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Alida vs PROS Scientific Analytics comparison

Alida and PROS Pricing Solutions are both solutions in the Marketing Intelligence category. Alida is ranked #26, while PROS Pricing Solutions is ranked #2. Alida holds a 2.0% mindshare in MI, compared to PROS Pricing Solutions’s 7.7% mindshare.
Alida
  • 39 Views
  • 18 Comparison Views
PROS Scientific Analytics
  • 97 Views
  • 50 Comparison Views
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 26, 2025

PROS Scientific Analytics and Alida compete in the analytics sector. PROS Scientific Analytics holds an edge with its dynamic pricing capabilities and extensive analytical tools, while Alida's strength lies in its comprehensive customer experience management features.

Features: PROS Scientific Analytics offers dynamic pricing optimization, predictive analytics capabilities, and extensive analytical tools. Alida provides in-depth survey analysis, customer feedback management, and comprehensive customer experience management.

Ease of Deployment and Customer Service: Alida benefits from a straightforward deployment process and strong customer support. PROS Scientific Analytics has a complex deployment but offers direct technical support and customization options.

Pricing and ROI: PROS Scientific Analytics involves a higher initial setup cost, offering robust long-term ROI through its dynamic pricing model and analytics. Alida is more affordable, providing significant returns by focusing on maximizing customer experience.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alida
Ranking in Marketing Intelligence
26th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Customer Experience Management (57th)
PROS Scientific Analytics
Ranking in Marketing Intelligence
2nd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Customer Data Analysis (9th)
 

Mindshare comparison

As of April 2025, in the Marketing Intelligence category, the mindshare of Alida is 2.0%, down from 2.1% compared to the previous year. The mindshare of PROS Scientific Analytics is 7.7%, up from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Marketing Intelligence
 

Comparisons

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Product Reports

Buyer's Guide
Customer Experience Management
March 2025
Alida reportDownload Alida product report
No data available
 

Also Known As

Total Experience Management (TXM), Vision Critical, Pressly
No data available
 

Overview

Alida offers a sophisticated platform for customer experience management, providing tailored solutions to gather insights and drive strategic decision-making for businesses.

Alida empowers companies to harness customer feedback effectively, allowing them to make informed decisions with tools that streamline data collection and analysis. Businesses utilize its intuitive design to engage users, understand customer needs, and apply insights derived from actionable feedback, making it an essential tool in today's fast-paced market.

What are the crucial features of Alida?
  • Feedback Collection: Comprehensive tools for gathering customer opinions and insights efficiently.
  • Data Analysis: Advanced analytics capabilities for extracting meaningful patterns and trends.
  • Customizable Dashboards: Flexible interfaces tailored to specific business metrics and goals.
  • Integration Support: Seamless integration with other enterprise systems for unified operations.
  • Real-Time Reporting: Up-to-date reporting features that allow for quick decision-making.
What benefits and ROI should users note in reviews?
  • Increased Engagement: Enhanced customer and employee engagement leading to stronger relationships.
  • Improved Decision-Making: Data-driven insights that enhance strategic choices and outcomes.
  • Efficiency Gains: Streamlined processes resulting in time and cost savings.
  • Scalability: Adaptable to growing or changing business demands without significant overhauls.
  • Customer Satisfaction: Positive impact on customer satisfaction scores and loyalty.

In industries such as retail, Alida is implemented to capture real-time customer feedback during the buying journey, allowing brands to refine experiences and boost satisfaction. Meanwhile, in the financial sector, firms use Alida's analytics to anticipate client needs and tailor services more precisely, fostering stronger client relationships and enhancing service delivery standards.

Alida
PROS Scientific Analytics quickly identifies product and customer segment-specific profit improvement opportunities. PROS Scientific Analytics integrates with PROS Price Optimizer and PROS Deal Optimizer modules to provide decision support as you set enterprise pricing strategy, create price lists and contracts, and provide sales approvals.
PROS Pricing Solutions
 

Sample Customers

Accenture, Bell Media, Deloitte, Rogers, Salesforce, Scotiabank, Shopify, DocuSign, Avaya, MongoDB
Virgin Atlantic, EgyptAir, Emirates, ABB, McKesson, Pearson, Ciena, Cargill, La Compagnie, Panduit, Kimberly-Clark, Zoetis
See our list of best Marketing Intelligence vendors.

We monitor all Marketing Intelligence reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.