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ArcSight Intelligence vs Google Chronicle Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.9
ArcSight Intelligence boosts security and ROI by automating threat detection, reducing false positives, and streamlining workflows with advanced analytics.
Sentiment score
6.1
Google Chronicle Suite enhanced threat detection, automated processes, improved analytics, and increased operational efficiency with cost savings and scalability.
 

Customer Service

Sentiment score
6.7
ArcSight Intelligence has slow but capable customer support, with mixed user satisfaction regarding problem resolution and feedback sufficiency.
Sentiment score
7.6
Google Chronicle Suite's customer service is generally effective but slow, with well-prepared documentation and helpful local engineer assistance.
We are a critical project for them at this moment, and they provide excellent service.
They are slow, and the initial responses often require more information rather than providing helpful solutions.
The technical support I’ve received is rated an eight out of ten.
 

Scalability Issues

Sentiment score
6.3
ArcSight Intelligence is scalable but complex, with user ratings ranging from moderately to highly, influenced by partner support.
Sentiment score
8.4
Google Chronicle Suite scales efficiently, managing large data volumes with high satisfaction ratings, supporting current and future organizational needs.
Google Chronicle Suite is very scalable, being a cloud-based solution.
I rate the scalability of Google Chronicle Suite as ten out of ten.
Chronicle Suite is fully scalable with a rating of seven or eight out of ten in scalability.
 

Stability Issues

Sentiment score
8.4
ArcSight Intelligence is highly rated for stability and consistent performance, with users giving it a nine out of ten.
Sentiment score
7.9
Google Chronicle Suite is praised for its stability and reliability, frequently scoring high ratings among users.
I rate the stability of Google Chronicle Suite as a nine, as I have not encountered any stability issues.
 

Room For Improvement

ArcSight Intelligence requires frequent updates, improved usability, better speed, enhanced scalability, lower pricing, and higher ranking compared to QRadar and Splunk.
Google Chronicle Suite's interface and feature limitations challenge beginners; improvements in dashboards, navigation, and integration are needed.
The graphical user interface could be improved to enhance user experience.
The UI is the primary challenge in need of improvement.
The functionalities for parsing and including feeds need improvement.
 

Setup Cost

ArcSight Intelligence is costly, suited for enterprises, and offers various licensing options with extra charges for new features.
Enterprise users find Google Chronicle's pricing based on data usage cheaper than competitors, but costs vary with additional features.
It's neither expensive nor cheap, and I believe it is a justified price for the features offered.
I experience Chronicle as less expensive and less complicated than Azure.
Our license is based on the size of the company with an all-you-can-eat model, considering storage capabilities per day.
 

Valuable Features

ArcSight Intelligence offers a powerful log correlation engine, customizable alerts, seamless dashboard, user-friendly interface, and easy rule creation.
Google Chronicle Suite enhances security with AI-threat intelligence, fast detection, customizable dashboards, and cost-effective, scalable integration with Google services.
The threat intelligence, especially continuous IOC feeds, is a standout feature.
They also combine their source solution into one product, allowing for out-of-the-box playbook creation and incident response.
The automated response feature allows for immediate actions like isolating infected machines or blocking malicious IP addresses.
 

Categories and Ranking

ArcSight Intelligence
Ranking in Security Information and Event Management (SIEM)
40th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
5
Ranking in other categories
User Entity Behavior Analytics (UEBA) (14th)
Google Chronicle Suite
Ranking in Security Information and Event Management (SIEM)
11th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Intelligence is 0.3%, down from 0.3% compared to the previous year. The mindshare of Google Chronicle Suite is 3.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Pravir KumarSinha - PeerSpot reviewer
Has essential threat detection capabilities, but the features for intelligence need enhancement
We integrated this tool with our security infrastructure. We installed it on a Linux server, where we have a Logger and ESM installed. With the Linux server as the hub, we manage all the configurations and rules, including those for email triggers. The logs are routed through a connector to the Logger, allowing us to monitor our infrastructure effectively. The platform helps us improve threat detection capabilities. I recommend it to others and rate it a seven out of ten.
Rene Schouten. - PeerSpot reviewer
Harnesses anomaly detection and automated response for efficient threat management
I really appreciate the anomaly detection and machine learning capabilities that identify unusual patterns without needing signatures. The automated response feature allows for immediate actions like isolating infected machines or blocking malicious IP addresses. It is also cost-effective, charged based on use per second rather than data volume. Additionally, the solution supports annual audits and ensures compliance.
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847,862 professionals have used our research since 2012.
 

Comparison Review

it_user186927 - PeerSpot reviewer
Feb 16, 2015
Cybereason vs. Interset vs. SQRRL
Capture DB - they all use NoSQL db and hence solve the ad hoc query and 'go back in time' problem with current best of breed SIEM and DLP solutions that rely on real time analysis of incoming logs (and don't store them). This means deeper and quicker iterative threat analysis and assessment…
 

Top Industries

By visitors reading reviews
Government
20%
Computer Software Company
19%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
13%
Computer Software Company
13%
Retailer
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ArcSight Interset / Intelligence?
The platform helps us improve threat detection capabilities.
What needs improvement with ArcSight Interset / Intelligence?
The product could be improved in several areas; it currently requires significant enhancement. Compared to QRadar and Splunk, ArcSight Intelligence falls behind, placing it as the third choice amon...
What do you like most about Google Chronicle Suite?
Google Chronicle Suite is a highly scalable solution with good search capabilities.
What is your experience regarding pricing and costs for Google Chronicle Suite?
I rate the price of Google Chronicle Suite as a five, indicating it's market value. It's neither expensive nor cheap, and I believe it is a justified price for the features offered.
What needs improvement with Google Chronicle Suite?
The user interface could be more intuitive, particularly in navigation. Moreover, the dashboards should be enhanced as they are not up to the mark. The UI is the primary challenge in need of improv...
 

Also Known As

ArcSight Interset / Intelligence, FileTrek, Interset UEBA, Micro Focus Interset UEBA, Micro Focus Interset, ArcSight Interset
No data available
 

Overview

 

Sample Customers

Accuvant, Splunk Inc., NuTech, Box, rSolutions, Voodoo Technology Limited
Information Not Available
Find out what your peers are saying about ArcSight Intelligence vs. Google Chronicle Suite and other solutions. Updated: April 2025.
847,862 professionals have used our research since 2012.