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AppDynamics vs Prisma Cloud by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
AppDynamics boosts user availability, performance, troubleshooting, and ROI, leading to client satisfaction and streamlined feature development within a year.
Sentiment score
8.3
Prisma Cloud improves security by automating compliance, reducing alerts, and increasing efficiency, despite high costs and initial challenges.
Prisma Cloud has reduced our runtime alerts by 25 percent through the nature of developers being able to fix their own code by shifting the responsibility of identifying misconfigurations and vulnerabilities.
The return on value is in the securing of the applications that we are deploying, as well as through a better understanding of the types of issues in the type of environment.
Before, we had a few staff members who monitored our environment, but now the alerting and other processes happen automatically, so there is a good ROI in terms of resources.
 

Customer Service

Sentiment score
7.2
AppDynamics' customer support gets mixed reviews; some praise responsiveness and professionalism, others criticize slow responses and communication issues.
Sentiment score
6.8
Prisma Cloud's support is responsive and knowledgeable, though some users face delays and communication issues, varying by region.
The presales team was very proactive and helped us in every aspect we needed to resolve our queries during implementation and they provided knowledge to our team internally.
They have remained engaged to drive resolution of issues that we have found.
When we raised an issue to high priority, they answered faster.
 

Scalability Issues

Sentiment score
7.1
Users have mixed opinions on AppDynamics' scalability, praising its potential but noting challenges and performance issues at larger scales.
Sentiment score
7.9
Prisma Cloud offers scalable management across multi-cloud environments, excelling in integration and enterprise growth, despite some functionality challenges.
How flexible is the tool as far as working with different cloud environments goes? And it is perfectly fine in that regard.
It's very scalable and very easy to use.
Aporeto is now available in AWS where it efficiently deploys, manages, and secures applications at scale on various platforms including Kubernetes, Docker, Linux, and Mesos, among others.
 

Stability Issues

Sentiment score
6.2
AppDynamics is highly rated for stability and reliability, with users appreciating its performance and planning to continue its use.
Sentiment score
6.8
Prisma Cloud is stable and reliable, with high ratings for scalability and minimal impact from occasional glitches or disruptions.
The ability to log in and get near real-time data on our cloud environment is very good.
A pre-announcement or pre-testing of the alerts would be a better way for them to do this, instead of creating 50 or 100-plus alerts.
I cannot recall any downtime with the solution.
 

Room For Improvement

Users want AppDynamics to improve features, integrations, support, costs, AI capabilities, ease of use, and cloud performance.
Prisma Cloud needs improvements in UI complexity, pricing, customization, integration, identity management, and support for more cloud environments.
API security is an area that is definitely growing, because almost every web application has tons of APIs connecting to other web applications with tons of APIs.
It is scanning everything rather than giving us the ability to be real granular in choosing which agents can scan which repositories.
Their support needs to be improved. It is by far one of the worst support that I have seen.
 

Setup Cost

AppDynamics' licensing costs range widely and can be expensive, leading some companies to consider cheaper alternatives like DataDog and Dynatrace.
Prisma Cloud offers flexible licensing, valued for its features and consolidation, with costs based on consumption and workloads.
There are no additional costs to the standard licensing fees for Prisma Cloud.
Does it do what we need it to do? Does it work with the things that we want it to work with? That is the important part for us.
They gave us some good discounts right at the end of the year based on the value that it brings, visibility, and the ability to build in cloud, compliance, and security within one dashboard.
 

Valuable Features

AppDynamics offers robust monitoring, real-time alerts, detailed diagnostics, customizable dashboards, and extensive integration, enhancing operational efficiency and user experience.
Prisma Cloud enhances security with multi-cloud integration, automated forensics, CI/CD integration, and comprehensive visibility across hybrid environments.
Aporeto is designed to combine metadata from the orchestration layer, the container, the operating system, and the AWS instance identity document.
The most valuable feature is that the rule set is managed and that it can be run on a regularly scheduled basis.
The Inventory functionality, enabling us to identify all of the resources deployed into a single account in either AWS or Azure, or into Prisma Cloud as a whole, has been really useful for us.
 

