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LinkRunner vs NetAlly EtherScope nXG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LinkRunner
Ranking in Network Troubleshooting
1st
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
NetAlly EtherScope nXG
Ranking in Network Troubleshooting
4th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
23
Ranking in other categories
Network Diagnostics (3rd)
 

Mindshare comparison

As of April 2025, in the Network Troubleshooting category, the mindshare of LinkRunner is 19.6%, down from 23.3% compared to the previous year. The mindshare of NetAlly EtherScope nXG is 12.1%, down from 14.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting
 

Featured Reviews

Jesse_B - PeerSpot reviewer
Impressive ease of use, gives comprehensive results in seconds, and saves a lot of time and resources
I've found the VLAN test feature to be most valuable. That's because not many devices do VLAN tests. Normally, I have to send a center technician to check a line and see if it's alive. If it's working, then I have to send a network technician out to log into a switch and see which port it's on and on which VLAN that port is. That's two persons and two separate visits. This device does all of this in a matter of seconds, and that has saved me a lot of time, troubleshooting, and resources. Its ease of use is very impressive. LinkRunner allows me to have my technicians run tests that are normally too complex and require a network specialist. AutoTest works with just one click. AutoTest does a lot of testing that would normally require a network specialist to log in to a switch and check out VLAN based on a port. My technicians don't have to log in to the switch anymore. They can just do AutoTest and information is provided online. So, I no longer have to send a specialist. I can have my technician run these very complex tests. It saves me on resources, time, and site visits. When it comes to troubleshooting, based on my experience, it has given very useful and very helpful information, especially for my field technicians. It has reduced my visits and the amount of presence because it gives a very comprehensive report on your network tests. It tests multiple variables and multiple parameters and gives a very informative report that makes it easy to pinpoint what is the root cause. There are many tools in this one solution. It's basically a bunch of toolkits or tool sets in one device, which makes it very powerful testing equipment.
Doug Dickerson - PeerSpot reviewer
Handheld form factor, intuitive interface that is easy to use, helps us quickly troubleshoot network problems
It would be helpful if this product interfaced with AirWave. The battery life should be improved. The real negative to the product is the horrible battery life. We had hoped for it to be able to deliver configurations to our network switches, and I think they're developing something for that. However, it doesn't do that now. We were hoping that we would, as we replace or refresh network components, be able to use this tool to push a config file to the switch. For example, the Aruba switches that we're deploying come with a Bluetooth function where we can push configs from our phones. It would be much more convenient to use this device, rather than using our personal cell phones to do it. I think that the capability is there, but it just hasn't been figured out yet.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I've found the VLAN test feature to be most valuable. That's because not many devices do VLAN tests. Normally, I have to send a center technician to check a line and see if it's alive. If it's working, then I have to send a network technician out to log into a switch and see which port it's on and on which VLAN that port is. That's two persons and two separate visits. This device does all of this in a matter of seconds, and that has saved me a lot of time, troubleshooting, and resources."
"It is fast in providing results. It is pretty accurate."
"LinkRunner 10G is very handy for onsite troubleshooting and implementations. We can quickly identify the links in terms of 1G, 2.5G, 5G, and 10G on the copper side, and also from 1G up to 10G on the fiber side. It is very handy for me because we deal with a lot of banks. Especially for the provisioning of new services, we use this tool to identify the link capacity and do the necessary testing to ensure all the circuits are ready before the handover to the next team to operate the technology. This is something that saves a lot of time as compared to the old days."
"In terms of network validation, and copper and fiber Ethernet configuration, I can't imagine life without LinkRunner devices. The minute I got the 10G, everybody was fighting over it. They had never used such a device before and it was just breathtaking for them to very quickly see the validation you can gain from these devices."
"The solution's ability to simplify network validation and configuration of copper and fiber Ethernet networks is very useful to me. Otherwise, I’m guessing. Having a tool that I can trust doesn't solve all problems, but for the problems it solves, I can trust that it has told me “yes” or “no.” I would rate it highly for that."
"The AutoTest feature makes it easy for you on both ends. It's an excellent feature, especially if you're by yourself. You plug one end in and you hit AutoTest. It sits and waits for you to plug in the other end and it starts testing."
"In terms of documenting ad hoc additions and other changes to wired ethernet connections, this product is very good. It keeps the information in the cloud and I have the ability to name it. This makes it very nice and easy to see."
"The auto-test feature is vital and does 90 percent of what I need on its own. It's fast and I can get there in just a few clicks. It does a good job and tells me everything I need to know. LinkRunner works pretty quickly and always seems to be accurate."
"Being able to do a Wi-Fi walk-around survey with a handheld tool is one of the most valuable features of NetAlly EtherScope nXG."
"The things that I find most valuable are the Wi-Fi app and the Discovery app. Those two things help a lot when I'm doing the initial discovery of a space. I also use the AutoTest feature quite a lot, especially if I'm troubleshooting."
"The most valuable feature is the ability to identify the switchboards, when you plug the EtherScope into the network drop, and all other details about the switch. This is very useful because when you are not in that IDF or network closet but far away from that switch, you can identify the board and then configure the board for your needs, remotely."
"One of the standout features is its ability to serve as an advanced handheld packet analyzer. It excels in discovering both wired and wireless networks and automatically documenting them, which is really valuable. The tool provides insights from the physical layer up to layer seven, including HTTP, which helps diagnose network issues effectively. This automated documentation feature sets NetAlly apart from competitors, enhancing efficiency and accuracy in network management and recommendations. When the EtherScope nXG identifies a problem, it alerts us, allowing us to use more advanced tools for deeper analysis. Regarding PoE testing capabilities, I haven't explored them extensively, but I'm aware of their importance, especially for detecting issues like overloading switches with too many PoE devices. Integrators are becoming more cautious about these issues, but specialized tools like those from other vendors may offer features like microburst dashboards, which EtherScope nXG currently doesn't provide."
"When it comes to that remote troubleshooting perspective of being able to survey an area to see if there are problems, make adjustments, and then have that same individual resurvey that same area, I don't have to send people to a week long class on how to use the device. I know I am getting consistent results, which can verify near real-time, and whether or not the changes that I have implemented solve the problem."
"The most valuable features are LANBERT, Discovery, and AirMapper. AirMapper is the best. Both Discovery and AirMapper are very easy to use because you can view all the problems on a single screen. If you quickly need more details about your network, then AirMapper is the best."
"Among those features that are important are the AutoTest to create a profile and then see that the network connection is in line with that profile. Also, the LANBERT test to have an idea about the quality of the cable. It is often the case that you have no reports on the cable infrastructure, so this test is also very valuable for us."
"The most valuable features are the WiFi troubleshooting, network validation, and cabling validation, and the fact that it's an all-in-one tool. You don't have to carry different tools. The multi-technology functionality and its ability to do WiFi and wired Ethernet analysis in one device are the best aspects."
 

