Collibra Governance is used to maintain and govern our company's data and evaluate the data quality.
Technical consultant at a energy/utilities company with 10,001+ employees
Offers data scanning in Schema and product customizations with outstanding stability
Pros and Cons
- "Collibra Governance allows users to scan the data in the Schema and check its quality"
- "The solution's search functionality can be improved"
What is our primary use case?
What is most valuable?
Collibra Governance allows users to scan the data in the Schema and check its quality. Our organization's business customers add their company data to Collibra Governance and use data visibility to evaluate how the data can be increased or utilized for some business decisions.
For example, if you have ten columns in one table and assume one column has a couple of null values, Collibra Governance will identify and show you the number of null values present. The identified columns can be further manually checked and altered to enhance the total data quality.
What needs improvement?
The solution's search functionality can be improved. For instance, if I search with one piece of data, the tool provides a granular level of data and sometimes billions of data results, among which it's extremely difficult to find a relation. Instead of the aforementioned type of results, the solution can provide a hierarchy based on levels that reveal data upon click.
For how long have I used the solution?
I have been using Collibra Governance for three months.
Buyer's Guide
Collibra Governance
November 2024
Learn what your peers think about Collibra Governance. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten. The product is highly stable.
What do I think about the scalability of the solution?
I would rate the scalability an eight out of ten. It's a satisfying data quality evaluation tool.
How are customer service and support?
I would rate the tech support an eight out of ten. The response time from the support team can be further improved. But an immediate response cannot be expected for Collibra Governance because it's not a critical product with urgent use cases.
Whenever, our company has faced issues or bugs while implementing an update of Collibra Governance, an extensive wait time has been encountered. The response time from the support team can be improved based on the issues faced or in an ad hoc format.
How would you rate customer service and support?
Positive
How was the initial setup?
For the initial setup of Collibra Governance, the vendor's product team assists our company. At our company, we deploy Collibra Governance on the cloud.
What's my experience with pricing, setup cost, and licensing?
Collibra Governance is extremely expensive. The solution is provided as a whole package, and users cannot avail of only a particular set of features; the whole package must be purchased even if it's not required.
Collibra Governance will face competition once a data governance tool hits the market that provides basic features at the ideal cost. The pricing model of Collibra Governance should be more flexible for clients.
What other advice do I have?
At our company, we have used the data catalog feature. Collibra Governance is the top data governance tool in the market. AI capabilities are already being introduced in Collibra Governance. The data lineage feature is also used in our company for data harvesting.
Based on the business requirements, we customize the solution if needed. I would rate the solution an eight out of ten. I would recommend Collibra Governance to others.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jun 13, 2024
Flag as inappropriateCompany Owner, Data Consultant at Telenet BVBA
User-friendly solution that provides centralized and collaborative framework
Pros and Cons
- "It enables a linear view of the data assets across different levels, providing a comprehensive understanding."
- "There are certain limitations and difficulties regarding the migration of complex data quality rules, as the tool may struggle with lengthy calculations and longer loading times."
What is our primary use case?
There are different use cases, including integration with other applications, setting up operating models for specific business domains, such as finance or manufacturing, defining domain structures, and implementing data quality rules and scorecards. The specific use cases can vary from client to client, but they generally involve leveraging Collibra's capabilities to establish a strong governance framework and improve data management across the organization.
What is most valuable?
I appreciate its user-friendly interface. It facilitates explaining and handing over the data between the teams. It enables a linear view of the data assets across different levels, providing a comprehensive understanding. While other tools may offer similar features, Collibra Governance stands out for its integration capabilities, particularly with platforms like Google Cloud. It is also well-regarded for its modern and cloud-based approach, which aligns with the needs of clients that utilize multiple cloud solutions.
What needs improvement?
There are certain limitations and difficulties regarding the migration of complex data quality rules, as the tool may struggle with lengthy calculations and longer loading times. Our clients reported that they have experienced runtime errors in those scenarios, Also, setting up the tool and seeing real results can take a significant amount of time and manual effort. Many clients struggle to find experienced consultants due to the tool's extensive features, and this shortage impacts the deployment process and overall value realization. The pricing structure is significantly expensive and not affordable for all the clients. I would suggest that Collibra consider offering a lighter version of the tool for small companies. Currently, the main focus of their strategy lies in targeting medium and large enterprises.
