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LinkRunner vs OneTouch AT Network Assistant comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 11, 2024
 

Categories and Ranking

LinkRunner
Ranking in Network Troubleshooting
2nd
Average Rating
8.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
OneTouch AT Network Assistant
Ranking in Network Troubleshooting
12th
Average Rating
9.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Network Troubleshooting category, the mindshare of LinkRunner is 21.1%, down from 21.6% compared to the previous year. The mindshare of OneTouch AT Network Assistant is 3.2%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting
 

Featured Reviews

Mike Robinson - PeerSpot reviewer
Mar 16, 2022
Single Auto-Test button gives me all the information I need on most jobs.
I like the fact that I can tell the equipment to stop at a certain point during the test of a cable, to see whether or not there is basic connectivity. I can stop it before it starts pinging the outside world, such as Google or, perhaps, our core network switch. Those basic results—do I have a basic connection and power—finish up fast and I can move on. The fact that I can stop it at certain points, if that's the targeted job for the day, is helpful. It does the job fast enough, producing accurate information every time. I don't use the online results because I don't pay for the account. Right there, on the spot, the handheld gives me what I need to know. I don't have to report to anybody else. I am the guy who needs the information. The AutoTest feature is pretty much the only button I use. It provides me with 100 percent of the information I need. There are a lot of other cool things available, like speed tests, but I don't use them. The Auto-Test gives me the POE, the DNS, DCP, responses, and which switchport it is on. That one button gives me all the most important information for my needs. Overall, what I like about it is that I can do jobs quickly and tailor them in a way that I like.
JamesStout - PeerSpot reviewer
Oct 21, 2022
It's a simple entry-level tool that's easy to set up, but it has some limitations on speed and IP targets
OneTouch is an entry-level testing tool that's coming to the end of its life, I believe, so it has limitations. For example, it can only test up to 1 gig of network speed. It would be helpful if they increased that to 10 gigs. It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"LinkRunner 10G is very handy for onsite troubleshooting and implementations. We can quickly identify the links in terms of 1G, 2.5G, 5G, and 10G on the copper side, and also from 1G up to 10G on the fiber side. It is very handy for me because we deal with a lot of banks. Especially for the provisioning of new services, we use this tool to identify the link capacity and do the necessary testing to ensure all the circuits are ready before the handover to the next team to operate the technology. This is something that saves a lot of time as compared to the old days."
"It is fast in providing results. It is pretty accurate."
"Having the results sent directly, via email, from the LinkRunner itself makes it really great for logging different things that you're trying to document within your organization. You can have a paper trail of what your organization has as far as infrastructure goes."
"I like that LinkRunner is an all-in-one device with a touchscreen interface. You don't have to pair it with a phone or anything else to get the full functionality. The built-in tests are one of the most significant advantages. It will pull an IP, ping the gateway, ping out to the intra, and report everything on the screen. It will tell you when a test completes or fails and why."
"AutoTest is very helpful. It's very streamlined and it's very easy to set up and very easy to identify what we want to achieve. It's probably the feature we use the most. It provides us with LLTD, which is very useful."
"The AutoTest feature makes it easy for you on both ends. It's an excellent feature, especially if you're by yourself. You plug one end in and you hit AutoTest. It sits and waits for you to plug in the other end and it starts testing."
"Performance testing is the most valuable feature. It gives a brief summary of the information we're looking at, such as latency, jitter, and the available throughput."
"In terms of documenting ad hoc additions and other changes to wired ethernet connections, this product is very good. It keeps the information in the cloud and I have the ability to name it. This makes it very nice and easy to see."
"OneTouch is easy to set up. You just plug it in, enter your details, and off you go. It only takes a few minutes as long as you've got Link-Live access or network access."
 

