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Arcserve SaaS Backup vs CodeTwo Backup for Office 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve SaaS Backup
Ranking in SaaS Backup
15th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
CodeTwo Backup for Office 365
Ranking in SaaS Backup
17th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the SaaS Backup category, the mindshare of Arcserve SaaS Backup is 1.1%, down from 1.8% compared to the previous year. The mindshare of CodeTwo Backup for Office 365 is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup
 

Featured Reviews

LN
Efficient data management but struggles with new hardware limitations
We use it for many different purposes, including SQL, files, and other applications. We are considering a solution to replace it due to limitations with new hardware that it does not support The data application is working well, and it does manage to match data when using the data option. There…
Nikola Uvalic - PeerSpot reviewer
Streamlines our processes and makes everything more efficient and less prone to errors
While CodeTwo Backup for Office 365 is generally great, there is some room for improvement in integrating with Office 365's restore options. Additionally, there is room to improve in managing email signatures. If it could make handling email signatures simpler or offer more features, that would be a plus. An additional feature that could be valuable is a search functionality within Office 365 tenants for specific mailboxes or logs related to events like receiving certain emails or bounce occurrences.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The data application is working well, and it does manage to match data when using the data option."
"In terms of data recovery, both the performance and reliability have been excellent."
"Almost all the features of CodeTwo are valuable for Microsoft 365."
"The most valuable feature of CodeTwo Backup for Office 365 is its restore functionality."
"The solution offers ease of configuration. With a wizard, you run through the setup, and everything is configured correctly. Additionally, creating a job is very easy, and overall, the ease of access is excellent. Also, it allows you to use the backups to migrate to another Office 365 environment."
"The tool's porting of targeted sources in CSV was a nice feature. The integration and connection between the tenants were smooth. We could access a template CSV as well."
 

Cons

"They should include the capability to back up on-premises environments."
"There are limitations with new hardware where it does not support failover and does not support the three-star bank group."
"There are two major improvements. First, the UI seems outdated. Second, the tool should support cloud backups. I suggest using Windows Server 2016 or 2019."
"I attempted to modify the XML files in the product's configuration to enhance the speed and efficiency of the process. While the KBs and documentation were well-written, technical aspects related to speed adjustment parameters were unclear."
"The customer service and support could be improved. When communicating via email, they sometimes take until late the same day to respond."
"There is room to improve in managing email signatures."
 

Pricing and Cost Advice

"The SaaS platform offers many benefits; the licensing structure is suitable for monitoring and controlling users' storage space."
"The tool's pricing was reasonable. I don't remember the amount per mailbox, but the cost seemed fair, considering we had around 300 mailboxes to migrate and needed to do it in a rush over a weekend. We didn't have many choices for people to operate the migration."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
14%
Comms Service Provider
13%
Government
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Arcserve SaaS Backup?
In terms of data recovery, both the performance and reliability have been excellent.
What is your experience regarding pricing and costs for Arcserve SaaS Backup?
I am still in evaluation, and the procurement process for getting the price is not completed yet.
What needs improvement with Arcserve SaaS Backup?
There are limitations with new hardware where it does not support failover and does not support the three-star bank group. It slows down the three-star process.
What do you like most about CodeTwo Backup for Office 365?
The tool's porting of targeted sources in CSV was a nice feature. The integration and connection between the tenants were smooth. We could access a template CSV as well.
What is your experience regarding pricing and costs for CodeTwo Backup for Office 365?
The license for signatures is expensive compared to my previous experience with other companies. We compared CodeTwo and Letsignit pricing plans for a project three years ago and found CodeTwo's pr...
What needs improvement with CodeTwo Backup for Office 365?
I can't provide an exact area for improvement because I left the company. However, I believe that enhancing the ability to modify user attributes directly needs improvement. Also, from my perspecti...
 

Overview

Find out what your peers are saying about Arcserve SaaS Backup vs. CodeTwo Backup for Office 365 and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.