We performed a comparison between Cortex XDR by Palo Alto Networks and Trend Micro XDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cortex XDR presents an intuitive interface, advanced identification of risks, expandability, and compatibility with various other solutions. Meanwhile, Cortex XDR could use enhancements in hard disk encryption, security integration, and customer education. Trend Micro XDR is commended for its holistic approach to preventing, real-time visualization, and ability to prioritize network-based detection and response. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships.
Service and Support: Some customers were impressed with Palo Alto's support, while others reported mixed experiences. Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations.
Ease of Deployment: Some users thought Cortex XDR’s deployment was fast and straightforward, while others consider it to be a complex and time-consuming task that requires thorough planning. The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals.
Pricing: Some reviewers said Cortex XDR is expensive, but others said it was reasonable for the robust feature set Cortex offers. Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable.
ROI: Cortex XDR creates value by ensuring system and data security rather than a financial return on investment. Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention.
Comparison Results: Our users prefer Cortex XDR over Trend Micro XDR. Cortex XDR offers a robust and user-friendly platform with advanced features like threat identification and detection and seamless integration with other solutions. Users appreciate the simplicity and efficiency of its installation process. Trend Micro XDR falls short in terms of integration capabilities and receives mixed reviews regarding technical support.
"A crucial aspect for our team is the inclusion of identity and access management tools from the vendor."
"It gives a lot of flexibility in terms of configuration and customization as per the business requirements."
"Defender XDR has a feature called the timeline that lets you track all activities. It helps a lot with investigations."
"We are able to consolidate licences and make use of many Microsoft products using this solution. If we have any Microsoft customers, we encourage them to use this solution for enterprise defence."
"The threat intelligence is excellent."
"For me, the advanced hunting capabilities have been really great. It allowed querying the dataset with their own language, which is KQL or Kusto Query Language. That has allowed me to get much more insight into the events that have occurred. The whole power of 365 Defender is that you can get the whole story. It allows you to query an email-based activity and then correlate it with an endpoint-based activity."
"The most valuable features are spam filtering, attachment filtering, and antivirus protection."
"The visibility into threats is also very impressive because Microsoft helps you predict things and provides analytics to help you really improve your security. And all of this technology works across the domain, so it is pretty helpful in terms of threat analytics."
"We have a complete overview of all our PCs and it's very easy to handle and to use the interface. It has a lot of benefits for us."
"I've found the solution to be highly scalable for enterprises."
"The solution allows control over the user and his machine through Cortex XDR security policies."
"From a single pane of glass, you can easily manage all of your endpoints."
"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."
"It integrates well into the environment."
"Cortex XDR can integrate the firewalls and determine the tendencies of the attacks. It's a new generation antivirus, with protection endpoints and detection response. It is very easy to use and everybody can operate the solution."
"It's a nice product that's stable and scalable."
"The integration is also nice because there are many external tools that we can connect to the platform, such as configuration management tools. Because the platform is integrated, I can manage almost the whole company across our global organization."
"The proactive approach is the best feature."
"The solution is stable."
"Its detection rate is valuable. It is really an easy product to install and manage. It is quite effective at what it does, and if needed, it can also be co-managed, which means 24 hours and seven days a week monitoring through a SOC."
"I like that it is a comprehensive security solution with a lot of features. You can say XDR is an end-to-end security solution with endpoint security. It includes all your servers, networks, and other devices. The endpoint security solution does not cover this. Plus, machine learning and features like that are the main things in XDR solutions."
"I like the workbench. It is a view of all the alerts or problems in your estate. The visibility that it provides to engineers is very useful. It is one thing having lots of alerts. It is another thing to have something to correlate all your alerts into a workbench for you so that you can see what is going on."
"It has good vulnerability protection."
"VisionOne offers a clear window into the security posture of our endpoints."
"There is no common area where we can manage all the policies for the EDR, third-party solutions, devices, servers, Windows, Mac, etc., but it's on the road map, and we ware waiting for that feature."
"Microsoft frequently changes the names of its products, sometimes even renaming entire portals or features."
"This solution could be improved if it included features such as those offered by Malwarebytes."
"The data recovery and backup could be improved."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"Advanced attacks could use an improvement."
"There should be better information for experts on features in the solution. What I see when reading about features in Microsoft 365 Defender is that it is always general information. If Microsoft could go deeper into details for the experts about how to use the tools, usage of it would be more familiar and it would be easier to use."
"The only issue I've had is, when it comes to deployment, the steps I must take around policy setup. That is challenging."
"The price could be a little lower."
"Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want."
"There's an overall lack of features."
"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."
"The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced."
"It would be good to have a better way to search for a file within the UI."
"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"When it comes to core analysis, and security analysis, Cortex needs to provide more information."
"We'd like to see a few more integrations."
"The centralized dashboard has room for improvement."
"Having more variables within the playbook would be useful. It would allow us to have more refined playbooks for the business. It would allow us to take stronger action through a playbook. It will give us confidence to target a particular area of business where our risk tolerance might be higher or lower. We would like to have more granular playbooks."
"The area for improvement is mobile security. We have just finished a proof of concept for Zero Trust Secure Access. We withdrew from this PoC because it does not have that many points for proxy across Europe. Our organization is across Europe... At this time, they are only located in Germany and the UK."
"Reporting could be a little bit better. They are working on it, and it is getting better."
"There isn't a lot I'd do to change it. The web interface could be improved to sort of make it a little easier to manage multiple clients out of one location. It could also be made a bit easier to sort of manage the licensing side of it."
"The information captured by Trend Vision One needs to be more detailed."
"While the continuous addition of features is commendable, the sheer volume of changes makes it difficult to stay abreast of the latest developments."
More Cortex XDR by Palo Alto Networks Pricing and Cost Advice →
Cortex XDR by Palo Alto Networks is ranked 4th in Extended Detection and Response (XDR) with 80 reviews while Trend Vision One is ranked 6th in Extended Detection and Response (XDR) with 43 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Trend Vision One is rated 8.6. The top reviewer of Cortex XDR by Palo Alto Networks writes "Perfect correlation and XDR capabilities for network traffic plus endpoint security". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and Fortinet FortiClient, whereas Trend Vision One is most compared with CrowdStrike Falcon, Trend Vision One Endpoint Security, SentinelOne Singularity Complete, Microsoft Defender for Endpoint and Fortinet FortiEDR. See our Cortex XDR by Palo Alto Networks vs. Trend Vision One report.
See our list of best Extended Detection and Response (XDR) vendors and best Endpoint Detection and Response (EDR) vendors.
We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
