Most customers use the solution for file backups, particularly for NAS file sharing. They back up files from Microsoft Windows OS to ensure they can restore data when needed. They also perform periodic temporary restores to verify the functionality of their backups.
Product Specialist at Mitra Sistematika Global
Customizable platform with efficient snapshot features
Pros and Cons
- "The solution is stable, with regular updates and patching."
- "Reducing storage capacity requirements and improving security features are also areas that could be enhanced."
What is our primary use case?
What is most valuable?
The platform is highly customizable and adapts well to changing conditions. The snapshot features are the most valuable because they allow rapid restoration and provide dedicated space for longer snapshot retention.
What needs improvement?
I would like security improvements, such as enhanced backup immutability and better tape storage connectivity. Reducing storage capacity requirements and improving security features are also areas that could be enhanced.
For how long have I used the solution?
I have been working with Cohesity DataProtect for one year.
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Cohesity DataProtect
November 2024
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What do I think about the stability of the solution?
The solution is stable, with regular updates and patching.
I rate the stability an eight.
What do I think about the scalability of the solution?
I rate the product's scalability as an eight.
How are customer service and support?
The product's technical support is quite good. It is available 24/7 and has a high response rate, although it sometimes requires multiple communications to resolve issues fully.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is relatively easy and involves configuration, integration with backup targets, and virtualization management. The deployment process usually takes about two weeks from the initial setup to installation, depending on the availability of hardware. It typically involves preparing the server, configuring it with either Linux or Windows, integrating it with the backup solution, connecting it to source storage, and managing the backup targets.
I rate the process a nine out of ten.
What other advice do I have?
Integrating the platform with the Acropolis Nutanix management solution is particularly valuable. It simplifies management by providing a unified interface for backup solutions.
Overall, I rate the solution a seven.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: integrator
Last updated: Sep 17, 2024
Flag as inappropriateLead HANA DBA at a manufacturing company with 11-50 employees
Evolving data protection with user-friendly interface, fast performance, and efficient maintenance, but faces challenges in delivering HANA support
Pros and Cons
- "The recovery process is effective, especially when it comes to other types of data, such as VMs, and overall, the performance is commendable."
- "We are highly dissatisfied with the level of support and functionality provided for HANA within the Cohesity product."
What is our primary use case?
We use it in the realm of data protection. We have comprehensive coverage, including backups for all our databases, VMs, file systems, and various auxiliary components.
How has it helped my organization?
One of the notable benefits is its user-friendly interface, making it easy to navigate. Additionally, it demonstrates faster performance compared to other vendors.
What is most valuable?
The recovery process is effective, especially when it comes to other types of data, such as VMs, and overall, the performance is commendable.
What needs improvement?
We have been facing challenges, particularly with HANA databases. Despite initial promises of delivering an agent within a few months, it has been over two and a half years, and there is still no indication of when the Cohesity agent for HANA systems will be available. The absence of an agent for replicated recovery makes it impractical for our current needs. We are highly dissatisfied with the level of support and functionality provided for HANA within the Cohesity product.
For how long have I used the solution?
I have been working with it for two and a half years.
What do I think about the stability of the solution?
The overall stability has been consistent. The only noteworthy concern is related to the HANA aspect, which falls short of expectations. However, in terms of performance and support, there have been no issues.
What do I think about the scalability of the solution?
I would estimate that approximately two hundred users are involved.
How are customer service and support?
The support quality is commendable – upon opening a ticket, a responsive and capable team promptly assists. However, managing cases with a global team working across different time zones can pose challenges in terms of knowledge transfer and handovers between teams. Occasionally, the transition between teams for a specific case doesn't go smoothly, resulting in the need to repeat explanations for each new team member involved. I would rate it seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The installation process requires a couple of straightforward connectors to be installed on our servers, and the setup is quite simple. It's a one-time task, and overall, we haven't encountered any issues with the setup.
What about the implementation team?
We conducted a POC with testing and various evaluations, completing it in a couple of months. The deployment spanned across a broad range of systems, including both production and non-production, and we successfully implemented it within three months. This encompassed all our SAP systems, including ECC, BW, and others, up to ADA and earlier versions. Maintenance is necessary, but the majority of patches and updates at the cluster level can be seamlessly handled online.
What other advice do I have?
Despite encountering challenges with HANA, I would recommend moving forward with Cohesity. The observed improvements and overall convenience make it a worthwhile choice. Comparatively, the experience has been preferable to Symantec or other alternatives. It is an evolving product, and we've witnessed substantial enhancements from its initial stages. Overall, I would rate it seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cohesity DataProtect
November 2024
Learn what your peers think about Cohesity DataProtect. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,192 professionals have used our research since 2012.
