Comodo Advanced Endpoint Protection Reviews

We work with highly sensitive documents and data, so we use the solution because of its sandboxing. It's used in our high-security environment, everywhere else, and on people's and company-issued computers.

Initially, we had a server locally, and I don't know if we still do. Since we have home computers, we might have moved the solution to the cloud.

If you're just looking at an antivirus, it only knows what patterns you can see through its analytics. And by the time it figures something out, it could easily miss malware. With Comodo's sandboxing, if you download anything and malware tries to do something, Comodo doesn't know if it's safe based on analysis. It'll just block it. The malware can't do anything to your drive or anything.

The big advantage is that it has a sandbox if something bad comes into it. Comodo's sandbox protects against ransomware, advanced persistent threats, and Trojans.

The menu could be cleaned up. They rebranded it, but it's the same menu. It could also be nicer to do reports and stuff, where some services we've had used to give us more information on the threat. But overall, we're pretty happy with it.

Other than that, there are things you have to have an administrator do because the solution is complicated. However, that prevents users from doing dumb things. If you're using Comodo as a home user, it might be a war, but it's fine for businesses. It would be nice if Comodo had a home user version.

We've had the solution for more than three years.

Comodo's stability has been pretty good. A couple of years ago, we had a lot of issues with the solution jamming up, and we had to manually do fixes and corrections. We had some problems with the updates, but so far this year, I've not had any problems with it.

I rate Comodo's stability a nine out of ten because I am worried about why we had these issues before.

The solution is as scalable as you want it to be. Some of our customers have several thousand users. In our organization, everybody in office administration uses Comodo.

I rate Comodo's scalability a ten out of ten.

We've used Symantec, and some of our machines still have Symantec. We've used some other security vendors as well. We also have active monitoring. We use several other tools for network protection. For endpoint protection, it's mostly Symantec at this point. And Comodo/Xcitium.

We switched to Xcitium because we found that stuff could get through Symantec but not Xcitium. We still like Symantec, but some of its services, like safe web browsing and stuff like that, keep people only going to what has been whitelisted. When people work at home outside the office, this is important. Inside the office, we have firewalls that black and whitelist websites. They can't go to it if it's not a known site or in a certain category. We've got whitelists at the office side, but they don't usually have firewalls at home, so we must rely on Symantec.

I rate the initial setup a ten out of ten, but we have experts who know how to do these sorts of things, so it's not a challenge for us.

Our IT security people set up new computers, put them on servers, and then it goes out the door. We have one role that maintains, watches, and administers it. We also have other people who can administer it. Our head of security takes care of these kinds of tools.

The return on investment for this product is really good. I rate Comodo's ROI a seven or eight out of ten.

I rate Comodo's pricing a four out of ten.

We've often used Comodo on many machines, combining it with Symantec. We have a malware laboratory, and we like Comodo because it holds up pretty well against the competition. We've done tests with real live malware, and Comodo/Xcitium does a pretty good job of catching things even when it doesn't know what it is. When we mutate viruses and run them, we can sneak them by other apps, but if Xcitium sees something suspicious writing to your disk, it just sandboxes it. However, it can be annoying if you're playing games on your computer 'cause Comodo doesn't know what it is. It acts like it's doing something and grabs it.

Comodo cannot handle users doing something they shouldn't be doing, like accessing or transferring files that they shouldn't be transferring. Information leakage is a gap.

We're using people level six and seven on the European foundation level for skill sets, so they know how to administer this stuff. They all have ten-plus years of experience in this particular area of security. It doesn't take them long to run anything.

Xcitium is a good choice for users considering Xcitium for their company since it can stop ransomware effectively. I rate Xcitium a ten out of ten.

Our customers are using the solution. The product can be used for blocking ransomware and updating OSs. The use case depends on the customer's needs.

Containment is the best feature of the solution. The solution provides significant benefits as compared to other solutions.

The quality of the analysis and the product dashboard is a bit low compared to other providers.

I have been using the solution for about a year.

I haven't had a lot of complaints from our customers regarding the solution’s stability. I rate the stability a seven out of ten.

I rate the product’s scalability a five out of ten. Typically, the product is quite effective for smaller companies. It becomes a big challenge to use the product in large enterprises.

The support comes through for any needs we have. The support team is very effective.

I have used other antivirus solutions.

I believe the solution can be deployed easily. I haven't had any complaints from our team. I rate the ease of setup a six or six and a half out of ten.

The product is very reasonably priced. We receive heavy discounts on the product because we are partners.

