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Arcserve Cloud Direct vs AvePoint Cloud Backup comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Arcserve Cloud Direct
Ranking in Cloud Backup
51st
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Disaster Recovery as a Service (16th)
AvePoint Cloud Backup
Ranking in Cloud Backup
12th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
10
Ranking in other categories
SaaS Backup (3rd)
 

Mindshare comparison

As of December 2024, in the Cloud Backup category, the mindshare of Arcserve Cloud Direct is 0.3%, down from 0.3% compared to the previous year. The mindshare of AvePoint Cloud Backup is 3.8%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
Hendrik Belitz - PeerSpot reviewer
Has a straightforward setup process and valuable data security policies
The product's sales process needs improvement. It takes a lot of work to acquire it. AvePoint doesn't sell products directly to the customers. They take the help of IT system distributors. It is challenging for small or medium-sized businesses to purchase it. This particular area needs improvement compared to other companies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."
"The recovery options in Microsoft 365 are not adequate and it does not help to recover data from the recycle bin that is older than 90 days. The solution has made us more efficient and helps to recover data that is older than 90 days."
"The backup and recovery functionalities of the product are very useful."
"The most promising feature of the product is data security policies, which make it simpler to include compliance processes."
"It is the only product in the market that offers platform backup."
"The most valuable features are the email backup and the SharePoint backup."
"The SaaS feature of AvePoint Cloud Backup is very strong."
"The product's initial setup phase was super easy."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on. Such customers often choose another backup solution instead of AvePoint."
"It is challenging for small or medium-sized businesses to purchase it."
"The product's price is an area of concern where improvements are required."
"It is not a traditional restore process and it is somewhat limited in what we can do."
"The restoration could be faster."
"For improvement, AvePoint can provide details on how the tool's backup scope works."
"The configuration could be made easier."
"It would be beneficial to have a more optimal Google Backup for larger environments."
 

Pricing and Cost Advice

Information not available
"The platform is more expensive than other vendors."
"I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."
"I would say that the pricing policy of the product is flexible and good."
"It costs a little bit more than other competitors in the market."
"I am not sure, but I believe that the cost is $7 USD per user."
"The pricing part of the solution is based on a subscription model, which is based on the number of users or storage capacity."
"It is very good for many of my customers in the banking and finance segments. The price isn't a problem there, but in some other industries, people ask for a cheaper solution. When the price is an issue for the customer, we recommend Veeam, Metallic."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
17%
Manufacturing Company
10%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about AvePoint Cloud Backup?
The product's initial setup phase was super easy.
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
No data available
 

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Overview

 

Sample Customers

Lion
Swedish Match, Hydro, Mercury IT, Avepoint
Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup. Updated: November 2024.
824,067 professionals have used our research since 2012.