Global Infrastructure Architect at Finning International Inc
A flexible, scalable, and stable solution that comes with good support and allows us to incorporate different workloads
Pros and Cons
- "Its flexibility is the most valuable. Being a cloud version, it has more flexibility, and it allows me to incorporate different workloads and consolidate all the data in one place. It has good high availability, and it is also easy to maintain."
- "We would like it to have more capabilities for different kinds of PaaS or SaaS services in the Azure cloud, such as Azure SQL or Azure Cosmos DB."
What is our primary use case?
We are using Cohesity DataProtect to protect our internal data, specifically on the servers. We are also incorporating some capabilities for SQL and Java.
What is most valuable?
Its flexibility is the most valuable. Being a cloud version, it has more flexibility, and it allows me to incorporate different workloads and consolidate all the data in one place. It has good high availability, and it is also easy to maintain.
What needs improvement?
We would like it to have more capabilities for different kinds of PaaS or SaaS services in the Azure cloud, such as Azure SQL or Azure Cosmos DB.
For how long have I used the solution?
We have been using this solution for less than a year. We got it last year, but we implemented it in our company this year.
What do I think about the stability of the solution?
It is a very stable product. We don't have any problem with the solution at the moment.
What do I think about the scalability of the solution?
Its scalability is very good. You just need to add another node. Currently, we have ten users who use this solution, and they belong to the IT group. However, we are using it to protect the data for the whole company in some of the cases.
How are customer service and technical support?
Their support works very well. From the technical aspect, they are very good. I would rate them a nine out of ten because it is always possible to improve.
How was the initial setup?
It wasn't easy, but it also wasn't complicated. We completed the deployment in two or three months.
What other advice do I have?
It is important to establish beforehand what you are going to use because you need to pay for the license based on your subscription. It is a very good product. We have a good experience in using this product.
I would rate Cohesity DataProtect a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Architect at a tech services company with 201-500 employees
Enterprise search and instant restore are pretty valuable
Pros and Cons
- "The enterprise search and instant restore are pretty valuable. Also, the Helios stuff is pretty good and the SAS engine for ransom malware detection."
- "I think Cohesity could add more platform support. For example, they could improve integration with DB2 or make the integration S3 object storage a little tighter. Some of that stuff could use some work, but overall, it's a relatively comprehensive platform."
What is our primary use case?
I'm using Cohesity DataProtect to do product demo's for my customers.
What is most valuable?
The enterprise search and instant restore are pretty valuable. Also, the Helios stuff is pretty good and the SAS engine for ransom malware detection.
What needs improvement?
I think Rubrik and Cohesity are pretty similar in terms of the user interface and user experience, but I think Cohesity could add more platform support. For example, they could improve integration with DB2 or make the integration S3 object storage a little tighter. Some of that stuff could use some work, but overall, it's a relatively comprehensive platform.
What do I think about the stability of the solution?
We've never had a problem with stability.
What do I think about the scalability of the solution?
It's easy to scale with their clustered architecture and add to the cluster. The builds join the cluster on their own without really having to do much. Most of our clients are mid-sized enterprises.
How are customer service and support?
I rate Cohesity support eight out of 10. I haven't had any issues. I guess it depends on who you talk to and what their experience was, but I think they do a pretty good job with Helios, where their support team can access the environment. I would say it's a little more modern approach than IBM, which has a 20-year-old support model, i.e., you capture and upload the logs. With Cohesity, you get a little more real-time visibility from support.
Then again, most of my support inquiries are in the pre-sales context, so our customers are the ones using it, but I haven't heard of any significant problems. Still, I think some of these companies are experiencing some growing pains. They're growing fast. Sometimes they get a little ahead of themselves, and maybe the support could be better.
How was the initial setup?
Setting up DataProtect is pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
I'd say the price of DataProtect is reasonable.
Which other solutions did I evaluate?
In some cases, a greenfield approach is a better fit for the customer's needs. The marketplace is robust. They can work as a filer and replace certain file service workloads, like user share type. You're not going to replace a NetApp or an Isilon solution necessarily, but you can do some consolidation. For example, one customer wanted to do their virus scanning right on the cluster, not their hosts. So you can run Tenable or something. One customer liked it because we could run the Christie Bare Metal Restore. They had physical systems and wanted to have BMR.
What other advice do I have?
I would give Cohesity DataProtect nine out of 10. It's a relatively complete solution. If you are thinking about implementing it, I would suggest looking at opportunities to consolidate some file workloads. Many customers are still doing dump and sweeps, and this is a good platform for it. You just dump, and you don't have to do a sweep. Now, the question is: Do you want a lot of NFS mounts in your environment? But it's good. You can buy this data platform that they call "SmartFiles," I think. You can have a 100 terabyte cluster, with half of it devoted to file services and the other half doing backups, then license it accordingly.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Network Administration Supervisor at a insurance company with 51-200 employees
Easy to use, improves efficiency, has good support, and saves us time and money
Pros and Cons
- "The restores are easy to do and have made it so that we can incorporate restores into our troubleshooting processes."
