Try our new research platform with insights from 80,000+ expert users

SentinelOne Singularity Complete vs Trend Vision One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
SentinelOne Singularity Complete enhances efficiency and security, reducing response time, costs, and incidents while increasing productivity and savings.
Sentiment score
6.7
Trend Vision One delivers ROI by reducing costs, improving automation, and enhancing threat detection, despite challenging revenue impact quantification.
Trend Vision One has improved our ROI by 30 percent.
Thankfully, we also had cyber security insurance, and the insurance covered the incidents because, through Trend Micro and the implementation of the solution, along with the data it provided, we were able to demonstrate what had happened.
 

Customer Service

Sentiment score
7.3
SentinelOne's support is praised for efficiency, expertise, and responsiveness, despite occasional slow responses and non-interactive communication.
Sentiment score
7.0
Trend Vision One's service is praised for quick support but criticized for occasional delays and communication issues, varying by tier.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
SentinelOne's policy required the MSP to contact their company and schedule the deactivation at least 24 hours before.
It's not just about high-level support with the chatbot; rather, when an issue occurs, we have the experts on-site and ready to respond swiftly, which is crucial.
The engineers are not readily available.
To improve support, the company should streamline communication and reduce response times.
 

Scalability Issues

Sentiment score
8.1
SentinelOne Singularity Complete enables seamless scalability and integration, supporting global enterprises with effective endpoint protection and management.
Sentiment score
7.9
Trend Vision One is praised for its scalability, seamless integration, cloud flexibility, and ability to handle diverse client requirements.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
We found that it scales easily.
 

Stability Issues

Sentiment score
7.9
SentinelOne Singularity Complete is praised for stability, effective performance, and reliable updates, with occasional third-party software conflicts.
Sentiment score
8.2
Trend Vision One is highly rated for stability, with minimal issues and strong performance across various environments.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
The stability is very high.
 

Room For Improvement

SentinelOne Singularity Complete needs console improvements, better integration, clear documentation, efficient updates, and enhanced automated threat responses.
Trend Vision One needs improved reporting, integration, usability, performance, support, and expanded features for user satisfaction.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
The deployment can be complex, and we'd like an easier process, especially when integrating with on-prem and cloud environments.
For XDR threat investigation, there is not enough documentation about how to search for different keywords.
There is increasingly a blending of the traditional OT world, which requires a specific focus, as OT devices often don't use standard Ethernet protocols and similar technologies.
 

Setup Cost

SentinelOne Singularity Complete balances higher costs with robust endpoint protection, justifying prices of $5-$8 per endpoint monthly.
Trend Vision One offers competitive pricing with flexible subscription options, despite perceived complexity from recent credit system changes.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
I did not notice a significant increase in cost after adding SentinelOne.
Trend Vision One offers a competitive price-to-value ratio.
Trend Vision One is an expensive product.
The pricing is fair and not on the higher side.
 

Valuable Features

SentinelOne Singularity Complete offers robust security, automation, and integration, excelling in threat prevention and minimal disruption across platforms.
Trend Vision One excels in centralized management, threat detection, integration, and AI-enhanced security, offering comprehensive insights and automation.
The setup process is smooth.
The security aspect is the most valuable feature for me.
The most important features of Vision One include visibility, AI integration, attack pattern analysis, predictive analytics, and centralized visibility and management across protection layers.
The most critical feature of Vision One is that it gives us a single console for threat management.
Its ability to identify unmonitored endpoints and perform log inspection, which establishes operational baselines and detects anomalies, proves invaluable for threat identification.
 