Categories and Ranking

AppDynamics
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
156
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th), Mobile APM (3rd), Container Monitoring (3rd)
Prisma Cloud by Palo Alto N...
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
108
Ranking in other categories
Web Application Firewall (WAF) (5th), Container Security (1st), Cloud Workload Protection Platforms (CWPP) (1st), Cloud Security Posture Management (CSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (1st), Data Security Posture Management (DSPM) (1st)
 

Mindshare comparison

AppDynamics and Prisma Cloud by Palo Alto Networks aren’t in the same category and serve different purposes. AppDynamics is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 5.2%, down 6.3% compared to last year.
Prisma Cloud by Palo Alto Networks, on the other hand, focuses on Cloud Security Posture Management (CSPM), holds 19.5% mindshare, down 21.0% since last year.
Application Performance Monitoring (APM) and Observability
Cloud Security Posture Management (CSPM)
 

Featured Reviews

Noorul Mustafa Khan - PeerSpot reviewer
Widely used by most financial services sectors, such as banking and insurance sectors
Currently, the solution is on the cloud as well. You can have your cloud applications onboarded to AppDynamics without any issues. AppDynamics has its own SaaS environment and SaaS controller on which you can onboard your application. You will need to install some of the AppDynamics agents. I used to contact the tools team, and they used to answer our queries mostly. If not, they used to take it to the support and then come back with their solution. Users need to list all the servers related to their application on which they want the AppDynamics agents installed. Depending on whether your application is cloud-based or non-cloud, you need to list all your servers. Then, a further installation process would be recommended. To use AppDynamics, you need to understand the different flows. If an issue is currently ongoing, you need to check which GUI flow is being used. If you want previous data, it will be in the history, and that's a different flow. Working with the tool is tricky, but two to three weeks of continuous work on it should bring you up to date. Suppose you are working in a bank. For your application, you can configure everything regarding the business transaction. For balance transfers, you can have one business transaction that will monitor balance transfers. There can be another business transaction that can monitor credit cards. You can configure different flows and transactions within the flows in terms of business transactions. Wherever there is an issue, that exact business transaction will start developing. The integration of AppDynamics within our CI/CD pipeline has positively affected our deployment frequency and application quality. Whenever there is a deployment or release, we see some hiccups in AppDynamics. There will be some things going on on that server, which we can easily identify in AppDynamics. Only after we validate that do we give the next go. Overall, I rate the solution eight and a half out of ten.
Mohammad Qaw - PeerSpot reviewer
It gives you one console to see all of your assets, review their configurations, and build your processes
Most customers use Prisma Cloud for visibility and compliance. Prisma has so many features, but many organizations do not use them. They primarily use the visibility part to connect all their cloud accounts and hosts for visibility to see if they are missing any security controls or if they have any misconfigurations. You can connect it to cloud environments such as Azure, AWS, Oracle Cloud, Alibaba, etc., or to an on-prem data center. Prisma Cloud gives you so many options to automate processes related to your daily operations. When it comes to cybersecurity, you can automate things with their existing APIs. They also have out-of-the-box integrations with many solutions. I have not seen any limitations. Everything is customizable. You can do whatever you want, defining the reporting and custom use cases. They recently updated the UI, so it's much better than before.
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Top Industries

By visitors reading reviews
Educational Organization
49%
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
5%
Educational Organization
17%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
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Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
What is your primary use case for Prisma Cloud by Palo Alto Networks ?
Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
What Cloud-Native Application Protection Platform do you recommend?
We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We are able to easily see where our container vulnerabilities lie and and where cl...
What do you think of Aqua Security vs Prisma Cloud?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
 

Also Known As

AppD, AppDynamics APM
Palo Alto Networks Prisma Cloud, Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
 

Overview

 

Sample Customers

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: December 2024.
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