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Ameyo Fusion CX vs ProProfs Help Desk comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Ameyo Fusion CX
Ranking in Help Desk Software
25th
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
ProProfs Help Desk
Ranking in Help Desk Software
39th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Help Desk Software category, the mindshare of Ameyo Fusion CX is 0.4%, up from 0.1% compared to the previous year. The mindshare of ProProfs Help Desk is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Help Desk Software
 

Featured Reviews

Alfred Watts - PeerSpot reviewer
CRM and billing solution used in a large enterprise that offers scalability and stability
I would advise others to consider budget when looking at this solution. If you're a small company of less than 500 employees, it is an expensive investment. It is more suited to large enterprises. I would rate this solution a seven out of ten due to scalability, price and support.
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Questions from the Community

What do you like most about Ameyo Fusion CX?
We previously used Survey Monkey. We moved to using this solution because it offers more features. This solution offers call billing, CRM capabilities and remote support.
What needs improvement with Ameyo Fusion CX?
In a future release, I would like to have smart learning. There are three phone networks in the UK and we want to know which networks are being used. I would also like to have language interpretation.
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Overview

 

Sample Customers

Bank Bazaar
Sony, Dell, Cisco
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: October 2024.
816,406 professionals have used our research since 2012.