CA App Synthetic Monitor and Apica are two prominent solutions in the synthetic monitoring market. While both offer robust functionalities, CA App Synthetic Monitor appears to have an edge in pricing and support, whereas Apica delivers superior features that users find worth the investment.
Features: Users commend CA App Synthetic Monitor for its monitoring tools, alerting capabilities, and detailed reporting. Apica stands out with advanced scripting options, extensive test locations, and comprehensive performance metrics.
Room for Improvement: CA App Synthetic Monitor could benefit from a more intuitive dashboard, faster updates, and enhancing its user-friendly interface. Apica users suggest improvements in the frequency of data collection, customer support response times, and addressing technical enhancements.
Ease of Deployment and Customer Service: CA App Synthetic Monitor users experience a smooth deployment process and excellent customer service. Apica’s deployment is generally easy, though some mention longer setup times, with customer service being reliable but less consistently praised compared to CA App Synthetic Monitor.
Pricing and ROI: CA App Synthetic Monitor is favored for its competitive pricing and high ROI, making it accessible to a wider range of businesses. Apica’s pricing is higher but justified by its feature-rich platform, delivering strong ROI for users seeking advanced capabilities.
Apica offers a unified platform to remove complexity and cost associated with data management. You collect, control, store, and observe your data and can quickly identify and resolve performance issues before they impact the end-user. Apica Ascent swiftly analyzes telemetry data in real-time, enabling prompt issue resolution, while automated root cause analysis, powered by machine learning, streamlines troubleshooting in complex distributed systems. The platform simplifies data collection by automating and managing agents through the platform’s Fleet product. Its Flow product simplifies and optimizes pipeline control with AI and ML to help you easily understand complex workflows. Its Store component allows you to never run out of storage space while you index and store machine data centrally on one platform and reduce costs, and remediate faster. Observe offers modern observability data management, helping you with MELT data, effortless dashboarding, and seamless integration of synthetic and real data.
IT organizations require full visibility into business-critical applications regardless of where they're hosted in order to maintain service levels and proactively deal with issues before the end-user is impacted. CA App Synthetic Monitor uses synthetic transactions to provide performance insight for these applications no matter where they're hosted: outside the firewall, in the cloud or delivered via a managed service provider (MSP). Delivered as software as a service, CA App Synthetic Monitor provides end-to-end transaction response time visibility into cloud, mobile and traditional web applications using synthetic transactions delivered by a network of 95 monitoring stations across six continents, 48 countries, 93 cities and 15 time zones.
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