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Blackboard Learning Management vs CYPHER Learning comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Learning Management
Ranking in Learning Management Systems (LMS)
6th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
CYPHER Learning
Ranking in Learning Management Systems (LMS)
1st
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Learning Management Systems (LMS) category, the mindshare of Blackboard Learning Management is 2.2%, down from 2.4% compared to the previous year. The mindshare of CYPHER Learning is 5.0%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Learning Management Systems (LMS)
 

Featured Reviews

James Phelps - PeerSpot reviewer
Expandable with good real-time live interactions but is very expensive
Initially, Blackboard had problems for faculty members who were forced to use it to try to get it set up and running. That said, over time, they improved that. Unfortunately, due to its licensing requirements on standalone systems, like at a university on our servers, we run into problems where we can only set it up in one way. The way you teach a biology class is not the way you teach a social science class, for example. It's not flexible. Often you are forced into compromising in such a manner that neither group would be happy. If you need help, the help desk in-house will provide 24-hour help to both students and faculty. That means you have eight people, eight hours a day, supervisors, and an overall manager. It takes at least 12 people to handle maintenance for a 10,000-person campus for 24-hour coverage.
Roland Lorenzo M Ruben - PeerSpot reviewer
Offers flexible learning and saves printing costs; it has been excellent for us
There is room for improvement in the CYPHER Learning mobile application because my students have given feedback that they are not using the mobile app as it takes time to open. I also use the app. For me, it is easier to use than using the browser, but some of the students do not use it because it takes a very long time to open. Most of our students are using smartphones. Some students do not have laptops, so if the mobile app is more responsive, it would be a great help for us. The peer feedback feature is not user-friendly. Some of our faculty members were very happy when CYPHER gave the news that there is already a peer feedback feature because we were asking for it, but when they used it, they found it complicated and not user-friendly. They were disappointed with the peer feedback feature. When students submit their outputs, we want their classmates to give feedback as well, but that is not very easy to use. After I tried it, I also did not find it very friendly to use. They have this assessment type where we can group our students. We create groups, and they can work and collaborate with the group. While grading the submissions of the groups, although we can see that the students are separated by groups, we still have to grade them one by one. We would like a way to grade the group as one. For example, if there are five members in a group, currently, we give each member a grade. It would be easier to be able to give the same grade to all the members of the group. The team assessment feature could be improved to allow grading the group as one.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Blackboard enables instructors to collectively gather all the grading data into one place. If students upload content or post it to a Google Doc, I can do my grading and calculate the grades. It is an excellent holding place for all of that data"
"The solution is easy to use."
"It is scalable."
"One of the most important features is the possibility of creating unlimited subdomains."
"It encompasses various components, including course delivery modules, content management, community engagement features, digital classrooms, and mobile integration."
"One of Blackboard's strengths is its historical prominence as a leading LMS for universities in the US and Europe a decade or more ago."
"The modules and courses are flexible."
"There are so many valuable features: The structure of the platform is fantastic and the learner experience is very good."
"Compared to other platforms, it is very user-friendly and intuitive, and both teachers and students can easily find what they need and use the functions without extensive training."
"This platform not only allows you to transmit the content in an agile and interactive way, but you can also interact with the students and keep them up to date. It is a platform that provides communication with the student, not only academically but also personally."
"It is very easy for educators to communicate with students using the CYPHER Learning messaging system, which is imperative for our organization."
"We love the group feature allowing students to have peer-to-peer learning experiences. In our case, it is for students, but this feature could also be useful for a business to provide peer-to-peer learning experiences for employees. The group tool provides an opportunity for students to connect with their peers inside of their own digital space. One of the aspects that we love about the group tool is that it allows students to leave the course but engage in a digital space where they access materials that are personalized to their group."
"Having the SCORM packaging and the ability to move that SCORM packaging in is my number one feature."
"It provides an easy way to report who has taken the courses, how long they have been out, how long they were on when they logged in, and when they logged out. It is very easy to pull up data and run reports."
"Initially, I was very excited about the automations. But when we started using the actual courses, I found that the ability to sync content and settings from parent courses to child courses is what I value the most. But both the automations and syncing are at the top of the list."
 

