Primarily, we back up our VMs on the solution. All kinds of VMs are backed up on it. Not all of them we back up, however, the major ones we do.
Coordinator, Network Architecture & Cybersecurity at a educational organization with 201-500 employees
Great pricing with an easy initial setup and good backup performance
Pros and Cons
- "The most valuable aspect for me is that I don't have to deal with media in terms of tapes like our existing system does."
- "We aren't missing any features. In terms of the solution overall, it's so far so good."
What is our primary use case?
What is most valuable?
The most valuable aspect for me is that I don't have to deal with media in terms of tapes like our existing system does.
Pricing was one of the big features. We chose it largely based on this.
The solution scales well.
We've found the product to be stable.
It's my understanding that the initial setup is simple.
What needs improvement?
In terms of the solution overall, it's so far so good. I'll have to check with my team, however, so far, from my perspective, it's working great. We aren't missing any features.
For how long have I used the solution?
We just got the solution last May. We haven't used it for too long just yet.
Buyer's Guide
Cohesity DataProtect
January 2026
Learn what your peers think about Cohesity DataProtect. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,899 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability has been good. There aren't bugs or glitches and it doesn't crash or freeze. It's quite reliable.
What do I think about the scalability of the solution?
The scalability has been fine. It's used by us, the IT department. We back up the servers for our entire organization.
How are customer service and support?
I haven't had to call tech support. I can't speak to how helpful or responsive they are.
How was the initial setup?
As far as I know, the initial setup was pretty straightforward. My team members dealt with all that. I did not directly participate.
We have a team of five people that can handle maintenance duties such as updates, et cetera. Both users and sysadmins can get into it if they need to.
What about the implementation team?
Our team members handled the implementations.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty good overall. It's less expensive than some competitors, such as Rubrik.
I'd rate the solution at a five out of five. It's quite affordable. That said, I can't speak to the exact pricing. There are no additional costs beyond the standard licensing fees.
Which other solutions did I evaluate?
We were going against another option. It was between Cohesity and another vendor, a pretty big player, called Rubrik. The pricing was better with this solution.
What other advice do I have?
We're a customer and an end-user.
We have an appliance and cloud. We have two deployment models.
I would advise those considering the solution to watch the demo and compare it to Rubrik and make your own opinion.
I'd rate the solution at a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of IT Infrastructure at a engineering company with 501-1,000 employees
Works flawlessly with easy replication of backups and numerous supported backup sources
Pros and Cons
- "By using their Helios Cloud service, you have all your clusters, no matter where they are located, in one web portal."
- "Quality testing of upgrades should be somewhat improved."
What is our primary use case?
We primarily use the solution for backing up SQL Databases, Sybase Databases, SAP HANA, Kubernetes clusters, active directories, NAS services, some Azure services including virtual machines, Office 365 (Exchange mailboxes, Sharepoint Sites, Teams Data), VMware virtual machines, and much more
We're using Cohesity clusters in different locations which are replicating the backup data each to another location. Replication is working fine.
We're using more and more NAS services for SMB Fileshshares, for example, for Citrix Profiles with FSLogix.
How has it helped my organization?
All backups are working flawlessly. The replication of backups has never been easier. Cohesity cluster replication is a great feature!
There is no need to buy licenses for any new features or backing up new software products. If Cohesity is supporting it, you can just use it. Their list of supported backup sources is impressive!
You just have to license the amount of storage you are using. It does not matter how/for what you are using this storage. You can shift it from backup to NAS usage without any problem.
What is most valuable?
The backup is radically simplified. Backup and replication have not been easier. It is simply working! Replication to the cloud? No problem! Backing up new software? No problem! Have to set up a new NAS service? No problem!
Cohesity really is a Next-Gen Data Management Software.
By using their Helios Cloud service, you have all your clusters, no matter where they are located, in one web portal. You can view all errors and information in one place and you do not have to connect to each cluster itself. There is also a Helios App for your smartphone.
What needs improvement?
