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LinkRunner vs NetAlly EtherScope nXG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 11, 2024
 

Categories and Ranking

LinkRunner
Ranking in Network Troubleshooting
3rd
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
NetAlly EtherScope nXG
Ranking in Network Troubleshooting
1st
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
23
Ranking in other categories
Network Diagnostics (1st)
 

Mindshare comparison

As of December 2024, in the Network Troubleshooting category, the mindshare of LinkRunner is 20.3%, down from 21.2% compared to the previous year. The mindshare of NetAlly EtherScope nXG is 13.1%, down from 15.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting
 

Featured Reviews

Mike Robinson - PeerSpot reviewer
Single Auto-Test button gives me all the information I need on most jobs.
I like the fact that I can tell the equipment to stop at a certain point during the test of a cable, to see whether or not there is basic connectivity. I can stop it before it starts pinging the outside world, such as Google or, perhaps, our core network switch. Those basic results—do I have a basic connection and power—finish up fast and I can move on. The fact that I can stop it at certain points, if that's the targeted job for the day, is helpful. It does the job fast enough, producing accurate information every time. I don't use the online results because I don't pay for the account. Right there, on the spot, the handheld gives me what I need to know. I don't have to report to anybody else. I am the guy who needs the information. The AutoTest feature is pretty much the only button I use. It provides me with 100 percent of the information I need. There are a lot of other cool things available, like speed tests, but I don't use them. The Auto-Test gives me the POE, the DNS, DCP, responses, and which switchport it is on. That one button gives me all the most important information for my needs. Overall, what I like about it is that I can do jobs quickly and tailor them in a way that I like.
Doug Dickerson - PeerSpot reviewer
Handheld form factor, intuitive interface that is easy to use, helps us quickly troubleshoot network problems
It would be helpful if this product interfaced with AirWave. The battery life should be improved. The real negative to the product is the horrible battery life. We had hoped for it to be able to deliver configurations to our network switches, and I think they're developing something for that. However, it doesn't do that now. We were hoping that we would, as we replace or refresh network components, be able to use this tool to push a config file to the switch. For example, the Aruba switches that we're deploying come with a Bluetooth function where we can push configs from our phones. It would be much more convenient to use this device, rather than using our personal cell phones to do it. I think that the capability is there, but it just hasn't been figured out yet.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The LLDP decoding is better than on some of the other devices that we've used. Specifically, it goes beyond the minimum of the LLDP data to decode, and it shows the LLDP port descriptions. That makes it vastly simpler to identify which port you're connecting to on a switch that's patched back to some other building, rather than having to figure out an SNMP index or something else."
"The solution's ability to simplify network validation and configuration of copper and fiber Ethernet networks is very useful to me. Otherwise, I’m guessing. Having a tool that I can trust doesn't solve all problems, but for the problems it solves, I can trust that it has told me “yes” or “no.” I would rate it highly for that."
"The AutoTest feature makes it easy for you on both ends. It's an excellent feature, especially if you're by yourself. You plug one end in and you hit AutoTest. It sits and waits for you to plug in the other end and it starts testing."
"LinkRunner 10G is very handy for onsite troubleshooting and implementations. We can quickly identify the links in terms of 1G, 2.5G, 5G, and 10G on the copper side, and also from 1G up to 10G on the fiber side. It is very handy for me because we deal with a lot of banks. Especially for the provisioning of new services, we use this tool to identify the link capacity and do the necessary testing to ensure all the circuits are ready before the handover to the next team to operate the technology. This is something that saves a lot of time as compared to the old days."
"The auto-test feature is vital and does 90 percent of what I need on its own. It's fast and I can get there in just a few clicks. It does a good job and tells me everything I need to know. LinkRunner works pretty quickly and always seems to be accurate."
"It provides a way to test 10Gig connectivity. Previously, we had to hook up a switch. That was our only way. Now, with LinkRunner, we can test on the fly if an SFP is bad or if the switch has the right configuration on it."
"I've found the VLAN test feature to be most valuable. That's because not many devices do VLAN tests. Normally, I have to send a center technician to check a line and see if it's alive. If it's working, then I have to send a network technician out to log into a switch and see which port it's on and on which VLAN that port is. That's two persons and two separate visits. This device does all of this in a matter of seconds, and that has saved me a lot of time, troubleshooting, and resources."
"It is fast in providing results. It is pretty accurate."
"One of the key measurements that we use out of the device is the channel utilization measurement, how much traffic is on the air in a given channel. That's the most valuable feature for us. The ability to make a very fast measurement of how much traffic is on the air is a key value. Otherwise we'd have to do a packet capture and do some analysis. It speeds up our testing."
"My impression of the ease of use is that it definitely is easy to use both the handheld device and the app walking around."
"Another good thing I really liked was that it would not only tell me the IP address, but it would tell me more info. It would grab the CDP off of the CDP profile and read all the info it could get, so I knew what I was looking at."
"The most valuable part is absolutely being able to assess existing WiFi networks quickly. You get very powerful details of networks, details that you couldn't see unless you had multiple pieces of software and hardware. This does it all in one thing."
"In terms of the solution's full line rate 10-gigabit capability, my other 10 Gb test equipment is much bigger, bulkier, and heavier. One of my ways of assessing the nXG was to compare it with what I knew to be tried and true on 10-gig to make sure that they matched, and they did. It very quickly got my trust. The fact that it can do 10 Gb, without dropping a packet from what I've seen so far — and we used it a lot in that first three months — tells a pretty good story."
"When it comes to that remote troubleshooting perspective of being able to survey an area to see if there are problems, make adjustments, and then have that same individual resurvey that same area, I don't have to send people to a week long class on how to use the device. I know I am getting consistent results, which can verify near real-time, and whether or not the changes that I have implemented solve the problem."
"I love the AutoTest feature... AutoTest allows us to find out what port it is on the switch and to trace it back to a particular patch panel. We can then document it, if necessary, or use that information for connecting a device or for re-VLANing a switch to the appropriate VLAN."
"It cuts the time down in half. You don't need to get a laptop out and do different testing. We can just grab this one tool, bring it, and do all our network testing, surveying, and reviews to figure out what the problems are with just one device, instead of having to use multiple people and devices to do that. You cut down time by 50% because you won't normally need multiple people onsite. A lot of times, you can do everything with one person and one tool."
 

