Cohesity DataProtect Reviews

I'm using Cohesity DataProtect to do product demo's for my customers.

The enterprise search and instant restore are pretty valuable. Also, the Helios stuff is pretty good and the SAS engine for ransom malware detection.

I think Rubrik and Cohesity are pretty similar in terms of the user interface and user experience, but I think Cohesity could add more platform support. For example, they could improve integration with DB2 or make the integration S3 object storage a little tighter. Some of that stuff could use some work, but overall, it's a relatively comprehensive platform.

We've never had a problem with stability.

It's easy to scale with their clustered architecture and add to the cluster. The builds join the cluster on their own without really having to do much. Most of our clients are mid-sized enterprises.

I rate Cohesity support eight out of 10. I haven't had any issues. I guess it depends on who you talk to and what their experience was, but I think they do a pretty good job with Helios, where their support team can access the environment. I would say it's a little more modern approach than IBM, which has a 20-year-old support model, i.e., you capture and upload the logs. With Cohesity, you get a little more real-time visibility from support.

Then again, most of my support inquiries are in the pre-sales context, so our customers are the ones using it, but I haven't heard of any significant problems. Still, I think some of these companies are experiencing some growing pains. They're growing fast. Sometimes they get a little ahead of themselves, and maybe the support could be better.

Setting up DataProtect is pretty straightforward.

I'd say the price of DataProtect is reasonable.

In some cases, a greenfield approach is a better fit for the customer's needs. The marketplace is robust. They can work as a filer and replace certain file service workloads, like user share type. You're not going to replace a NetApp or an Isilon solution necessarily, but you can do some consolidation. For example, one customer wanted to do their virus scanning right on the cluster, not their hosts. So you can run Tenable or something. One customer liked it because we could run the Christie Bare Metal Restore. They had physical systems and wanted to have BMR.

I would give Cohesity DataProtect nine out of 10. It's a relatively complete solution. If you are thinking about implementing it, I would suggest looking at opportunities to consolidate some file workloads. Many customers are still doing dump and sweeps, and this is a good platform for it. You just dump, and you don't have to do a sweep. Now, the question is: Do you want a lot of NFS mounts in your environment? But it's good. You can buy this data platform that they call "SmartFiles," I think. You can have a 100 terabyte cluster, with half of it devoted to file services and the other half doing backups, then license it accordingly.

Public Cloud

One of the most valuable features is the restore functionality that they offer.

They are really ahead of the curve concerning development and telling it to the market. We are a partner, and we know that sometimes a certain technology about which they have been telling a broad audience is not really production-ready, or it is in a feature release. There is always a difference between general availability and general deployment. Sometimes, we sell the feature, but it is not in the GA. It is in one of the future versions. That's one thing.

The other thing is that they lack visibility. When talking about backup, the first thing that everybody says is Veeam. If you are talking about the appliance part of the backup market, Rubrik is the first one they're mentioning, but a lot of the Rubrik customers don't know Cohesity.

I would like to see the management of multiple nodes inside a tenant. If you want to manage a Cohesity environment, you either go on a per-node base, and you can hop from one node to the other, or you need to implement their SaaS capability but it always needs an internet connection. We would really like to have some kind of local management entity so that we can see all the Cohesity nodes in a customer environment and manage those nodes centrally. That's something that we would really like, and they are really working on it.

I have been working with them for the past two and a half years.

It is stable.

It is very scalable, and the nice thing is that you can use it in combination. You can use it as a backup solution, but you can also use it as a file system solution with NAS capabilities.

They're really good. A technical support guy can be a co-owner of a case. They are very good at connecting with the customer. The tools they provide to solve problems are very useful.

We also use Commvault. We see Commvault more as the Swiss army knife for backup solutions with a lot of features and functions. When we want to make backup more easy and robust, then we're positioning Cohesity. We see that one part of the market really likes the Commvault features and functionality, but there is another part in the Dutch market that says, "I don't want all that complexity. I just want it set and go," and that's when we're positioning Cohesity.

It is really easy.

It has reasonable pricing, and we know they can give discounts. If you look at the primary pricing or the list pricing, it conforms to the market pricing, but you have to have a discount on it. Otherwise, it is way too expensive.

You have to get the network right. The network stuff is really important for Cohesity, but we see that its implementations are way simpler than, for instance, Commvault implementations. For all the features, follow the documentation. There is a really good setup guide with some fill-in forms that you can use to get all the details you need, and if possible, consult a partner just to know all the functionality that Cohesity is offering. We sometimes see that people buy a Cohesity appliance, and they're just setting it up rudimentary for backup. When we come in and talk to the customer, we say, "Hey, this is also a feature. You can also use this. Have you looked at this part?" So, it is feature-rich, and you need to consult a partner to get to know the product better.

I would rate it a nine out of 10. It is a real robust product.

We primarily use the solution for data protection and data platform. We are backing up VMs, physical servers, and other applications. 

