We performed a comparison between SentinelOne Singularity Complete and Microsoft 365 Defender based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Microsoft 365 Defender offers effortless integration with other Microsoft solutions. Users praised its flexibility and comprehensive protection against multiple threat types. Microsoft 365 Defender could upgrade its machine learning and AI capabilities. Some users suggested adopting zero-trust features.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Some of our reviewers were satisfied with Microsoft's support, but others complained about slow responses and lackluster problem-solving capabilities.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. Setting up Microsoft 365 Defender is potentially complex and may involve integrating with existing policies. Some users reported longer deployment times.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. Some users say that Microsoft 365 Defender is good value, but other users perceive it as more expensive than similar competing products.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransom attacks. Other users noted its valuable dashboard data and low CapEx requirements. Microsoft 365 Defender offers savings, attack prevention, consolidation of security measures, and proactive threat detection.
Comparison Results: SentinelOne Singularity Complete is preferred over Microsoft 365 Defender. Users like its automatic threat mitigation and superb event data analysis. SentinelOne is highly regarded for its simple setup, reliability, and effectiveness in identifying and resolving threats. Our reviewers raised issues with Microsoft 365 Defender's pricing and support quality.
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The stability is very good."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"This is stable and scalable."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Microsoft Defender XDR is scalable."
"The common and advanced security policies for threat hunting and blocking attacks are valuable."
"A crucial aspect for our team is the inclusion of identity and access management tools from the vendor."
"The product integrates security into one tool instead of having third-party security tools."
"The most valuable feature depends on the scenario. For compliance, I like Microsoft Purview Information Protection and Data Loss Prevention. Sentinel is the most helpful feature for security. 365 Defender helps us prioritize threats across an enterprise. It's a crucial feature for the managed services team."
"Microsoft 365 Defender is a good solution and easy to use."
"The most valuable feature of all is the full integration with the rest of the software in the operating system and Office 365, as well as Microsoft SCCM. It is quite easy for us to work with the whole instance of Microsoft products. This integration improves the benefits of the whole suite of products."
"The visibility into threats is also very impressive because Microsoft helps you predict things and provides analytics to help you really improve your security. And all of this technology works across the domain, so it is pretty helpful in terms of threat analytics."
"The most valuable feature is the machine learning capability, as opposed to the traditional rule-based antivirus."
"The most valuable features include the agent installation and update processes."
"SentinelOne has helped us to improve our security by fine-tuning our current use cases and creating new ones."
"It has saved us from a couple of ransomware attacks already."
"SentinelOne has improved the overall security posture of the firm without creating a lot of hassle for our end users. Everything is a bit more secure. We think Singularity Complete has helped us reduce our organizational risks."
"I really love how simple and effective the product is. I really love the visibility it gives me into the endpoint. I really love that they open their product to the customer to enhance it with custom-made software, giving you the APIs to program it. Those are all things competitors don't have."
"The solution's in-place upgrades have been very helpful."
"The best feature of SentinelOne Singularity Complete is that you don't need to configure a lot with it because it provides an unmatched layer of protection out of the box."
"Cannot be used on mobile devices with a secure connection."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The support needs improvement."
"We find the solution to be a bit expensive."
"We'd like to see more one-to-one product presentations for the distribution channels."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"I haven't seen the use of AI in the solution."
"Microsoft frequently changes the names of its products, sometimes even renaming entire portals or features."
"The price could be better. It'll also help if they can continuously update and upgrade the solution. Every day there's a new virus uploaded into the network, and we have to keep updating it to identify all these things."
"At times, when we have an incident email and we click on the link for that incident, it opens a pop-up, but there is nothing. It has happened a couple of times."
"The dashboard should be easier to use. There is also improvement needed in the reporting when it comes to exporting or scheduling reports."
"The capability to not only thwart attacks but also to adapt to evolving threats is crucial."
"What could be improved in Microsoft 365 Defender is its licensing, e.g. it should be more consolidated and would be good if it has some optimizations. Improving the alerts and notifications, in terms of adding more details, would also be good for this solution."
"Advanced attacks could use an improvement."
"The only issue I've had is, when it comes to deployment, the steps I must take around policy setup. That is challenging."
"One disadvantage of SentinelOne Singularity Complete is that the agent doesn't auto-update, and my company found it more complicated than usual to get the agent updated and keep it updated."
"The solution can improve by adding more granular firewall capabilities."
"It seems like they are doing a lot with their automatic updates. They can maybe slow down the actual release cycle to make it easier to deploy the most recent and then do it using the live update. They can continue to work on that because trying to get agent changes through change management platforms and get approvals and testing can be quite difficult."
"Having an additional logic layer could improve the solution, mainly because I run multiple systems with different layers. For example, if I'm running a very important server with this agent, and that server gets infected, I may not necessarily be sure that I want to shut it down right away. Maybe I want to isolate some of the connectivity but not do the entire security remediation automatedly or curtail network access type of activity."
"SentinelOne's performance and the accuracy of its incident filtering could be improved."
"The only problem I have is they don't manually review the threat files. That's the only thing I'm concerned about."
"Generally, the stability is good, but I would like to see better stability from the solution. The stability issue is partially a con of a behavioral-based product, but being behavioral-based, it also has a lot of pros."
"It is complicated to do certain tasks."
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Microsoft Defender XDR is ranked 7th in Endpoint Detection and Response (EDR) with 78 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews. Microsoft Defender XDR is rated 8.4, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Microsoft Defender XDR writes "Includes four services and four products, which can help organizations a lot". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Microsoft Defender XDR is most compared with CrowdStrike Falcon, Microsoft Defender for Cloud, Microsoft Purview Compliance Manager, Wazuh and Microsoft Entra ID, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh. See our Microsoft Defender XDR vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Detection and Response (EDR) vendors and best Extended Detection and Response (XDR) vendors.
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