For how long have I used the solution?
I have been using this solution for a year now.
What do I think about the stability of the solution?
It provides good stability. We didn't have many complaints about it. There have been some challenges with complex rules, particularly about data quality.
What do I think about the scalability of the solution?
It offers good scalability that is suitable for medium to large companies.
How are customer service and support?
They provide excellent support, and there is positive feedback in the market regarding their support services. The collaboration between Collibra Governance and their clients fosters mutual learning and improvement.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used other solutions, like Azure and Informatica, but Collibra Governance offers the best experience regarding the user-friendly nature of the interface. While the other tools have their strengths, Collibra stands out for its compatibility features. It is a competitive solution that offers a variety of comprehensive capabilities.
What about the implementation team?
Configuring is relatively easy with the right training and materials, which is essential for users to understand and utilize the tool effectively. The complexity of the configuration itself depends on the scope of the project, with smaller use cases typically taking one to two months. For larger projects, a team of three to four people, including a developer, engineer, and governance specialist, may be required for deployment. The maintenance is straightforward. Overall, it is a user-friendly tool for administrators.
What's my experience with pricing, setup cost, and licensing?
Generally, it is a rather expensive solution compared to some other tools in the market, but I found it to be fair-priced for its capabilities. The cost barrier often causes potential clients, especially small companies, to opt for other choices. I saw many clients coming back to Collibra after realizing that other tools have significant limitations. The cost factor also varies depending on the size of the company, as larger organizations have a bigger capital to invest in multiple tools.
What other advice do I have?
I recommend considering it, as it provides valuable features. It may be advisable to evaluate and assess the requirements and preferences of the client before making a final decision. I would rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company has a business relationship with this vendor other than being a customer: MSP
Buyer's Guide
Collibra Governance
November 2024
Learn what your peers think about Collibra Governance. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Data Quality & Data Governance Developer at Accenture
Data management platform that has a powerful lineage feature and the ability to integrate with other solutions
Pros and Cons
- "Collibra's lineage is a very powerful feature. We have integrated Collibra with Azure and ADLS storage and we create lineage diagrams using the two tools."
- "We would like to have out-of-the-box automation."
What is our primary use case?
I have been working on Collibra for a data governance assignment. Along with that, we also use Ataccama for data quality purposes. It is a Collibra/Ataccama mixture that we use.
How has it helped my organization?
We would like to have out-of-the-box automation. We have leveraged some of the out-of-the-box workflows. Collibra does have the workflows such as the creation of business assets. We designed tools to tag the sensitivity information in Collibra and embedded scripts into the workflow. We then deployed that workflow so the user can upload a sheet with metadata and the tags will get tagged across those columns.
What is most valuable?
Collibra's lineage is a very powerful feature. We have integrated Collibra with Azure and ADLS storage and we create lineage diagrams using the two tools.
What needs improvement?
This solution does not have an out-of-the-box connector for the cloud platform. If a client does not want their data sent out of their own server, it will be very difficult to ensure this. You can install Collibra Jobserver and DGC on your machine, but you cannot install a newer solution. This is a restriction for us.
For how long have I used the solution?
We have been using this solution for one and a half years.
What do I think about the stability of the solution?
This is a stable solution. If you have data sources for which Collibra can provide an out-of-the-box connector, then it is stable. You can schedule your job to pull metadata or data out of your source system, with Collibra as a connector. However, if you have something out-of-the-box which Collibra does not support as a connector, that is a challenge.
If you have Teradata or Oracle as a system, you can build that lineage into thw Collibra platform but if you want to build something on Azure, there is no direct way to do this because they don't support that.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
Collibra are very supportive. If you need anything, they have a customer support portal where you can raise a ticket and they reply immediately.
How would you rate customer service and support?
Positive
How was the initial setup?