- "We would love to see direct compatibility with HPE Simplivity, which we also leverage."
What is our primary use case?
We have two primary use cases. The first was a replacement for magnetic tape backups via Backup Exec. We were tired of continually handling physical tapes, the increasingly long backup windows, and the cost of all of the tape infrastructure. We are backing up about 20TB of data between VMware and legacy NAS appliances.
Our second use case was a replacement for a legacy IBM/NetApp device and a legacy NETGEAR NAS. Both devices were substantially older with no inline compression or dedupe. We were running out of space at a time when we knew that modern storage features such as compression and deduplication would give us substantial space savings.
How has it helped my organization?
The change has been night and day. Our backups have gotten MUCH faster and MUCH simpler. Our weekend full-backups were taking close to 48 hours to write to LTO8 tape. We are capturing a full backup nightly now in under three hours for all of our VMware and NAS data. We are able to replicate that data to our colocation facility seamlessly.
The storage features have been easy to use right out of the box. We have been able to provision "copies" of our legacy NAS devices into Cohesity for testing purposes in seconds. Speed is substantially faster than our legacy devices, even with Cohesity's lowest tier of storage.
What is most valuable?
The backup features have saved us enormous amounts of time and money already. We have been able to stop buying media, stop licensing BE, stop paying for service on the physical backup server, stop paying for service on tape library, and stop paying for another Windows Server license.
The restores are easy to do and have made it so that we can incorporate restores into our troubleshooting processes. The fact that we can provision copies of storage in a few seconds has been great for testing. Cohesity has a growing pool of third-party apps that can run on your Cohesity environment. Antivirus tools and tools to analyze file usage patterns are things we are looking to utilize in the near future.
What needs improvement?
There were a few things that required quick support calls in order to get to function correctly. We were told that the issues that impacted us were going to be corrected on the next release and would not impact other customers.
We would love to see direct compatibility with HPE Simplivity, which we also leverage.
Cohesity could do a little better job communicating features in new releases and helping customers to understand when features will be released. For example, I found literature indicating that version 6.3.1 would have support for Active Directory backups when installed. That feature appears to have been pushed to version 6.4, but is still available in 6.3.1 if you call support and have them toggle it on.
For how long have I used the solution?
We have had Cohesity installed for about six months.
What do I think about the stability of the solution?
This solution is very stable. Upgrades are easy and do not require downtime. Set and forget.
What do I think about the scalability of the solution?
We haven't had to scale and don't anticipate needing to do so in that we bought enough capacity to last us for some time. However, based on my other experiences with the software, I don't think this would be an issue.
How are customer service and technical support?
We have had a few support tickets, which have been dealt with quickly and appropriately. We did have one ticket where we requested an escalation and this was also handled appropriately. Support did a good job of periodically checking with us to verify that the fix resolved our issue, which it did.
Which solution did I use previously and why did I switch?
We previously used Backup Exec teamed with an IBM Tape Library for magnetic tape backups. Legacy IBM/NetApp and NETGEAR NAS devices were also replaced by Cohesity.
How was the initial setup?
The initial setup was very straightforward. It took a couple of hours for each cluster at each of our sites.
What about the implementation team?
Our Cohesity sales engineer along with an engineer from our VAR assisted in getting the solution in place. Each cluster in each location took a day to deploy.
What was our ROI?
We have not calculated a formal ROI, but we have already saved tons of time. I expect the system to probably pay off within the first two years.
Which other solutions did I evaluate?
We looked at Rubrik and StorageCraft.
Rubrik seemed like a solid product but was substantially more expensive then Cohesity. They also did not do anything outside of backups. StorageCraft offers good value but doesn't have the same expansive features as Cohesity.
What other advice do I have?
We have been very happy with Cohesity and it has solved several major problems for us. At the same time, they are aggressively adding and further refining features.
We are now backing up our O365 email via Cohesity, which is something we didn't even know it could do when we purchased it.
They really are developing a great platform for unstructured data and backups.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Engineer Client & Server at Swisslos Interkantonale Landeslotterie
Easy to administer many services from a single dashboard, with good instant recovery capability
Pros and Cons
- "It makes our administrators' lives much easier to combine backup, archiving, and services like hosting file shares in one central system with only one user interface."
- "I would like to see Microsoft Exchange DAG supported as soon as possible."
What is our primary use case?
The Cohesity Cluster solution is a great second-tier data management cluster for the backup of various sorts of servers like VMware VMs using the VMware API, Baremetal hardware using a Cohesity Agent, but also for hosting file shares and archiving data like emails and DBs.
How has it helped my organization?
In the past, we had a two-node cluster for backups and a second two-node cluster for archiving purposes. We were able to replace these four other systems with a two-node Cohesity cluster solution.
