Kaspersky Endpoint Detection and Response Optimum and Symantec Endpoint Security Complete are leading endpoint security solutions. Users are generally more satisfied with the pricing and support of Kaspersky, but Symantec is often perceived as superior due to its comprehensive features and is considered worth the price.
Features: Kaspersky is noted for its powerful malware detection, efficient performance, and user-friendly management capabilities. Symantec stands out with advanced threat protection, detailed reporting, and seamless integration with other security tools. Kaspersky focuses on core security features while Symantec caters to larger organizations with sophisticated requirements through advanced options.
Room for Improvement: Users suggest Kaspersky could enhance advanced threat analysis and incident response capabilities. Symantec could improve by streamlining updates and reducing system resource consumption. Kaspersky's improvements are aimed at enhancing existing frameworks, whereas Symantec aims to refine user experience and operational efficiency.
Ease of Deployment and Customer Service: Kaspersky receives positive feedback for straightforward deployment and responsive customer support. Symantec's deployment is generally more complex but is complemented by robust support and detailed onboarding assistance.
Pricing and ROI: Kaspersky offers competitive pricing and quicker ROI, appealing to small and medium businesses. Symantec's higher pricing is justified by its extensive feature set, benefiting large enterprises. Users find Kaspersky cost-effective and acknowledge that Symantec's investment pays off with high-end security benefits and long-term ROI.
We usually solve issues ourselves due to our experience, as paid support is not used.
I rate the technical support between seven and eight out of ten for Kaspersky.
I don't know the current situation with Broadcom, however, it was good when I was involved.
It is very easy for me to scale.
Currently, I find it good and easily scalable.
The solution is highly stable, scoring more than nine in terms of protection.
Kaspersky Endpoint Detection and Response Optimum is stable.
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included.
Occasionally, I encounter connection problems, and the signal is not very good.
We face challenges with the automated effective awareness platform program (ASAP), particularly with its implementation.
They could improve the user interface.
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
The value from Kaspersky is very good, especially since we recently got a special deal.
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
Kaspersky Endpoint Detection and Response Optimum is effective, especially in isolating computers from the network when needed.
I use Kaspersky to protect the domain and the network, allowing or denying web categories according to business needs.
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
Kaspersky Endpoint Detection and Response (EDR) Optimum delivers straightforward defense-in-depth against complex and advanced threats with no additional overheads. Use automated and 'single-click' responses so you can ensure every last piece of the threat is rooted out of your system.
Symantec Endpoint Security (SES) Complete delivers comprehensive protection for all your traditional and mobile devices across the entire attack chain. Symantec endpoint innovations include behavioral isolation, Active Directory security, and Threat Hunter technologies to protect your endpoints against sophisticated threats and targeted attacks. For higher return-on-investment and lower total cost of ownership, this single-agent solution supports on-premises, hybrid, and cloud-based deployments.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.