Claroty Platform Reviews

Our primary use case for the solution is to manage and monitor our enterprise-level IT infrastructure. We operate within a hybrid environment that includes both on-premise and cloud-based resources. The solution helps us with real-time monitoring, incident management, and performance analytics across our entire network.

The platform improved our organization's operational efficiency by providing proactive monitoring and quick resolution of issues. It has reduced our downtime and improved the reliability of our IT services. Our insights from its analytics capabilities have also informed better decision-making regarding our infrastructure investments.

The most valuable features include the real-time monitoring dashboard, which allows us to track system performance continuously, and the alerting system, which notifies us immediately of any potential issues. These features are crucial because they help us maintain high availability and reduce response times.

The product could be improved in terms of user interface design. While functional, the interface could be more intuitive and user-friendly, especially for new users who might find it somewhat complex initially.

We would appreciate enhanced integration capabilities with third-party applications and more advanced analytics features, such as predictive analytics, that can forecast potential system failures before they occur.

We have been using Claroty Platform for approximately two years.

In our experience, the platform has proven very stable, with minimal downtime and consistent performance even under high-stress conditions.

The product allows us to expand our monitoring capabilities as our infrastructure grows seamlessly. It handles increased loads without any noticeable degradation in performance.

The support has generally been excellent, though there is always room for improvement in response times and resolution efficiency.

Positive

We previously used a different monitoring tool. Still, we switched to this solution because of its superior scalability and the breadth of its features, which more closely align with our growing organizational needs.

The initial setup was complex because we needed to integrate it with various components of our existing infrastructure. However, the vendor's detailed documentation and our in-house team's expertise helped streamline the process.

We implemented the platform with the help of our in-house team. We did consult with the vendor's support team for certain aspects of the setup.

The solution offers comprehensive tools that greatly enhance your IT operations if implemented correctly. I recommend dedicating sufficient time to training your team on its use to leverage its capabilities fully.

I rate it an eight out of ten. 

The main customers want visibility on their security devices. The first target is to implement the solution to give any panelist access to our and the customer's infrastructure.

Claroty is a good platform for increased business in network solutions.

Pricing could be improved.

I have been using Claroty Platform for two years.

The product is stable.

I rate the solution’s stability an eight out of ten.

One person is using this solution. We develop and install the product at the customer's site. Four people work with the solution.

The initial setup is very easy and takes two hours to complete. We are a group of five people deploying it.

I rate the product’s pricing a six out of ten, where one is cheap, and ten is expensive.

I'm doing the maintenance. I recommend the solution. 

Overall, I rate the solution a seven out of ten.

Our company has designed a project with Claroty Platform being used for the cybersecurity audit. Suppose our company needs to collect information about the systems in Indian Oil, HPCL, or other oil refineries. In that case, we collect the data and gather the information to look at the vulnerabilities, see how the firmware and networks look, and look at the protocols used in a particular environment. Our company gathers the aforementioned type of information with the help of Claroty Platform.

The most valuable feature of the solution stems from its visibility section since, within a very short amount of time, the tool provides visibility for users to see the devices that are connected to the systems in an environment and to see how the communication is going on while keeping a tab over other areas like alerts and insights, which can be useful for the system.

The product fulfills our company's needs. Currently, Claroty Platform focuses on industrial control systems and OT. If Claroty Platform expands to the IT network side, it will benefit Claroty and those who want the tool for their IT network part.

Information related to zero-day attacks, which are difficult to detect in a system, is an area of concern that needs to be improved over time by the Claroty Platform. Sometimes, the weaknesses in certain systems cannot be captured by Claroty Platform because it lacks knowledge about zero-day attacks.

The product's integration capabilities are an area of concern where improvements are required.

I have been using Claroty Platform for two to three years. My company is in partnership with Claroty Platform.

Stability-wise, I rate the solution a seven out of ten.

With the Claroty Platform in place, at times, my company is not able to connect some of the data with some other systems, which don't actively communicate with another system. Claroty Platform can't detect systems that don't actively communicate with other systems, so we have to use active queries. However, in passive detection, one can't detect systems. There needs to be some improvements in the product.

When it comes to scalability, the tool performs well in some areas, while it doesn't perform well enough in certain other areas. Scalability-wise, I rate the solution an eight out of ten.