Collibra does have its own university so when we started this assignment, we went through the courses. After that, it was quite easy to complete the setup.
What other advice do I have?
This is a very good tool and they have upgraded many features including an ADF connector and ADLS connector. You can write your own connector and customize it in the workflow.
I would rate this solution a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Collibra Consultant at a pharma/biotech company with 10,001+ employees
Has good workflows and many great features; could be more user-friendly
Pros and Cons
- "The solution has good workflows and is based on AIML."
- "The interface is not very user-friendly and can be difficult to navigate."
What is our primary use case?
Collibra is generally used as a data governance tool, maintaining all metadata repositories. For each and every data that has been cataloged in Collibra, there'll be an owner assigned to it, whether it's a subject matter expert, a data streamer, data owner, etc. All the data is catalogued into Collibra. It has a single source of truth for data. I'm a senior Collibra consultant and we are customers of the company.
How has it helped my organization?
We have data that people want to access and that's where Collibra fits in. They provide the SSO authentication so that anyone in the organization using the login can find what they want.
What is most valuable?
Collibra is evolving their connectivity towards all programs across the IT landscape. The solution has good workflows and they now offer nine dimensions of data quality and provide a lot of features. The solution is based on AIML, Artificial Intelligence Machine Learning so that even if you don't know SQL, you can operate Collibra Data Quality. Collibra Workflows, Collibra Data Quality, are two good aspects that I would highlight from Collibra. Governance provides a user access mechanism, where you have all the data assets cataloged in Collibra. Not everyone can access all the data which is where the governance process comes in. They are constantly coming up with new features, and provide a monthly release.
What needs improvement?
The Collibra interface is not very user-friendly because it has a lot of features that business users find difficult to navigate. Anyone using the device needs some knowledge about how to use the tool and it takes a while to access and get used to the interface. I'd like to see them build a simple interface with only four dropdowns in order to get access to the request. If you're using it for the first time, it's difficult.
There are widgets in the dashboard and if they could make it more like a webpage instead of a Word document, that would be helpful. They have alternatives, but it takes a lot of work and even Collibra developers don't necessarily know how it works. Some changes are needed.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
The stability is good, I've never felt any performance issues.
What do I think about the scalability of the solution?
It is highly scalable, we have around 4,500 users.
How are customer service and support?
When you buy a Collibra license, they offer some training. If we have any issues, we can have a coaching call with them. In addition, they have a support portal. If you raise a ticket with them, they'll respond.
How was the initial setup?
Collibra provides support to anyone deploying the cloud version and implementation generally only takes a couple of hours. They are also responsible for maintenance.
What's my experience with pricing, setup cost, and licensing?
There is a standard license for Collibra Governance and an additional cost for Collibra Lineage and for Collibra Data Quality. Author licenses have a set maximum limit; if you want extra there's an additional cost. That's their marketing strategy.
What other advice do I have?
I recommend going to the Collibra University web portal where you can register and log in. They provide a lot of basic information and the functionalities they provide. For anyone wanting to get into governance you can easily get certified as a Collibra consultant. Collibra has its own product roadmap. They have an ideation platform, where you can suggest ideas and if they get a sufficient number of responses in a particular area, they will add it to their roadmap and work on it. Collibra provides a lot to their customers as well as continually improving the product.
Anyone wanting data analytics uses Collibra. I rate this solution seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technology Analyst at a tech services company with 10,001+ employees
A developer-friendly solution that lets you easily ingest the metadata and is good for documenting DPIAs
Pros and Cons
- "The catalog feature is definitely valuable because it makes ingesting the metadata of any application quite simple. You don't have to do things manually. You can just schedule an import, and it will just refresh the metadata of whatever application you want. That's what I like. I usually work on the technical side, and other than that, I usually create integrations. I integrate Collibra with different environments or applications. I'm a developer, so I cannot vouch for the business, but for me, it is quite developer-friendly with the Java API interface and the REST API interface that they have provided. It is good for creating dashboards based on the needs of each and every role. It can be user-specific or group-specific. We usually create dashboards and give them to our business users, and they are quite happy with that."
