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Microsoft Defender XDR vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Microsoft Defender XDR offers cost savings, enhanced security, and efficiency by consolidating measures, reducing cyberattack losses, and streamlining processes.
Sentiment score
7.6
SentinelOne Singularity Complete enhances efficiency and security, reducing response time, costs, and incidents while increasing productivity and savings.
Ever since we turned on the M5 feature set back in June, we have seen a reduced number of potentially malicious clicks and faster alerting when incidents occur.
 

Customer Service

Sentiment score
6.3
Microsoft Defender XDR support varies; larger organizations benefit more, with issues in responsiveness and knowledge sharing for smaller companies.
Sentiment score
7.3
SentinelOne's support is praised for efficiency, expertise, and responsiveness, despite occasional slow responses and non-interactive communication.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
It's critical to escalate SEV B issues immediately to a domestic engineer.
The technical support from Microsoft Defender XDR has been disappointingly slow.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
SentinelOne's policy required the MSP to contact their company and schedule the deactivation at least 24 hours before.
 

Scalability Issues

Sentiment score
7.8
Microsoft Defender XDR offers scalable solutions for diverse organizations, with strengths in cloud setups and dashboard management despite some challenges.
Sentiment score
8.1
SentinelOne Singularity Complete enables seamless scalability and integration, supporting global enterprises with effective endpoint protection and management.
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
It is suitable for enterprise-level deployment but has room for improvement.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
 

Stability Issues

Sentiment score
7.8
Microsoft Defender XDR is praised for stability and reliability, with minor issues quickly resolved and high user satisfaction.
Sentiment score
7.9
SentinelOne Singularity Complete is praised for stability, effective performance, and reliable updates, with occasional third-party software conflicts.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
The services within our ecosystem have been reliable, meeting their SLAs.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
 

Room For Improvement

Microsoft Defender XDR needs faster scanning, better integration, simpler licensing, and improved automation for user-friendly threat management.
SentinelOne Singularity Complete needs console improvements, better integration, clear documentation, efficient updates, and enhanced automated threat responses.
The licensing process needs improvement and clarification.
Improvements are needed in automated response capabilities.
Some inconsistencies exist between blades, which could be improved for a more seamless user and UI experience.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
 

Setup Cost

Microsoft Defender XDR is cost-effective with an E5 bundle but costly separately, influenced by complex licensing and geographic factors.
SentinelOne Singularity Complete balances higher costs with robust endpoint protection, justifying prices of $5-$8 per endpoint monthly.
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
There are no issues with pricing, but sometimes, the clarity in licensing is a concern.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
I did not notice a significant increase in cost after adding SentinelOne.
 

Valuable Features

Microsoft Defender XDR offers seamless integration, advanced threat hunting, and AI protection, streamlining operations and reducing costs.
SentinelOne Singularity Complete offers robust security, automation, and integration, excelling in threat prevention and minimal disruption across platforms.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
It's because endpoint management is my primary focus, and this feature integrates well with my other skills.
The Email Explorer feature has proven invaluable, offering a broader perspective than automated alerts and incidents alone.
The setup process is smooth.
The security aspect is the most valuable feature for me.
 

Categories and Ranking

Microsoft Defender XDR
Ranking in Endpoint Detection and Response (EDR)
5th
Ranking in Extended Detection and Response (XDR)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
96
Ranking in other categories
Microsoft Security Suite (2nd)
SentinelOne Singularity Com...
Ranking in Endpoint Detection and Response (EDR)
3rd
Ranking in Extended Detection and Response (XDR)
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
192
Ranking in other categories
Endpoint Protection Platform (EPP) (2nd), Anti-Malware Tools (2nd)
 

Featured Reviews

Gabor Nyerd - PeerSpot reviewer
Includes four services and four products, which can help organizations a lot
We found that sometimes integrations work, but testing them can take some time. Sometimes, configurations take much longer than expected. We have a configuration in place that needs to be synchronized with another server. However, the servers are four hours apart, so this can cause delays. In general, I believe that the time it takes to configure and test a service should be shorter. Sometimes, it can take a couple of hours to test a single configuration setting. Other times, it is only ten or fifteen minutes, which is normal. However, sometimes, even immediate actions can be triggered by configuration changes, and some settings can take up to eight hours to complete. I believe that this time can be improved. Microsoft is making a lot of improvements to its services in a short period of time. This is a good thing, as it means that the services are constantly being updated and improved. However, it can be challenging for customers to keep up with the changes. For example, a customer may read about an update, understand it, and share it with their colleagues and boss. However, it may take days or weeks to test the update and get the necessary approvals. This can be especially challenging for large customers with many users or machines. In some cases, Microsoft may change a service before the customer has had a chance to implement the previous update. This can be frustrating for customers, as it means that they have to constantly learn new things and adjust their workflows. On the one hand, it is important for Microsoft to keep updating and improving its services. This helps to ensure that the services are meeting the customers' needs and that they are staying ahead of the competition. Microsoft should also be mindful of the challenges that these changes can create for customers. One way to address this challenge is to provide customers with more time to implement changes. Microsoft could also provide more information about upcoming changes so that customers can plan ahead. Ultimately, Microsoft needs to strike a balance between keeping its services up-to-date and providing customers with a smooth transition to new features.
Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
10%
Manufacturing Company
8%
Government
8%
Computer Software Company
19%
Manufacturing Company
7%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.
What is your experience regarding pricing and costs for Microsoft 365 Defender?
Licensing is somewhat confusing, particularly when presenting our pitch decks to stakeholders and leveraging key features in premium SKUs, but we managed with some assistance from Microsoft.
What needs improvement with Microsoft 365 Defender?
It would be beneficial to reduce the number of clicks required to navigate between blades, as the current navigation and breadcrumb system can be a bit confusing. Some inconsistencies exist between...
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about SentinelOne?
The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform.
 

Also Known As

Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Microsoft Defender XDR vs. SentinelOne Singularity Complete and other solutions. Updated: November 2024.
831,020 professionals have used our research since 2012.