Try our new research platform with insights from 80,000+ expert users

AntWorks CMR+ vs UiPath comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (5th)
AntWorks CMR+
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Intelligent Document Processing (IDP) (21st)
UiPath
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
818
Ranking in other categories
Robotic Process Automation (RPA) (1st), Agentic Automation (1st)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Rick Koo - PeerSpot reviewer
Leading-edge NLP capabilities, efficient training of machine learning models, and the automation saves us significant time
The machine learning capability is good. The algorithm helps us to get the right data with less training effort. The technology seems to be a little bit ahead of the standard NLP software. They use more pattern recognition, rather than basing everything on reading static text. The problem with relying on an unchanging text is that it can depend on things such as the formatting, and where things appear within a document. This solution can process complex formats, which is helpful for us because we get a lot of PDFs and they come in many different formats. As an example, a carrier might include a list of their rates in a table, whereas a different carrier will write their rates into a paragraph, and yet another will put them into some sort of graphic. If you only capture text then you will only capture part of that data. Pattern recognition ultimately helps us to circumvent the problems in dealing with format variability in documents and allows us to capture the right data. When it comes to predicting what it is that a document needs manual intervention, CMR Plus does it pretty well. They have a QA cycle that is usually able to highlight such data. The content recognition ability, in terms of giving us only the data that we need and nothing else, is pretty good. It has a positive effect on our efficiency and by extension, it impacts our infrastructure costs.
Navinkumar Sadasivam. - PeerSpot reviewer
Reduces the cost of digital transformation and helps our client reduce their on-premises footprint
Building automation using UiPath is easy and in most cases can be done with a single click. There is no need to write coding. We can insert and delete columns or remove duplicate frames easily. We have already implemented a couple of solutions, one of which is a maintenance automation database. The users of the database want to send emails with attached files and other artifacts, and previously this was done manually. Each day, up to 300-500 items were manually processed by 50-60 people who would navigate to a separate application, search for the file, upload it, and send the email. This was a tedious task and accuracy and reliability were questionable, requiring manual verification. This process was repeated monthly for around 10,000-12,000 items, taking around 25-30 days to complete. We automated this process and provided a high-level solution initially, which was later built, bought, and deployed. The bot we created is capable of processing 900-950 items per day, meaning that all 10,000 items can be processed within eight to ten days. This reduces the processing time by one-third and the cost from 100 to around 12 months, as we only need three to four rotational shifts to monitor the bot. Sometimes the bot may disconnect or encounter issues beyond our control, but we address these promptly to reinstate the process. This is the work we are doing in our organization. End-to-end automation is a crucial aspect of completing tasks within the specified time frame. Clients do not want to wait for extended periods, such as a month or two, and prefer to see progress at least one-third or one-fourth of the way through. This ensures that clients are not preoccupied with a single task and can focus on improving their business while also increasing accuracy. UiPath aims to provide clients with a high return on investment from both the software build and business development perspectives. This is achieved by delivering effective solutions that meet clients' needs. We are satisfied with UiPath's community. Occasionally, we encounter some queries or doubts, such as whether we should use a particular feature or MAC code, or whether we can use a certain file. While we cannot always rely on direct support for such minor issues, we found that the UiPath community can be a helpful resource. We search for similar issues that other users may have faced and posted about, and we often find solutions to our questions in a timely manner. Overall, we find the UiPath community to be effective and useful. UiPath has helped our client reduce their on-premises footprint. This decision is purely based on the client's interests and has nothing to do with our personal or company interests. Generally, clients prefer cloud integration as they want their systems to be up and running 99.9 percent of the time. However, sometimes they may opt for on-premises solutions based on the CDRT of a particular application, which refers to the sensitivity of the data involved. We have some limited automation that deals with sensitive information, such as credit-related automation, which the client cannot access. In such cases, clients may prefer an on-premises solution, but overall, cloud integration is becoming more important. With the implementation of AI, we can utilize UiPath for automation, which is more dependable. UiPath reduces the cost of digital transformation. Our clients are highly satisfied with the nearly 99 percent reduction in human error achieved through the use of UiPath. This includes both individual and team errors. However, during the development phase, some human input was necessary to create rules for the bot to follow. Any potential issues were identified and resolved during testing by our IT and testing teams. Overall, our clients are pleased with the system's reliability and performance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is simple, user-friendly, and very intuitive."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"The best feature of Automate is its ease of use, which is a major selling point."
"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"The automation provided by this solution has saved us a lot of time."
"Pattern recognition ultimately helps us to circumvent the problems in dealing with format variability in documents and allows us to capture the right data."
"The unattended, back-office robots are the most beneficial feature."
"The most valuable feature of UiPath is the ability to consume APIs directly from any application."
"I like the UiPath Orchestrator. The Marketplace is also helpful because there are pre-built automations we can use."
"The automation saves on manual labor."
"The most valuable feature is the ability to extract structured data, as this is an essential part of the bots that we create."
"Excel, PDF, and email automation, as well as document understanding, task mining, and process mining, are valuable features of UiPath."
"The quick delivery is good, and the solution is easy to use."
"UiPath Orchestrator is a valuable feature for us. We started with all attended bots without Orchestrator, on-premises or on the cloud. It was almost like a very low-cost way to prove that we needed this technology and that we could use it. So, for our first year we did that. For the second year, we got Orchestrator, and it has given us the ability to utilize the bots more effectively. I thought we were going to have more attended bots, and we didn't because the process owners wanted things to happen in the background and wanted to be able to schedule them. Being able to do that and not have to have someone worry about triggering the bot or babysitting the computer while the bot runs, etc. has been the biggest gamechanger for us."
 

