AirCheck G3 vs LinkRunner comparison

AirCheck G3 and LinkRunner are both solutions in the Network Troubleshooting category. AirCheck G3 is ranked #5 with an average rating of 10.0, while LinkRunner is ranked #2 with an average rating of 8.5. AirCheck G3 holds a 7.3% mindshare in NT, compared to LinkRunner’s 21.1% mindshare. Additionally, 100% of AirCheck G3 users are willing to recommend the solution, compared to 90% of LinkRunner users who would recommend it.

AirCheck G3

Read 13 AirCheck G3 reviews

995 Views
322 Comparison Views

100% willing to recommend

LinkRunner

Read 20 LinkRunner reviews

2,898 Views
822 Comparison Views

90% willing to recommend

AirCheck G3

LinkRunner

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 11, 2024

AirCheck G3 and LinkRunner are two network testing tools designed for different user needs. Based on user reviews, LinkRunner has the upper hand in overall satisfaction though AirCheck G3 excels in certain aspects.

Features: Users note the comprehensive Wi-Fi testing capabilities of AirCheck G3, its ability to pinpoint network issues quickly, and specific Wi-Fi features. LinkRunner users highlight detailed network discovery, diagnostics features providing extensive data, and broader network diagnostics offering more versatility.

Room for Improvement: AirCheck G3 users suggest improvements in battery life, more robust reporting options, and hardware enhancements. LinkRunner users recommend enhancements in network discovery speed, additional functionalities for detailed testing, and software upgrades.

Ease of Deployment and Customer Service: AirCheck G3 is praised for quick setup and intuitive usage, though users report mixed feelings about customer support responsiveness. LinkRunner users find deployment straightforward and appreciate comprehensive customer support.

Pricing and ROI: AirCheck G3 users find the initial setup cost reasonable but have varying opinions on long-term ROI. LinkRunner is perceived as more expensive initially but justifiable due to extensive features and positive ROI.

To learn more, read our detailed AirCheck G3 vs. LinkRunner Report (Updated: October 2024).

Buyer's Guide

AirCheck G3 vs. LinkRunner

October 2024

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Categories and Ranking

AirCheck G3

Ranking in Network Troubleshooting

5th

Average Rating

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

LinkRunner

Ranking in Network Troubleshooting

2nd

Average Rating

8.6

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Network Troubleshooting category, the mindshare of AirCheck G3 is 7.3%, down from 9.4% compared to the previous year. The mindshare of LinkRunner is 21.1%, down from 21.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Troubleshooting

Featured Reviews

David-Prusynski

Senior Network Engineer at a healthcare company with 5,001-10,000 employees

A portable, rugged device that reduces resolution time and saves thousands of dollars

It would be nice if I could import an AP list with a MAC address. When it looks at access points, it should tell me the AP name instead of the MAC address. When you get a MAC address, you can eventually find out where you want to go. However, a lot of times, if I just have an AP name, I know that's in this area or that's over there. I would like that function because AirMagnet, which is the precursor of this, had that ability where you could basically import a list of APs and MAC addresses, and then it could display those instead of just a MAC address. That'd be a nice function. We should be able to put an AP to MAC address in Excel and export it as a CSV file and then import it. That'd be nice to have because I have that information for all my hospitals. The one I'm doing this weekend has got 550 access points. It is much easier for me to look at an AP name than to get a MAC address. Currently, I have to go to a different spreadsheet and try to find that MAC address. If I had the AP name, it would be like, "Okay. Yep. See it. Done." They are doing spectrum analysis in G3, which I would love to have in G2. That's a nice tool to have, and from what I heard, that's the same price. I'd like to have that. The other function I would love to see is the ability to test fiber. I know the $10,000 version has the ability to test fiber, but I would love this lower-cost device to be able to test fiber.

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Mike Robinson

Network/Telecom Administrator at Navarro College

Single Auto-Test button gives me all the information I need on most jobs.

