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LinkRunner vs NetAlly EtherScope nXG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LinkRunner
Ranking in Network Troubleshooting
4th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
NetAlly EtherScope nXG
Ranking in Network Troubleshooting
3rd
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
23
Ranking in other categories
Network Diagnostics (2nd)
 

Mindshare comparison

As of May 2026, in the Network Troubleshooting category, the mindshare of LinkRunner is 6.5%, down from 17.8% compared to the previous year. The mindshare of NetAlly EtherScope nXG is 6.5%, down from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
NetAlly EtherScope nXG6.5%
LinkRunner6.5%
Other87.0%
Network Troubleshooting
 

Featured Reviews

Jesse_B - PeerSpot reviewer
Manager of networks and infrastructure at a government with 5,001-10,000 employees
Impressive ease of use, gives comprehensive results in seconds, and saves a lot of time and resources
I've found the VLAN test feature to be most valuable. That's because not many devices do VLAN tests. Normally, I have to send a center technician to check a line and see if it's alive. If it's working, then I have to send a network technician out to log into a switch and see which port it's on and on which VLAN that port is. That's two persons and two separate visits. This device does all of this in a matter of seconds, and that has saved me a lot of time, troubleshooting, and resources. Its ease of use is very impressive. LinkRunner allows me to have my technicians run tests that are normally too complex and require a network specialist. AutoTest works with just one click. AutoTest does a lot of testing that would normally require a network specialist to log in to a switch and check out VLAN based on a port. My technicians don't have to log in to the switch anymore. They can just do AutoTest and information is provided online. So, I no longer have to send a specialist. I can have my technician run these very complex tests. It saves me on resources, time, and site visits. When it comes to troubleshooting, based on my experience, it has given very useful and very helpful information, especially for my field technicians. It has reduced my visits and the amount of presence because it gives a very comprehensive report on your network tests. It tests multiple variables and multiple parameters and gives a very informative report that makes it easy to pinpoint what is the root cause. There are many tools in this one solution. It's basically a bunch of toolkits or tool sets in one device, which makes it very powerful testing equipment.
ScottSmith2 - PeerSpot reviewer
CIO at ProTek Communications
Saves time and has fifteen tools and functionality all in one
I don't have any issues right now. However, in terms of my beta relationship, sometimes I'm at the forefront and I know there are timelines for certain fixes. Even right now, it's come such a long way. They keep adding features to the software side and the hardware side functionality that I have, however, it’s mostly just priceless in the case of both hardware and software. I am able to do much more now. On a hardware spec, it'd be nice to have something above 10-Gigs. I have recently started looking at some products that are 25, 40, and 100-Gigs. I realized they probably have something in the works already, however, there’s nothing I'm aware of and certainly, this device cannot do that. I would say that a tool that has above 10-Gigabit of support would be needed and of value in the near future. However, as far as software and functionality, I really can't think of anything missing. Even all my creative tips on VNC, web server functionality, and remote access have been included over the last couple of years. I can't think of anything really off the cuff for software development that I would highly recommend.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of network validation, and copper and fiber Ethernet configuration, I can't imagine life without LinkRunner devices. The minute I got the 10G, everybody was fighting over it. They had never used such a device before and it was just breathtaking for them to very quickly see the validation you can gain from these devices."
"LinkRunner 10G is very handy for onsite troubleshooting and implementations. We can quickly identify the links in terms of 1G, 2.5G, 5G, and 10G on the copper side, and also from 1G up to 10G on the fiber side. It is very handy for me because we deal with a lot of banks. Especially for the provisioning of new services, we use this tool to identify the link capacity and do the necessary testing to ensure all the circuits are ready before the handover to the next team to operate the technology. This is something that saves a lot of time as compared to the old days."
"In terms of documenting ad hoc additions and other changes to wired ethernet connections, this product is very good. It keeps the information in the cloud and I have the ability to name it. This makes it very nice and easy to see."
"AutoTest is very helpful. It's very streamlined and it's very easy to set up and very easy to identify what we want to achieve. It's probably the feature we use the most. It provides us with LLTD, which is very useful."
"The AutoTest feature makes it easy for you on both ends. It's an excellent feature, especially if you're by yourself. You plug one end in and you hit AutoTest. It sits and waits for you to plug in the other end and it starts testing."
"We have achieved an ROI of 90%."
"I like the fact that I can tell the equipment to stop at a certain point during the test of a cable, to see whether or not there is basic connectivity. I can stop it before it starts pinging the outside world, such as Google or, perhaps, our core network switch. Those basic results—do I have a basic connection and power—finish up fast and I can move on."
"The amount of information that you can quickly grab with this device is amazing."
"When it comes to that remote troubleshooting perspective of being able to survey an area to see if there are problems, make adjustments, and then have that same individual resurvey that same area, I don't have to send people to a week long class on how to use the device. I know I am getting consistent results, which can verify near real-time, and whether or not the changes that I have implemented solve the problem."
"In terms of the return on investment, when you use it onsite once or twice, it has already paid for itself."
"It provides visibility into networks that you could only get by using many other tools."
"The wireless aspect of it has been super valuable. The AirMagnet Survey feature is very useful for site surveys. For a long time, it used to be done on laptops, and now, we can do this simply on a handheld with one technician. The data automatically gets uploaded to the cloud so that our more experienced technicians can review the data and pull it into AirMagnet. This feature has saved tons of time. It's not easy to approximate the time saved, but for each survey, I'm taking a junior technician and getting him to do a role that a senior technician used to do. So, there is a cost-saving of at least 50%."
"The things that I find most valuable are the Wi-Fi app and the Discovery app. Those two things help a lot when I'm doing the initial discovery of a space. I also use the AutoTest feature quite a lot, especially if I'm troubleshooting."
"One of the key measurements that we use out of the device is the channel utilization measurement, how much traffic is on the air in a given channel. That's the most valuable feature for us. The ability to make a very fast measurement of how much traffic is on the air is a key value. Otherwise we'd have to do a packet capture and do some analysis. It speeds up our testing."
"It is a game changer for us; it has one meter to validate network changes, troubleshoot connectivity, and detect performance issues, reducing our onsite time by at least tenfold and allowing even entry-level technicians to be highly effective in the field."
"It's definitely a good and valuable asset for our company."
 

