What needs improvement?

The configuration is an area that needs improvement.

In the next release, I would like to see the UI include or provide web access, and more integration.

For how long have I used the solution?

I have been using Cisco ASA Firewall for five years.

We are not using the latest version, as it is not available.

Buyer's Guide
Cisco Secure Firewall
June 2026
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,125 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's a stable solution and we have not had any issues.

What do I think about the scalability of the solution?

It's a scalable product. We have approximately 2,000 users in our organization.

We have plans to continue to use it.

How are customer service and support?

Technical support provides us with good service.

How was the initial setup?

The initial setup was straightforward. It was easy for us because we have experience.

It was already deployed when I arrived.

We have two or three guys for deployment and maintenance.

What other advice do I have?

This is a product that I would recommend to others.

I would rate Cisco ASA Firewall a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1126164 - PeerSpot reviewer
Programming Analyst at a tech services company with 201-500 employees
Real User
Top 20
Jan 24, 2021
A stable, advanced threat detection solution with a straightforward setup, but with room for improvement on the console visualization
Pros and Cons
  • "The customer service/technical support is very good with this solution."
  • "The feature I have found most valuable is the IPS advanced threat detection for removing ransomware and malware."
  • "An area of improvement for this solution is the console visualization."

What is most valuable?

The feature I have found most valuable is the IPS advanced threat detection for removing ransomware and malware.

What needs improvement?

An area of improvement for this solution is the console visualization.

For how long have I used the solution?

I have been using this solution for two months.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and technical support?

The customer service/technical support is very good with this solution.

How was the initial setup?

The initial setup is straightforward and it took two weeks to deploy. Currently, 5000 employees use this solution in our company.

What's my experience with pricing, setup cost, and licensing?

The solution was chosen because of its price compared to other similar solutions.

What other advice do I have?

I would recommend this solution to other users.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Cisco Secure Firewall
June 2026
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,125 professionals have used our research since 2012.
IT manager at IRPC PCL
Real User
Jan 19, 2021
Very simple to deploy and stable
Pros and Cons
  • "The solution is simple to deploy and stable."
  • "Technical support could be improved, they take a long time to respond."

What is our primary use case?

Our primary use case of Cisco ASA Firewall is to protect our environment. We are customers of Cisco and I'm a network engineer. 

What is most valuable?

The solution is simple to deploy and stable. 

What needs improvement?

Technical support could be improved, they take a long time to respond. 

For how long have I used the solution?

I've been using this solution for 10 years. 

What do I think about the stability of the solution?

This is a stable solution. 

How was the initial setup?

Initial setup was relatively simple, it took around six months and I deployed myself. 

What other advice do I have?

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1229682 - PeerSpot reviewer
Network Administrator at a manufacturing company with 10,001+ employees
Real User
Jan 18, 2021
Accurate CLI, knowledgeable support team, valuable features
Pros and Cons
  • "To be honest, all of the features that are provided, all the other vendor will also have. One feature we did find valuable was the CLI, it is more accurate. Additionally, I was happy with the customization, dashboards, access lists and interface."
  • "It is hard to collaborate with our filtered environment."
  • "The scalability is not perfect."

What is our primary use case?

We utilize the solution for our IT security. 

What is most valuable?

To be honest, all of the features that are provided, all the other vendor will also have. One feature we did find valuable was the CLI, it is more accurate. Additionally, I was happy with the customization, dashboards, access lists and interface.

We frequently use the Bottleneck feature we purchased specialized from Cisco.

What needs improvement?

It is hard to collaborate with our filtered environment. 

If Cisco could combine the Bottleneck feature of ASA, their platform called Umbrella, and the other team they have that has similar malware protection into one, this would be perfect. 

For how long have I used the solution?

I have been using the solution for almost three years.

What do I think about the stability of the solution?

The solution is stable. However, It does have some bugs, but Cisco always fixes them really quickly. Sometimes we have to restart and it would be better if the bugs could be fixed without having to reload.

