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ARIS BPA vs Bizagi comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
IBM Blueworks Live support is praised for responsiveness and effectiveness, with many users satisfied and rarely needing assistance.
Sentiment score
2.0
ARIS BPA customer service is responsive and effective, but inconsistencies and communication issues affect overall satisfaction and improvement needs.
Sentiment score
6.7
Bizagi customer service is generally satisfactory, but response times can be slow without premium, with many users relying on community support.
 

Room For Improvement

Sentiment score
4.6
IBM Blueworks Live lacks key features like improved import/export functions, better ERP integration, and enhanced reporting and analytics tools.
Sentiment score
4.6
ARIS BPA requires improved workflow, integration, and usability, with a focus on automation, data analysis, and third-party compatibility.
Sentiment score
4.9
Bizagi's desktop version lacks flexibility, has integration, performance, and support issues, and requires improvements in user-friendliness and documentation.
 

Scalability Issues

Sentiment score
7.8
IBM Blueworks Live is scalable for large organizations, accommodating many users with flexibility and a straightforward learning curve.
Sentiment score
8.3
ARIS BPA is scalable and adaptable, though cost and complexity may pose challenges for expanding organizational use.
Sentiment score
6.6
Bizagi is considered scalable for medium-sized companies but has mixed reviews on performance and scalability for larger enterprises.
 

Setup Cost

No sentiment score available
IBM Blueworks Live provides scalable, cost-effective enterprise solutions with flexible pricing and minimal setup fees, including free subscription options.
Sentiment score
5.5
ARIS BPA offers customizable licensing models but is considered expensive, with price negotiation recommended for enterprises utilizing its comprehensive suite.
Sentiment score
7.6
Bizagi's free version is adequate for basic needs, but advanced features require a costly enterprise version, prompting requests for mid-range options.
 

Stability Issues

Sentiment score
9.3
IBM Blueworks Live is praised for stability, high availability, and autosave, with minor concerns about cloud informational privacy.
Sentiment score
7.4
ARIS BPA is now stable and reliable, with improved updates, minor connectivity issues, and enhanced cloud hosting robustness.
Sentiment score
7.2
Bizagi is highly stable, with minor bugs and performance issues, but users appreciate its reliable, consistent operation across environments.
 

Valuable Features

Sentiment score
8.3
IBM Blueworks Live offers intuitive real-time modeling, collaboration, BPMN 2.0 support, and cloud-based process management for efficient documentation.
Sentiment score
7.9
ARIS BPA offers flexible, comprehensive process modeling, integration, and analysis with strong reporting and usability features for diverse sectors.
Sentiment score
8.4
Bizagi offers an intuitive interface, robust modeling, seamless BPMN integration, and flexible automation, praised for efficiency and ease of use.
 

Categories and Ranking

IBM Blueworks Live
Sponsored
Ranking in Business Process Design
12th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
20
Ranking in other categories
No ranking in other categories
ARIS BPA
Ranking in Business Process Design
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
65
Ranking in other categories
Business Process Management (BPM) (4th)
Bizagi
Ranking in Business Process Design
4th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
Business Process Management (BPM) (5th), Process Automation (6th), Rapid Application Development Software (14th), Low-Code Development Platforms (10th), No-Code Development Platforms (5th), Process Mining (5th)
 

Mindshare comparison

As of November 2024, in the Business Process Design category, the mindshare of IBM Blueworks Live is 3.5%, up from 3.1% compared to the previous year. The mindshare of ARIS BPA is 8.8%, down from 9.0% compared to the previous year. The mindshare of Bizagi is 9.5%, up from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Q&A Highlights

