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Avanan vs Microsoft Defender for Cloud Apps comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Avanan improved email security, reduced phishing, increased user trust, enhanced mobile protection, and boosted ROI and revenue growth.
Sentiment score
7.2
Microsoft Defender for Cloud Apps enhances security, reduces costs, and optimizes resources with seamless integration and proactive monitoring.
The biggest return on investment so far has been visibility, knowing what we have in our environment.
Cloud and data protection engineer at a university with 10,001+ employees
As a small team, Microsoft Defender for Cloud Apps allowed us to manage systems with just one or two people.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
We have at least saved the costs we had from the Netskope solution this year.
Security and Continuity Manager at Rolinco NV
 

Customer Service

Sentiment score
8.1
Avanan's customer service is highly responsive, professional, and proactive, with excellent communication and extensive support staff knowledge.
Sentiment score
6.6
Microsoft Defender for Cloud Apps support has mixed reviews, with high technical proficiency but inconsistent responsiveness and communication delays.
Their customer service is pretty good, but it's frustrating to go through three or four channels before reaching the right person.
Cloud and data protection engineer at a university with 10,001+ employees
The support is excellent, and the speed of response is commendable.
Solutions Architect at a university with 51-200 employees
There were instances where the engineers were knowledgeable and helpful, but at other times it felt like a ping pong game, with unnecessary transfers until the right person was found.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
 

Scalability Issues

Sentiment score
8.2
Avanan integrates with Office 365 and Google, praised for scalability, admin capabilities, and efficient email protection across diverse organizations.
Sentiment score
7.5
Microsoft Defender for Cloud Apps offers scalable, cloud-native security but may require extra resources for large-scale policy management.
For what I know about the log collector and how much data it can take in, it is super scalable and capable of handling high workloads.
Cloud and data protection engineer at a university with 10,001+ employees
Microsoft Defender for Cloud Apps is very scalable, provided you have the right subscription.
Solutions Architect at a university with 51-200 employees
In my experience, Microsoft Defender for Cloud Apps is good enough for small to medium businesses.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
 

Stability Issues

Sentiment score
8.5
Avanan is highly praised for its stability, efficiency, security, minimal maintenance, seamless Microsoft 365 integration, and reliable AI-based scanning.
Sentiment score
8.0
Microsoft Defender for Cloud Apps is stable and reliable, with minimal downtime and continuous improvements praised by users.
I would rate it a ten because I have not experienced any stability issues so far with Defender for Cloud Apps.
Head of Security Operations at a computer software company with 51-200 employees
I would assess the stability and reliability of Microsoft Defender for Cloud Apps as stable
Network Engineer at Apexon
My impression on the stability and reliability of Microsoft Defender for Cloud Apps is that it is very stable.
Security and Continuity Manager at Rolinco NV
 

Room For Improvement

Users feel Avanan needs improvements in Active Directory dependency, email quarantining, AI logic, training, UI, performance, pricing, mobile app, and integrations.
Microsoft Defender for Cloud Apps needs improvements in pricing, interface, integrations, alert precision, documentation, and multi-cloud support.
For data loss prevention, it would be useful to be able to drill down into the kind of data being transferred over CloudApp.
Head of Security Operations at a computer software company with 51-200 employees
Defender typically connects to Entra ID, but we have local users on the cloud for database access, SSH, or RDS, and there is nothing produced by Defender regarding those local IAM users.
Network Engineer at Apexon
Microsoft Defender for Cloud Apps would benefit if Microsoft allows users to fine-tune false positives, enabling us to dismiss alerts or make adjustments so that such things don't trigger multiple times in the future.
Security delivery analyst at a tech vendor with 10,001+ employees
 

Setup Cost

Avanan provides flexible pricing for Office 365, with straightforward setup and costs between $4 to $8 per user.
Enterprise users find Microsoft Defender for Cloud Apps affordable within bundles but expensive standalone, desiring more pricing transparency.
The pricing for Microsoft Defender for Cloud Apps is acceptable.
Solutions Architect at a university with 51-200 employees
My organization is currently revisiting pricing, but previously, the cost was a bit expensive, yet comparable to other solutions with similar functionalities and features.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
It's not the cheapest, but also not the most expensive, placing it in the mid-level range.
IT Architect at a logistics company with 10,001+ employees
 