What do I think about the scalability of the solution?

The scalability is not perfect.

How are customer service and technical support?

The support has been great and responsive. Most of their engineers are very professional and knowledgeable.

How was the initial setup?

The setup is easy to do if you are familiar with these type of installs, if not then it could be difficult.

What's my experience with pricing, setup cost, and licensing?

We have a perpetual license for all of our firewalls. For some of the features, we purchase them on demand. The pricing is decent but it could always be cheaper, we would be happier.

Which other solutions did I evaluate?

We will probably change to a higher version in the near future or migrate to a next-generation firewall which would include IPI and some other new features. This makes sense because our current firewall ends the support in several years. 

Cisco FirePower, the next-generation firewall, is much better for stability.

What other advice do I have?

I have used many versions of the software over the years, versions 8.6 to 9.1 and 9.9 to 9.12.

Keep in mind before purchasing the solution, if you do need to scale the solution then ASA is probably not right for you.

I rate Cisco ASA Firewall an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MD.SIHAB TALUKDAR - PeerSpot reviewer
System Engineer at a financial services firm with 1,001-5,000 employees
Real User
Top 10
Jan 17, 2021
Stable and reasonably-priced, and the support is okay
Pros and Cons
  • "The most valuable feature is stability."
  • "This is a good product and I recommend it."
  • "The performance should be improved."
  • "When using this product, our network is slower. The performance should be improved."

What is our primary use case?

This is a product that is used at the infrastructure level to protect the network from outside traffic.

What is most valuable?

The most valuable feature is stability.

What needs improvement?

When using this product, our network is slower. The performance should be improved.

The installation could be made easier.

For how long have I used the solution?

We have been working with Cisco Firepower NGFW Firewall for more than two years.

What do I think about the stability of the solution?

This is a stable product and we plan to continue using it.

How are customer service and technical support?

Support from Cisco is good enough.

How was the initial setup?

The installation can be easy, although it is slightly more difficult to install than Fortinet FortiGate. One day is enough for deployment but it takes a long time to configure.

What about the implementation team?

I deployed Firepower with support from the team in India.

We have a team of three people for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

The price of Firepower is not bad compared to other products.

What other advice do I have?

This is a good product and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mohd.Rivai - PeerSpot reviewer
Network Security Engineer at a tech services company with 201-500 employees
Real User
Top 5
Jan 15, 2021
Good UI but too expensive and not very stable
Pros and Cons
  • "The user interface, the UI, is excellent on the solution."
  • "The stability is not the best."
  • "I wouldn't recommend that an organization choose ASA as a solution. They should look into other options."

What is our primary use case?

I primarily use the solution for the IPsec only. 

What is most valuable?

The user interface, the UI, is excellent on the solution. Let's say you want to check the real-time locker - you can create it by the UI using ADSM.

What needs improvement?

The VPN portion of the solution isn't the greatest.

The stability is not the best.

The solution is far too expensive.

For how long have I used the solution?

I've been working with the solution for about six months, or maybe a little bit less than that.

What do I think about the stability of the solution?

I haven't found the stability to be very good. The IPsec stability leaves a lot to be desired. They really need to work on the solution's stability capabilities.

In ASA, I built the IPsec between ASA and Fortigate due to the fact that most of the time I have to restart the timer to flow the data.

What do I think about the scalability of the solution?

We only have two to three users who directly deal with the solution within our company. Overall, we have between 100-200 employees. We haven't really scaled it.

I personally would prefer not to use ASA going forward. However, I don't know if the company itself has any plans to increase usage or not.

How are customer service and technical support?

While I've dealt with Cisco technical support in the past on other solutions, I have not contacted them in regards to this specific product.

That said, my past experience with Cisco technical support has been very positive and I found them to be very helpful in general. I just can't speak to this specific product.

How was the initial setup?

