Alorica Contact Management Outsourcing vs Vertex Business Services Contact Management Outsourcing comparison

Alorica Contact Management Outsourcing provides a seamless customer experience, with innovative sales and revenue generation, technical support, customer care and back office solutions for a truly remarkable partnership. Alorica approaches issues resolution from both sides - customer acquisition and retention - by implementing predictive modeling and contact strategies, and by making process improvements that foster brand loyalty, renewals and repurchases. Its comprehensive technical support solutions aim to provide positive customer experiences, end-to-end whether its pre-sales, post-sales or in- or out-of-warranty support, our product experts.

NLB Services is a technology, analytics and process optimization company with a focused Indirect Tax Digital Transformation practice. NLB Services has a team of tax technology experts to resolve challenges and manage tax digital transformation in the Indirect Tax Life Cycle. The Indirect Tax Life Cycle consists of initiate transaction, determine tax, record, reconcile, and compliance. NLB Services offers Tax Automation (Integration of ERP's with various tax software systems), Robotics Process Automation, Analytics, IoT, Machine Learning, and Artificial Intelligence to make the processes in Indirect Tax Life Cycle efficient and effective.

NLB Services provides end-to-end delivery using the Waterfall and Agile methodologies. Next Level Business Services’ biggest differentiator is people, tools, and framework that brings time-to-value and optimize cost to their clients.