Cons

"It is very stable. That being said, there is one feature that is not quite as stable as the rest of the product. You can leave it plugged into a location where you're doing some work and connect to it remotely by a program called VNC... sometimes that function breaks down, if you've been running for a couple of days... if you're remotely controlling it, you're probably not right next to it. That can be modestly annoying."
"Having to go back up in a lift to use the interface and then go back down again can be cumbersome."
"Compared to another company's product, LinkRunner is cheaper, but it's still about $1,000 too expensive, considering that the operating system is a free operating system."
"The cost of this device is very expensive, especially with the NetAlly Care on top of the costs."
"It is very expensive."
"It runs tests quickly, but it takes a while to boot up. It's somewhat disappointing that LinkRunner takes some time to turn on. When I arrive in the space, I usually spend the first two minutes waiting."
"Unlike using an application like Wireshark, this device gives us no way to see network packets specifically to look at what's going on. It doesn't have the capability."
"If it weren't for the battery, it would probably get an eight out of 10, but because of the battery, it's infuriating and it's not reliable."
"One point of contention might be that when we were starting it up for the first time, there was a little bit of confusion about registration and getting the proper support plans applied."
"The reporting could be better, with more accurate measurements of loss over cables, impedance, etc. The mapping also needs to be improved. You should be able to do free formatting of the topology."
"The user interface could be a little bit more streamlined, a little bit easier. Sometimes it's hard to find a specific thing that you're looking for. In terms of hardware-based improvement, the battery would be the biggest issue. The battery goes out very quickly."
"I use the NetAlly site and one of the things I don't like about the topology map, something I wish I could fix, is that the map kind of jiggles if you don't adjust any of the settings."
"When it works, I love the AirMapper Site Survey app. Currently, my device has a hardware bug that the manufacturer and I are working on actively, to get it fixed or replaced. The 5 gigahertz radio on my device is flaky at best... It doesn't seem to have anything to do with the product itself, as much as it is some kind of unique hardware problem."
"The only improvement I can come up with is the battery life."
"On a hardware spec, it'd be nice to have something above 10-Gigs."
"Currently, my device has a hardware bug that the manufacturer and I are working on actively, to get it fixed or replaced."
 