- "It should have more integrations with things like CyberArk because its main purpose is GDPR implementation. We have to have more scope for things that implement more privacy. CyberArk makes sure your credentials are vaulted and your things are secure when you're creating your integrations or connecting to an application. I do believe that they are working on this feature."
What is our primary use case?
I am using it essentially for the GDPR implementation over here in Europe. This is my second project on Collibra. Before that, I have worked on the CCPA part for a US-based project.
I have worked on an on-prem solution and a solution on the cloud. I was the one who had created all the components on AWS because our client was not ready to move onto Collibra's cloud solution, but I believe they will be moving to SaaS soon.
We are on version 5.7.5. Version 5.7 is the latest, but because we're not on SaaS, it's quite tedious to upgrade each and every environment. We have four environments or five if you include what the developers work on, so it is a bit tedious to upgrade.
How has it helped my organization?
In Europe, it is quite good for documenting your DPIAs, and you have to do that if you have to be compliant with GDPR. That's one of the main use cases that I see over here.
What is most valuable?
The catalog feature is definitely valuable because it makes ingesting the metadata of any application quite simple. You don't have to do things manually. You can just schedule an import, and it will just refresh the metadata of whatever application you want. That's what I like. I usually work on the technical side, and other than that, I usually create integrations. I integrate Collibra with different environments or applications.
I'm a developer, so I cannot vouch for the business, but for me, it is quite developer-friendly with the Java API interface and the REST API interface that they have provided.
It is good for creating dashboards based on the needs of each and every role. It can be user-specific or group-specific. We usually create dashboards and give them to our business users, and they are quite happy with that.
What needs improvement?
It should have more integrations with things like CyberArk because its main purpose is GDPR implementation. We have to have more scope for things that implement more privacy. CyberArk makes sure your credentials are vaulted and your things are secure when you're creating your integrations or connecting to an application. I do believe that they are working on this feature.
For how long have I used the solution?
I've been working with Collibra for almost two years.
What do I think about the stability of the solution?
It usually is stable. It doesn't really require maintenance, and it doesn't go down. The only maintenance that is required is the upgrade, which is not that frequent. However, after our latest upgrades, when we ran some of the workflows, the form doesn't respond. Even if you open developer options on your browser and if you try clicking next or back, it doesn't work, but if you close it and then you open the form again, it works. I don't know why that's happening with this version, but because we are planning to move to SaaS, I'm not really bothered about it so much for now.
What do I think about the scalability of the solution?
It is pretty new for this client, and we are in the initial phase. All the applications are not even on board yet. We are slowly trying to move towards the ideal scenario where we have things from your catalog to even integrations with Denodo and Feebo. These are the standard things for virtualization and everything.
We definitely know the capabilities of the tools. I have been working on it technically for almost a couple of years now, and we also have business users and consultants who have implemented a proper governance structure for the entire organization including everything from your roles and responsibilities to the line of businesses and how they should be. We have people who are experts at that, so it's slowly evolving. Our users are data stewards, business stewards, subject matter experts, IT owners, data owners, and stakeholders.
How are customer service and technical support?
Most of the time, as soon as I raise a ticket, they revert back, and I get the correct thing. However, sometimes, for things like the workflow issue that I just mentioned, they aren't that good, but usually, they're good.
Which solution did I use previously and why did I switch?
I have worked on SAS DataFlux, Ab Initio Express, and Ab Initio Metadata. All of them are data governance tools. Some of them are data quality engines. Collibra is not one.
Collibra Governance is totally different from Dataflux. DataFlux usually is just for your data quality. That's the data quality engine that will run your data quality rules and store the data in a place, just like Trillium or exPress IT. After that, you have to integrate it with something like Ab Initio or Collibra to govern the data quality results that are coming from it.
I have also used the Collibra Privacy & Risk. It is the GDPR Accelerator. In fact, we cannot call it an accelerator after 5.7.
How was the initial setup?
