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Avaya IX Meetings vs Polycom RealPresence Clariti comparison

Avaya and Poly are both solutions in the Virtual Meetings category. Avaya is ranked #18 with an average rating of 8.0, while Poly is ranked #12 with an average rating of 8.5. Avaya holds a 0.7% mindshare in VM, compared to Poly’s 1.5% mindshare. Additionally, 100% of Avaya users are willing to recommend the solution, compared to 100% of Poly users who would recommend it.
Avaya IX Meetings
Read 4 Avaya IX Meetings reviews
  • 153 Views
  • 62 Comparison Views
100% willing to recommend
Polycom RealPresence Clariti
Read 5 Polycom RealPresence Clariti reviews
  • 222 Views
  • 119 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Avaya IX Meetings and Polycom RealPresence Clariti are competing in the video conferencing industry. Avaya IX Meetings stands out for cost-effectiveness, while Polycom RealPresence Clariti has a superior feature set.

Features: Avaya IX Meetings offers seamless integration, simplified user experience, and accessibility for non-technical staff. Polycom RealPresence Clariti provides advanced conferencing tools, superior audio quality, and comprehensive communication solutions.

Ease of Deployment and Customer Service: Avaya IX Meetings delivers hassle-free cloud-based deployment and straightforward customer support. Polycom RealPresence Clariti requires complex on-premise setup and offers premium support for tailored deployments.

Pricing and ROI: Avaya IX Meetings presents an attractive setup cost with rapid ROI, appealing to budget-conscious companies. Polycom RealPresence Clariti commands a higher initial investment with a slower ROI but justifies the price with long-term functionality value.

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To learn more, read our detailed Avaya IX Meetings vs. Polycom RealPresence Clariti Report (Updated: April 2025).
Buyer's Guide
Avaya IX Meetings vs. Polycom RealPresence Clariti
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
18th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Polycom RealPresence Clariti
Ranking in Virtual Meetings
12th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.7%, down from 0.7% compared to the previous year. The mindshare of Polycom RealPresence Clariti is 1.5%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

LD
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
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Sreejith Thulasidas - PeerSpot reviewer
Provides video calling facilities with good video and audio clarity
Polycom RealPresence Clariti is very bad when moving towards the cloud. I think that Microsoft Teams and Zoom have already taken over the market. Polycom is currently looking into more end devices than server components and infrastructure. A cloud version would have been better, but that will not be feasible for Polycom now. It would have been helpful to have a cloud version during the migration stages, but now the time has gone. As a company, it's better for Polycom to look into the video conferencing devices rather than the infrastructure. Earlier, one of the advantages was that the infrastructure was very much open, and it was easy to integrate the tool with other platforms like Cisco. That is not the scenario now, and Polycom should concentrate on the endpoint hardware devices.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"I like the share information function."
"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"Interesting collaboration features."
"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."
"It does a good job of integrating with other software."
"I find the ability to follow the calls, the call flow, the ability to look at the history, and more on the fault-finding tools to be valuable."
"Some proprietary Polycom features include speaker tracking, acoustic fencing, noise cancellation, active noise cancellation, and noise cancellation AI."
"It's on-prem, which is great."
 

Cons

"Avaya IX Meetings' deployment is complex."
"Increase in participant numbers reduces quality of video and sound."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"The customer needs this platform to be a little bit more customized."
"Polycom RealPresence Clariti is very bad when moving towards the cloud."
"The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls."
"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."
"Could have a wider range of use cases."
 

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."
"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"Polycom RealPresence Clariti is definitely more expensive than others in the market because of its high quality."
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Questions from the Community

What needs improvement with Avaya IX Meetings?
Avaya IX Meetings' deployment is complex.
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What is your primary use case for Avaya IX Meetings?
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text mess...
See all answers
What advice do you have for others considering Avaya IX Meetings?
I rate Avaya IX Meetings an eight out of ten.
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What needs improvement with Polycom RealPresence Clariti?
They are discontinuing the product and they are moving over to Pexip. The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls. That's our big...
See all answers
What is your primary use case for Polycom RealPresence Clariti?
We use it both nationally and internationally with our partners, however, it's used in a closed environment.
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What advice do you have for others considering Polycom RealPresence Clariti?
I would recommend it, however, it depends on the environment. We have a lot of users but not a lot of usage, so the price model is really good for that environment. Overall, I would give it a nine ...
See all answers
 

Comparisons

No data available
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Product Reports

Buyer's Guide
Virtual Meetings
April 2025
Avaya IX Meetings reportDownload Avaya IX Meetings product report
Buyer's Guide
Virtual Meetings
April 2025
Polycom RealPresence Clariti reportDownload Polycom RealPresence Clariti product report
 

Also Known As

Flare, Avaya Flare
RealPresence Clariti, Clariti
 

Overview

Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.

Avaya

RealPresence Clariti is simple, powerful, cloud-ready collaboration infrastructure software for businesses of all sizes that connects people with HD voice, video, content and web collaboration.

Poly
 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
Baptist Health Corbin, North Carolina Central University
Buyer's Guide
Avaya IX Meetings vs. Polycom RealPresence Clariti
April 2025
Free Report: Avaya IX Meetings vs. Polycom RealPresence Clariti
Find out what your peers are saying about Avaya IX Meetings vs. Polycom RealPresence Clariti and other solutions. Updated: April 2025.
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.