Cons

"It's possible that they could use a stronger community for seeking guidance and help."
"Fortra's Automate is not as reliable as I would like it to be."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"There is a lack of good development for artificial intelligence, such as machine learning."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"We would like to see the overall accuracy increase from approximately 70% to perhaps 85%."
"It would be very helpful to have a simple and extensive training guide, or training model, to help learn how to work with the product."
"Improving financial and recording operations through the use of charts would be advantageous."
"The attended bot functionality is in need of improvement."
"Scaling efficiently and supporting people with technical information has been challenging."
"The pricing structure is very complicated."
"However, challenges arise when attempting to automate multiple VPN connections."
"We need to be able to span across a bigger complex network. Right now, the decision-making is based on a five step rule. It would like to see this increased, so we can take on bigger productions and work more efficiently."
"UiPath needs to improve its documentation. AI Fabric's installation was an absolute nightmare. I tried to get help from the documentation portal and couldn't find what I was looking for."
"We would like to see better connectivity with different technologies. We found credential management to be something that is a real problem for us, especially working with third-party systems."
 

Pricing and Cost Advice

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"It comes with a package that costs approximately $20,000 USD per year."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"The pricing is really good, and it's based on usage."
"UiPath is somewhat expensive."
"The ROI on all of our RPA use cases is from a throughput perspective. Processing time improvement is anywhere between 70 percent faster to 300 to 400 percent faster. For the right processes, there is even up to 7X to 10X improvement from a throughput perspective, even though it works through the UI."
"Different licenses are used to activate features that the organization wants to use. For example, they offer licenses for UiPath Studio X, attended automation, unattended automation, document understanding, and so forth."
"The license cost is expensive because we have to pay for each tenant."
"I believe that the price is on the higher side."
"I am using the Community Edition and am not familiar with the cost of the paid editions."
"The licensing is close to optimum; however, there is room for improvement in both the cost and flexibility of the licenses."
"On a scale of one to ten, with ten being the most expensive, I would rate the price an eight out of ten."
report
Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.
841,004 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Healthcare Company
8%
Manufacturing Company
7%
Financial Services Firm
17%
Government
11%
Manufacturing Company
9%
Computer Software Company
9%
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
Ask a question
Earn 20 points
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
 

Also Known As

HelpSystems Automate, Automate
ANTstein
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Information Not Available
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about AntWorks CMR+ vs. UiPath and other solutions. Updated: January 2025.
841,004 professionals have used our research since 2012.