Cons

"It is very stable. That being said, there is one feature that is not quite as stable as the rest of the product. You can leave it plugged into a location where you're doing some work and connect to it remotely by a program called VNC... sometimes that function breaks down, if you've been running for a couple of days... if you're remotely controlling it, you're probably not right next to it. That can be modestly annoying."
"It's a bit bulky. It would be nicer if it were a little bit smaller and packed with all its features. I would also like it if the screen were a bit bigger."
"They should allow firmware updates even if you don't have an AllyCare contract. I'm in a situation right now where they've released firmware for bug fixes, but we cannot access those, which makes the device almost useless. You almost want to just throw it out the window because they're not supporting their product unless you have an AllyCare contract."
"One of the things I'd like to see in future versions of LinkRunner is a wireless dongle embedded into the product so that I don't need to have a separate wireless dongle. It should be built into that."
"It does take a little while to boot up if it's turned off."
"It's a little bit tough getting used to at first, but once you get the hang of it, and once you start using it more, like anything, it gets easier. The difficult part, at first, is knowing where to find each test and how to use the tests."
"If it weren't for the battery, it would probably get an eight out of 10. But because of the battery, it's infuriating and it's not reliable."
"It doesn't turn off automatically, but the toning function goes to sleep. It seems to stop toning after five or six minutes if you don't find the cable. It could be up to ten minutes, but if you don't find the cable that you're trying to tone quick enough, you'll have to go back and restart the tone. So, it doesn't turn itself off, but while toning, it turns itself off."
"The one thing that it doesn't do well, when it's doing airtime utilization measurements, is that it will classify things as non-802.11, and that isn't correct. What it could do better is make sure that it classifies all traffic that's in the air correctly."
"The only improvement I can come up with is the battery life. If they could improve the battery life, that would be great."
"I use the NetAlly site and one of the things I don't like about the topology map, something I wish I could fix, is that the map kind of jiggles if you don't adjust any of the settings."
"NetAlly EtherScope nXG's reporting and table qualification could be improved."
"The battery life should be improved."
"The battery life could be better. There have been a couple of times that I used it and put it down, then I went to pick it up and the battery was dead. So, I need to take the power cord with me in order to continue using it."
"If I could reset it remotely, meaning reboot the unit, that would be helpful. One time, the test would not respond; the script would lock up. I had to go and manually reboot it. If I could have sent a command to reboot and it would have automatically connected to the wireless, that would have made it perfect. That was the only thing that it did not do."
"There are some inconsistencies in how it uploads the test results to the cloud, but it might just need a minor improvement on the software side. When you don't have an internet connection on the EtherScope when you do the testing, it saves the results into memory. When it has an internet connection, it uploads those results, but it doesn't work all the time. Sometimes, you need to manually push it."
 