I believe the engineers in our team would be the best people to talk about the stability of the solution. We usually bill our clients for support. I'm not part of the main engineering team that interacts with support. I would recommend the solution to people looking to mitigate and block ransomware. Overall, I rate the product a six and a half out of ten.

We used it for protecting the endpoints of our enterprise against threats. We were using its latest version. We have recently moved to SentinelOne.

They offer the whole package. Remote monitoring and management (RMM) is included with it, which is pretty nice. They also have Windows patching and third-party patching. 

It was easy to use for protection. The containment engine was pretty nice for securing our environment.

They need to just modernize the infrastructure with something that is next-generation. We have recently moved to SentinelOne. It had been doing good for us for a while, but we needed something modern with new technology.

I have been using this solution for around five years.

It is a stable solution. It was used every day.

It is scalable. We had three or two users who accessed the interface as administrators.

Their technical support was average.

We have recently moved to SentinelOne. We went to something that uses AI to augment detection and prevention. It is a bit of a different approach from one security product to the other. The other one has the approach of denying first and then only allowing what you approve.

It was pretty much straightforward. We have been using it for over five years. In the beginning, it was an onsite console. Then, we moved to the cloud console. Our move was gradual. We were just moving one endpoint after the other to the new platform. It took us weeks.

We did it ourselves.

It was about 35 or 40 bucks per year for the endpoint.

I would advise using the default policy is to start with and then adjusting it according to your environment.

I would rate Comodo Advanced Endpoint Protection an eight out of ten. 

We use Comodo because it has containerization. 

If you open up an application or a web browser, it runs within a container (sandbox). So if there's some malicious code, it' will be contained within the sandbox. Ransomware prevention and zero-day exploits were a driver for adopting Comodo. From our research lab results working with live ransomware, Comodo has been very effective in preventing infection. We've done a lot of tests with numerous types of live malware, and it works really well.

We do a lot of tests and we also work with some really malicious environments and our team would like to see better communication from Comodo on what it is doing. People that are new to the product can have a problem telling if the container is currently active or not (we have a lot of post graduate interns and the majority have all given us feedback on this issue). Uncertainty on the status of the container and quarantine process can unsettle people.

Comodo is pretty quiet and I would like to get more reports from what's happening and then get status reports. For end-users, being quiet is good but for IT security teams we need more information when testing suspect software and attachments. Having an option to allow more information would be good. The logs and reports do not have the level of detail that we would like, so improvements in this area would be good. We have other products and services that help with malware identification - if Comodo picked this up, we could eliminate some other products and save money. Some competing products outperform Comodo in this area. Sometimes we've had some of the newer people looking at it and they're not used to it, and they're not sure whether it's actually running or not, and what it's doing (there are controls that people need to know how to use). From an end user standpoint, quiet operation is good, but for a systems admin or a security person who's trying to examine something, they may want to see more feedback. So that's some of the commentary that we've gotten back internally. The guys that are used to it don't have this issue, but the people that are new to it have given this feedback to us.

The other thing is the quarantine. It would be good to have a better understanding of what it is that you've got in the quarantine, especially on the false negatives. Because sometimes it picks up something that is an okay file, but you're not really given a good explanation about why it was quarantined. 

It's very stable. We have many different systems and different versions. Because we do testing and research, and we haven't had any problems across any of them.

Scaling is no problem.

We very rarely have to use technical support, but when we've had to call them it's not been an issue. It's pretty quick.

The setup was straightforward. None of the products we've had with an antivirus had ever taken more than a day and Comodo was no different.

Our in-house team did the implementation.

We do licensing by country. Here in Sweden, we've got 40 licenses.

We have three companies here in our group and all three companies are using it. We have a professional business services firm that provides law, accounting, financial, and payromm services; a company that does specialized engineering and IT consulting; and we have a global company that handles enterprise ICT architecture, management, and security. All three of these companies are using the product in Sweden. They also use them in North America and Europe.

We also use a Comodo for pushing out updates/patches and to keep asset inventories of our systems and software. We're also using it for network monitoring. I'd say we use it in a more active role with Symantec because Symantec does not provide the same types of services that Comodo does regarding  network asset management.

I think it's a good product and it supplements and works well with Symantec - using both products together provides two layers of protection. You do have to manage the antiviral capability because they can have conflicts with each other (we have not had any lock-up issues as we do with other product combinations but you can get false alerts). Comodo doesn't seem to have a problem running within the Symantec environment or vice versa. We haven't really run into any issues running both of them together. In fact, it's one of the reasons why we liked this combination. We have experimented with other combinations but found the Comodo-Symantec combination most stable.