Quality testing of upgrades should be somewhat improved. There really are many upgrades for new features and I really like that. Nevertheless nearly every upgrade brings its own bugs. Cohesity support, however, is really good and they always know how to solve these problems.
While support does ask the customer if they are allowed to restart service XXX or set parameter X to Y, they never explain if this affects your business or if there can be any further problems by settings the parameters. As a customer, you have to agree to something you cannot really estimate.
For how long have I used the solution?
I've used the solution for about a year.
Which solution did I use previously and why did I switch?
We had been using Dell EMC Avamar, however, we switched to Cohesity due to their pricing and due to the fact that Avamar was a mess.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cohesity DataProtect
January 2026
Learn what your peers think about Cohesity DataProtect. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,899 professionals have used our research since 2012.
Computer Systems Architect at a construction company with 10,001+ employees
Provides ransomware protection for immutable backups
Pros and Cons
- "Its most valuable feature is its ransomware protection, so it has immutable backups."
- "In terms of what could be improved, it just needs some maturity."
What is our primary use case?
We are using it to back up virtual machines, VMware level, SQL server, Oracle Domain Controllers, Linux.
We're currently using hundred percent of it to back up 80% of our data.
How has it helped my organization?
It has absolutely improved our ROI. We moved from Microsoft DPM to Cohesity. Now, our incident tickets for backup have dropped by around a thousand per month.
DPM is a load of crap. It's horrible, absolutely horrible.
What is most valuable?
Its most valuable feature is its ransomware protection, so it has immutable backups.
What needs improvement?
In terms of what could be improved, it just needs some maturity. But, it gets better with every release.
For how long have I used the solution?
I have been using Cohesity DataProtect for about a year.
We are using version 6.5.1E. We're about to go to 6.6.
It is on-prem today and it'll go to Azure public cloud soon.
.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
The scalability is very good.
We probably have about 20 people using it and we have backup administrators and database administrators.
Main deployment and maintenance requires three people.
How are customer service and support?
Their technical support team program is good.
Which solution did I use previously and why did I switch?
We previously used Microsoft DPM and it is a horrendous solution. It's horrible. From from one to 10, I would give it a minus 10. It is that bad.
How was the initial setup?
The initial setup was straightforward. Initial deployment took two months.
Our deployment strategy was to do it quickly as we can.
We did an initial POC, then a full POC, and then migrated everything as quick as we could.
What about the implementation team?
We used TGS and they were good.
What was our ROI?
We saw ROI was after about nine months.
What's my experience with pricing, setup cost, and licensing?
I believe we pay yearly. Additionally, there is the cost of the hardware.
Which other solutions did I evaluate?
I also evaluated Rubrik and Commvault. The main difference between Cohesity, Rubrik and Commvault is price. It came down to price. Cohesity is more affordable.
What other advice do I have?
My advice to anyone using Cohesity is to use vSphere tags.
On a scale of one to ten, I would give Cohesity DataProtect an eight and it's still maturing.
It will get better.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Architect at a manufacturing company with 5,001-10,000 employees
Good backup and restore capabilities, scales well, and the instant recovery option saves us time for urgent cases
Pros and Cons
- "Instant recovery options are a big benefit for urgent restores, as we don't need to wait for hours or days for a restore to complete before being able to access the files."
- "Many of the reports are basic, at most, and at times we had to open a support ticket to help find or develop a report for our needs."
What is our primary use case?
We primarily use this product for backups, reporting, and auditing. As we are a publicly listed company, we rely heavily on the reporting that comes out of Cohesity to ensure that we are compliant across all aspects.
The backup and restore solution is a big step forward from our last solution and packs more than just backup in a box, allowing for additional features such as Disaster Recovery and utilising the space available in the cluster for storing files.
The auditing and reporting features are as important as the backups themselves.
How has it helped my organization?
We moved over from another backup solution that wasn't as innovative, which made it an easy solution to move away from. Cohesity uses up less rack space in the datacentre and allows for more than just backups, paving the way for more hyper-converged solutions, not just physically.
