SentinelOne Singularity Complete Reviews

Name: SentinelOne Singularity Complete
Brand: SentinelOne
Rating: 4.4 (191 reviews)

Vendor: SentinelOne

4.4 out of 5

191 reviews
98% willing to recommend

3,183 followers

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What is SentinelOne Singularity Complete?

SentinelOne Singularity Complete provides AI-driven threat detection and response with features like ransomware protection and rollback, offering endpoint protection with minimal system impact and deep forensic analysis.

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SentinelOne Singularity Complete is the #2 ranked solution in endpoint security software, #2 ranked solution in top Anti-Malware Tools, #2 ranked solution in XDR Security products, and #3 ranked solution in EDR tools. PeerSpot users give SentinelOne Singularity Complete an average rating of 8.8 out of 10. Based on the analysis of the 191 most recent SentinelOne Singularity Complete reviews, the overall sentiment is positive, with a sentiment score of 7.2. SentinelOne Singularity Complete is most commonly compared to CrowdStrike Falcon: SentinelOne Singularity Complete vs CrowdStrike Falcon. SentinelOne Singularity Complete is popular among the large enterprise segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.

Buyer's Guide

SentinelOne Singularity Complete

November 2024

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Helped 817,354 peers since 2012

Featured reviews

Prince Joseph

Group Chief Information Officer at NeST Information Technologies Pvt Ltd

The most important aspect of the solution is that the load on the machine is not very high. It doesn't take up battery resources. The solution prevents ransomware and other threats. So far, it is working brilliantly. The dashboards and UI are user friendly, as is the ability to configure as needed. It seems to have a lot more capabilities. The XDR capabilities, in particular, look very strong. We're currently looking into that. If we want to do integrations with third parties, we don't have very many challenges around that. The ability to ingest and correlate across our security solutions is very useful. It's impressive. The AI engine it has is excellent. It helps us consolidate our security solutions. While it does not allow us to reduce alerts per se, it does a good job of correlating. The way it's integrated into the SIM, it's working to the expectations we have. The solution helps free up people so that they can work on other tasks. We don't have to grow our team too much now. My security team is actually quite small - about five people. We all get more time to handle other tasks. We've noted that it does help reduce mean time to respond. We can identify events easier and those that are most critical are brought to the forefront. Previously, we were in the dark. Now we have so much more visibility. It's been a huge improvement. It's effectively helped to reduce organizational risk.

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Vidya Shree

CTO at Molecular Connections Private Limited

SentinelOne supports both Linux and macOS. All SentinelOne features were equally supported across Windows, Linux, and Mac, whereas CrowdStrike was more heavy on the Windows side. They did not support all features on Linux. The Singularity console provides a unified view. But we already had similar dashboards available to the ones we had engineered ourselves. So it's not a deal-breaker. For us, it was about supporting multiple operating systems. That was more important. So, these dashboards we have are third-party tools integrated with SentinelOne.

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Asim Naeem

Principal IT Security & Compliance at IBEX Holdings Ltd

SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.

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SentinelOne Singularity Complete mindshare

Product category:

As of December 2024, the mindshare of SentinelOne Singularity Complete in the Endpoint Detection and Response (EDR) category stands at 6.5%, down from 10.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Key learnings from peers

Last updated Nov 28, 2024

Valuable Features

SentinelOne Singularity Complete stands out for its rollback functionality, minimizing disruption from ransomware attacks. Its ActiveEDR features AI-driven real-time threat detection and automatic remediation. The intuitive dashboard provides deep insights, threat hunting, and network visibility without cloud dependency. Users highlight ease of use, automated responses, and comprehensive protection across multiple operating systems, helping teams respond swiftly while reducing false positives. Its agentless capabilities enhance network security and asset management.

"SentinelOne's data integration has made the incident response process more efficient and faster."
"SentinelOne has many capabilities out of the box. The setup process is smooth. It's easy to install on various systems and keep track of them. It did not cause any major instability."
"The visibility feature is crucial for effective detection analysis."

Room for Improvement

SentinelOne Singularity Complete requires improvements in user interface design and policy customization. Reporting features need more granularity and accessibility. Customers express the necessity for better alerting and issue resolution speed. Deployment and update processes should be more streamlined; integration capabilities, particularly with third-party solutions and agents, require enhancement. Pricing is noted as high, leading to cost concerns. Overall, more automation and advanced features such as remote access and threat-hunting are desired.

"The agent itself does not cause any major instability, but it has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing."
"I would suggest improving the RBAC for user access. It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level. Additionally, the exclusions seem overly broad or very specific, making it hard to tune the SentinelOne agent. The solution is noisy out of the box, so you must tune it to weed out the noise and find what's useful. It's a complex process."
"The primary issue is the console's random automatic logouts, requiring users to repeatedly re-enter their username and password."

ROI

SentinelOne Singularity Complete enables companies to experience impressive returns on investment through various advantages. It effectively reduces incident response times, minimizes costs and manpower, and enhances security by preventing threats like ransomware. Companies benefit from centralized management, increased analyst productivity, and integration with other security tools. Although specific ROI numbers vary, many organizations report savings in time, resources, and money while ensuring a strong cybersecurity posture, making it an economically wise choice.