Pricing and Cost Advice

"I didn't have to buy it, but if I was going to have my choice, I wouldn't buy it just because of the price point. It works pretty well to do one thing. For the cost, it is definitely not worth it. There are other products out there that can do the same thing for probably 70% less. I am not aware of any additional costs."
"The area where the product could be improved is by having a lower cost so that I could have more than one. The price is competitive, but everybody would always like to see the price go down. I'd buy another one if it were cheaper."
"The 10Gig ones are quite expensive, and we have only two of them, but I know that this option was cheaper than the other 10Gig option we looked at, and we're very happy with it."
"Compared to another company's product, LinkRunner is cheaper, but it's still about $1,000 too expensive, considering that the operating system is a free operating system. The OS has just been tweaked to give you a graphical interface. I don't think it's priced right."
"It was difficult to sell this to my management because the price is really high compared to other testing tools. However, we've seen a pretty good return on investment considering our outcomes and the time we have saved. The first year has been great."
"I would buy another one if I had a chance but they're too expensive. If they made it a bit cheaper, I think a lot of network engineers and network administrators would immediately jump onto it."
"It's an expensive device. Don't expect it to be cheap. But the pricing is good. It certainly seemed in line with anything else I was looking at at the time."
"The cost of this device is very expensive, especially with the NetAlly Care on top of the costs. It is not for personal use and would be very expensive for smaller businesses."
"I don't consider the pricing to be a problem. It's not a cheap device, but it's a very capable device for the money. It's a good value."
"NetAlly EtherScope nXG is priced too much and needs to come down by about 15 percent of its current price."
"As a business owner, it was a high price. However, it was well worth it. We have gotten our money out of it and continue to get our money out of it. For the price and usability, it is definitely worth it. The Wi-Fi survey capabilities alone justifies the price. Having all the other tools in it really adds to that."
"In terms of pricing, EtherScope isn't cheap. It's a significant investment, and not a budget option."
"We paid for the additional maintenance on it (for an extra year) to get that extra coverage. This was the first time that we had this solution in-house, and it was pretty pricey. So, we wanted to make sure that anything went wrong, then we could get it repaired."
"For the average network shop, the cost is a bit high. In a lot of organizations, people don't share test devices between teams. Generally, you need a device for the network team and a device for the system team, the security team, etc. While the cost is a little on the high side, that is offset by the regular updates and continued improvements that NetAlly adds to the device. Those improvements continue to increase the perceived value of the device."
"The stuff is expensive. I really do wish the price would come down. I don't really call support. I haven't had a problem. But it's really expensive and every year I have to pay them a ton of money. I don't want to make up reasons to justify that cost, but I'm not using the support."
"If you're in the networking world, this product makes great sense very quickly, if you're going to use it more than a few times a week... If you are just looking at a handheld device unit for specific, wireless or wired testing and not much else, the cost may be a little more prohibitive than what you have in your budget."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
University
10%
Government
9%
Healthcare Company
9%
Computer Software Company
20%
Comms Service Provider
9%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about NetAlly EtherScope nXG?
Being able to do a Wi-Fi walk-around survey with a handheld tool is one of the most valuable features of NetAlly EtherScope nXG.
What is your experience regarding pricing and costs for NetAlly EtherScope nXG?
In terms of pricing, EtherScope isn't cheap. It's a significant investment, and not a budget option.
What needs improvement with NetAlly EtherScope nXG?
The main area for improvement that stands out is the lack of a microburst dashboard, which some other vendors offer. However, NetAlly has carved out its niche by focusing on comprehensive network a...
 

Also Known As

No data available
EtherScope nXG, EtherScope, netAlly EtherScope, OptiView XG
 

Learn More

 

Overview

 

Sample Customers

Philips Healthcare, HCA Healthcare, University of South Dakota, Memorial Hermann, Baltimore County Public Schools, Aaramrak.
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Find out what your peers are saying about LinkRunner vs. NetAlly EtherScope nXG and other solutions. Updated: December 2024.
824,095 professionals have used our research since 2012.