Try our new research platform with insights from 80,000+ expert users

AirCheck G3 vs AirMagnet Survey comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 11, 2024
 

Categories and Ranking

AirCheck G3
Ranking in Network Troubleshooting
5th
Average Rating
8.6
Number of Reviews
13
Ranking in other categories
No ranking in other categories
AirMagnet Survey
Ranking in Network Troubleshooting
8th
Average Rating
8.2
Number of Reviews
39
Ranking in other categories
Network Modeling and Simulation (2nd)
 

Mindshare comparison

As of November 2024, in the Network Troubleshooting category, the mindshare of AirCheck G3 is 7.3%, down from 9.4% compared to the previous year. The mindshare of AirMagnet Survey is 6.5%, up from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting
 

Featured Reviews

David-Prusynski - PeerSpot reviewer
Aug 15, 2022
A portable, rugged device that reduces resolution time and saves thousands of dollars
It would be nice if I could import an AP list with a MAC address. When it looks at access points, it should tell me the AP name instead of the MAC address. When you get a MAC address, you can eventually find out where you want to go. However, a lot of times, if I just have an AP name, I know that's in this area or that's over there. I would like that function because AirMagnet, which is the precursor of this, had that ability where you could basically import a list of APs and MAC addresses, and then it could display those instead of just a MAC address. That'd be a nice function. We should be able to put an AP to MAC address in Excel and export it as a CSV file and then import it. That'd be nice to have because I have that information for all my hospitals. The one I'm doing this weekend has got 550 access points. It is much easier for me to look at an AP name than to get a MAC address. Currently, I have to go to a different spreadsheet and try to find that MAC address. If I had the AP name, it would be like, "Okay. Yep. See it. Done." They are doing spectrum analysis in G3, which I would love to have in G2. That's a nice tool to have, and from what I heard, that's the same price. I'd like to have that. The other function I would love to see is the ability to test fiber. I know the $10,000 version has the ability to test fiber, but I would love this lower-cost device to be able to test fiber.
David Olofson - PeerSpot reviewer
Oct 12, 2022
It fixes so many problems quickly that we don't regret spending more on high-end tools than most companies
It would be nice to have some more training resources for younger techs. We can use them if we need some assistance, but that usually requires one of us who knows what we're doing to calibrate the programs properly. There's one thing our nXG handhelds do that AirMagnet doesn't do out of the box. The nXG devices can analyze the wired and wireless networks simultaneously and map the networks out. We find it handy. However, if I have that plugged into our older OptiView XG tablets or our laptops, I have no way to analyze both the WiFi and the wired network at the same time and build a single picture with all that data. So far, that's something only our nXG handhelds can do. It would be nice if there were a way to integrate all the network discovery, troubleshooting, and mapping of the WiFi and the wired at the same time. There are almost no products that do that currently. If they managed to do that, they'd probably open up their market pretty quickly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The AirMapper Site Survey on the AirCheck G2 is the most valuable feature. It is really nice to be able to upload the maps remotely to the website, and then have the analyst upload the results so we can review the data."
"It is a pretty rock-solid device that is well-built."
"I like the cloud functionality. That's very useful because somebody can go onsite, someone who is not really skilled, and I can see the test results from the office."
"The one-button AutoTest feature is an amazing tool. It works well. It tells you whether or not you have shorts in your network, your PoE+ is running low on voltage, and shows you your link speed."
"AirCheck G2 gives me an overview of which channels are used by the access points or who delivers the Wi-Fi, which gives me a clear picture of what's going on."
"The information provided by the solution for resolving connectivity and performance problems is very thorough. The reporting functionality is extremely good as I can pass that information on with little input. The device will identify issues and problems, e.g., the diagnostic material. When you have Internet access, it sends the information to your email address, which is very useful."
"It has made our networking staff more productive. We spend less time because the device helps us by identifying the issue and providing a solution for the customer. Prior to not having this device, we would have to guess when an issue arose. Now, we don't have to guess. This can easily save us hours per call."
"The solution saves us a factor of 10 in time. If a typical WiFI ticket would cost me two hours with AirCheck, then it would cost me 20 hours without it. At 20 hours, you start to refuse to do tickets because it is just too expensive."
"The heat maps are quite good, and some features are easy to use."
"It allows us to prepare more real designs. Later, we validate them with actual surveys."
"I would like to rate the product as eight of ten."
"The AirMagnet Survey allows you to see the list of APs in the live view. It only supports certain adapters, which can be limiting, but it's also beneficial because these adapters are more comparable to real-life devices like laptops. With Ekahau, Sidekick needs to be used for full features, but I find the Sidekick too strong, which can hamper results. Therefore, I prefer AirMagnet's approach because the adapters provide more realistic readings."
"The addition of the AirMapper software on the nXG and our AirCheck G2s has helped a lot because we're mostly not drilling down into the data. Local managers only need to see the coverage on their end and whether there are performance bottlenecks. These things are easy enough for us to ascertain with iPerf."
"Customer service is great."
"The most valuable features are the survey, spectrum analysis, and reporting."
"The benefit is with the ease of use of the software, I am able to show the customer, "Here is what your wireless coverage looks like." It is set up in a fashion that non-technical people can understand it."
 

