ArcSight Intelligence and ConnectWise SIEM are notable competitors in the SIEM market. Users are happier with the pricing and support of ArcSight Intelligence, but ConnectWise SIEM seems to be a superior product due to its features and users feel it is worth the price.
Features: ArcSight Intelligence receives praise for its comprehensive threat detection capabilities, scalability, and detailed analytics. ConnectWise SIEM is noted for its intuitive integration, automated incident response, and user-friendly implementation of features, making it preferred in terms of overall usability and functionality.
Room for Improvement: Users of ArcSight Intelligence frequently mention a steep learning curve, the need for better documentation, and complex configurations. ConnectWise SIEM users often request improved customization options, more frequent updates, and enhanced reporting capabilities. ArcSight Intelligence's complexity is a more pressing concern for users.
Ease of Deployment and Customer Service: ArcSight Intelligence is often cited for its challenging and time-consuming deployment process, though its customer service is rated highly. ConnectWise SIEM offers a more streamlined deployment process, but its customer service receives mixed reviews. Users may prefer the easier setup of ConnectWise SIEM but should consider the reliability of ArcSight Intelligence’s support.
Pricing and ROI: ArcSight Intelligence is considered more cost-effective, with users reporting satisfactory ROI and lower setup costs. ConnectWise SIEM, while perceived as more expensive, is deemed worth the investment due to its effective performance and feature set. Pricing favors ArcSight Intelligence, but the overall value proposition benefits ConnectWise SIEM.
Empower your threat hunting team to pre-empt elusive attacks with anomaly detection powered by security AI to find insider threats, zero-day attacks, and APTs.
IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.
ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.
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