Cons

"Blackboard has limitations in terms of delivering content and assessing student assignments because it can't handle large file sizes. It's also limited in its ability to track student activity. Instructors can see the student's most recent login, but they can't follow the activity."
"The system falls short in terms of managing assessments and exams effectively."
"Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions."
"The solution is not flexible."
"The solution must provide better integration with third-party software."
"It would be ideal to create a more responsive or more intuitive template for access from telephones or tablets."
"There are some tools that facilitate dialogue but not many that help produce continuous interaction. There is room for improvement in the area of interaction. I'd like to see more ways for the student to communicate with their classmates."
"I would like to have the ability to search by certificate number in order to verify the validity of a certificate."
"There could be improvements in the dynamic and accessibility tools for the youngest students. For example, I create or attach links from other pages, and I use activities and games, such as roulettes, that encourage student participation."
"While the number of apps available for integration with CYPHER Learning has increased over the years, I would love to see this number continue to grow. I believe this would help solidify its position amongst other learning management systems as a viable option for educators and schools."
"I would like to see better integration of the platform with Zoom or Meet so that programming of video conferences would be much more interactive within those platforms. Currently, if we have to do a conference in Zoom or Meet, we have to leave the platform because we cannot do so directly within it."
"The user interface looks dated compared to more modern learning management systems, which are really clean."
"They are not the cheapest solution, but they are not the most expensive."
"eCommerce integration is crucial for us. They have two separate reporting styles. You can view information within the courses themselves, and you can view information on the eCommerce orders. The reporting within the courses and the eCommerce orders are separate, causing difficulty."
 

Pricing and Cost Advice

"The product pricing tends to be higher than alternatives."
"At the beginning, you can choose a basic plan. As your users grow you can buy a more expensive license."
"I am happy with it. It is very well priced."
"Understanding your active users, compared to total users, in terms of the plan you choose, is something to be aware of."
"NEO's price is good."
"When I first started, I wanted the enterprise package. We had to build up our student base to get up to the number of students that we needed to be in that enterprise package. Then, we had a 100% return on investment within the first year of using the program."
"It is cheap for us. We started with CYPHER Learning, and then when our contract was finished, we needed to undergo a bidding process. We had to look at other LMSs as well and compare it with them. Its price convinced us to stay with CYPHER Learning. The cost is low, but the quality is excellent. The lower price compared to other LMSs makes it perfect for us."
"We actually want to look at other systems or develop our own system because the cost point of MATRIX is so high. It doesn't feel like we get any value for it."
"It has helped us save from 90% to 100% of our costs. The most valuable thing that we have earned in the last three years is time, e.g., my personal time versus my work time. There is more harmony."
"During the negotiation for our five-year contract, CYPHER Learning did an excellent job of being fair and upfront with us. We have to budget for the future and know what the solution will cost us over the next five years. That's fantastic, and the company was very accommodating and worked well with us."
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Top Industries

By visitors reading reviews
University
22%
Educational Organization
20%
Government
9%
Computer Software Company
8%
Educational Organization
23%
Computer Software Company
12%
Comms Service Provider
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Blackboard Learning Management?
The product pricing tends to be higher than alternatives like Canvas, making Blackboard more suitable for larger universities with substantial budgets.
What needs improvement with Blackboard Learning Management?
Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions.
What do you like most about NEO LMS?
Creating courses for our resources is one of the best features of CYPHER Learning.
What is your experience regarding pricing and costs for NEO LMS?
I did not negotiate the pricing, but from what I gathered, it was a significant purchase for us at West Music. We recognize its value and potential for growth, making it worthwhile.
What needs improvement with NEO LMS?
The primary area for improvement is the reporting between courses and eCommerce, which currently use two separate reporting styles. Information can be accessed within the courses themselves, as wel...
 

Also Known As

No data available
MATRIX LMS, NEO LMS
 

Overview

 

Sample Customers

University of Derby, University of Warwick, John Moore's University
Millions of users across business, academia, and entrepreneurs - worldwide.
Find out what your peers are saying about Blackboard Learning Management vs. CYPHER Learning and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.