If you have someone who knows what they're doing, then it is pretty straightforward, but you have to get the business on board as well, and then you have to show them how to use the tool. That's usually a challenge for any new data governance tool that you get into place.
If you're on-prem, then the setup is pretty straightforward, but if you're deploying on the cloud, it becomes a bit tricky because usually what happens in banks is that each line of business has its own AWS account. You use your servers to scan their metadata, but then you have to establish some connectivity between different accounts and all those things. That part is usually a bit complex, but if you're on-prem or if you're on SaaS, then it's going to be pretty straightforward.
I have actually created a Jenkins pipeline that works with the latest installable file that Collibra gives. It just does everything by itself. It is pretty straightforward for me now, but reaching that point took a while and a decent amount of effort. We have a DNS resolver using Route 53, which will then go to a load balancer, and the load balancer essentially is then connected to your receive tool that has the tool hosted on that. We take care of security groups and make sure that no unauthorized access takes place. We have implemented Azure AD authentication. Our client uses Azure AD for all their authorization, so we implemented that using the SAML functionality that's available in Collibra.
What about the implementation team?
If there is any change in the asset models, then we have a team that does that. As of now, if we need someone who will deploy the actual tool or upgrade it, then I'm the one who currently takes care of that.
What was our ROI?
Most of our clients have seen ROI from using Collibra. Some of them are still getting up to speed. Usually, financial institutions have legacy systems where people will just use Excel for their DPIAs. It is somewhat of a drastic change for a lot of them, so it sometimes takes time to see the ROI.
What's my experience with pricing, setup cost, and licensing?
I am not so much aware of price details. Initially, there was an add-on NuSoft license to use the DVC connector that NuSoft gives to create integrations, but Collibra is now phasing out of it slowly. Collibra is cutting ties with them is what we have been led to believe, and we have started developing on Spring Boot, which is open source.
What other advice do I have?
I would recommend this solution to others, and I would ask them to directly go for SaaS instead of going for on-prem because you get a lot more features. I believe the license is the same or similar, but I'm not really aware of the price points.
The biggest lesson that I have learned from using Collibra is that being compliant is important, and we are helping our clients do that. You must have read about H&M and Citibank. They got charged a lot.
I would rate Collibra Governance an eight out of ten. Because I'm not involved with SaaS, I am keeping two points away for that. After using SaaS for a year, I can say more, but for now, it is eight.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Customizable platform with efficient cataloging features
Pros and Cons
- "It helps us build a powerful workflow mechanism where there can be any stewardship, including issue management governing assets using policies, regulations, or business rules."
- "Certain implementations, including lineage maps, could be user-friendly."
What is our primary use case?
We use the product for classification based on the different regulations and compliance requirements.
What is most valuable?
The platform is customizable. In comparison, Informatica Axon has predefined facets. Meanwhile, Collibra lets us create custom assets. It helps us build a powerful workflow mechanism where there can be any stewardship, including issue management governing assets using policies, regulations, or business rules. They are integrated very well. It has a lot of connectors with different source systems and efficient cataloging features.
What needs improvement?
There could be more integration similar to Snowflake, for instance. They do support integration, but complete lineage is not possible. Certain implementations, including lineage maps, could be user-friendly. At the moment, there needs to be more lineage between data sources. It needs improvements in terms of attribute connectivity during data transformation.
For how long have I used the solution?
We have been using Collibra Governance for seven or eight years.
What do I think about the stability of the solution?
It is a stable platform.
What do I think about the scalability of the solution?
Collibra Governance is suitable for enterprise businesses. It is a SaaS product. Thus, the end users don’t have to maintain scalability or maintenance.
How are customer service and support?
The technical support team is responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have worked with Informatica Axon and Data Catalog. In comparison, Collibra has better workflow management features. I recommend it for technical usage as well. However, Axon is more user-friendly for creating lineage diagrams. It has ready-to-use templates for deployment.
How was the initial setup?
The initial setup process is complicated. However, once you get good training and understanding of the system, it is very straightforward. Some of the configurations require support. It takes around a week or two to complete all the configuration for the existing ecosystem.
What's my experience with pricing, setup cost, and licensing?