Cons

"I would like them to modify the interface. The button to change profiles is fairly small. When you have interventions, it is not always possible to have a ballpoint pen or perfect precision touch with it, since sometimes you need to touch it quite a lot when your hands are very dirty. I would like a special pen that is compatible with that responsive screen. That would make it easier."
"The only thing that would be an improvement would be the ability to do MPO/MPT testing, which is another mode of fiber, along with more options on the SFP to do that testing."
"The biggest improvement would be an easier upload over wireless to Link-Live. Currently, the device has to be patched into the Ethernet. The wireless upload has been giving us some issues."
"We use .1x authentication, so I need to download the certificate onto the device. It would be nice to have this functionality through the cloud as well. Right now, you need to do it through the software by connecting your laptop physically to the AirCheck. This is one thing that is a bit slow."
"It would be nice if I could import an AP list with a MAC address. When it looks at access points, it should tell me the AP name instead of the MAC address. When you get a MAC address, you could eventually find out where you want to go. However, a lot of times, if I just have an AP name, I know that's in this area or that's over there. I would like that function because AirMagnet, which is the precursor of this, had that ability where you could basically import a list of APs and MAC addresses, and then it could display those instead of just a MAC address."
"If it was capable of downloading MIBs onto the device, then we could identify the manufacturer. Sometimes, when I am troubleshooting, there is a Mac address. For example, there is a rogue device and it just gives us a Mac address, which is fine. It gives us something, which is better than nothing. It would be nice if it was able to download a MIB where we could associate it with that Mac address and the manufacturer."
"We use these out in the field, and because they're not allowed on our network, we usually have to have the person take them home and provide backhaul to them. In other words, they are not allowed through our firewalls to dump the data. So, we have to have them go to a separate wired network to dump the data. There could be an option to put an LTE and have a phone engine in it so that you can buy a SIM card for it and have it use cellular to download the data. That is something that would be nice to have. That's a little kink in this system right now. Other than using the Ethernet port to download data, it'd be nice if we could use either LTE or some other way to get the data that was collected by AirCheck G2 to our Link-Live portal."
"I would love to have a button that pretends that you're an iPhone 5 or an Android Samsung, then tell me what you think the experience is. This is a very difficult thing to do because each of these things has different radios in them and behaves differently. Now, I can go into the user's office, and say, "The tool says everything's green. The WiFI infrastructure is fine, but their iPhone experience sucks." Is it a problem with their particular iPhone or is it a problem with any iPhone model? If I could have this solution emulate an iPhone model so I can walk into that room, and say, "My tools pretending to be your iPhone and it works fine. It must be your particular iPhone that we have a problem with." I found mobile phones in general have lousy radios and the coverage isn't strong enough, but it would be a nice feature."
"AirMagnet Survey doesn't cover certain devices in the system."
"The surveying features are in need of improvement, along with general usability."
"Less time consumed doing the real surveys."
"The user interface needs a lot of improvement. The auto-placement of access points is not accurate."
"The throughput should be more advanced in the future. They need to add more versions of WiFi than just one."
"I would say some of our newer techs that are going out to job sites can be a little bit intimidated by the interface."
"It'd be nice if it was cheaper, however, you get value for your money."
"When you conduct an active survey and then want to use it for design work, it's actually not very useful."
 