it_user548199 - PeerSpot reviewer
Nov 29, 2016
 

Featured Reviews

AjarMathur - PeerSpot reviewer
An easily scalable and affordable solution that enables users to document and digitize processes with ease
IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts. There is only one kind of BPMN 2.0 diagram. It is a process diagram. It doesn't have the concept of separate tools, which other products offer. If I had to do a hardcore BPMN 2.0 modeling, the product would have its own reservations. There were features we could not explore from a BPMN 2.0 perspective. Most of the time, people who are shifting from Microsoft Office tools to a digitized way of working still want the reporting capabilities to be strong. Some tools, like ARIS or Signavio, offer customized solutions from the reporting perspective. If I have documented my whole finance process and want to fetch out a complete SOP report in a very customized manner, IBM Blueworks cannot provide it. We have to rely on some other services. So that's one area in which we always struggled, how to really customize the reporting aspects. I understand that we need to keep the tool a little more asset-light. It's very difficult to keep adding many options, but at least a few BPMN 2.0 options were needed. We have been suggesting to IBM that we should have some way of customizing the reporting. At least we should get a custom way of reporting it into different formats like Excel or putting up a logo for one of the clients so that their SAP can be printed that way.
Libor Černý - PeerSpot reviewer
I can usually find an answer to my issue on ARIS Community
From the start, there were some difficulties on how to create outputs since there wasn't a repository tool in version 6. However, in version 7, there has been a tool for creating standards for a company, and that tool has been very intuitive. While I have been using this tool for several years, other people just starting to use it find the learning curve steep. This tool is very robust and accommodates many roles, where people can participate from compliance, IT designers, etc. This can create problems for users who have no experience with similar tools. It took me a year before I felt comfortable with this tool, because when I came from university it was the first or second tool that I worked on. It took me a year to run every feature or use it for every possibility since this tool is very robust. We sometimes have to create the link to the server and the repository twice because it is deleted once for some unknown reason. Though, this is not a big problem. There should be a more intuitive tool when creating reports.
Sebastian - PeerSpot reviewer
A flexible, customizable solution that reduced time to market, but the UI and customer support could be better
The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that. The orchestration capabilities provided by the solution are good; they're helpful and fully functional, plus Bizagi has a management consultant to assist. However, they could be better, and there is significant room for improvement. We can adapt processes we created with Bizagi as our business grows and more processes become automated. We have been doing that on a live process, and it works very well. If the change we are implementing is very different to a traditional workflow, we can create a new version and design cases in the new version instead of the older one. We can modify processes already in place if the change isn't too disruptive, or we can keep using the same platform but create cases in a new workflow instead of the old one, so there's a lot of flexibility. Adapting processes is straightforward, though it depends somewhat on the complexity of the process. Making minor modifications is not complicated; we go into the studio, change the piece of code, workflow, or data model we need, and then redeploy.
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Answers from the Community