For Informatica, we have to buy cataloging and governance separately. Meanwhile, Collibra offers one structure for both. We purchase its annual license. There is an extra cost for additional users.
What other advice do I have?
I rate Collibra Governance an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: MSP
Associate Director at a financial services firm with 5,001-10,000 employees
Enhancing data management with user-friendly features but needs better documentation
Pros and Cons
- "The most important feature is the ease of use."
- "The most important feature is the ease of use."
- "There should be more detailed documentation on the selectors and certain information, and a reduction in cost as compared to other tools."
- "There should be more detailed documentation on the selectors and certain information, and a reduction in cost as compared to other tools."
What is our primary use case?
We are a customer of Collibra. Collibra Governance is applied in our data management workflows by creating all the business functions separately, maintaining the data sources of those KPIs and everything separately on those businesses.
How has it helped my organization?
Collibra Governance provides ease of use. The portal is self-explanatory with lots of documentation on its usage, making implementation and understanding simple for our team.
What is most valuable?
The most important feature is the ease of use. The portal is very self-explanatory and robust. The tool also provides integration with a lot of sources.
What needs improvement?
There should be more detailed documentation on the selectors and certain information, and a reduction in cost as compared to other tools. The data marketplace solution could be more flexible in filtering capabilities. Additionally, their responsive time in technical support can be quicker.
For how long have I used the solution?
I have been working with Collibra Governance for almost two years.
What do I think about the stability of the solution?
The solution is stable, and I would rate it as a seven out fo ten.
What do I think about the scalability of the solution?
On a scale of one to ten, the scalability of the solution is around seven or eight out of ten.
How are customer service and support?
Technical support is effective in providing solutions. That said, their response time can be improved. I would rate it around five or six out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We have not used another solution till now but are considering others, especially due to cost.
How was the initial setup?
It is mostly straightforward, especially if you have the infrastructure ready.
What's my experience with pricing, setup cost, and licensing?
I wish the tool could be less expensive compared to other tools.
Which other solutions did I evaluate?
We are looking into Purview due to costs and features differences.
What other advice do I have?
The tool is intuitive, easy to learn, and would be better if the costs were reduced.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Nov 13, 2024
Flag as inappropriateSolution Architect at a financial services firm with 10,001+ employees
Good automation and AI capabilities but has terrible customer service
Pros and Cons
- "The automation process is very strong."
- "Sometimes, if a client needs a specific customization, we cannot do it directly. The client needs to reach out to Collibra and request the customization."
What is our primary use case?
My company, a financial institution, decided to implement data governance for data analytics, et cetera. We designed an entire metadata management system using Collibra. Initially, we designed the metadata management, and then we enabled the receivership at the organization-level and also roles and responsibilities. After that, we created the lineage between the technical and business assets, and we automated the process of insertions and updates.
How has it helped my organization?
The enterprise data analytics and data science team are able to use the solution for analytics, utilizing the filtered finalized metadata from Collibra, which helps them acquire accurate details.
There's also a lot of time-saving and they're able to use appropriate data sets. We have a bunch of data sets, however, we've been able to bring and filter, and finalize the proper data sets for our users. These data sets can be used on the data mining side, where, due to the accurate datasets acquired, appropriate data is available and better results are achieved. They're much more likely now to be able to provide good input to the company based on sound data.
What is most valuable?
The data security lineage is the solution's most valuable aspect for our organization.
The product offers very good artificial intelligence capabilities.
The automation process is very strong.
The whole company can utilize the product. Once we ingest the metadata from the technical side and we enable the security, if any user wants to know anything from business asset information to which component it is been assigned where, et cetera, they can do so. They don't need to be technical or get a technician to pull the data for them.
There is a lineage, which helps us to track down and drill down on details. It helps with data analytics and data science.
Earlier we used to have a third party tool like MuleSoft for connectors. On the architecture side, they are introducing new features that allow us to phase out the third-party connector.
Collibra itself is building and providing some out of the box workflows. These features allow you to automate the process and strictly align the compliance of the company.
What needs improvement?