The initial contract with Cohesity is an improvement in terms of pricing above our previous solution but it remains to be seen what will happen after the contract comes to an end. The fundamental tasks of backups are restores are ahead of its game, relative to our previous solution.
What is most valuable?
The backup and restore feature is the most valuable.
Instant recovery options are a big benefit for urgent restores, as we don't need to wait for hours or days for a restore to complete before being able to access the files.
The restore to the appliance itself allows for faster (instant) access that saves us from waiting for the restores to happen to the datastores/volume/containers, which can take upwards of weeks in our case if we were to restore the larger VM guests.
We have seen many iterations of this such as restoring to the cloud but the outcome has always been a hit-and-miss solution.
What needs improvement?
The canned reporting could be improved. Many of the reports are basic, at most, and at times we had to open a support ticket to help find or develop a report for our needs. This is something that even our last solution had in place already.
Error reporting could also be improved. Rather than 'errorcode -2', it needs to be more descriptive or at least, provide KB articles related to the error or problem. This would save time in creating a ticket and try to describe to the support engineer what happened to cause an 'errorcode -2' that most of the time, we don't know either.
For how long have I used the solution?
We have been using Cohesity DataProtect for seven months.
What do I think about the stability of the solution?
Stability-wise, so far so good.
The initial implementation requires a lot of babysitting and reporting on issues is a bit lacking. Hopefully, you've purchased a good support contract to help with those teething issues.
What do I think about the scalability of the solution?
The solution is very scalable. It doesn't require a replacement appliance to expand for more capacity. Simply purchase another block/node and it's done.
How are customer service and technical support?
My experience with support is mixed. There are times where the response and resolution are quick but at times, there are large gaps in the response. I'm not sure whether this is timezone-related.
Which solution did I use previously and why did I switch?
We switched over, as the previous solution was very lacking behind in innovation. It was missing basic features such as finding VMs and we were told to simply use "ctrl+f" to find them. However, this didn't help if the screen spanned across multiple pages.
How was the initial setup?
The initial setup was straightforward, as we engaged with the company to help with the deployment. As long as the provided templates are completed and networking is done properly, it should be a smooth ride.
What about the implementation team?
Our deployment was completed by a mix of both. The vendor team was very qualified and personnel was made available at each region to assist the local teams with implementation.
What was our ROI?
This is difficult to measure and quantify but the time saved across the regions baby-sitting the previous solution would be about eight hours per week.
What's my experience with pricing, setup cost, and licensing?
My advice is to always negotiate for better pricing.
A contract with any backup vendor will always be a long-term deal, so think ahead and force them to sharpen their pencils. Never sign up without evaluating the price of other vendors over a three to a five-year term.
Which other solutions did I evaluate?
We evaluated Rubrik, Veeam, Nutanix Mine, Barracuda Backup, and Commvault.
What other advice do I have?
Although the NPS score was rated highly, this should not be the only factor to consider. There may be other factors involved that affect this score and as mentioned, backup solutions are a long-term deal. Not many companies will be willing to jump ship, risking their backups that are kept on proprietary platforms.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Centralized interface is simple to navigate, reduces storage space and related costs
Pros and Cons
- "The dashboard is very rich and provides details needed for a moderator."
- "Better documentation is needed because the lack of information has necessitated having our team depend more heavily on Cohesity support."
What is our primary use case?
We are the largest organization in Europe and have 10,000 servers in-house being protected by Cohesity. We use several solutions including Archive, DR, SAP, Oracle, VMware, and others.
Our business thrives on Cohesity storage. Cohesity makes data management as simple as Sign Up, Connecting, and Protecting through new SaaS offerings for backup and disaster recovery.
We have been testing DataProtect delivered as a service for some time, and we are very pleased with its performance. The UI is simple to navigate, and data ingestion and retrieval have been a snap.
However, the solution shared and features released are pre-matured. It needs more testing and hardening.
How has it helped my organization?
Before Cohesity, we were mostly de-centralized in operations. After implementing it, our operations are now managed in a single pane of glass.
We have achieved a single source of operation and observation for backups. Every team has a stake in operations, and policy management helps to delegate the proper roles.
