Arcserve SaaS Backup vs Commvault Cloud comparison

Arcserve and Commvault are both solutions in the SaaS Backup category. Arcserve is ranked #15 with an average rating of 8.0, while Commvault is ranked #1 with an average rating of 8.7. Arcserve holds a 1.1% mindshare in B, compared to Commvault’s 10.7% mindshare. Additionally, 100% of Arcserve users are willing to recommend the solution, compared to 95% of Commvault users who would recommend it.

Arcserve SaaS Backup

Read 2 Arcserve SaaS Backup reviews

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300 Comparison Views

100% willing to recommend

Commvault Cloud

Read 109 Commvault Cloud reviews

4,426 Views
2,495 Comparison Views

95% willing to recommend

Arcserve SaaS Backup

Commvault Cloud

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Executive SummaryUpdated on Dec 15, 2024

Commvault Cloud and Arcserve SaaS Backup are competing in the backup and recovery market. Arcserve appears to have the upper hand in features, offering more comprehensive protection, while Commvault is recognized for its flexible support options valued in technical assistance.

Features: Commvault Cloud is known for scalability, robust integration capabilities, and seamless protection across hybrid cloud environments. Arcserve SaaS Backup provides straightforward disaster recovery options, comprehensive protection for a wide range of applications, and superior value for complete data protection.

Ease of Deployment and Customer Service: Commvault Cloud is characterized by flexible deployment and extensive customization, paired with highly regarded technical support. Arcserve SaaS Backup offers a simplified deployment model with user-friendly initial setup and responsive customer service, making its ease of deployment and support slightly more desirable.

Pricing and ROI: Commvault Cloud's pricing is seen as justified due to its comprehensive features and flexible cost structures, aligning well with longer-term ROI perspectives. Arcserve SaaS Backup is noted for competitive pricing, leading to a strong ROI, especially for businesses seeking cost-effective solutions with quick implementation times.

To learn more, read our detailed Arcserve SaaS Backup vs. Commvault Cloud Report (Updated: March 2025).

Buyer's Guide

Arcserve SaaS Backup vs. Commvault Cloud

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve SaaS Backup

Ranking in SaaS Backup

15th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Commvault Cloud

Ranking in SaaS Backup

1st

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

109

Ranking in other categories

Backup and Recovery (3rd), eDiscovery (3rd), Cloud Backup (3rd), Disaster Recovery as a Service (3rd), File Archiving (2nd), Disaster Recovery (DR) Software (3rd), Threat Deception Platforms (1st), Container Backup Software (1st)

Mindshare comparison

As of April 2025, in the SaaS Backup category, the mindshare of Arcserve SaaS Backup is 1.1%, down from 1.8% compared to the previous year. The mindshare of Commvault Cloud is 10.7%, down from 13.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

SaaS Backup

Featured Reviews

Hoang Long Nguyen

IT Infrastructure and Architect Specialist at CMIT

Efficient data management but struggles with new hardware limitations

We use it for many different purposes, including SQL, files, and other applications. We are considering a solution to replace it due to limitations with new hardware that it does not support The data application is working well, and it does manage to match data when using the data option. There…

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Cassandra Cinar

Senior Director Data Center Services at a media company with 5,001-10,000 employees