I like the fact that I can tell the equipment to stop at a certain point during the test of a cable, to see whether or not there is basic connectivity. I can stop it before it starts pinging the outside world, such as Google or, perhaps, our core network switch. Those basic results—do I have a basic connection and power—finish up fast and I can move on. The fact that I can stop it at certain points, if that's the targeted job for the day, is helpful. It does the job fast enough, producing accurate information every time. I don't use the online results because I don't pay for the account. Right there, on the spot, the handheld gives me what I need to know. I don't have to report to anybody else. I am the guy who needs the information. The AutoTest feature is pretty much the only button I use. It provides me with 100 percent of the information I need. There are a lot of other cool things available, like speed tests, but I don't use them. The Auto-Test gives me the POE, the DNS, DCP, responses, and which switchport it is on. That one button gives me all the most important information for my needs. Overall, what I like about it is that I can do jobs quickly and tailor them in a way that I like.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The information provided by the solution for resolving connectivity and performance problems is very thorough. The reporting functionality is extremely good as I can pass that information on with little input. The device will identify issues and problems, e.g., the diagnostic material. When you have Internet access, it sends the information to your email address, which is very useful."

"I also like the remote session and the ability to log in to the device remotely. You can log in to the tester with your computer and can see the screen and operate the tester remotely. This is a very cool function, but it's very advanced."

"It is a pretty rock-solid device that is well-built."

"It has made our networking staff more productive. We spend less time because the device helps us by identifying the issue and providing a solution for the customer. Prior to not having this device, we would have to guess when an issue arose. Now, we don't have to guess. This can easily save us hours per call."

"AirCheck G2 gives me an overview of which channels are used by the access points or who delivers the Wi-Fi, which gives me a clear picture of what's going on."

"The auto-test, channel scanner, packet capture, and Link-Live integration are all crucial features we use regularly. The wired cable tester is also indispensable. We frequently run into problems during cable testing that are hard to pin down. When tracking down a cable problem, you usually need to plug something into the cable and ensure the cable plant is reliable."

"AirCheck made a lot of children and caregivers quite happy. While I might not have resolved everything, I have reduced the problems that we had every night. During the day, they would do visible checks and not always rely on the monitors, but every night, they had at least three or four of those alarms. I was able to reduce it to once or twice a week since those appliances are still limited in their wireless capability."

"The airCheck is the real-time spectrum analyzer to see clients that could be connecting to our network, not just rogue networks out there, but rogue clients and other interference in that particular spectrum."

More AirCheck G3 pros

"It is fast in providing results. It is pretty accurate."

"I like that LinkRunner is an all-in-one device with a touchscreen interface. You don't have to pair it with a phone or anything else to get the full functionality. The built-in tests are one of the most significant advantages. It will pull an IP, ping the gateway, ping out to the intra, and report everything on the screen. It will tell you when a test completes or fails and why."

"I like the fact that I can tell the equipment to stop at a certain point during the test of a cable, to see whether or not there is basic connectivity. I can stop it before it starts pinging the outside world, such as Google or, perhaps, our core network switch. Those basic results—do I have a basic connection and power—finish up fast and I can move on."

"The most valuable feature is the end-to-end testing with the "dart," as they call it, where you can test for faults in the cable or if they've been terminated properly."

"It provides a way to test 10Gig connectivity. Previously, we had to hook up a switch. That was our only way. Now, with LinkRunner, we can test on the fly if an SFP is bad or if the switch has the right configuration on it."

"The AutoTest feature makes it easy for you on both ends. It's an excellent feature, especially if you're by yourself. You plug one end in and you hit AutoTest. It sits and waits for you to plug in the other end and it starts testing."

"I've found the VLAN test feature to be most valuable. That's because not many devices do VLAN tests. Normally, I have to send a center technician to check a line and see if it's alive. If it's working, then I have to send a network technician out to log into a switch and see which port it's on and on which VLAN that port is. That's two persons and two separate visits. This device does all of this in a matter of seconds, and that has saved me a lot of time, troubleshooting, and resources."

"In terms of documenting ad hoc additions and other changes to wired ethernet connections, this product is very good. It keeps the information in the cloud and I have the ability to name it. This makes it very nice and easy to see."

Cons

"The battery life needs improvement. For example, when you are doing an Ethernet test, that seems to drain the battery pretty quickly."

"If it was capable of downloading MIBs onto the device, then we could identify the manufacturer. Sometimes, when I am troubleshooting, there is a Mac address. For example, there is a rogue device and it just gives us a Mac address, which is fine. It gives us something, which is better than nothing. It would be nice if it was able to download a MIB where we could associate it with that Mac address and the manufacturer."

"The biggest improvement would be an easier upload over wireless to Link-Live. Currently, the device has to be patched into the Ethernet. The wireless upload has been giving us some issues."