We are even using the Exchange cluster backups in our environment. It became easy for us to administrate the data and for handling recovery as well. The best part is the UI. I have never seen this level of enhanced UI. 

The best use case is when we are facing issues while taking the exchange backups. Cohesity made it easy for the exchange backup and restore processes. We are happy with the Support provided by Cohesity for the issues we've come across.

I am very satisfied with the UI of Cohesity. Day to day, they are enhancing it.

We are now easily managing the data from Helios for all the clusters centrally.

Cohesity has made it easy for exchange backup and restore functions. 

We are happy with the support provided by Cohesity.

When we are facing issues while taking the exchange backups, Cohesity makes it easy for the exchange backup and restore processes. 

We are happy with the support provided by Cohesity for the issues we've come across.

Knowledge sharing has become easy by technical sharing and galaxy also evolving drastically.

For Oracle DBs, we have observed a few bugs. This can be done better.

We'd like to see easy Administration and non-disruptive upgrades and node additions.

For a few engineering issues, we've observed delays and they are asking for an upgrade of the cluster. It would be good if they modified it with gflags.

Knowledge sharing has become easy by technical sharing and has been evolving drastically.

I have been using Cohesity for the past 3 years, from 6.3 to 6.5.1.d Hotfix 10.

We are happy with the Support provided by Cohesity for the issues we've come across.

We'd like to see easy Administration and non-disruptive upgrades and node additions.

For a few engineering issues, we've observed delays and they are asking for an upgrade of the cluster. It would be good if they modified it with gflags.

Public Cloud

We are using Cohesity DataProtect to protect our internal data, specifically on the servers. We are also incorporating some capabilities for SQL and Java.

Its flexibility is the most valuable. Being a cloud version, it has more flexibility, and it allows me to incorporate different workloads and consolidate all the data in one place. It has good high availability, and it is also easy to maintain.

We would like it to have more capabilities for different kinds of PaaS or SaaS services in the Azure cloud, such as Azure SQL or Azure Cosmos DB.

We have been using this solution for less than a year. We got it last year, but we implemented it in our company this year.

It is a very stable product.  We don't have any problem with the solution at the moment.

Its scalability is very good. You just need to add another node. Currently, we have ten users who use this solution, and they belong to the IT group. However, we are using it to protect the data for the whole company in some of the cases.

Their support works very well. From the technical aspect, they are very good. I would rate them a nine out of ten because it is always possible to improve.

It wasn't easy, but it also wasn't complicated. We completed the deployment in two or three months.

It is important to establish beforehand what you are going to use because you need to pay for the license based on your subscription. It is a very good product. We have a good experience in using this product.

I would rate Cohesity DataProtect a nine out of ten.

Hybrid Cloud

Replacing our old disk-based backup system with a modern hyperconverged solution. Also, we are saving valuable datacenter rack space, which is critical as we evaluate co-location options.

Administratively, my staff is relieved at the ease of management and ongoing administration with Cohesity. Backups are quick and painless to set up.

• Integration with VMware
• We are looking forward to the next release, so we can take advantage of the AHV backup for our Nutanix environment.

• I thought physical RDM's were supported, but apparently that is not the case. 
• The rack mounting instructions did not appear to be correct, but we were able to overcome it.

Less than one year.

No issues.

No issues.

I have not had to call them yet, but we have heard great things.

We used a previous solution. We switched because the ongoing maintenance costs were growing astronomically, and it was not really built for the virtual datacenter environment.

Super easy!

Vendor team and in-house team together. Our Sales Engineer was awesome.

Unsure at this time.

Ensure that you understand the per TB licensing model. Also, Exchange backups are not native to Cohesity and require Kroll.

We evaluated Rubrik, Commvault, and Veeam.

It is used to backup our VM environment plus the few physical servers we still have. 

It is also used to replicate our backups offsite. We have used it several times to spin up a test environment. Cohesity makes it easy to test backups to ensure that they are valid.

It has allowed us to focus on other aspects in IT. No longer does it take several hours to backup a VM or troubleshoot a backup issue.

The dashboard is very easy to use. 

It is also very easy to determine which VMs are being backed up and which ones aren't. This is helpful to make sure nothing is being missed.

We are waiting on the AIX agent to be released. We are also waiting for SQL Clustering to go from testing to live.

One to three years.

Support has been great. The response time has been very quick. I have even received responses on the weekend.

We used EMC Data Domain and NetWorker. We switched because of cost, but also because of how hard it is to use EMC products. We do not need separate VMs with Cohesity to back up.

Initial setup was very straightforward. It can be complex if you need to change IP addresses. Hopefully, they improve that in a future release.

We implemented with a Cohesity engineer.

Cohesity came in at the best price. Setup was included and done in half a day.

We evaluated Rubrik as well as Veeam. 