Pricing

SentinelOne Singularity Complete offers competitive pricing compared to other enterprise solutions, though it's generally more expensive than traditional antivirus options like Symantec or McAfee. Pricing ranges from $3-$8 per endpoint monthly, with discounts available for larger license commitments. Users highlight the value integration with EDR provides and note minimal additional costs for standard features. While its cost is higher than some alternatives, many appreciate its features, flexibility, and the comprehensive security it offers.

"Pricing seemed reasonable at first. However, the way SentinelOne handles its licensing did not work for our environments and led to secondary discussions around cost. They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating."
"While SentinelOne Singularity Complete carries a higher price tag than some endpoint security solutions, customers find its robust features and return on investment justify the cost."
"SentinelOne makes licensing easy by reducing the number of modules or packages that they have to offer. A lot of other vendors make licensing very complicated with separate modules or separate costs. By bundling necessary features, SentinelOne ensures that security leaders are not left confused by options. This bundling of necessities has served our needs well."

Popular Use Cases

SentinelOne Singularity Complete is used by organizations primarily for endpoint protection, antivirus, and cybersecurity management. It serves as a robust EDR and XDR platform, defending against malware, ransomware, and zero-day threats. Users value its ability to monitor endpoint activities, enforce security policies, and provide real-time threat detection and response. SentinelOne also supports various operating systems, integrates with other security tools, and facilitates centralized management, making it ideal for diverse IT environments.

Service and Support

SentinelOne Singularity Complete's customer support and technical assistance are praised for being responsive, quick, and knowledgeable. Support teams provide solutions promptly, often resolving issues within hours. While some users appreciate the helpful and efficient communication, others have noted a desire for more detailed explanations and faster response times in certain situations. Most feedback is highly positive, emphasizing satisfaction with both general support and onboarding assistance.

Deployment

The setup for SentinelOne Singularity Complete is generally easy and straightforward, with many users highlighting its simplicity, especially when deploying on modern systems. It supports cloud-based deployment with minimal maintenance needed post-installation. While some experienced challenges with older systems and internal politics, others found the agent deployment and policy configuration smooth and fast, often completed in a short period or seamlessly integrated with existing IT environments.

Scalability

SentinelOne Singularity Complete is reported as a scalable option by various users, with no significant issues observed across diverse environments. Many users highlight its flexibility, supporting thousands of endpoints seamlessly, accommodating both large and medium enterprises effortlessly. Users appreciate its easy agent deployment and license adjustments, making scaling straightforward. Although some have noted challenges when scaling down or specific roles setups, the consensus is that scaling up is efficient, and the interface remains responsive.

Stability

SentinelOne Singularity Complete demonstrates strong stability with minimal downtime. Users frequently report excellent uptime and reliability, with rare instances of agent issues or occasional crashes. Newer versions show improved performance, though some challenges with legacy systems and resource usage exist. Interoperability concerns with third-party tools occur occasionally, but updates and management keep the system stable. Most users find the platform reliable, citing robust protection without significant crashes or freezes.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SentinelOne Singularity Complete Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

19%

Manufacturing Company

Financial Services Firm

Government

Retailer

Educational Organization

Construction Company

Healthcare Company

University

Comms Service Provider

Non Profit

Insurance Company

Real Estate/Law Firm

Media Company

Energy/Utilities Company

Legal Firm

Hospitality Company

Wholesaler/Distributor

Outsourcing Company

Performing Arts

Recreational Facilities/Services Company

Transportation Company

Pharma/Biotech Company

Consumer Goods Company

Aerospace/Defense Firm

Logistics Company

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Learn more about SentinelOne Singularity Complete

SentinelOne Singularity Complete combines machine learning and artificial intelligence to offer robust endpoint protection. It delivers real-time insights and advanced threat detection through seamless integration with third-party tools, allowing for efficient endpoint management. With an emphasis on user-friendliness, it ensures reduced false positives. Room for improvement includes better integration options, enhanced reporting, and more precise analytics to tackle false positives. Users seek improved interoperability with systems and comprehensive support for legacy systems.

What are the key features of SentinelOne Singularity Complete?

Rollback Feature: Enables restoration of affected systems to a healthy state after an attack.
Ransomware Protection: Advanced mechanisms to prevent and mitigate ransomware threats.
Machine Learning and AI: Utilizes cutting-edge technology for precise threat detection and response.
Seamless Integration: Works well with third-party tools for enhanced endpoint protection.
Real-Time Protection: Proactively defends against advanced threats with minimal delays.

What benefits and ROI should users consider?

Reduced False Positives: Accurate threat detection limits operational disruptions.
Efficient Endpoint Protection: Ensures security with low system impact.
User-Friendly Experience: Simplified management and ease of use aid productivity.
Deep Forensic Analysis: Assists in effective threat investigation and response.
Cost-Effective Security: Positions as a worthwhile alternative to traditional antivirus solutions.

Organizations from industries like finance, healthcare, and technology deploy SentinelOne Singularity Complete to safeguard endpoints such as PCs, servers, and virtual machines. Equipped with EDR, it effectively replaces traditional antivirus systems and integrates with cloud technology for real-time security insights.

SentinelOne Singularity Complete was previously known as Sentinel Labs, SentinelOne Singularity.