it_user548199 - PeerSpot reviewer
Nov 29, 2016
Nov 29, 2016
Esperaba algo mas de este estilo, sin embargo desarrollé esta tabla de comparación de Suites BPM, la cuál no puedo anexar por lo que dejo en formato de texto en caso deque alguien requiera este conocimiento. Esta tabla fue desarrollada basandome en textos acádemicos de fuentes confiables. Sin embargo no pude encontrar el numero aproximado de clientes que usan ARIS, por lo que si alguien cuenta...
See 2 answers
it_user326337 - PeerSpot reviewer
Nov 15, 2016
Please find our three comparison pages that compare each of the products you listed with eachother: 1. ARIS BPM vs. Bonita BPM https://www.itcentralstation.com/products/comparisons/aris-bpm_vs_bonita-bpm 2. ARIS BPM vs. Bizagi https://www.itcentralstation.com/products/comparisons/aris-bpm_vs_bizagi 3. Bizagi vs. Bonita BPM https://www.itcentralstation.com/products/comparisons/bizagi_vs_bonita-bpm
it_user548199 - PeerSpot reviewer
Nov 29, 2016
Esperaba algo mas de este estilo, sin embargo desarrollé esta tabla de comparación de Suites BPM, la cuál no puedo anexar por lo que dejo en formato de texto en caso deque alguien requiera este conocimiento. Esta tabla fue desarrollada basandome en textos acádemicos de fuentes confiables. Sin embargo no pude encontrar el numero aproximado de clientes que usan ARIS, por lo que si alguien cuenta con esta información se lo agradecería mucho, ya que es el último dato que requiero para completar esta tabla comparativa. BizAgi Suite, Bonita BPM, IBM Suite, ARIS + Webmethods, AuraPortal, Oracle Suite, Appian eBPM HOPEX Requiere pago Software licenciado (anual o perpetuo), freeware en versiones académicas Versión pagada (licenciamiento anual) y versión gratuita Software licenciado Software licenciado Software licenciado Versión pagada y versión gratuita Software licenciado Versión pagada y versión gratuita Código abierto No Si (GPL) No No No No No No Diseño intuitivo Bastante Intuitivo Bastante Intuitivo Medianamente intuitivo Bastante Intuitivo Bastante Intuitivo Requiere tiempo de adaptación Medianamente intuitivo Bastante Intuitivo Acceso a licencia de prueba. Si No No Si Si No Si Si Tutoriales y Soporte técnico Si Si Si Si Si Si Si Si Notación para diagramar BPMN 2.0 BPMN 2.0 BPMN 2.0, BPEL BPMN 2.0, EPC BPMN 2.0 BPMN 2.0, BPEL BPMN 2.0, EPC BPMN 2.0 Compatibilidad con base de datos SQL Server, Oracle, MySQL SQL Server, PostgreSQL, MySQL, Oracle, HSQL SQL Server SQL Server, Oracle SQL Server Oracle SQL Server, Oracle, MySQL SQL Server, Oracle Sistema operativo Windows, Linux Multi-plataforma Multi-plataforma Windows, Linux, Mac Windows Multi-plataforma Windows, Linux, Solaris Windows Monitoreo en tiempo real Si Si Si No Si Si Si Regular Servicio en la nube Si Si Si Si Si Si Si Si Requiere programación No No Poco Poco No Si Poco No Número de clientes >500 >1000 >3500 >800 >2000 >2000 >2700 Principales clientes Adidas Group, BBVA, Telefónica, BNP Paribas Xerox, Stanford University, CSC Barclays, Emericon, Banca popolare di Milano, Saperion Fujitsu, Coca Cola, Electrolux, ING, Credit Suisse Toyota, RSA Chile, Coprusa Group, Refinery of the Pacific REDISA, Panduit, Total E&P Indonesie Amazon, M&T Bank, Nissan, Ford, Baxter Credit Union GNP, P&G, EuroControl, British American Tobacco Permite importar/exportar archivos BPMN Si Si Si Si Si Solo importación Si Si Nivel de documentación Medio Alto Medio Alto Alto Medio Bajo Alto Considera reglas de Negocio Si Si No Si Si No Si Si Validación de Modelo (diagramas) Si Si Si Si No Si Si Permite simulación Si Si Si Si Si Si Si No Requiere conocimiento del producto Poco Poco Normal Poco Poco Normal Normal Poco Año primera versión lanzada 1989 2001 1998 2009 2001 1997 1999 1994 Accesibilidad móvil Si Si Si Si Si Si Si No Nivel de seguridad Regular Regular Regular Alto Alto Alto Facilidad de instalación Sencilla Sencilla Sencilla Sencilla Sencilla Media Sencilla Media Versión en español SI Si Si No Si Si No Si Saludos.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
10%
Manufacturing Company
10%
Government
9%
Financial Services Firm
16%
Manufacturing Company
11%
Government
10%
Computer Software Company
10%
Financial Services Firm
15%
Computer Software Company
11%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Blueworks Live?
The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put an...
What is your experience regarding pricing and costs for IBM Blueworks Live?
The solution costs around 600-700 dollars/year, which is quite affordable.
What needs improvement with IBM Blueworks Live?
Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use...
What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
Improvement should be made as per customer requirements.
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
My company uses the free version of the product. In our company, we are doing documentation and modeling. When we rea...
 

Comparisons

 

Also Known As

IBM Lombardi Blueprint
ARIS, ARIS BPM
No data available
 

Overview

 

Sample Customers

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council
Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Find out what your peers are saying about ARIS BPA vs. Bizagi and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.