There are many new aspects of the solution, however, I haven't yet gone through the documentation to see if they really help solve for issues or not.
Many features have recently changed their appearance and I need to re-learn how they work.
Sometimes, if a client needs a specific customization, we cannot do it directly. The client needs to reach out to Collibra and request the customization.
The technical support is very poor.
For how long have I used the solution?
I've been using the solution on a few projects now.
What do I think about the stability of the solution?
We don't have any concerns regarding stability. It doesn't crash or freeze. It doesn't have bugs or glitches. It's reliable and easy to use.
What do I think about the scalability of the solution?
The solution scales well for the most part.
Collibra, as a SaaS model, defines every functionality. What happens is that when you are trying to deploy the solution to the customer, some customers may have a lack of knowledge or, because of compliance issues, they might not like the SaaS approach. That said, if a new customer wants to deploy governance but they do not have any knowledge about governance and they've chosen the Collibra, the solution will 95% meet their expectations. Customers that are well-versed in governance will also be mostly pleased in its capabilities.
The issue is that if you are a client and you want me to customize the product in a particular way, while the solution may not allow my team to make the customization, if the client directly reaches out to Collibra, no doubt they can make it happen for the client directly.
How are customer service and technical support?
Technical support could use some improvements.
One of the concerns I have is the Collibra response time. For example, if you have an issue and you log the call with Collibra for support, the response from Collibra will take a long time.
For every service request of support from Collibra, the response time is slow. For each of requests, as well they say the client needs to take coaching. They recommend the user to go for coaching. They need to change that support process. The answer can't always just be "learn more".
Even with debugging issues, they respond properly. There are just a lot of problems with the way they handle calls from us.
Which solution did I use previously and why did I switch?
I have previously used different solutions. I've used, for example, Infomatica Axon. Out of all the products I've used, however, I really like Collibra.
There is another product called Alation, which is a very sophisticated product in the market of governance. Alation has more advanced features than Collibra. While it may be expensive, it might be worth the cost to get something more sophisticated. It's possible that Collibra might be updating to those more sophisticated features in the future. Cost-wise, compared to the Alation, Collibra is a cheaper product and much more economical. Also, on the web interface side, Collibra is more hands-on and it's easy for any customer to add and update.
How was the initial setup?
The initial setup is very straightforward. The Collibra product itself is pretty easy to implement and they have it designed in a way that can make the process pretty smooth. They've defined all of the processes so that they are easy step-by-step scenarios.
That said, the implementation of governance from a customer perspective is not so easy. That's not the product's fault. When we try to implement governance, a couple of stakeholders might agree, and others might not agree. There are internal differences. It depends on the customer.
With any new project, when you are launching it, you will face these roadblocks from the customer's side from time to time. From Collibra side, the product is very smooth and easy.
The deployment also depends on the customer, and therefore it can take anywhere from months to years to fully implement the process.
Typically, you need a minimum of three people to handle the deployment process. If a company's size is bigger, or their requirements are more intensive, you may need more.
Post-deployment, as well, you will need someone to handle some occasional maintenance on the product. How many individuals you may need will depend on the parameters. Governance is an ongoing process. It's not a set it and forget it scenario. Tweaks need to consistently be made.
What's my experience with pricing, setup cost, and licensing?
As a consultant, I never really get into pricing and licensing. However, comparatively speaking, I'd say that it's not as expensive as other options. It's probably about average within the industry. It's not so expensive that companies can't afford it.
What other advice do I have?
I work on governance modules. I'm not related to Collibra. I'm an external consultant and a governance consultant. We adopt any technology which is related to governance. We prepare ourselves and we'll learn it and we'll get hands-on experience so that we have a good understanding of it for our clients.
My experience with Collibra has been amazing. I've been working on Collibra within a couple of fields and my journey through Collibra was very fabulous all the way across.
I'm using the SaaS version of the solution. It ensures we're always up to date on the latest features, etc.
I'd recommend the solution to others. I'd rate it at a seven out of ten. I'd rate it higher, however, the technical support is really quite bad.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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