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ACI Fraud Management vs FICO Falcon Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

ACI Fraud Management
Ranking in Fraud Detection and Prevention
22nd
Average Rating
0.0
Reviews Sentiment
7.5
Number of Reviews
1
Ranking in other categories
Anti-Money Laundering (AML) (17th)
FICO Falcon Platform
Ranking in Fraud Detection and Prevention
3rd
Average Rating
8.6
Reviews Sentiment
5.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Fraud Detection and Prevention category, the mindshare of ACI Fraud Management is 1.4%, down from 1.5% compared to the previous year. The mindshare of FICO Falcon Platform is 9.1%, up from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Fraud Detection and Prevention
 

Featured Reviews

Austin Aghedo - PeerSpot reviewer
Automatically detect payment fraud with diverse rules and machine learning capabilities
There is room for improvement in the acceleration of its artificial intelligence capabilities. Artificial intelligence could enhance fraud detection without the need to manually set rules. Greater focus should be on machine learning and artificial intelligence capabilities, allowing the system to learn through existing rules and train itself to develop self-detection capabilities. Currently, the machine learning feature requires extensive usage before activation, which hinders its effectiveness.
LA
It can set rules to identify suspicious activity at each point of sale during every transaction
I previously worked at Santander Bank FICO and Oracle. It was only about six months. FICO is working on a local model specifically for Brazil, whereas tools from Oracle and other vendors are only developed for general use. I haven't seen any other vendors who think like that until now. Our solution here in Brazil doesn't work for Europe, Africa, the USA, Canada, or Mexico. It's unique to Brazil and designed based on the transaction patterns of people living here. FICO has all the information on our transactions, and the logs of old transactions are on the central server. It's the same for other banks like Fordesco, Santandar, CitiBank, etc. All these banks send their transactions to the server, and FICO Analytics uses all the information about transactions in Brazil to build a model.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The primary value of ACI Fraud Management lies in its capability for detection and prevention of card fraud around payments."
"It can make real-time decisions or real-time declines."
"FICO is working on a local model specifically for Brazil, whereas tools from Oracle and other vendors are only developed for general use. I haven't seen any other vendors who think like that until now."
 

Cons

"There is room for improvement in the acceleration of its artificial intelligence capabilities."
"When setting up rules or parameters, some coding is required, and the learning curve is quite steep."
"I've had bad experiences with FICO support. At the bank, we've faced critical problems where we only had minutes to find the solution, and it's hard to explain quickly. We contacted FICO, but they told us it was beyond their scope of support. They try to triage the call by asking us how much money we're losing, but I can't go into that."
 

Pricing and Cost Advice

Information not available
"FICO is one of the best fraud detection platforms. However, a small bank might find it too expensive. In that case, I would agree it's probably not worth it. However, it's a no-brainer if your bank has 50 million accounts and 7 million credit card transactions daily."
"The functionality is fine, but the price is getting more expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
47%
Computer Software Company
19%
Manufacturing Company
6%
Retailer
4%
Financial Services Firm
38%
Computer Software Company
16%
Government
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What do you like most about FICO Falcon Platform?
FICO is working on a local model specifically for Brazil, whereas tools from Oracle and other vendors are only developed for general use. I haven't seen any other vendors who think like that until ...
What needs improvement with FICO Falcon Platform?
FICO users are business users, not developers. When setting up rules or parameters, some coding is required, and the learning curve is quite steep. This is a disadvantage of FICO. Additionally, the...
 

Also Known As

No data available
Falcon Platform
 

Overview

Find out what your peers are saying about NICE, ThreatMetrix, FICO and others in Fraud Detection and Prevention. Updated: November 2024.
824,067 professionals have used our research since 2012.