Cons

"I wish they had software that could create continuous streams of traffic. I'm not sure if that's possible with LinkRunner, but it would be very helpful in some of the test case scenarios that clients are looking for, in regards to quality of service"
"It's a little bit tough getting used to at first, but once you get the hang of it, and once you start using it more, like anything, it gets easier. The difficult part, at first, is knowing where to find each test and how to use the tests."
"It doesn't turn off automatically, but the toning function goes to sleep. It seems to stop toning after five or six minutes if you don't find the cable. It could be up to ten minutes, but if you don't find the cable that you're trying to tone quick enough, you'll have to go back and restart the tone. So, it doesn't turn itself off, but while toning, it turns itself off."
"A feature that I would like to see is the ability to send a tone down the cable. That would be great. I have to use a separate tool for that. If I'm trying to troubleshoot a cable that is not plugged into a network switch, I need the ability to tone."
"Being really nitpicky about the LinkRunner G2, I wish the form factor was a little bit smaller. However, I'm sure that the size of the unit is compromised by the fact that the battery is large. If that were to mean having less battery life, I would not change it."
"It does take a little while to boot up if it's turned off."
"One of the things I'd like to see in future versions of LinkRunner is a wireless dongle embedded into the product so that I don't need to have a separate wireless dongle. It should be built into that."
"Unlike using an application like Wireshark, this device gives us no way to see network packets specifically to look at what's going on. It doesn't have the capability."
"The user interface could be a little bit more streamlined, a little bit easier. Sometimes it's hard to find a specific thing that you're looking for. In terms of hardware-based improvement, the battery would be the biggest issue. The battery goes out very quickly."
"The battery life could be better. There have been a couple of times that I used it and put it down, then I went to pick it up and the battery was dead. So, I need to take the power cord with me in order to continue using it."
"There are some inconsistencies in how it uploads the test results to the cloud, but it might just need a minor improvement on the software side. When you don't have an internet connection on the EtherScope when you do the testing, it saves the results into memory. When it has an internet connection, it uploads those results, but it doesn't work all the time. Sometimes, you need to manually push it."
"On a hardware spec, it'd be nice to have something above 10-Gigs."
"I would love to see port profiles. This is something I've expressed to them. The ability for a technician to plug it into a switch port, and say, "Okay, this port will be an access point or this port will be a phone and desktop PC," thus choosing a profile. It will then push a configuration to the device it's connected to and verify that the switch port is correctly configured, so I can hand this to a phone tech who doesn't have any access to a network switch to be able to make changes. They can go out and plug this into a port, then they are able to push a profile to the switch port through the device. That would be pretty fantastic as a next step for this device."
"The only improvement I can come up with is the battery life. If they could improve the battery life, that would be great."
"For my usage, I thought the training would be maybe an hour, but I ended up having to spend an additional four to eight hours just to make sure I could adequately translate the data. So, using the tool was not that difficult, but translating the data is where there is a breakdown in what you are demonstrated and what you can actually do."
"AirMapper is very quick and easy once everything is on there, but I would like to see an improvement on how you get things on there. Currently, rather than being able to build up buildings or a site of things, every map is an individual piece. We should be able to set up an AirMapper survey easily and more effectively. At the moment, we just have separate floor plans. It'd be great to be able to build a building and tell where different floors are so that if it hears an AP on the floor below, it doesn't put two APs, one on that floor and one on the other floor, and it knows that there are two floors here. One is on top of the other, and it won't put the AP at both places. It would put it on one of the floors where it would be strongest. This would be one of the biggest improvements."
 

