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ARIS BPA vs SoftExpert BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS BPA
Ranking in Business Process Management (BPM)
9th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
Business Process Design (4th)
SoftExpert BPM
Ranking in Business Process Management (BPM)
24th
Average Rating
10.0
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 5.1%, down from 5.4% compared to the previous year. The mindshare of SoftExpert BPM is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Libor Černý - PeerSpot reviewer
I can usually find an answer to my issue on ARIS Community
From the start, there were some difficulties on how to create outputs since there wasn't a repository tool in version 6. However, in version 7, there has been a tool for creating standards for a company, and that tool has been very intuitive. While I have been using this tool for several years, other people just starting to use it find the learning curve steep. This tool is very robust and accommodates many roles, where people can participate from compliance, IT designers, etc. This can create problems for users who have no experience with similar tools. It took me a year before I felt comfortable with this tool, because when I came from university it was the first or second tool that I worked on. It took me a year to run every feature or use it for every possibility since this tool is very robust. We sometimes have to create the link to the server and the repository twice because it is deleted once for some unknown reason. Though, this is not a big problem. There should be a more intuitive tool when creating reports.
Andrea González - PeerSpot reviewer
Quick deployment, high availability, and easy to use
We are using SoftExpert BPM for document management, workflow, and forms The solution has helped us have access to documents and processes, such as analytics and forms. The most valuable feature of SoftExpert BPM is its ease of use. The form in SoftExpert BPM should improve. I have been using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good at controlling the workflow and relevant key processes."
"Objects can be reused across different BPMNs and processes, so we can design new processes quicker and easier.​"
"The shared repository allows for cross-functional cooperation instead of doing things in a silo. You can operate cross-functionally and really work end-to-end, instead of dividing everything up on a functional basis."
"​It is a well-featured, functional product."
"One of the many advantages of ARIS is that it is supported by a very strong BPM community, which is critical for us. Although it has been in business for many years, it is still at an early stage of evolution. There are so many instances where your specific use case or requirement for using ARIS hasn't necessarily been matured across the sector. So, you need access to a very active community to help you explore possible solutions and ways in which ARIS can be used to achieve those use cases."
"If you ever tried to draw a picture in a browser app or with a cloud service, it is normally a painful death. ARIS works perfectly on diagrams in the browser, so I was excited. I like it because there have been so many bad experiences in the past with drawing or doing something in a browser. Normally, it's always painful because it's coded badly. With ARIS, it is really well-implemented. It's simple."
"ARIS BPA is customizable as per specific business requirements."
"Visualizes processes which helps the business see pain points."
"A complete project management suite in one integrated package."
"The most valuable feature of SoftExpert BPM is its ease of use."
 

Cons

"I find it difficult to access the database as I want with direct querying."
"One of the biggest challenges is to realistically enable the defined structures of the processes that you have in ARIS documented, and then actually implement them in the business."
"Since this is a design tool, seamless interface to make the process flows executable."
"The tool's installation and configuration part needs to improve."
"There are reports available in ARIS and you can modify them a bit if you want something more specific, but it's not that easy to adjust them and make modifications. It would be nice to have some kind of tool to do that, something that is more user-friendly for people who are not too technical, so that they could create reports the way they want them."
"Its governance tool and integration with ESB and execution engine can be improved. Their partner support can also be improved."
"The product is difficult to use for someone without prior knowledge of working with it. It requires a certain level of administration training."
"The governance mechanism could be better, as could automation."
"It could do more to use all the data it collects to intelligently manage the user experience."
"The form in SoftExpert BPM should improve."
 

Pricing and Cost Advice

"I would recommend the product to only enterprise companies because of the pricing."
"Prices are high. However, they are worth it if the organization utilizes the tool to its full potential."
"ARIS enables you to start small and grow the use of the solution over time, although it's quite expensive. So if you want to start small, it's quite an investment for a small company."
"ARIS Express​ is free."
"ARIS is quite expensive."
"The price of the solution is reasonable."
"The tool is expensive."
"Their license model is really difficult to understand, and licenses are quite expensive."
"The price of SoftExpert BPM is not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
12%
Manufacturing Company
11%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
I find it difficult to access the database as I want with direct querying. I must write scripts, which requires specific knowledge. Software AG could improve this by making the database more open. ...
What do you like most about SoftExpert BPM?
The most valuable feature of SoftExpert BPM is its ease of use.
What needs improvement with SoftExpert BPM?
The form in SoftExpert BPM should improve.
 

Comparisons

 

Also Known As

ARIS, ARIS BPM
No data available
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Coca Cola, CRODA, CSN, Abril, Midea Carrier
Find out what your peers are saying about ARIS BPA vs. SoftExpert BPM and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.