Executive SummaryUpdated on Sep 9, 2024
Kaspersky Endpoint Detection and Response Optimum and Symantec Endpoint Security Complete are leading endpoint security solutions. Users are generally more satisfied with the pricing and support of Kaspersky, but Symantec is often perceived as superior due to its comprehensive features and is considered worth the price.
Features: Kaspersky is noted for its powerful malware detection, efficient performance, and user-friendly management capabilities. Symantec stands out with advanced threat protection, detailed reporting, and seamless integration with other security tools. Kaspersky focuses on core security features while Symantec caters to larger organizations with sophisticated requirements through advanced options.
Room for Improvement: Users suggest Kaspersky could enhance advanced threat analysis and incident response capabilities. Symantec could improve by streamlining updates and reducing system resource consumption. Kaspersky's improvements are aimed at enhancing existing frameworks, whereas Symantec aims to refine user experience and operational efficiency.
Ease of Deployment and Customer Service: Kaspersky receives positive feedback for straightforward deployment and responsive customer support. Symantec's deployment is generally more complex but is complemented by robust support and detailed onboarding assistance.
Pricing and ROI: Kaspersky offers competitive pricing and quicker ROI, appealing to small and medium businesses. Symantec's higher pricing is justified by its extensive feature set, benefiting large enterprises. Users find Kaspersky cost-effective and acknowledge that Symantec's investment pays off with high-end security benefits and long-term ROI.
