OnSolve Platform for Critical Event Management vs xMatters comparison

The OnSolve Platform for Critical Event Management is a comprehensive solution designed to help organizations effectively manage critical events. Its primary use case is to provide real-time situational awareness, enabling organizations to proactively respond to and mitigate potential threats.

The platform offers a range of valuable functionality, including event monitoring, alerting, and incident management. It aggregates data from various sources, such as social media, weather updates, and internal systems, to provide a holistic view of the current situation. This allows organizations to quickly assess the impact of an event and take appropriate actions.

The platform also enables automated alerting and notification, ensuring timely dissemination of critical information to relevant stakeholders. It supports multi-channel communication, including SMS, voice calls, emails, and mobile app notifications, to reach individuals across different devices and locations. This helps organizations rapidly communicate with employees, customers, and other key stakeholders during emergencies.

Furthermore, the platform facilitates incident management by providing tools for task assignment, collaboration, and tracking. It allows organizations to create response plans, allocate resources, and monitor progress in real-time. This streamlines the incident response process, leading to faster resolution and reduced impact on operations.

xMatters, an Everbridge company, is a service reliability platform that helps DevOps, SREs, and operations teams rapidly deliver products at scale by automating workflows and ensuring infrastructure and applications are always working. The xMatters code-free workflow builder, adaptive approach to incident management, and real-time performance analytics all support a single goal: deliver customer happiness.

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• Reliable services, rapid innovation: Automate operations workflows, ensure applications are always working, and deliver remarkable products at scale with the xMatters service reliability platform.

• Automate on the xMatters service reliability platform: Move faster with confidence. Our no-code and low-code integrations let you build flexible workflows to address issues proactively—even during deployments.

• Frictionless on-call: Manage on-call seamlessly. Automatically escalate to the right people, schedule with ease, and act on detailed alerts from anywhere.

• Adaptive Incident Management: Stay resilient in any scenario with our adaptive approach to incident management. Automate resolution, protect customers from disruptions, and learn from each event.

• Signal Intelligence: Put situations in context and cut through the noise of multiple monitoring tools with filtering and suppression, alert correlation, enriched notifications, and routing based on role or function.

• Actionable Analytics: Get quick insights into key metrics to understand inefficiencies, boosting collaboration and productivity across engineering and operations teams.