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Bitdefender Total Security vs Symantec Endpoint Security Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Businesses achieve 80% ROI with Bitdefender Total Security, benefiting from cost-effective protection and 20% time savings over three years.
Sentiment score
4.2
Symantec Endpoint Security Complete's ROI is rated highly by some, yet high costs make benefits assessment challenging for others.
 

Customer Service

Sentiment score
8.3
Bitdefender Total Security offers extensive support with responsive service, though faster response times and clearer communication are desired.
Sentiment score
5.5
Symantec Endpoint Security Complete receives mixed feedback, with praise for efficiency but concerns about response times and support consistency.
There could be improvements in communication, especially for users who are not very familiar with technology.
I don't know the current situation with Broadcom, however, it was good when I was involved.
 

Scalability Issues

Sentiment score
8.4
Bitdefender Total Security scales well for small businesses, praised for efficiency, easy device addition, and robust protection.
Sentiment score
7.1
Symantec Endpoint Security Complete displays strong scalability, though opinions vary on license challenges and support in different environments.
The scalability of Bitdefender Total Security is impressive, and I would rate it a nine out of ten due to its strong capabilities.
 

Stability Issues

Sentiment score
8.6
Bitdefender Total Security is praised for its stability and reliability, with users experiencing smooth updates and no major issues.
Sentiment score
8.6
Symantec Endpoint Security Complete is reliable and stable, though new releases may introduce bugs, earning high user satisfaction.
The stability of Bitdefender Total Security is high, and I would rate it at nine out of ten.
 

Room For Improvement

Bitdefender Total Security needs enhancements in stability, resource usage, ransomware flexibility, and better online privacy, support, and VPN options.
Symantec Endpoint Security Complete requires enhancements in installation, interface, mobility, security features, support, scalability, pricing, and integration.
There is a commercial aspect where having an unlimited VPN would enhance the product.
They could improve the user interface.
 

Setup Cost

Bitdefender Total Security offers value with moderate pricing, strong features, and flexible license options, despite mixed affordability opinions.
Symantec Endpoint Security Complete pricing varies, seen as cost-effective by some but expensive due to features and complex renewals.
The pricing is considered to be a good value for money.
 

Valuable Features

Bitdefender Total Security offers comprehensive protection and enhancement features, including a VPN, password manager, and centralized management console.
Symantec Endpoint Security Complete delivers advanced protection and governance with features like threat hunting, sandboxing, and customizable performance.
It also offers robust protection against next-generation threats like ransomware and phishing.
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
 

Categories and Ranking

Bitdefender Total Security
Ranking in Endpoint Protection Platform (EPP)
16th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
38th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender Total Security is 2.8%, up from 0.7% compared to the previous year. The mindshare of Symantec Endpoint Security Complete is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sandeep Ramachandran Nair - PeerSpot reviewer
Enhances my daily operation, protects me from online threats and doesn't slow down my system
I haven't used any of the extra add-on modules, even though they have VPN and things like that. But, I really like the warnings I get when I visit low-rated websites. This protects me because the ratings let me know those sites aren't safe, which was something I was missing in my previous antivirus solutions. I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background. Bitdefender has features like a password manager, parental controls, and a VPN – even though I don't use them. It seems like Bitdefender Total Security has everything.
Livin Sunil - PeerSpot reviewer
Provides comprehensive protection with a need for a more intuitive interface
Security Complete comes with antivirus plus EDR, which is a convergence of antivirus and EDR. I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted. It provides a greater level of view, making it easy for my team to mitigate those particular attacks.
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
846,617 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
17%
Healthcare Company
6%
Government
5%
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
10%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender Total Security?
I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background.
What is your experience regarding pricing and costs for Bitdefender Total Security?
I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.
What needs improvement with Bitdefender Total Security?
I would find it more useful to receive notifications more often than just reporting on what's happening. I’d like updates on recent changes, new threats, or events in the cybersecurity landscape.
What do you like most about Symantec Endpoint Security Complete?
The solution prevents any damage from viruses and provides risk mitigation for virus threats.
What is your experience regarding pricing and costs for Symantec Endpoint Security Complete?
Symantec Endpoint Security Full/Complete license is not expensive and advise using the full feature.
What needs improvement with Symantec Endpoint Security Complete?
They could improve the user interface. Currently, everything is pretty good, however, when it comes to the Maniac and Protection, there could be enhancements.
 

Overview

Find out what your peers are saying about Bitdefender Total Security vs. Symantec Endpoint Security Complete and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.