"NetAlly has been behind the curve on visualization, Wi-Fi design, and heat maps for a little while now. They're perfectly aware of this deficiency, but what they offer is good enough for a lot of people. It's not suitable for larger shops, but it works in a pinch. The AirMapper and subsequent AirMagnet integration is an afterthought."

"A feature I would like to see is the ability to charge the device via a PoE outlet. Usually, I need to charge it at home. It would be good to leave the device plugged in and charging at a PoE source at the customer site after a quick look at the network when I have moved on to other tasks."

"It was hard to determine which AP was which because it only shows the MAC address. It'll also display the MAC address of the BSSID, so it looked like I had 12 APs in my house. If I have three access points and each is a dual-band with an SSID or BSSID for each radio, it comes out to about 12 APs. That's one of the bugs fixed in the latest firmware update, but it's only available if you have a NetAlly support contract."

"We use .1x authentication, so I need to download the certificate onto the device. It would be nice to have this functionality through the cloud as well. Right now, you need to do it through the software by connecting your laptop physically to the AirCheck. This is one thing that is a bit slow."

"We use these out in the field, and because they're not allowed on our network, we usually have to have the person take them home and provide backhaul to them. In other words, they are not allowed through our firewalls to dump the data. So, we have to have them go to a separate wired network to dump the data. There could be an option to put an LTE and have a phone engine in it so that you can buy a SIM card for it and have it use cellular to download the data. That is something that would be nice to have. That's a little kink in this system right now. Other than using the Ethernet port to download data, it'd be nice if we could use either LTE or some other way to get the data that was collected by AirCheck G2 to our Link-Live portal."

More AirCheck G3 cons

"It's a bit bulky. It would be nicer if it were a little bit smaller and packed with all its features. I would also like it if the screen were a bit bigger."

"It's a little bit tough getting used to at first, but once you get the hang of it, and once you start using it more, like anything, it gets easier. The difficult part, at first, is knowing where to find each test and how to use the tests."

"It is very stable. That being said, there is one feature that is not quite as stable as the rest of the product. You can leave it plugged into a location where you're doing some work and connect to it remotely by a program called VNC... sometimes that function breaks down, if you've been running for a couple of days... if you're remotely controlling it, you're probably not right next to it. That can be modestly annoying."

"One area where LinkRunner could be improved is the battery life. Depending on which tests are run, it gets a decent six to eight hours. However, sometimes we need to do back-to-back shifts to meet a deadline, and we need access to an outlet to keep it plugged in and charging. It takes about an hour or two to charge."

"They should allow firmware updates even if you don't have an AllyCare contract. I'm in a situation right now where they've released firmware for bug fixes, but we cannot access those, which makes the device almost useless. You almost want to just throw it out the window because they're not supporting their product unless you have an AllyCare contract."

"It is a great tool, but in the long-term, they can make its processor more powerful to do more functions. They can upgrade the hardware to make it run faster and more efficiently from the process point of view. That'll be beneficial because the technology is evolving and the network traffic is going higher and higher. We have to leverage better spec products to handle the traffic load."

"I wish they had software that could create continuous streams of traffic. I'm not sure if that's possible with LinkRunner, but it would be very helpful in some of the test case scenarios that clients are looking for, in regards to quality of service"

"Unlike using an application like Wireshark, this device gives us no way to see network packets specifically to look at what's going on. It doesn't have the capability."

Pricing and Cost Advice

"Because I work in a big company, it is a no-brainer. If I were a consultant, I would still buy it, but it would be a huge investment. Overall, it's a good tool to have."

"If you find a feature you need, you have to call them and add it, but you should be able to use the product. You spend money on and invested in multiple devices and can't even use half of the features. They should negotiate with large enterprises who buy large numbers of units to provide NetAlly support for all of them at a nominal fee."

"The upfront cost of the solution is around $4,000."

"Pricing is on par with the rest of the industry and the licensing is decent."

"The product has a pretty good price."

"The overall cost of the solution, compared to the time saved—the number of man-hours devoted to other means of troubleshooting—is incomparable."

"I'd always love a lower price, but as compared to some of the other tools, it is fairly reasonable. I personally bought one. So, I must have thought the value was there because I'm spending my own hard cash on it, not just the company's. You can get support. I don't have support on my personal device. We did buy support for our company devices. It is reasonable. It is not super expensive or astronomical."