Provides excellent visibility and helps reduce costs and time

We use intuitive administrative tools that readily reveal the volume of backed-up data. Our Commvault CommCell servers alert us to failed backups and provide detailed information. This transparency allows our managed service provider to easily grasp our pre-established thresholds and readily scale up with new technologies. We're highly satisfied with Commvault's automated data security and management policies. They meet our stringent requirements for secure and private data storage, including anti-ransomware protection and encryption. Notably, they also ensure compliance with GDPR for backups stored in Europe and other regions, fulfilling our regulatory obligations. Threat Scan's ability to scan backup data for threats is invaluable because it proactively identifies and neutralizes certain viruses and threats that may originate from our G Suite or be reported by our security incident response team, preventing potential outages. Commvault provides excellent visibility across our entire organization's data. They perform regular health checks, informing us of areas of strength and offering recommendations for improvement. These recommendations may include upgrading to newer product versions or addressing issues identified during the checks. It is important for our organization that Commvault provides a unified platform for recovery across cloud, on-premises, and software-as-a-service workloads. This is particularly important because many of our existing cloud environments rely on basic backups that are insufficient for our needs. Commvault empowers us to address this issue. We have implemented it not only in our own operating company but also across the corporate structure, rolling it out to virtually all AWS users. This is because the standard backup methods, such as snapshot backups, fail to meet our stringent requirements for recovery, service level agreements, and crucial functionalities like threat detection and other security features. Commvault ensures a robust and comprehensive backup infrastructure that satisfies all our essential needs. It has improved our organization by ensuring we meet our infrastructure requirements, adhere to our vulnerability methodology, and achieve service level agreements for both backup and storage requirements. The quarterly risk analysis allows us to effectively manage the lifecycle of both data and backups. It also sheds light on the types of data and backups we have, providing valuable insights. Commvault's risk analysis is one of the tools we use to meet our compliance requirements and implement the necessary controls for immediate security policy action. To ensure comprehensive data protection and comply with international regulations like GDPR, we rely on Commvault alongside our established financial systems and SOC-compliant practices. Commvault has helped us reduce our organization's data management costs by 75 percent, particularly for long-term backups. We ditched tapes and virtual tapes thanks to Commvault, replacing them with a fully disk-based backup system and cloud backups in AWS and Azure. By implementing Commvault, we've significantly reduced our backup times. This is achieved through a combination of incremental backups and data aging. Aged data is then moved to cheaper disk or cloud storage, ensuring cost-effective long-term retention while still meeting our recovery SLAs. While the overall time savings may be around 10-15 percent, the main benefit is not keeping everything on expensive primary storage and efficiently aging it out. Consequently, retrieving data from the Azure bucket typically takes five days or more, reflecting our agreed-upon SLA. It has reduced our recovery point objective, allowing us to store more backups. However, new regulatory and compliance requirements mandate that some backups cannot be deleted and must be retained indefinitely. To address this while still improving efficiency, we've implemented solutions for long-term data storage and improved data management practices. Commvault has helped our organization not only decrease our threat detection time but also improve threat prevention to such an extent that we often avoid facing the full impact of a threat altogether. By preventing these incidents, we're often unsure of the precise amount of time saved, but the benefit is clear: we don't need to activate disaster recovery mechanisms. It has not only helped us reduce our recovery time objective, but it has also ensured that our backups and long-term storage are secure, thanks to its comprehensive capabilities. In terms of total cost of ownership, Commvault has enabled us to significantly reduce both hardware and media costs for storage and backup. After factoring in encryption and compression, the total savings amount to close to 80 percent. It has been able to reduce downtime, but having a quick recovery plan and policy and SLAs that are published are met regularly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The data application is working well, and it does manage to match data when using the data option."

"In terms of data recovery, both the performance and reliability have been excellent."

"The most valuable features of Commvault HyperScale X are all the general functions and the performance."

"Commvault's Command Center is one of the best solutions out there. You can rely on Commvault solutions for the most complex and most demanding environments."

"Whoever has an Endpoint license can store unlimited data on the cloud."

"It provides us a good holistic view of everything that we have backed up so far. It also provides us all the recovery points. If we look at an an object that has been backed up, we can tell how many retention copies it has, how far we can go, and recover any data, if needed."

"Complete Data Protection is convenient because you can manage various types of databases, and it's pretty easy to set it up."

"This product has allowed us to recover data when we've had issues."

"It's easy to configure multiple jobs and media agent locations for each server. We do offsite backups for all of our servers, but we also do onsite hourly backups of them. That has benefited us several times when we had an incident and didn't want to roll back a server an entire day."

"The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment."

More Commvault Cloud pros

Cons

"They should include the capability to back up on-premises environments."

"There are limitations with new hardware where it does not support failover and does not support the three-star bank group."