Pricing and Cost Advice

"Its pricing is all right. Of course, from the business point of view, the cheaper it is, the better it is, but I prefer to spend a bit more money to get a quick response, which is helpful especially when we are onsite or in a very critical situation. We are not only paying for the product. We are paying for the people behind the product in terms of developers and technical support. When you need some help, they will be behind it, and they'll support you. There are no additional costs other than the standard licensing fee."
"The cost of this device is very expensive, especially with the NetAlly Care on top of the costs. It is not for personal use and would be very expensive for smaller businesses."
"It was difficult to sell this to my management because the price is really high compared to other testing tools. However, we've seen a pretty good return on investment considering our outcomes and the time we have saved. The first year has been great."
"It's an expensive device. Don't expect it to be cheap. But the pricing is good. It certainly seemed in line with anything else I was looking at at the time."
"It's expensive but you definitely get what you pay for. I would buy another one if I had to."
"They offer one price. I do like paying for support because I get software updates that way."
"The price was fine. You pay for the unit, and there are no licensing or maintenance fees."
"The area where the product could be improved is by having a lower cost so that I could have more than one. The price is competitive, but everybody would always like to see the price go down. I'd buy another one if it were cheaper."
"It is relatively high-priced and it should certainly not get any more expensive. I would like it to be $1,000 less, and I think everyone would say that. And of course, maintenance is also a recurring cost."
"It's a pricey device, but I see value in it from a business perspective."
"It's very expensive. I wish I could buy a few more and give them to all the people who could use it, or perhaps send it to a client, given that some of its features are easy to use. But sending something worth $8,000 or $9,000 is nerve-racking. It would be nice that if it were a lot less expensive."
"For the average network shop, the cost is a bit high. In a lot of organizations, people don't share test devices between teams. Generally, you need a device for the network team and a device for the system team, the security team, etc. While the cost is a little on the high side, that is offset by the regular updates and continued improvements that NetAlly adds to the device. Those improvements continue to increase the perceived value of the device."
"If you're in the networking world, this product makes great sense very quickly, if you're going to use it more than a few times a week... If you are just looking at a handheld device unit for specific, wireless or wired testing and not much else, the cost may be a little more prohibitive than what you have in your budget."
"The stuff is expensive. I really do wish the price would come down. I don't really call support. I haven't had a problem. But it's really expensive and every year I have to pay them a ton of money. I don't want to make up reasons to justify that cost, but I'm not using the support."
"We paid for the additional maintenance on it (for an extra year) to get that extra coverage. This was the first time that we had this solution in-house, and it was pretty pricey. So, we wanted to make sure that anything went wrong, then we could get it repaired."
"If we were to purchase separate meters to do similar things, it would be double or triple the cost for us to have each toolkit available. Being a small business, putting that much money on a single truck is not cost-effective. Instead, we could put the analyzer, network heat map, and cable tester all in one meter. That is why we went for it."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
University
11%
Government
9%
Healthcare Company
9%
Manufacturing Company
10%
Comms Service Provider
9%
University
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise8
Large Enterprise7
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise11
 

Questions from the Community

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What is your experience regarding pricing and costs for NetAlly EtherScope nXG?
In terms of pricing, EtherScope isn't cheap. It's a significant investment, and not a budget option.
What needs improvement with NetAlly EtherScope nXG?
The main area for improvement that stands out is the lack of a microburst dashboard, which some other vendors offer. However, NetAlly has carved out its niche by focusing on comprehensive network a...
What is your primary use case for NetAlly EtherScope nXG?
We mainly use NetAlly EtherScope nXG for troubleshooting. Linksprinter helps us solve problems and understand how things work. For example, SpamTitan is automatic, but beginners might not understan...
 

Also Known As

No data available
EtherScope nXG, EtherScope, netAlly EtherScope, OptiView XG
 

Overview

 

Sample Customers

Philips Healthcare, HCA Healthcare, University of South Dakota, Memorial Hermann, Baltimore County Public Schools, Aaramrak.
Information Not Available
Find out what your peers are saying about LinkRunner vs. NetAlly EtherScope nXG and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.