We performed a comparison between Acronis Cyber Protect and NetApp SnapCenter based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."
"The licensing model is very good."
"One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it. The important thing is that the backup for Acronis doesn't depend as much on the device."
"Consistency and reliability. The interface is easy to understand and consistent across applications. While not 100%, it is a very reliable backup solution."
"If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect."
"Our customers can backup to local storage and they can back up or replicate to the cloud."
"The most valuable feature is the quick restoration. We can restore the data quickly."
"The main reasons that our customers like Acronis are that it is very strong and easy to use."
"Being able to add everything in as resource groups is a valuable feature... Having all the SQL servers put into specific buckets, based on their year of release - 2008, 2012, 2014 - allows us to get almost immediate backups that are easily seen and reported on."
"The initial setup was straightforward."
"It's very helpful because SnapCenter is already integrated with VMware Snapshot, so it's very easy to use."
"The product’s most valuable feature is cloning."
"It allows us to easily take a Snapshot and use it with any backup tools. We can also take Snapshots on the application side. We can also take Snapshots on the application side. If we want to restore an SAP or an Oracle machine, a normal Snapshot won't do it, but we can do so with SnapCenter."
"The most valuable feature is the RBAC, the Role-Based Access Control. In our managed service, we can have different layers of security."
"The most valuable feature is that it's centralized. In the old SnapManager days, we had software for each server. Now, with a centralized system, we're able to manage all systems remotely, and all agents remotely, and update them remotely. That's a huge benefit for us."
"It's all together managing both storage and backup, which makes it easier for troubleshooting issues and the automation part of it"
"I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects."
"I would change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing."
"If we could have a mass deployment option using Acronis, that would be helpful."
"I believe that the next release should be easier to configure as this one is difficult to configure even the easiest of tasks."
"I would like to see better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice."
"It does not delete locked files."
"One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup."
"In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule."
"We have hundreds of servers and systems and hundreds of customers and they're separated in a multi-tenancy way in NetApp SVM. Right now, the problem is that it always scan all SVMs. If I backup Customer A, it scans all SVMs, or tries to scan all SVMs, if there is a backup relationship on the storage. But it doesn't have the permissions, so we run into timeouts or the backup just takes too long. They're fixing that in the upcoming release..."
"We have experience some difficulties with our current support. We are engaging in engineering level support because some of our problems are more technical."
"There is one area that needs improvement and that's in the alerting. When you set up your SMTP alerts, it only has - and I don't understand why - the ability to send an anonymous SMTP. It doesn't do basic authentication, which frustrated me for a while until I figured out that I'm not missing something. It's just not there."
"The replication feature needs improvement in future releases."
"The documentation could be a little bit better so that we could handle more of the troubleshooting ourselves, rather than having to go through support."
"We tend to have a lot of Hyper-V... so now we have two management consoles and we would ideally like to leverage SnapCenter to include Hyper-V."
"The UI, the User Interface, needs to be improved. It's not as clean or modern as it could be."
"I feel a little bit that during the whole process of putting this software into production we were like a beta program. It was full of bugs... For example, we had a problem with truncating our Exchange log files... It has improved over time."
Acronis Cyber Protect is ranked 9th in Backup and Recovery with 117 reviews while NetApp SnapCenter is ranked 42nd in Backup and Recovery with 24 reviews. Acronis Cyber Protect is rated 8.2, while NetApp SnapCenter is rated 8.0. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of NetApp SnapCenter writes "A stable solution that is mostly used by banks and financial institutions". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas NetApp SnapCenter is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, NetApp Cloud Backup and Delphix. See our Acronis Cyber Protect vs. NetApp SnapCenter report.
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