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Blackboard Learning Management vs CYPHER Learning comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Learning Management
Ranking in Learning Management Systems (LMS)
6th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
CYPHER Learning
Ranking in Learning Management Systems (LMS)
1st
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Learning Management Systems (LMS) category, the mindshare of Blackboard Learning Management is 2.4%, down from 2.6% compared to the previous year. The mindshare of CYPHER Learning is 5.1%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Learning Management Systems (LMS)
 

Featured Reviews

James Phelps - PeerSpot reviewer
Expandable with good real-time live interactions but is very expensive
Initially, Blackboard had problems for faculty members who were forced to use it to try to get it set up and running. That said, over time, they improved that. Unfortunately, due to its licensing requirements on standalone systems, like at a university on our servers, we run into problems where we can only set it up in one way. The way you teach a biology class is not the way you teach a social science class, for example. It's not flexible. Often you are forced into compromising in such a manner that neither group would be happy. If you need help, the help desk in-house will provide 24-hour help to both students and faculty. That means you have eight people, eight hours a day, supervisors, and an overall manager. It takes at least 12 people to handle maintenance for a 10,000-person campus for 24-hour coverage.
Paulo Ian Perez - PeerSpot reviewer
We have seen cost savings because we no longer need to send training teams to international territories
We use almost all the functionalities of the platform especially for product training videos, lectures, onboarding, assessment, and exams. We also use the gamification function to engage our employees and effectively reward them. In terms of portal usage. With these developments, we are able to automate almost all the onboarding and training requirements for both our new and existing workforce. The rules engine has helped us personalize content based on users’ goals and performance. For example, we are now working on further improving the training process for China, Middle East, and soon India markets. There is also a wide range of analytics in the platform that show level of engagement and interest - logged in hours, percentage of trainees / attendees taking exams and those actively using the platform. Since we have drastically lessened onsite training to almost none, we rely heavily on trainees' consistent use of the platform. CYPHER Learning's competency-based learning feature is very important for helping ensure content is compliant with the goals of the course. A case in point would be our crews that are assigned to stores. They go through the program and thereby complete and pass the required exams and related "certification processes". Getting them "certified" to man stations and shifts are enough proof of competence to be deployed. For those who do not pass the certification, we have them go through retraining until they eventually get certified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most important features is the possibility of creating unlimited subdomains."
"One of Blackboard's strengths is its historical prominence as a leading LMS for universities in the US and Europe a decade or more ago."
"It is scalable."
"The solution is easy to use."
"Blackboard enables instructors to collectively gather all the grading data into one place. If students upload content or post it to a Google Doc, I can do my grading and calculate the grades. It is an excellent holding place for all of that data"
"It encompasses various components, including course delivery modules, content management, community engagement features, digital classrooms, and mobile integration."
"The modules and courses are flexible."
"The usability makes it easy for our doctors to find whatever they're looking for. The groups help them interact with each other, creating a kind of network and a place of engagement. It's not just a platform to go and learn and get out. It's a place where they can actually interact with other doctors and share experiences."
"The ability to integrate it with a lot of our third-party service providers like Turnitin, through a plugin, is helpful. There aren't many learning management systems that integrate so well with different APIs and LTIs, especially when a school has various tools in its tech stack."
"Compared to other platforms, it is very user-friendly and intuitive, and both teachers and students can easily find what they need and use the functions without extensive training."
"For as long as I have been working with MATRIX (for a few years now), they have the social aspect with groups. The thing that they did not have for years, until earlier this year, was a reply-all feature. I had been asking for that for years and they finally added it this year. That has been helpful because now our students are less frustrated."
"It has 100% helped me organize my time. It provides more time for interaction and feedback with my students, both in the classroom or personally. This is why I consider the solution as an achievement. It feels more collaborative in the sense that planning not only depends on me, but also on my students."
"When I do a survey, CYPHER Learning is helpful because then I can more quickly peruse students' responses. I don't have to go through question by question. Grading-wise, it has certainly helped, when giving a survey, to streamline my grading for that assignment."
"One of the features that is very good is the automation for setting trigger rules that show or hide specific class sections or assignments."
"The in-depth reporting feature of CYPHER Learning enables us to better understand the training needs of our customers and monitor the performance of our training services."
 