The storage costs and storage area occupied are now reduced dramatically.
What is most valuable?
We are using almost all of the features available in Cohesity today.
Our favorite feature is DataProtect but there are many good features that are part of the DataPlatform.
We use Cohesity to eliminate mass data fragmentation by consolidating our silos onto a single, easy-to-manage software-defined platform that is managed using a single pane of glass.
The dashboard is very rich and provides the details needed for a moderator.
What needs improvement?
Cohesity needs more hardening, in terms of stability. From our experience, we noticed gaps in the product function and the solution guides and documents. Better documentation is needed because the lack of information has necessitated having our team depend more heavily on Cohesity support. We need to have a more self-sufficient system.
More automation is needed for easier management.
For how long have I used the solution?
We have been using Cohesity DataProtect for the past five years.
What do I think about the stability of the solution?
Stability-wise, Cohesity is moderate and needs more hardening.
What do I think about the scalability of the solution?
We found scaling Cohesity to be very challenging.
How are customer service and support?
The product team and Cohesity representatives are always reachable and fill the gaps that are not available in the documentation.
Which solution did I use previously and why did I switch?
Prior to using Cohesity, we were using Agility Data Backup and Recovery.
We are moving to Cohesity by migrating existing backup/storage solutions. We switched because were not confident in delivering backup solutions and managing SLAs.
What's my experience with pricing, setup cost, and licensing?
The pricing model is impressive and very effective.
Which other solutions did I evaluate?
Prior to implementing Cohesity, we evaluated solutions by IBM, NetApp, Commvalut, and Rubrik.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Responsable de Servicios TI (Comunicaciones, Monitorización, Virtualización y Almacenamiento) at a construction company with 501-1,000 employees
It offers the chance to have data on-premises and on the cloud
Pros and Cons
- "I like that Cohesity offers the chance to have data on-premises and on the cloud. All the data is automatically sent to the cloud."
- "I like that Cohesity offers the chance to have data on-premises and on the cloud. All the data is automatically sent to the cloud."
What is our primary use case?
We are using Cohesity DataProtect for all our platforms, including the VMware platform and the site server.
What is most valuable?
I like that Cohesity offers the chance to have data on-premises and on the cloud. All the data is automatically sent to the cloud.
What needs improvement?
DataProtect's recovery time is too high. It takes a long time to recover things from the cloud. I'd also like them to increase the capacity of the file server.
What do I think about the stability of the solution?
DataProtect is very stable. We haven't seen any great problems with the platform.
What do I think about the scalability of the solution?
DataProtect is totally scalable.
How are customer service and support?
We've contacted Cohesity support at times. It's good.
Which solution did I use previously and why did I switch?
We were using Symantec. It was so expensive to add new hardware. We have more capacity on Cohesity than with the Symantec appliance.
How was the initial setup?
Setting up DataProtect was very easy. With two people, we could deploy it in a couple of weeks.
What about the implementation team?
We had help from a consultant to deploy DataProtect.
Which other solutions did I evaluate?
We evaluated Rubrik. Cohesity is less expensive, and I think it gives us more capacity.
What other advice do I have?
I rate Cohesity DataProtect 10 out of 10. I would advise new users to be careful with traffic from the cloud. If you don't manage your traffic, it might spike one month, and you end up paying a lot.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at a tech services company with 201-500 employees
Enterprise search and instant restore are pretty valuable
Pros and Cons
- "The enterprise search and instant restore are pretty valuable. Also, the Helios stuff is pretty good and the SAS engine for ransom malware detection."
- "I think Cohesity could add more platform support. For example, they could improve integration with DB2 or make the integration S3 object storage a little tighter. Some of that stuff could use some work, but overall, it's a relatively comprehensive platform."
What is our primary use case?
I'm using Cohesity DataProtect to do product demo's for my customers.
What is most valuable?
The enterprise search and instant restore are pretty valuable. Also, the Helios stuff is pretty good and the SAS engine for ransom malware detection.
What needs improvement?
