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T-Systems Service Desk Outsourcing, acts as a single point of contact and control, that provides users with advice and assistance for your desktop environments, SAP and other applications, and telecommunications & network solutions. The standard Service Desk Services offering comprises first-level support. Thus users have rapid access to advice and assistance for the whole IT infrastructure and applications of IT workplace and telecommunications. Assistance includes: Communication systems, Workplace telephony, Desktop systems, Network infrastructures, Mobile devices and systems, Server landscapes, Exchange and SharePoint systems and Standard applications.