Cons

"It runs tests quickly, but it takes a while to boot up. It's somewhat disappointing that LinkRunner takes some time to turn on. When I arrive in the space, I usually spend the first two minutes waiting."
"It is a great tool, but in the long-term, they can make its processor more powerful to do more functions. They can upgrade the hardware to make it run faster and more efficiently from the process point of view. That'll be beneficial because the technology is evolving and the network traffic is going higher and higher. We have to leverage better spec products to handle the traffic load."
"Being really nitpicky about the LinkRunner G2, I wish the form factor was a little bit smaller. However, I'm sure that the size of the unit is compromised by the fact that the battery is large. If that were to mean having less battery life, I would not change it."
"Unlike using an application like Wireshark, this device gives us no way to see network packets specifically to look at what's going on. It doesn't have the capability."
"They should allow firmware updates even if you don't have an AllyCare contract. I'm in a situation right now where they've released firmware for bug fixes, but we cannot access those, which makes the device almost useless. You almost want to just throw it out the window because they're not supporting their product unless you have an AllyCare contract."
"A feature that I would like to see is the ability to send a tone down the cable. That would be great. I have to use a separate tool for that. If I'm trying to troubleshoot a cable that is not plugged into a network switch, I need the ability to tone."
"I wish they had software that could create continuous streams of traffic. I'm not sure if that's possible with LinkRunner, but it would be very helpful in some of the test case scenarios that clients are looking for, in regards to quality of service"
"It does take a little while to boot up if it's turned off."
"It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses."
 

Pricing and Cost Advice

"The 10Gig ones are quite expensive, and we have only two of them, but I know that this option was cheaper than the other 10Gig option we looked at, and we're very happy with it."
"The area where the product could be improved is by having a lower cost so that I could have more than one. The price is competitive, but everybody would always like to see the price go down. I'd buy another one if it were cheaper."
"It's expensive but you definitely get what you pay for. I would buy another one if I had to."
"It's reasonably priced in my market. It provides good value for money. The device is competitively priced as compared to other solutions. It gives you a lot of functionality and saves you a lot of time and resources. I see it as a good buy and good value for money. I stand for it."
"The cost of this device is very expensive, especially with the NetAlly Care on top of the costs. It is not for personal use and would be very expensive for smaller businesses."
"I would buy another one if I had a chance but they're too expensive. If they made it a bit cheaper, I think a lot of network engineers and network administrators would immediately jump onto it."
"We... decided to go with NetAlly for the price and the bang for the buck."
"I didn't have to buy it, but if I was going to have my choice, I wouldn't buy it just because of the price point. It works pretty well to do one thing. For the cost, it is definitely not worth it. There are other products out there that can do the same thing for probably 70% less. I am not aware of any additional costs."
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Top Industries

By visitors reading reviews
Government
10%
Computer Software Company
10%
University
9%
Comms Service Provider
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for LinkRunner?
It's reasonably priced in my market. It provides good value for money. The device is competitively priced as compared to other solutions. It gives you a lot of functionality and saves you a lot of ...
What needs improvement with LinkRunner?
One of the things I'd like to see in future versions of LinkRunner is a wireless dongle embedded into the product so that I don't need to have a separate wireless dongle. It should be built into th...
What is your primary use case for LinkRunner?
I have LinkRunner G2, and I use this product for testing and troubleshooting. I am able to test my network connections and cables and do general troubleshooting for network drops, network outlets, ...
What do you like most about OneTouch AT Network Assistant?
OneTouch is easy to set up. You just plug it in, enter your details, and off you go. It only takes a few minutes as long as you've got Link-Live access or network access.
What is your experience regarding pricing and costs for OneTouch AT Network Assistant?
You have to pay for the device and an annual license to keep the software updated. The devices cost around £2,000 to £2,500 and the licensing fee is between £400 and £500.
What needs improvement with OneTouch AT Network Assistant?
OneTouch is an entry-level testing tool that's coming to the end of its life, I believe, so it has limitations. For example, it can only test up to 1 gig of network speed. It would be helpful if th...
 

Comparisons

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Overview

 

Sample Customers

Philips Healthcare, HCA Healthcare, University of South Dakota, Memorial Hermann, Baltimore County Public Schools, Aaramrak.
Disney, Carnival Cruise Line, Solarity Credit Union, Del Monte Foods, Lung Bioengineering,  Peterbilt Motors Company,Port Angeles School District, Philips Healthcare, Denver University
Find out what your peers are saying about LinkRunner vs. OneTouch AT Network Assistant and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.