I think Rubrik and Cohesity are pretty similar in terms of the user interface and user experience, but I think Cohesity could add more platform support. For example, they could improve integration with DB2 or make the integration S3 object storage a little tighter. Some of that stuff could use some work, but overall, it's a relatively comprehensive platform.
What do I think about the stability of the solution?
We've never had a problem with stability.
What do I think about the scalability of the solution?
It's easy to scale with their clustered architecture and add to the cluster. The builds join the cluster on their own without really having to do much. Most of our clients are mid-sized enterprises.
How are customer service and support?
I rate Cohesity support eight out of 10. I haven't had any issues. I guess it depends on who you talk to and what their experience was, but I think they do a pretty good job with Helios, where their support team can access the environment. I would say it's a little more modern approach than IBM, which has a 20-year-old support model, i.e., you capture and upload the logs. With Cohesity, you get a little more real-time visibility from support.
Then again, most of my support inquiries are in the pre-sales context, so our customers are the ones using it, but I haven't heard of any significant problems. Still, I think some of these companies are experiencing some growing pains. They're growing fast. Sometimes they get a little ahead of themselves, and maybe the support could be better.
How was the initial setup?
Setting up DataProtect is pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
I'd say the price of DataProtect is reasonable.
Which other solutions did I evaluate?
In some cases, a greenfield approach is a better fit for the customer's needs. The marketplace is robust. They can work as a filer and replace certain file service workloads, like user share type. You're not going to replace a NetApp or an Isilon solution necessarily, but you can do some consolidation. For example, one customer wanted to do their virus scanning right on the cluster, not their hosts. So you can run Tenable or something. One customer liked it because we could run the Christie Bare Metal Restore. They had physical systems and wanted to have BMR.
What other advice do I have?
I would give Cohesity DataProtect nine out of 10. It's a relatively complete solution. If you are thinking about implementing it, I would suggest looking at opportunities to consolidate some file workloads. Many customers are still doing dump and sweeps, and this is a good platform for it. You just dump, and you don't have to do a sweep. Now, the question is: Do you want a lot of NFS mounts in your environment? But it's good. You can buy this data platform that they call "SmartFiles," I think. You can have a 100 terabyte cluster, with half of it devoted to file services and the other half doing backups, then license it accordingly.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Alliance Manager at a tech services company with 1,001-5,000 employees
Stable and scalable, but is overpriced and comes with a comparatively complex setup
Pros and Cons
- "The solution is stable."
- "The solution has a more complex setup than Veritas and Veeam."
What is our primary use case?
Cohesity DataProtect has numerous features, backup only being one of them. The solution's main product involves the data platform and consists of object storage, the file server and hyper convergence storage features. Their focus is right there. So, their backup software has been very helpful in respect of object storage and the file server. These depend on the data platform.
For the customer, Cohesity DataProtect allows him to have a single solution, ranging from software backup to hardware, all contained within a single contact.
What is most valuable?
The solution boasts good retention, as it is global in a single platform and, since they have their own appliance, it is scalable as well. This makes it easier to create a retention from the backup.
What needs improvement?
The pricing of the solution could be better, as it is quite high when compared with the competition, Veeam, Veritas and Rubrik.
The solution offers many features, so my one reservation involves the pricing.
The solution has a more complex setup than Veritas and Veeam.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
We do not have experience with technical support, so I am not in a position to guage it.
How was the initial setup?
We do not do implementation only as concerns the data protection, but must also implement the storage and then the appliance. I consider the implementation of Cohesity DataProtect to be more complex than those of Veritas and Veeam.
What about the implementation team?
A consultant was needed for the implementation.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing is quite high, more so than that of its competitors, Veeam, Veritas and Rubrik.
Which other solutions did I evaluate?
Veeam, Veritas and Rubrik offer more cost effective solutions than that of Cohesity DataProtect, whose pricing is quite high.
Veritas and Veeam have easier setups than Cohesity DataProtect.
What other advice do I have?
Cohesity is still new to Indonesia.
I rate Cohesity DataProtect as a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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Updated: January 2026
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