Pricing and Cost Advice

"They offer one price. I do like paying for support because I get software updates that way."
"The 10Gig ones are quite expensive, and we have only two of them, but I know that this option was cheaper than the other 10Gig option we looked at, and we're very happy with it."
"The price was fine. You pay for the unit, and there are no licensing or maintenance fees."
"It was difficult to sell this to my management because the price is really high compared to other testing tools. However, we've seen a pretty good return on investment considering our outcomes and the time we have saved. The first year has been great."
"I would buy another one if I had a chance but they're too expensive. If they made it a bit cheaper, I think a lot of network engineers and network administrators would immediately jump onto it."
"It's an expensive device. Don't expect it to be cheap. But the pricing is good. It certainly seemed in line with anything else I was looking at at the time."
"It's reasonably priced in my market. It provides good value for money. The device is competitively priced as compared to other solutions. It gives you a lot of functionality and saves you a lot of time and resources. I see it as a good buy and good value for money. I stand for it."
"I didn't have to buy it, but if I was going to have my choice, I wouldn't buy it just because of the price point. It works pretty well to do one thing. For the cost, it is definitely not worth it. There are other products out there that can do the same thing for probably 70% less. I am not aware of any additional costs."
"It's a pricey device, but I see value in it from a business perspective."
"The pricing was a little bit high, but I understand that when you are getting multiple tools."
"It's very expensive. I wish I could buy a few more and give them to all the people who could use it, or perhaps send it to a client, given that some of its features are easy to use. But sending something worth $8,000 or $9,000 is nerve-racking. It would be nice that if it were a lot less expensive."
"The cost is not cheap but it totally pays for itself because it can do so much."
"As a business owner, it was a high price. However, it was well worth it. We have gotten our money out of it and continue to get our money out of it. For the price and usability, it is definitely worth it. The Wi-Fi survey capabilities alone justifies the price. Having all the other tools in it really adds to that."
"It is relatively high-priced and it should certainly not get any more expensive. I would like it to be $1,000 less, and I think everyone would say that. And of course, maintenance is also a recurring cost."
"Depending on the company, it could be somewhat costly. But just two of these devices can save you thousands upon thousands of dollars."
"I don't consider the pricing to be a problem. It's not a cheap device, but it's a very capable device for the money. It's a good value."
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Top Industries

By visitors reading reviews
University
11%
Manufacturing Company
9%
Healthcare Company
9%
Government
9%
Government
10%
Healthcare Company
10%
Comms Service Provider
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about NetAlly EtherScope nXG?
Being able to do a Wi-Fi walk-around survey with a handheld tool is one of the most valuable features of NetAlly EtherScope nXG.
What is your experience regarding pricing and costs for NetAlly EtherScope nXG?
In terms of pricing, EtherScope isn't cheap. It's a significant investment, and not a budget option.
What needs improvement with NetAlly EtherScope nXG?
The main area for improvement that stands out is the lack of a microburst dashboard, which some other vendors offer. However, NetAlly has carved out its niche by focusing on comprehensive network a...
 

Also Known As

No data available
EtherScope nXG, EtherScope, netAlly EtherScope, OptiView XG
 

Overview

 

Sample Customers

Philips Healthcare, HCA Healthcare, University of South Dakota, Memorial Hermann, Baltimore County Public Schools, Aaramrak.
Information Not Available
Find out what your peers are saying about LinkRunner vs. NetAlly EtherScope nXG and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.