Cons

"It would be ideal to create a more responsive or more intuitive template for access from telephones or tablets."
"The solution must provide better integration with third-party software."
"The system falls short in terms of managing assessments and exams effectively."
"Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions."
"Blackboard has limitations in terms of delivering content and assessing student assignments because it can't handle large file sizes. It's also limited in its ability to track student activity. Instructors can see the student's most recent login, but they can't follow the activity."
"The solution is not flexible."
"I would like to have the ability to search by certificate number in order to verify the validity of a certificate."
"The gamification option is a section that we have not learned because we have not been able to specify a training space for the use of this gamification tab. However, it would be good to have training and learn about how to use it."
"I would also like to see them improve accessibility for younger kids. Perhaps they could enable us to customize folders in a more playful way."
"CYPHER Learning should definitely offer live video conferencing integration."
"The vendor could improve on the chat system. Right now, the student only has access to messaging. Maybe it would be good to have a mini chat or the ability to do video calls with teachers if they have any questions about an assignment."
"There is further work to be done on the translation accuracy of international languages. It is really a challenge to have a system for perfect translation, especially as there are unique dialects embedded in different languages. In the future, the platform can have an integrated application that can "precisely" translate languages."
"One thing I find annoying is that the system is quite limited when it comes to roles. I was used to our old system where I could create custom roles to cater to specific users and that's not available in CYPHER Learning."
"One thing that I wish was different was that it showed the full title in the catalog when I create something outside, such as in Articulate 360, and bring it in. When you go into the catalog title, it does not show you the whole title. If it is a long title, it will just have three dots. I wish it would just show the entire title, even if it goes into the next line so that people can see the whole title."
 

Pricing and Cost Advice

"The product pricing tends to be higher than alternatives."
"At the beginning, you can choose a basic plan. As your users grow you can buy a more expensive license."
"The price was fair for all the features we received."
"When I first started, I wanted the enterprise package. We had to build up our student base to get up to the number of students that we needed to be in that enterprise package. Then, we had a 100% return on investment within the first year of using the program."
"Our satisfaction with the pricing is a 10 out of 10."
"NEO's price is good."
"The pricing is somewhere in the middle. It's not too expensive and, for what it is, it's very reasonable."
"Their plans are based on enrollment numbers. We're at the silver level with 100 active learners. So, you're really beholden to how many learners you're going to accommodate. There are no extra costs in addition to the standard licensing fees."
"Understanding your active users, compared to total users, in terms of the plan you choose, is something to be aware of."
"For our for-profit entities, CYPHER Learning is the perfect solution in terms of cost. It is not too expensive and is about the same as what other service providers charge."
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Top Industries

By visitors reading reviews
University
23%
Educational Organization
20%
Government
9%
Computer Software Company
8%
Educational Organization
25%
Computer Software Company
12%
Comms Service Provider
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Blackboard Learning Management?
The product pricing tends to be higher than alternatives like Canvas, making Blackboard more suitable for larger universities with substantial budgets.
What needs improvement with Blackboard Learning Management?
Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions.
What do you like most about NEO LMS?
Creating courses for our resources is one of the best features of CYPHER Learning.
What is your experience regarding pricing and costs for NEO LMS?
It seems moderate and as per industry standards. In my previous organization, we had to hire an outside company, so I know what companies charge to do just a single course. Considering that, the pr...
What needs improvement with NEO LMS?
The AI feature needs some fine-tuning or tweaking. They use Microsoft Copilot. I have had courses on and used the AI feature. I find myself having to correct a lot of mistakes that it has made. It ...
 

Also Known As

No data available
MATRIX LMS, NEO LMS
 

Overview

 

Sample Customers

University of Derby, University of Warwick, John Moore's University
Millions of users across business, academia, and entrepreneurs - worldwide.
Find out what your peers are saying about Blackboard Learning Management vs. CYPHER Learning and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.