Valuable Features

Avanan provides advanced malware and phishing detection, 24/7 cloud protection, easy integration with Microsoft 365, and ensures secure communications.
Microsoft Defender for Cloud Apps offers seamless integration, real-time threat detection, and robust security features for comprehensive cloud protection.
It provides excellent suggestions and options for configuration; for example, it can track suspicious files getting uploaded to cloud resources on Azure based on their signatures, generating alerts for those files.
Security delivery analyst at a tech vendor with 10,001+ employees
The product recommends things that need to be blocked and allows for dynamic configuration, which cuts down on potential issues that might arise from going through lists and understanding what needs to be blocked.
Partner & Chief Executive Officer at a consultancy with 51-200 employees
The ability to sanction unsanctioned apps using Secure Score benchmarking, included in Cloud, is also beneficial.
Head of Security Operations at a computer software company with 51-200 employees
 

Categories and Ranking

Avanan
Average Rating
9.2
Reviews Sentiment
7.8
Number of Reviews
18
Ranking in other categories
Email Security (22nd), Data Loss Prevention (DLP) (41st)
Microsoft Defender for Clou...
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
42
Ranking in other categories
Cloud Access Security Brokers (CASB) (4th), Advanced Threat Protection (ATP) (17th), Microsoft Security Suite (8th)
 

Mindshare comparison

Avanan and Microsoft Defender for Cloud Apps aren’t in the same category and serve different purposes. Avanan is designed for Email Security and holds a mindshare of 1.9%, down 3.2% compared to last year.
Microsoft Defender for Cloud Apps, on the other hand, focuses on Cloud Access Security Brokers (CASB), holds 5.8% mindshare, down 8.0% since last year.
Email Security Mindshare Distribution
ProductMindshare (%)
Avanan1.9%
Proofpoint Email Protection5.9%
Microsoft Defender for Office 3655.2%
Other87.0%
Email Security
Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
Microsoft Defender for Cloud Apps5.8%
Netskope13.4%
Prisma Access by Palo Alto Networks12.5%
Other68.3%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

Robert Melendez - PeerSpot reviewer
Vice President Information Technology at Makeready
Enhances email security and has a very simple and easy-to-use UI
Spam protection is the most valuable feature. We have implemented the tool to enhance our email security. It helps prevent phishing attacks. The anomaly detection capabilities are baked into the security platform. The product integrates wonderfully with Microsoft 365. It's built right on a cloud platform and works almost natively. The solution has a very simple and easy-to-use UI. The tool appears extremely powerful and has a good solid feature set. It catches things that are bad for my environment. The user interface is good the way it is. If the solution continues down that path, I see no problems with the way it is going. It feels like a mature product.
Abdulrahman Muhammadi - PeerSpot reviewer
information Security and IT Manager at Discover Dollar Technologies Pvt Ltd.
Integration with existing cloud workflows has simplified compliance and threat detection
Licensing cost is a significant concern. With Defender Plan 1, Microsoft Defender for Cloud Apps comes with a pay-per-use model. Each feature has its own pricing when activated on VMs. For example, the vulnerability assessment has separate pricing, the base model including encryptions has separate pricing, and the compliance features have separate pricing. This applies to each VM and Azure resource individually. It is not straightforward where you can take one license and apply it to everything. Each feature has its own pricing model which can be tedious, as the costs keep accumulating. The only lacking feature currently is XDR (extended detection and response). Apart from that, I have only positive experiences with the whole Microsoft suite, except for the pricing structure.
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Top Industries

By visitors reading reviews
Construction Company
10%
Financial Services Firm
9%
Computer Software Company
9%
Comms Service Provider
9%
Financial Services Firm
12%
Computer Software Company
8%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise6
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise13
Large Enterprise19
 

Questions from the Community

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Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Microsoft Cloud App Security?
At the time of implementation, when the size of our organization was small, it was a more affordable product. Since all our productivity applications were on O365, Microsoft Defender for Cloud Apps...
What needs improvement with Microsoft Cloud App Security?
The fidelity of the signal in Microsoft Defender for Cloud Apps has been a challenge in some areas. There have been instances where the alerts generated have been false positives. A lot of work has...
 

Also Known As

No data available
MS Cloud App Security, Microsoft Cloud App Security
 

Overview

 

Sample Customers

Bethel School District, ServiceSource, Capital Caring
Customers for Microsoft Defender for Cloud Apps include Accenture, St. Luke’s University Health Network, Ansell, and Nakilat.
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: August 2026.
911,769 professionals have used our research since 2012.