"The price is fairly expensive, if you are a single individual. For me, it's well worth the cost of the unit. Depending on the nature of the work that you're doing, the upfront costs can be expensive. Typically, what happens in an environment is a department might have one device as opposed to technicians having them individually."

More AirCheck G3 pricing and cost advice

"It's reasonably priced in my market. It provides good value for money. The device is competitively priced as compared to other solutions. It gives you a lot of functionality and saves you a lot of time and resources. I see it as a good buy and good value for money. I stand for it."

"The 10Gig ones are quite expensive, and we have only two of them, but I know that this option was cheaper than the other 10Gig option we looked at, and we're very happy with it."

"The area where the product could be improved is by having a lower cost so that I could have more than one. The price is competitive, but everybody would always like to see the price go down. I'd buy another one if it were cheaper."

"The price was fine. You pay for the unit, and there are no licensing or maintenance fees."

"Compared to another company's product, LinkRunner is cheaper, but it's still about $1,000 too expensive, considering that the operating system is a free operating system. The OS has just been tweaked to give you a graphical interface. I don't think it's priced right."

"We... decided to go with NetAlly for the price and the bang for the buck."

"It was difficult to sell this to my management because the price is really high compared to other testing tools. However, we've seen a pretty good return on investment considering our outcomes and the time we have saved. The first year has been great."

"It's expensive but you definitely get what you pay for. I would buy another one if I had to."

Top Industries

By visitors reading reviews

Comms Service Provider

15%

Manufacturing Company

12%

Computer Software Company

11%

Government

10%

Computer Software Company

10%

University

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about AirCheck G3?

The airCheck is the real-time spectrum analyzer to see clients that could be connecting to our network, not just rogue networks out there, but rogue clients and other interference in that particula...

See all answers

What is your experience regarding pricing and costs for AirCheck G3?

The upfront cost of the solution is around $4,000. This cost does not include service contracts for support.

See all answers

What needs improvement with AirCheck G3?

The solution doesn't have much functional information online. Most of the information online is regurgitated from marketing brochures. I purchased the solution for a job and sold it afterward becau...

See all answers

What is your experience regarding pricing and costs for LinkRunner?

It's reasonably priced in my market. It provides good value for money. The device is competitively priced as compared to other solutions. It gives you a lot of functionality and saves you a lot of ...

See all answers

What needs improvement with LinkRunner?

One of the things I'd like to see in future versions of LinkRunner is a wireless dongle embedded into the product so that I don't need to have a separate wireless dongle. It should be built into th...

See all answers

What is your primary use case for LinkRunner?

I have LinkRunner G2, and I use this product for testing and troubleshooting. I am able to test my network connections and cables and do general troubleshooting for network drops, network outlets, ...

See all answers

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Product Reports

Buyer's Guide

AirCheck G3

November 2024

Download AirCheck G3 product report

Buyer's Guide

LinkRunner

November 2024

Download LinkRunner product report

Also Known As

AirCheck G2, AirCheck

No data available

Learn More

NetAlly

Overview

AirCheck G3 is the most cost-effective hardware-enabled site survey solution for Wi-Fi 6/6E networks. It provides network professionals of any skill level with complete and accurate information to survey and validate Wi-Fi deployments and changes, resolve connectivity and performance problems quickly, speed up closure of trouble tickets, and ensure your Wi-Fi network meets end users’ needs.

The new and improved battery life of 10 hours (3 - 4 hours charge) lasts you and your teams throughout the day.

AirCheck G3 Product Info

LinkRunner AT 3000 & 4000. Next Generation Copper and Fiber Ethernet AutoTester. Fast and comprehensive validation of network links and powerful copper and fiber network connectivity troubleshooting. Tests from 10Mbps to 10Gbps, PoE, VLAN, switch port, path analysis, packet capture, topology mapping and so much more!

Sample Customers

Information Not Available

Philips Healthcare, HCA Healthcare, University of South Dakota, Memorial Hermann, Baltimore County Public Schools, Aaramrak.

Buyer's Guide

AirCheck G3 vs. LinkRunner

October 2024

Free Report: AirCheck G3 vs. LinkRunner

Find out what your peers are saying about AirCheck G3 vs. LinkRunner and other solutions. Updated: October 2024.

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