"It would be nice to have just one email report come in, then we can filter out failures. If everything is backed up, we really don't need to see the report. If it is in a single report. A simpler customised report would be good."

"There could be improvements to the backup failures."

"Bare-metal restore needs some work. It's not intuitive and seems to have been an afterthought."

"There are two ways to use it and I prefer the web-based one over the app. I wish they were a little bit more matched in what they offer because the features aren't as available in the web-based interface as they are in the app."

"One issue we face is the complexity of the console. That could be improved on. It takes users time to get familiar with Commvault. On average, it takes our customers between one and three months to learn it. The console and the way you configure Commvault have very advanced settings. It takes time to understand how it works."

"We previously had difficulty with the support being foreign."

"It does not have an easy deployment. The deployment is not something that just anybody can go in and deploy."

"Commvault has two management dashboards. The first is the CommCell Console, which is Java-based, and the second is Command Center. We don't always find all the features we need in the Command Center and we need to go through the Java console, and sometimes features are only on the Java console."

More Commvault Cloud cons

Pricing and Cost Advice

"The SaaS platform offers many benefits; the licensing structure is suitable for monitoring and controlling users' storage space."

"The license for Commvault HyperScale X is paid annually."

"Commvault's license fee is per server-based."

"The price could perhaps be lower as well."

"Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers."

"Compared with other backup technologies, Commvault is a bit more costly, but we are satisfied with the support, the services, and the features that we get with Commvault."

"The license is paid on an annual basis and the price is reasonable."

"We like that there is no extra cost for SharePoint, Teams, or OneDrive. It is all mimicking Microsoft's model. Every user has one terabyte of space. When users start using OneDrive, everybody has one terabyte that will be backed up included in the price."

"Using a subscription-based license has been advantageous."

More Commvault Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Manufacturing Company

15%

Comms Service Provider

13%

Government

10%

Computer Software Company

17%

Financial Services Firm

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Arcserve SaaS Backup?

In terms of data recovery, both the performance and reliability have been excellent.

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What is your experience regarding pricing and costs for Arcserve SaaS Backup?

I am still in evaluation, and the procurement process for getting the price is not completed yet.

See all answers

What needs improvement with Arcserve SaaS Backup?

There are limitations with new hardware where it does not support failover and does not support the three-star bank group. It slows down the three-star process.

See all answers

What is your experience regarding pricing and costs for Commvault?

The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.

See all answers

What needs improvement with Commvault?

Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...

See all answers

What do you like most about Commvault Complete Data Protection?

IntelliSnap and file system backups are valuable features.

See all answers

Comparisons

Veeam Data Cloud for Microsoft 365 vs Arcserve SaaS Backup

Compared 51% of the time

Keepit vs Arcserve SaaS Backup

Compared 49% of the time

More Arcserve SaaS Backup Competitors

Rubrik vs Commvault Cloud

Compared 17% of the time

Veeam Data Platform vs Commvault Cloud

Compared 13% of the time

AWS Backup vs Commvault Cloud

Compared 5% of the time

Zerto vs Commvault Cloud

Compared 5% of the time

Cohesity DataProtect vs Commvault Cloud

Compared 5% of the time

More Commvault Cloud Competitors

Product Reports

Buyer's Guide

SaaS Backup

March 2025

Download Arcserve SaaS Backup product report

Buyer's Guide

Commvault Cloud

March 2025

Download Commvault Cloud product report

Also Known As

No data available

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Overview

Arcserve SaaS Backup offers complete protection for data stored in Microsoft 365, Microsoft 365 Azure AD, Microsoft Dynamics 365, Salesforce, and Google Workspace.

Arcserve

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault

Sample Customers

Information Not Available

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Buyer's Guide

Arcserve SaaS Backup vs. Commvault Cloud

March 2025

Free Report: Arcserve SaaS Backup vs. Commvault Cloud

Find out what your peers are saying about Arcserve SaaS Backup vs. Commvault Cloud and other solutions. Updated: March 2025.

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