IxChariot vs LinkRunner comparison

Keysight Technologies and NetAlly are both solutions in the Network Troubleshooting category. Keysight Technologies is ranked #11, while NetAlly is ranked #1 with an average rating of 8.0. Keysight Technologies holds a 4.9% mindshare in NT, compared to NetAlly’s 19.6% mindshare. Additionally, 100% of Keysight Technologies users are willing to recommend the solution, compared to 90% of NetAlly users who would recommend it.

IxChariot

Read 2 IxChariot reviews

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123 Comparison Views

100% willing to recommend

LinkRunner

Read 20 LinkRunner reviews

2,466 Views
707 Comparison Views

90% willing to recommend

IxChariot

LinkRunner

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 11, 2024

LinkRunner and IxChariot are competing network testing tools. User reviews indicate that IxChariot generally offers superior features, making it preferable despite higher costs.

Features: LinkRunner is praised for its ease of use, quick testing capabilities, and reliability in network diagnostics. IxChariot is recognized for its advanced testing features, comprehensive performance analytics, and flexible scripting options.

Room for Improvement: LinkRunner users seek more advanced diagnostic features and better integration with other tools. IxChariot users suggest improvements in its interface and enhanced ease of use for less advanced users.

Ease of Deployment and Customer Service: LinkRunner is noted for its straightforward, quick deployment and responsive customer support. IxChariot’s setup is more complex, reflecting its advanced capabilities, but users report satisfactory customer service.

Pricing and ROI: LinkRunner offers competitive pricing and a quicker ROI due to its simplicity and efficiency. IxChariot justifies its higher setup costs with advanced features and longer-term ROI through enhanced network performance insights.

To learn more, read our detailed IxChariot vs. LinkRunner Report (Updated: March 2025).

Buyer's Guide

IxChariot vs. LinkRunner

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IxChariot

Ranking in Network Troubleshooting

11th

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

LinkRunner

Ranking in Network Troubleshooting

1st

Average Rating

8.6

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Network Troubleshooting category, the mindshare of IxChariot is 4.9%, up from 2.9% compared to the previous year. The mindshare of LinkRunner is 19.6%, down from 23.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Troubleshooting

Featured Reviews

Venkat Lkmula

Tech spesialist at INT tech services

A vast solution with user-friendly features and reasonable pricing

It is very scalable. You can easily increase the payers in the license activation. If you have any issues, the IxChariot host system can be rebooted. We currently have about 100 setups in our lab. Out of those 100 setups, around 90 are being used. So overall, 90% of the setups use a minimum of 10 paces where we test the range versus rate. In addition, we are building up several test bits, which will increase the usage. No maintenance is required for this solution unless the host system has a problem. Once IxChariot is installed, it automatically updates if you set it to auto-update.

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Jesse_B

Manager of networks and infrastructure at a government with 5,001-10,000 employees

Impressive ease of use, gives comprehensive results in seconds, and saves a lot of time and resources

I've found the VLAN test feature to be most valuable. That's because not many devices do VLAN tests. Normally, I have to send a center technician to check a line and see if it's alive. If it's working, then I have to send a network technician out to log into a switch and see which port it's on and on which VLAN that port is. That's two persons and two separate visits. This device does all of this in a matter of seconds, and that has saved me a lot of time, troubleshooting, and resources. Its ease of use is very impressive. LinkRunner allows me to have my technicians run tests that are normally too complex and require a network specialist. AutoTest works with just one click. AutoTest does a lot of testing that would normally require a network specialist to log in to a switch and check out VLAN based on a port. My technicians don't have to log in to the switch anymore. They can just do AutoTest and information is provided online. So, I no longer have to send a specialist. I can have my technician run these very complex tests. It saves me on resources, time, and site visits. When it comes to troubleshooting, based on my experience, it has given very useful and very helpful information, especially for my field technicians. It has reduced my visits and the amount of presence because it gives a very comprehensive report on your network tests. It tests multiple variables and multiple parameters and gives a very informative report that makes it easy to pinpoint what is the root cause. There are many tools in this one solution. It's basically a bunch of toolkits or tool sets in one device, which makes it very powerful testing equipment.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Implementing IxChariot is very easy and user-friendly."

"The most valuable feature is the end-to-end testing with the "dart," as they call it, where you can test for faults in the cable or if they've been terminated properly."

"Having the results sent directly, via email, from the LinkRunner itself makes it really great for logging different things that you're trying to document within your organization. You can have a paper trail of what your organization has as far as infrastructure goes."

"I've found the VLAN test feature to be most valuable. That's because not many devices do VLAN tests. Normally, I have to send a center technician to check a line and see if it's alive. If it's working, then I have to send a network technician out to log into a switch and see which port it's on and on which VLAN that port is. That's two persons and two separate visits. This device does all of this in a matter of seconds, and that has saved me a lot of time, troubleshooting, and resources."

"I like the fact that I can tell the equipment to stop at a certain point during the test of a cable, to see whether or not there is basic connectivity. I can stop it before it starts pinging the outside world, such as Google or, perhaps, our core network switch. Those basic results—do I have a basic connection and power—finish up fast and I can move on."

"The LLDP decoding is better than on some of the other devices that we've used. Specifically, it goes beyond the minimum of the LLDP data to decode, and it shows the LLDP port descriptions. That makes it vastly simpler to identify which port you're connecting to on a switch that's patched back to some other building, rather than having to figure out an SNMP index or something else."