I was pretty junior when the solution was initially implemented in the organization. For that reason, I did not take an active role in implementing the solution. I wouldn't be able to really discuss the setup specifics or the level of difficulty.

I'm not exactly sure who handles maintenance, if any, within our organization.

What's my experience with pricing, setup cost, and licensing?

The licensing is quite expensive. I don't have the exact amount, however, it's my understanding that it's a very pricey solution. There's a lot of competition out there, including from Fortigate, which offers just as good, if not better products.

What other advice do I have?

I'm not overly familiar with ASA. I only work with it on an administration level.

I work with the latest version and I use the ASDM version server.

I wouldn't recommend that an organization choose ASA as a solution. They should look into other options.

Overall, I would rate the solution at a six out of ten. We haven't had the greatest experience.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Program director at a tech consulting company with 201-500 employees
Real User
Jan 14, 2021
A stable firewall solution with antivirus and bot protection
Pros and Cons
  • "I think Cisco ASA Firewall is the most stable firewall solution."
  • "We use Cisco ASA Firewall to protect different sites at a protocol level, and we also use it for antivirus and bot protection."
  • "The price can be better."
  • "Cisco ASA Firewall should be cheaper."

What is our primary use case?

We use Cisco ASA Firewall to protect different sites at a protocol level. We also use it for antivirus and bot protection.

What is most valuable?

I think Cisco ASA Firewall is the most stable firewall solution.

What needs improvement?

The price can be better.

For how long have I used the solution?

I've been using Cisco ASA Firewall for the last ten years.

What do I think about the stability of the solution?

I think they're all are stable. I've never seen a firewall that's unstable.

How are customer service and technical support?

I'm satisfied with their technical support.

How was the initial setup?

It's easy for me to configure one because I have firewall configuration certifications. I don't know what someone with nothing in terms of experience would be able to do. 

It normally takes me a week to implement and deploy. I normally need a week and three people to do maintenance.

What about the implementation team?

I used to implement it several years ago, but now I ask our engineer to do it.

What's my experience with pricing, setup cost, and licensing?

Cisco ASA Firewall should be cheaper.

What other advice do I have?

I would recommend Cisco ASA Firewall to potential users. 

On a scale from one to ten, I would give Cisco ASA Firewall an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
General Manager at MS Solutions Ltd.
Real User
Jan 14, 2021
Secure, stable, user-friendly, and the partner support is good
Pros and Cons
  • "The most valuable feature is that it's secure."
  • "Overall, I am pretty satisfied with this product and I recommend it."
  • "In the future, I would like to be able to use an IP phone over a VPN connection."

What is our primary use case?

We are using the ASA in our network to create a VPN between six places. We also use it for servers and data synchronization.

What is most valuable?

The most valuable feature is that it's secure.

It is really stable and I've never had an occasion that due to this firewall, I have had issues with the network, a breakdown, or otherwise.

This is a user-friendly product. Once you have a specialist who can configure it properly, you'll be pretty protected everything you want is in it.

What needs improvement?

In the future, I would like to be able to use an IP phone over a VPN connection.

For how long have I used the solution?

I have been working with Cisco ASA Firewall for at least seven years.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

We have not tried to scale our network. It was established a long time ago and nothing has changed since then.

How are customer service and technical support?

I have been auditing their partners in Bulgaria and I am in contact with them on a regular basis. I have not had any real issues with my equipment but overall, I think that the support is perfect.

Which solution did I use previously and why did I switch?

We were using the ASA 5505 and our network is faster now, so we are now in the process of upgrading our network to the 5506 model. The 5505 is a 100 megabit product, which is very low.

What about the implementation team?

We had a company that set everything up for us. They have Cisco engineers and I'm paying them annually for next-business-day support. They do all of the maintenance for us.

What's my experience with pricing, setup cost, and licensing?

They have a lot of different models but most of them are really expensive. This is the main thing because, for us, the price is important.

What other advice do I have?

Overall, I am pretty satisfied with this product and I recommend it.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.