I would give it a 9 out of 10. I don't think anything's perfect, so it'd be really hard for me to give a ten - especially given the areas of improvement that I mentioned above. I give weight to the cost - Comodo licenses are a good value for what you get. It gives you a really good balanced portfolio to work with for your machines, not just on the malware protection and the firewall protection, but the virtual container, the ability to manage endpoints, the ability to manage patches. In our case, Comodo replaces several products that we used to use.

The solution primarily gives you an analysis on how to be able to manage the threats that are coming in. It protects against malware and also phishing. We also use the product for reporting purposes.

The solution is quite flexible.

It's a very easy-to-use product.

The solution is quite stable so far.

We've found that the product scales well.

The initial setup is very straightforward.

There are a few technical items the solution could improve upon.

The licensing fees are high. The company should work to try to lower them for the customer.

I've used the solution for two years at this point. It's been a while.

The solution has been stable so far. It doesn't crash or freeze. There are no bugs or glitches. The performance has been reliable. It's good.

The solution scales quite well. If a company needs to expand it, it can do so. It's not an issue.

We have about ten or so users on the solution right now.

We do plan to increase usage. Our plan is to onboard more clients that will use the system.

We have no prior experience with technical support. I can't speak to how helpful or responsive they are. I've never dealt with them myself.

We did not previously use a different product before implementing this solution.

The initial setup is not complex at all. It's very straightforward.

I cannot recall the exact amount of time it took to deploy the product into our organization. However, I do recall it being very easy.

We had two engineers and two support staff that managed the installation.

We handled the implementation in-house. We had a team that did it. We didn't need any outside consultants or integrators.

We need to pay a licensing fee, and it is a bit expensive. It would be nice if it was lower.

We pay on a yearly basis.

We did look at other reviews before choosing Comodo. However, I can't speak to the other product reviews we looked at.

We are a customer and an end-user of the solution. We don't have a business relationship with Comodo.

We are using the latest version of the solution within our organization.

I would recommend the solution to other companies. We've been very satisfied with it overall.

I would give it a rating of seven out of ten. If they cleaned up a few technical issues and provided some better pricing, I would likely rate it higher.

We are using this solution to protect our internal network from outside attacks. We are also using the Dragon platform with Comodo.

We saw a couple of attempts in the past, especially in the last two years, and because all of our endpoints were protected with Comodo, we didn't get any harm.

It really protects and does its job. It totally blocked every attack attempt, and no attack attempt was successful.

They need to enhance the performance of the agents. Currently, the performance is going low when the agent starts a full scan. The agent is consuming a lot of resources while scanning. When there are a lot of documents to check, it slows down the endpoint. This is the only thing that worries me about Comodo, but this issue is also there in other products.

It is missing DLP, and I know that they are working on adding some data loss prevention capabilities. They have added some capabilities, but these capabilities are not yet mature. I hope they will enhance these capabilities because it is important to prevent the data from going out from inside. We are protected from the outside, but we also have to be protected from the inside out.

I have been using this solution for two years.

I am happy with their support. We had some configuration issues in past, and their support was quick and helpful. I would rate them a nine out of ten.

It was straightforward. I just registered and enrolled some devices. After that, I was able to start testing it. We had around 150 endpoints. It took one and a half days to fully start using Comodo and build all the endpoints.

I personally deployed most of the endpoints because it supports offline deployment. We also use Active Directory, so we were able to deploy over Active Directory.

I would recommend this solution to others. They should try this solution. Our license is ending soon, and we are in process of renewal. I am happy with this solution. 

It is overall a complex platform because it provides a lot of functionality, so this much complexity is expected. However, its deployment and configurations have been simple for me. Any issues that I had were because I misconfigured the product. I contacted their support, and we had some sessions. I got a lot of help from the support team.

I would rate Comodo Advanced Endpoint Protection a nine out of ten. 

We are a solution provider and this is one of the security products that we implement for our clients. It is used for endpoint protection and device management.

The most valuable feature is the management of end-user machines.

This product gives you more features than some competing products. These include integration with your service desk, CRM, and other applications. Being able to integrate and enable these for your customer is helpful.

Their support is not very good because they are very late to reply.

They have to continue to work on the endpoint device management so that customers can manage their devices properly.

They don't have a reseller portal for vendors or for MSPs. This means that for each customer, you have to enable a separate portal we would like to manage all of our customers from a single portal.

I have been working with Comodo Advanced Endpoint Protection for the past year.

In terms of stability, it is average.

This product is scalable.

The price of this product should be lower.

In summary, this product is valuable but their support is not very good.

I would rate this solution a five out of ten.