Categories and Ranking

SentinelOne Singularity Com...
Ranking in Endpoint Detection and Response (EDR)
3rd
Ranking in Extended Detection and Response (XDR)
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
192
Ranking in other categories
Endpoint Protection Platform (EPP) (2nd), Anti-Malware Tools (2nd)
Trend Vision One
Ranking in Endpoint Detection and Response (EDR)
4th
Ranking in Extended Detection and Response (XDR)
6th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
66
Ranking in other categories
Network Detection and Response (NDR) (3rd), Attack Surface Management (ASM) (2nd), AI-Powered Cybersecurity Platforms (3rd)
 

Mindshare comparison

As of January 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of SentinelOne Singularity Complete is 6.4%, down from 9.8% compared to the previous year. The mindshare of Trend Vision One is 3.2%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.
DavidBowman - PeerSpot reviewer
It improves the detection speed, but it could be more customizable
They need to stop changing Vision One once a week. They're in a hurry to change things so badly and so fast that I can't find where stuff is half the time, which is a challenge sometimes. I've given one piece of feedback to their product guys. One thing that they're trying to make is a SIEM. It's a product where you input all the logs from your tools, and it creates additional insights into how things look. They've been kind of playing the "me too" game on that, even though that's not what I bought the product for. They have a new gateway where I can take my firewall of email logs and send it over there. In theory, it's supposed to do a more comprehensive evaluation of all my stuff to improve that risk index score. I'm not impressed with it, and I've told them as much. I feel if you're good at something, you should keep working on that and not try to be all the things to all the people. I bought a different email solution even though it would have been 10 times easier to just stay with their email solution because they aren't great at it. They are great at other things, but they're playing the "me too" game with some of their products. Their competitors do this, so they should be doing this, too. They need to pick a product and keep being good at that. If they're going to roll new things out, they should do it but do it right. They have a button to isolate an endpoint because it looks bad, but it doesn't usually work. I've had no chance to argue with the product guys to show them examples of how their button doesn't work. You think it does, but it doesn't work in a real environment. That can be a challenge sometimes. I can see in the data showing what is a false positive. But it doesn't save me time helping them figure out how to fix the problem in their engine. It can help me identify it as a false positive, but it doesn't apply that consistently. It will ignore the false positive for that device, but if they start detecting a false positive on Apple devices, I have eight thousand Apple devices and get 8,000 alerts. I can tell that specific false positive, but it doesn't learn from that particularly well. We use the executive dashboards, but I don't find them particularly useful. One is the ability to customize. That has gotten a little better, and it'll be better in the future. Most of what they have on there are data points that are generic and not particularly actionable. That's why it's called an executive dashboard. Executives want to see if we are secure, but it's hard for me to find out why our attack surface risk went down by x percentage. I don't know. It says that on the dashboard, but it doesn't give me specific details about why. I find it confuses my executives, and it's not useful for me because it doesn't give me things to work on. It will give me generic things on the executive dashboard like you have a thousand accounts with an old password. Those are big generic things, but I also can't tell it that our password policy is different from what your automatic detection model means, and I don't have a problem with that, so quit lowering my risk score. The risk score is useless. In theory, it's based on the random intelligence they're getting from their various customers. I'm in K-12 education, so they have a decent amount of K-12 customers, but it's a subset, and the baseline of what's common in K-12 education is not the same. There's not enough data to make that particularly clean or useful. Vision One is not custom, and that's part of my beef. That index score is based on whatever random report they're looking at from their data sources at any given moment in time. It's nice, but I'd rather have one that's based on your particular circumstances. Instead, it's saying that the number one attack threat surface for school districts is email phishing. It's too generic.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
831,158 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
7%
Financial Services Firm
7%
Government
6%
Educational Organization
29%
Computer Software Company
17%
Financial Services Firm
5%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about SentinelOne?
The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform.
What do you like most about Trend Micro XDR?
I appreciate the value of real-time activity monitoring.
What is your experience regarding pricing and costs for Trend Micro XDR?
Trend Vision One is cost-effective because it offers detailed reporting and environment control features.
What needs improvement with Trend Micro XDR?
Trend Micro could improve its support for non-third-party products and product integrations. Technical support in our region needs improvement.
 

Also Known As

Sentinel Labs, SentinelOne Singularity
Trend Micro XDR, Trend Micro XDR for Users, Trend Vision One - XDR for Networks
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Panasonic North America, Decathlon, Fischer Homes, Banijay Benelux, Unigel, DHR Health,
Find out what your peers are saying about SentinelOne Singularity Complete vs. Trend Vision One and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.