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Blackbaud CRM vs Upsales comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackbaud CRM
Ranking in CRM
39th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Upsales
Ranking in CRM
105th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the CRM category, the mindshare of Blackbaud CRM is 0.3%, down from 0.5% compared to the previous year. The mindshare of Upsales is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

reviewer2596560 - PeerSpot reviewer
Integrated profiles increase centralization and streamline donor management
We were using it for managing our donor database The solution provided an integrated profile, which was helpful for having everything together available in one place. One area of improvement is the UI and UX, which could be more upgraded. It looks a little dated compared to modern UI and UX, and…
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Questions from the Community

What needs improvement with Blackbaud CRM?
One area of improvement is the UI and UX, which could be more upgraded. It looks a little dated compared to modern UI and UX, and there's potential for it to be more intuitive. Also, the ability to...
What is your primary use case for Blackbaud CRM?
We were using it for managing our donor database.
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Comparisons

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Overview

 

Sample Customers

Charleston Battery, Virgin London Marathon, EdVenture Children's Museum
1. Atlassian 2. Dropbox 3. HubSpot 4. Intercom 5. Salesforce 6. Zendesk 7. Amazon 8. eBay 9. Shopify 10. Walmart 11. Wayfair 12. Cisco 13.Google 14. IBM 15. Microsoft 16. Oracle 17. Bank of America 17. Capital One 18. Chase 19. Citigroup 20. Goldman Sachs 21. CNN 22. Disney 23. Fox 24. NBCUniversal 25.The New York Times 26. AT&T 27. Verizon 28. Comcast 29. T-Mobile 30. Sprint 31. U.S. Department of Defense 32. U.S. Department of State 33. U.S. Department of Justice 34. U.S. Department of the Treasury 35. U.S. Securities and Exchange Commission 36. The American Red Cross 37. The Salvation Army 38. Doctors Without Borders 39. Oxfam 40. Greenpeace
Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: March 2025.
849,475 professionals have used our research since 2012.