As my company has a partnership with Claroty Platform, the seniors in my organization communicate with Claroty's support team if required.

The data is private, and we have to keep it on our company's server, so the solution is deployed on an on-premises model.

The solution is deployed for one day in our company within three to four hours to get the data and create a report consisting of the details of the vulnerabilities and what needs to be improved in the systems. In short, my company has not implemented the product on a timely basis. It is generally implemented for a day, together with the data, to analyze the data and for another communication part.

Tenable has also been expanding its OT security technology, so we can't compare Claroty Platform with it to decide on which would be the best tool for our company.

In terms of the product's ability to enhance cybersecurity in our company, I would say that I have three technical certificates of Claroty, including technical support and Claroty implementation certificates. Claroty Platform provides courses through its partner portal, from which others can learn about the tool and its implementation process.

The product helps mitigate potential threats, especially if its users have signature rules. The product also provides alerts.

My company is able to integrate the Claroty Platform with another product to get data from it. Claroty Platform's integration capabilities have some limitations since it can only be integrated with a limited number of systems. A tool like Tenable offers good integration and can be integrated with many external products, like SIEM, SOAR, or firewall products.

I recommend the product to those who plan to use it. My company also suggests our customers deploy the Claroty Platform.

Claroty Platform is a product that focuses on industrial control systems, and if people want to save their company's OT systems and cater to the needs related to the security area, then they can use the product.

I rate the overall tool an eight out of ten.

I use the Claroty Platform to protect our operational technology (OT) environment. It is designed as an OT Security Operations Center (SOC) tool and provides secure remote access, integrating with both legacy and current systems without burdening the network's bandwidth.

The Claroty Platform ensures security without imposing significant delays. It boosts productivity while allowing secure remote access to engineers through advanced methods.

The platform ensures security without imposing significant delays. It boosts productivity while allowing secure remote access to engineers through advanced methods. It provides seamless integration with legacy systems and supports both passive and active reconnaissance. The ability to detect and classify assets, assess vulnerabilities, and manage patches and updates effectively is highly beneficial.

There is room for improvement in the user interface to make it more vibrant and interactive, similar to IT tools. Improvements could also be made in the Secure Remote Access (SRA) user interaction and graphical representations of recordings. Additionally, reducing the overall cost of hardware and software solutions would be beneficial.

I have been using the Claroty Platform for about three years.

The platform runs with minimal delays and effectively manages workloads without intruding on the network, indicating a stable performance.

The Claroty Platform offers a scalable solution that accommodates both cloud and on-premise deployments, integrating seamlessly with existing infrastructure and supporting legacy systems.

The support is prompt, and the technical team provides training and assistance as required. Despite time zone differences causing slight delays, their response and support are effective and proactive.

Positive

I have used other products like Honeywell Amir, Nozomi, Vervetek, and others, but I found Claroty to be more rugged and suited for enterprise environments.

The initial setup requires certain certifications, which ensure a smooth integration process with Claroty's support.

The implementation was supported by a team from Claroty, ensuring compliance with required certifications for deployment.

The cost of the Claroty Platform is comparatively high, however, the ruggedness and comprehensive security features justify the investment.

Other solutions I evaluated include Honeywell Amir, Nozomi, Vervetek, and others.

Based on my experience, I would rate the overall solution eight out of ten.

Claroty provides a robust solution for OT environments, though improvements in user interface and cost are recommended.

It's a very good solution for what it promises.

The main improvement has been in continuous threat detection. So far, it's been a good experience with network monitoring capabilities.

It's mostly utilized for asset discovery and secure remote connection.

The main advantage of Claroty, when compared to its competitors, is Integrated secure remote access.

The knowledge of the threat landscape is pretty good. That's the only area that customers are concerned with once a solution is implemented. So, Claroty has a good team and a good way to update its installed base.

Claroty Platform could improve the pricing to get more acceptability in the market.

I have been using it for less than a year. 

We haven't had a lot of need for support yet, but so far, it's been good.

Claroty has certain benefits, especially in integrated secure remote access, but for general applications, Nozomi could be a good alternative.

It's more of an insurance against vulnerabilities and threats.

It's quite expensive compared to other options.

Overall, I would rate the product a seven out of ten. It is very good.