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AMS AlertFind vs OnSolve Platform for Critical Event Management comparison

 

Categories and Ranking

AMS AlertFind
Ranking in Mass Notification Software
7th
Average Rating
3.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
OnSolve Platform for Critic...
Ranking in Mass Notification Software
2nd
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
IT Alerting and Incident Management (13th), Critical Event Management (CEM) (1st)
 

Mindshare comparison

As of November 2024, in the Mass Notification Software category, the mindshare of AMS AlertFind is 2.0%, down from 5.7% compared to the previous year. The mindshare of OnSolve Platform for Critical Event Management is 17.7%, down from 24.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mass Notification Software
 

Featured Reviews

SR
Oct 1, 2017
Easy to use and deploy in NoC and Command Centers. I would like them to add out of the box integrations to common NoC tools.
Out of the box integrations to common NoC tools including ticketing systems, Change Control and Analyst logging. Dell AlertFind occupies one of the most critical areas of an critical incident escalation by providing the multi-channel notifications. Dell could find greater adoption in NoC/Command and Control centers by having out of the box integration with common service support tools used in the enterprise. A prime example would be for AlertFind to have an integration into WEBEX/Go2Meeting so that AlertFind users could schedule a troubleshoot meeting as they are sending the escalation broadcast. Another great feature would be out of the box integrations to ticketing systems like ServiceNow or ZenDesk. If the details of the AlertFind (broadcast group, message, times, responses) could be automatically added to an associated incident ticket- that would add more color and completeness to service support actions. Looking for complete ITSM integration similar to comparable offerings.
it_user826692 - PeerSpot reviewer
Feb 26, 2018
Allows for a systematic and uniform method of alerting personnel in every location, but the user interface is too complicated
Emergency alerting for a global company in 14 countries It allows for a systematic and uniform method of alerting personnel in every location. It has the same general functions as most emergency alerting systems. The placeholder dropdowns for message templates are useful. The user interface is…

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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Government
12%
Healthcare Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

Dell AlertFind, AlertFind, Aurea AlertFind, MessageOne AlertFind
Send Word Now, OnSolve MIR3, OnSolve CodeRED, OnSolve SmartNotice, OnSolve TelAlert
 

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Overview

 

Sample Customers

Allianz, Bed Bath & Beyond, Starwood Hotels and Resorts, AAA, Southern Company, WSGR
Gift of Life Michigan, The Salvation Army Greater New York Division, PR Newswire, Carnival Group, The United Network for Organ Sharing, Virgin Atlantic, University of Delaware, NetApp, CME Group