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ARIS BPA vs Comindware Tracker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
ARIS BPA improves operational resilience, transparency, and stakeholder alignment, offering significant time savings and enhanced management understanding.
Sentiment score
8.4
Comindware Tracker simplified workflow creation, enhanced efficiency, reduced risks, and saved costs with its user-friendly and transparent system.
 

Customer Service

Sentiment score
6.6
ARIS BPA technical support is praised for responsiveness, though improvements in communication and complex issue handling are needed.
Sentiment score
7.9
Comindware Tracker is praised for excellent, professional customer service, with quick issue resolution and minor scope for improvement.
The consultants are fine, however, reliance on single experts for modules can be risky.
 

Scalability Issues

Sentiment score
7.6
ARIS BPA is scalable and flexible, supporting cloud-based growth across industries despite its cost considerations, accommodating various deployments.
Sentiment score
9.1
Comindware Tracker is praised for its scalability, flexibility, and seamless handling of organizational growth, ideal for large teams.
For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.
 

Stability Issues

Sentiment score
7.2
ARIS BPA is stable, with challenges in large environments; users appreciate performance improvements and responsive support.
Sentiment score
8.5
Comindware Tracker is exceptionally stable, with high uptime, quick issue resolution, and praised for enterprise-wide applications.
The stability of ARIS BPM is quite strong, rated eight out of ten.
 

Room For Improvement

ARIS BPA is criticized for high costs, complexity, and integration challenges, needing significant training and better user interface.
Comindware Tracker needs frequent updates, easier integration, improved design, better documentation, enhanced analytics, and a mobile app option.
Software AG could improve this by making the database more open.
 

Setup Cost

ARIS BPA's high cost is justified for large enterprises, offering flexible options and extensive features with negotiable terms.
Comindware Tracker offers cost-effective, user-friendly licensing with comprehensive features, but requires improved documentation for easier setup.
 

Valuable Features

ARIS BPA features a centralized repository, robust analytics, integration options, customizable methods, and supports notations like BPMN and EPC.
Comindware Tracker offers user-friendly, low-code deployment with mobile access, enhancing workflow efficiency and collaboration at a budget-friendly cost.
The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable.
 

Categories and Ranking

ARIS BPA
Ranking in Business Process Management (BPM)
9th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
Business Process Design (4th)
Comindware Tracker
Ranking in Business Process Management (BPM)
51st
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Process Automation (41st)
 

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 5.1%, down from 5.4% compared to the previous year. The mindshare of Comindware Tracker is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Libor Černý - PeerSpot reviewer
I can usually find an answer to my issue on ARIS Community
From the start, there were some difficulties on how to create outputs since there wasn't a repository tool in version 6. However, in version 7, there has been a tool for creating standards for a company, and that tool has been very intuitive. While I have been using this tool for several years, other people just starting to use it find the learning curve steep. This tool is very robust and accommodates many roles, where people can participate from compliance, IT designers, etc. This can create problems for users who have no experience with similar tools. It took me a year before I felt comfortable with this tool, because when I came from university it was the first or second tool that I worked on. It took me a year to run every feature or use it for every possibility since this tool is very robust. We sometimes have to create the link to the server and the repository twice because it is deleted once for some unknown reason. Though, this is not a big problem. There should be a more intuitive tool when creating reports.
Easy to navigate and great for keeping everybody in the loop
Comindware is great for workflow management. It's user-friendly and trustworthy. You don't need technical skills to develop, maintain and update workflows. Using the intuitive web-based user interface of the visual workflow builder, you can design and set up workflows. Comindware Tracker is a good…
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
848,253 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
12%
Manufacturing Company
11%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
I find it difficult to access the database as I want with direct querying. I must write scripts, which requires specific knowledge. Software AG could improve this by making the database more open. ...
Ask a question
Earn 20 points
 

Comparisons

No data available
 

Also Known As

ARIS, ARIS BPM
No data available
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Find out what your peers are saying about ARIS BPA vs. Comindware Tracker and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.