The new web-based UI has made administration much more central and a lot easier than it was with the software-based tool for the old systems.
What is most valuable?
It makes our administrators' lives much easier to combine backup, archiving, and services like hosting file shares in one central system with only one user interface.
One dashboard for all services, no need to have multiple ones to check.
An instant recovery capability that includes indexing of the backed up data helps a lot.
What needs improvement?
I would like to see minor features added to the user interface, such as the software version in the dashboard.
I would like to see Microsoft Exchange DAG supported as soon as possible. I have been told that it's on the roadmap.
For how long have I used the solution?
I have been using this solution for four months.
What do I think about the scalability of the solution?
The cluster is modular and can be expanded without any problems.
Which solution did I use previously and why did I switch?
We have moved from Actifio Data Management and a Dell EMC Centera archiving solution to a Cohesity Cluster.
What's my experience with pricing, setup cost, and licensing?
Cohesity is available on your own hardware or on hardware like HPE.
We purchased support from Cohesity to ensure that should we face an issue, we don't have to deal with different service providers. This makes the solution probably a little bit more expensive, but I'm sure it will safe time and money later on when support is needed.
Which other solutions did I evaluate?
We evaluated Cloudian Hyperstore prior to choosing this solution.
What other advice do I have?
To me, the Cohesity Cluster solution is almost complete. There are only minor things that I would like to see added to the user interface.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director of Information Systems at Community Hospital
Backups are quick and painless to set up
Pros and Cons
- "We are saving valuable datacenter rack space, which is critical as we evaluate co-location options."
- "We are looking forward to the next release, so we can take advantage of the AHV backup for our Nutanix environment."
- "Backups are quick and painless to set up."
- "Physical RDMs on virtual machines could be a bit easier to configure and plan out."
- "The rack mounting instructions did not appear to be correct, but we were able to overcome it."
What is our primary use case?
Replacing our old disk-based backup system with a modern hyperconverged solution. Also, we are saving valuable datacenter rack space, which is critical as we evaluate co-location options.
How has it helped my organization?
Administratively, my staff is relieved at the ease of management and ongoing administration with Cohesity. Backups are quick and painless to set up.
What is most valuable?
- Integration with VMware
- We are looking forward to the next release, so we can take advantage of the AHV backup for our Nutanix environment.
What needs improvement?
- I thought physical RDM's were supported, but apparently that is not the case.
- The rack mounting instructions did not appear to be correct, but we were able to overcome it.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
No issues.
How are customer service and technical support?
I have not had to call them yet, but we have heard great things.
Which solution did I use previously and why did I switch?
We used a previous solution. We switched because the ongoing maintenance costs were growing astronomically, and it was not really built for the virtual datacenter environment.
How was the initial setup?
Super easy!
What about the implementation team?
Vendor team and in-house team together. Our Sales Engineer was awesome.
What was our ROI?
Unsure at this time.
What's my experience with pricing, setup cost, and licensing?
Ensure that you understand the per TB licensing model. Also, Exchange backups are not native to Cohesity and require Kroll.
Which other solutions did I evaluate?
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Responsable de Servicios TI (Comunicaciones, Monitorización, Virtualización y Almacenamiento) at a construction company with 501-1,000 employees
It offers the chance to have data on-premises and on the cloud
Pros and Cons
- "I like that Cohesity offers the chance to have data on-premises and on the cloud. All the data is automatically sent to the cloud."
- "I like that Cohesity offers the chance to have data on-premises and on the cloud. All the data is automatically sent to the cloud."
What is our primary use case?
We are using Cohesity DataProtect for all our platforms, including the VMware platform and the site server.
What is most valuable?
I like that Cohesity offers the chance to have data on-premises and on the cloud. All the data is automatically sent to the cloud.
What needs improvement?
DataProtect's recovery time is too high. It takes a long time to recover things from the cloud. I'd also like them to increase the capacity of the file server.
What do I think about the stability of the solution?
DataProtect is very stable. We haven't seen any great problems with the platform.
What do I think about the scalability of the solution?
DataProtect is totally scalable.
How are customer service and support?
We've contacted Cohesity support at times. It's good.
Which solution did I use previously and why did I switch?
We were using Symantec. It was so expensive to add new hardware. We have more capacity on Cohesity than with the Symantec appliance.
How was the initial setup?
Setting up DataProtect was very easy. With two people, we could deploy it in a couple of weeks.
What about the implementation team?
We had help from a consultant to deploy DataProtect.
Which other solutions did I evaluate?
We evaluated Rubrik. Cohesity is less expensive, and I think it gives us more capacity.
What other advice do I have?
I rate Cohesity DataProtect 10 out of 10. I would advise new users to be careful with traffic from the cloud. If you don't manage your traffic, it might spike one month, and you end up paying a lot.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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