SentinelOne Singularity Complete and Microsoft Defender XDR are leading endpoint security solutions. User reviews indicate that Microsoft Defender XDR offers more robust features, while SentinelOne Singularity Complete has higher satisfaction in pricing and support.
Features: SentinelOne Singularity Complete provides real-time forensics, autonomous response capabilities, and excellent customer support. Microsoft Defender XDR integrates with other Microsoft services, offers advanced threat intelligence capabilities, and includes an extensive feature set.
Room for Improvement: SentinelOne Singularity Complete users mention the need for better reporting tools, more straightforward policy management, and usability improvements. Microsoft Defender XDR users suggest enhancements in alert accuracy, reduction of false positives, and refining alerting mechanisms.
Ease of Deployment and Customer Service: SentinelOne Singularity Complete is reported to have a smooth deployment process and excellent customer support. Microsoft Defender XDR has mixed feedback on deployment complexity but benefits from robust customer support.
Pricing and ROI: SentinelOne Singularity Complete is more cost-effective with a faster realization of ROI. Microsoft Defender XDR is pricier but considered worth the investment due to its extensive features.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
It's critical to escalate SEV B issues immediately to a domestic engineer.
The technical support from Microsoft Defender XDR has been disappointingly slow.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
Improvements are needed in automated response capabilities.
The licensing process needs improvement and clarification.
Microsoft could improve on threat hunting and build more on threat detection and handling.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
It is suitable for enterprise-level deployment but has room for improvement.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Licensing is somewhat confusing, particularly when presenting our pitch decks to stakeholders and leveraging key features in premium SKUs, but we managed with some assistance from Microsoft.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
The services within our ecosystem have been reliable, meeting their SLAs.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
From an attack chain perspective, Defender XDR handles phishing and spam emails easily, while Defender for Endpoint manages endpoints effectively.
It's because endpoint management is my primary focus, and this feature integrates well with my other skills.
Their support team walked us through configuring the agent to handle other third-party tools properly.
Microsoft Defender XDR is a comprehensive security solution designed to protect against threats in the Microsoft 365 environment.
It offers robust security measures, comprehensive threat detection capabilities, and an efficient incident response system. With seamless integration with other Microsoft products and a user-friendly interface, it simplifies security management tasks.
Users have found it effective in detecting and preventing various types of attacks, such as phishing attempts, malware infections, and data breaches.
Watch the Microsoft demo video here: Microsoft Defender XDR demo video.
SentinelOne Singularity Complete provides AI-driven threat detection and response with features like ransomware protection and rollback, offering endpoint protection with minimal system impact and deep forensic analysis.
SentinelOne Singularity Complete combines machine learning and artificial intelligence to offer robust endpoint protection. It delivers real-time insights and advanced threat detection through seamless integration with third-party tools, allowing for efficient endpoint management. With an emphasis on user-friendliness, it ensures reduced false positives. Room for improvement includes better integration options, enhanced reporting, and more precise analytics to tackle false positives. Users seek improved interoperability with systems and comprehensive support for legacy systems.
What are the key features of SentinelOne Singularity Complete?Organizations from industries like finance, healthcare, and technology deploy SentinelOne Singularity Complete to safeguard endpoints such as PCs, servers, and virtual machines. Equipped with EDR, it effectively replaces traditional antivirus systems and integrates with cloud technology for real-time security insights.
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