Our experience with the Cohesity DataProtect Platform has been overwhelmingly positive as we been able to manage our 500+ VMs and physical servers with only a few backup policies. Backups: VMs are currently being added to jobs automatically through tagging. But, we also manually add VMs to jobs at times as we need to split up the load of VMs to multiple backup jobs. We try to keep a ratio of 15 VMs to 1 job. After getting a Cohesity Agent on a SQL server and syncing it with Cohesity, it is simple to set a backup/retention schedule for Log, Incremental, and Full backups based on policy. We utilize the Cohesity APIs to produce daily reports on jobs that have succeeded, failed, paused, etc. We send an email to our Systems team with this information and log it in a .csv. This allows us to give a timeline to backup auditors as well as let us know when something isn't going right. Restores: We have used Cohesity to restore granular files as well as restore SQL databases. VM's restore to vSphere directly. VM's typically restore quite quickly and work right away as long as they're restored to the original vSphere they came from. Individual files can be searched on multiple VM backups and downloaded locally or placed back on source machine. SQL Databases can be restored to any SQL server instance, not only the original. As long as the SQL versions match. *We have had some luck restoring databases from older SQL versions to newer SQL versions. Support: Cohesity has been very responsive to support requests and resolved issues in a timely manner. They openly assist in filling in knowledge gaps about the application.

Our previous backup solution was unable to be upgraded after several engagements.

I was surprised to see how well the Cohesity appliances performed and how easy the setup was. After a couple of hours, the cluster was up, and we were able to take backup of our VMware infrastructure. After that, I tested a few backups and restores, and everything was running smoothly.

Our previous backup solution was unable to be upgraded after several engagements.

I was surprised to see how well the Cohesity appliances performed and how easy the setup was. After a couple of hours, the cluster was up, and we were able to take backup of our VMware infrastructure. After that, I tested a few backups and restores, and everything was running smoothly.

Reliable backup solution with many options and friendly/logical backup/restore infrastructure.

The product is easy to put in place, all backups are done very quickly, and it's easy to perform restores. What I prefer in the product is its simplicity. No useless settings to define, everything is ready just after the initial setup.

I also had the opportunity to deploy new nodes and upgrade the cluster; everything is well thought and is running very well.

Reliable backup solution with many options and friendly/logical backup/restore infrastructure.

The product is easy to put in place, all backups are done very quickly, and it's easy to perform restores. What I prefer in the product is its simplicity. No useless settings to define, everything is ready just after the initial setup.

I also had the opportunity to deploy new nodes and upgrade the cluster; everything is well thought and is running very well.

Volume Shadow Copies can get very large on SQL servers so be aware of this if OS says a drive has a lot of space but everything else is saying that the drive is out of space. This mostly occurs when the backup job fails, which is very uncommon. We've run into issues where network segmented computers couldn't reach back to Cohesity over 445 and that has caused restores to fail. Split large Database/NAS/Phycial backups into their own backup job so smaller devices can stay on their backup schedules and backup more often. SQL and Physical (Block Level) backups need to have a Cohesity Agent installed (requiring a restart) and they have to be manually added into Cohesity but the process is still pretty simple. Cohesity cluster upgrades have not been as easy as a single button click but a manual process that requires upgrading each node in the cluster individually. The upgrades do go pretty smoothly though.

Less than one year.

• On-site disaster recovery
• Cloud disaster recovery
• Test and dev

Cohesity gives us unparalleled features. 

Instead of four different solutions for protecting VMs, physical servers, SQL, and NAS, we now have one solution with Cohesity that is lightning fast and has amazing features.

SQL backup and recovery is our favorite feature.

We use it for test and dev as well, so we can run test scripts on production data. We also like that we can use production data to run intensive reports that would otherwise bog down the production server.

I can't wait for native bare metal recovery. It would also be great to add SQL Object Level restore, so user objects, tables, etc. can be restored without having to restore the entire DB.

Less than one year.

There were some initial issues with network setup and discovery. Also, registering MSSQL agents came up with a few errors that I had to work with support on.

No issues with scalability. Adding space or performance is as simple as adding a node to the block.

Customer service is amazing. Replies within the hour and resolution usually within four to six hours. Some conversations with engineering have taken up to 24 hours.

• VMware Data Protection
• CrashPlan
• Windows Backup
• Local MSSQL backups

Initial setup was more complex than Rubrik. Their documentation could be refined. 

Implemented in-house, worked directly with Cohesity.

The ROI is huge. Not really measurable at this point, but the price of the unit was a fraction of what a couple hours of downtime could result in.

Licensing is per node and per protected terabyte. You will also pay 10-15% annually for support.

We did extensive testing with four different competitive vendors.

• Infrascale
• Unitrends
• Rubrik

If SQL is in heavy use at your location, I would highly recommend narrowing your PoC testing to Cohesity and Rubrik. They will be competitive on pricing with each other, so really put them through the paces.