"It provides a way to test 10Gig connectivity. Previously, we had to hook up a switch. That was our only way. Now, with LinkRunner, we can test on the fly if an SFP is bad or if the switch has the right configuration on it."

"AutoTest is very helpful. It's very streamlined and it's very easy to set up and very easy to identify what we want to achieve. It's probably the feature we use the most. It provides us with LLTD, which is very useful."

"I like that LinkRunner is an all-in-one device with a touchscreen interface. You don't have to pair it with a phone or anything else to get the full functionality. The built-in tests are one of the most significant advantages. It will pull an IP, ping the gateway, ping out to the intra, and report everything on the screen. It will tell you when a test completes or fails and why."

Cons

"The graphical user interface needs to be improved."

"One of the things I'd like to see in future versions of LinkRunner is a wireless dongle embedded into the product so that I don't need to have a separate wireless dongle. It should be built into that."

"One area where LinkRunner could be improved is the battery life. Depending on which tests are run, it gets a decent six to eight hours. However, sometimes we need to do back-to-back shifts to meet a deadline, and we need access to an outlet to keep it plugged in and charging. It takes about an hour or two to charge."

"They should allow firmware updates even if you don't have an AllyCare contract. I'm in a situation right now where they've released firmware for bug fixes, but we cannot access those, which makes the device almost useless. You almost want to just throw it out the window because they're not supporting their product unless you have an AllyCare contract."

"It runs tests quickly, but it takes a while to boot up. It's somewhat disappointing that LinkRunner takes some time to turn on. When I arrive in the space, I usually spend the first two minutes waiting."

"If it weren't for the battery, it would probably get an eight out of 10. But because of the battery, it's infuriating and it's not reliable."

"It does take a little while to boot up if it's turned off."

"It doesn't turn off automatically, but the toning function goes to sleep. It seems to stop toning after five or six minutes if you don't find the cable. It could be up to ten minutes, but if you don't find the cable that you're trying to tone quick enough, you'll have to go back and restart the tone. So, it doesn't turn itself off, but while toning, it turns itself off."

"It's a little bit tough getting used to at first, but once you get the hang of it, and once you start using it more, like anything, it gets easier. The difficult part, at first, is knowing where to find each test and how to use the tests."

Pricing and Cost Advice

Information not available

"I didn't have to buy it, but if I was going to have my choice, I wouldn't buy it just because of the price point. It works pretty well to do one thing. For the cost, it is definitely not worth it. There are other products out there that can do the same thing for probably 70% less. I am not aware of any additional costs."

"Its pricing is all right. Of course, from the business point of view, the cheaper it is, the better it is, but I prefer to spend a bit more money to get a quick response, which is helpful especially when we are onsite or in a very critical situation. We are not only paying for the product. We are paying for the people behind the product in terms of developers and technical support. When you need some help, they will be behind it, and they'll support you. There are no additional costs other than the standard licensing fee."

"The cost of this device is very expensive, especially with the NetAlly Care on top of the costs. It is not for personal use and would be very expensive for smaller businesses."

"It's expensive but you definitely get what you pay for. I would buy another one if I had to."

"It's an expensive device. Don't expect it to be cheap. But the pricing is good. It certainly seemed in line with anything else I was looking at at the time."

"I would buy another one if I had a chance but they're too expensive. If they made it a bit cheaper, I think a lot of network engineers and network administrators would immediately jump onto it."

"It's reasonably priced in my market. It provides good value for money. The device is competitively priced as compared to other solutions. It gives you a lot of functionality and saves you a lot of time and resources. I see it as a good buy and good value for money. I stand for it."

"The price was fine. You pay for the unit, and there are no licensing or maintenance fees."

Top Industries

By visitors reading reviews

Manufacturing Company

15%

University

13%

Healthcare Company

Government

University

11%

Manufacturing Company

10%

Healthcare Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

No data available

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Compared 25% of the time

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Compared 10% of the time

Product Reports

Buyer's Guide

Network Troubleshooting

March 2025

Download IxChariot product report

Buyer's Guide

LinkRunner

March 2025

Download LinkRunner product report

Overview

IxChariot instantly assesses and troubleshoots networks and applications before and after deployment. This powerful assessment tool uses software agents called Performance Endpoints to simulate application traffic and deliver key performance metrics to a central console for easy management

Validate your devices and networks with proven software-based solution you can rely on
Instantly assess network performance, including wireless performance and geo-location
Manage your tests from modern and intuitive web-based user interface
Leverage distributed and portable performance endpoints deployed on mobile, PC, Mac or in any hypervisor or cloud provider
Validate Wi-Fi clients and access points (APsP based on Wi-Fi Alliance certification tool

Keysight Technologies

LinkRunner AT 3000 & 4000. Next Generation Copper and Fiber Ethernet AutoTester. Fast and comprehensive validation of network links and powerful copper and fiber network connectivity troubleshooting. Tests from 10Mbps to 10Gbps, PoE, VLAN, switch port, path analysis, packet capture, topology mapping and so much more!

NetAlly

Sample Customers

Information Not Available

Philips Healthcare, HCA Healthcare, University of South Dakota, Memorial Hermann, Baltimore County Public Schools, Aaramrak.

Buyer's Guide

IxChariot vs. LinkRunner

March 2025

Free Report: IxChariot vs. LinkRunner

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