Pricing and Cost Advice

"If you find a feature you need, you have to call them and add it, but you should be able to use the product. You spend money on and invested in multiple devices and can't even use half of the features. They should negotiate with large enterprises who buy large numbers of units to provide NetAlly support for all of them at a nominal fee."
"I'd always love a lower price, but as compared to some of the other tools, it is fairly reasonable. I personally bought one. So, I must have thought the value was there because I'm spending my own hard cash on it, not just the company's. You can get support. I don't have support on my personal device. We did buy support for our company devices. It is reasonable. It is not super expensive or astronomical."
"The upfront cost of the solution is around $4,000."
"It costs $3,000. It would be nice if its cost was less. I could then buy more. Currently, when we buy one, we make sure that where we need it is big enough, or if it is too small, when a person has a job, they have to get a temporary one mailed to them to use, which becomes a little less convenient."
"For a few thousand dollars, you save yourself a ton of time. It's a great deal."
"It is definitely well worth the price. It is approximately $2,500. It pays for itself since it eliminates troubleshooting costs and labor due to all the money you would spend kind of troubleshooting the device if you didn't have any of these tools with you."
"The overall cost of the solution, compared to the time saved—the number of man-hours devoted to other means of troubleshooting—is incomparable."
"The product has a pretty good price."
"For technical support, you need an annual license, but it is not worth it."
"The moment we began needing more of the vendor's support, the cost became very high; we switched to another solution."
"The licensing of AirMagnet Survey is different when compared to Ekahu. It is a third of the cost of Ekahau but there are no dedicated laptops to the Sidekick. AirMagnet allows you to license an adapter and share that adapter."
"The tool's pricing is medium."
"This product is very expensive."
"The pricing needs improvement."
"There is an annual cost of the solution. There are some additional charges, such as support and maintenance."
report
Use our free recommendation engine to learn which Network Troubleshooting solutions are best for your needs.
814,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
16%
Manufacturing Company
12%
Computer Software Company
10%
Government
7%
Computer Software Company
16%
Educational Organization
11%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AirCheck G3?
The airCheck is the real-time spectrum analyzer to see clients that could be connecting to our network, not just rogue networks out there, but rogue clients and other interference in that particula...
What is your experience regarding pricing and costs for AirCheck G3?
The upfront cost of the solution is around $4,000. This cost does not include service contracts for support.
What needs improvement with AirCheck G3?
The solution doesn't have much functional information online. Most of the information online is regurgitated from marketing brochures. I purchased the solution for a job and sold it afterward becau...
What do you like most about AirMagnet Survey?
We use the solution for Wi-Fi and networks.
What needs improvement with AirMagnet Survey?
AirMagnet Survey needs to support Wi-Fi 6E otherwise they can lose to the competition. They also need to allow better grouping of SSIDs to one AP, removing the need to filter manually. At the momen...
What is your primary use case for AirMagnet Survey?
We use AirMagnet Survey, for site verifications after the wireless system has been installed. We conduct pre and post-install surveys with it. We have reduced the use since now our customers requir...
 

Also Known As

AirCheck G2, AirCheck
No data available
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Houston Methodist Hospital, Love's Travel Stops
Find out what your peers are saying about AirCheck G3 vs. AirMagnet Survey and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.