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Blackboard Learning Management vs CYPHER Learning comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Learning Management
Ranking in Learning Management Systems (LMS)
5th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
CYPHER Learning
Ranking in Learning Management Systems (LMS)
3rd
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
55
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Learning Management Systems (LMS) category, the mindshare of Blackboard Learning Management is 1.6%, down from 2.0% compared to the previous year. The mindshare of CYPHER Learning is 3.2%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Learning Management Systems (LMS) Market Share Distribution
ProductMarket Share (%)
CYPHER Learning3.2%
Blackboard Learning Management1.6%
Other95.2%
Learning Management Systems (LMS)
 

Featured Reviews

James Phelps - PeerSpot reviewer
Expandable with good real-time live interactions but is very expensive
Initially, Blackboard had problems for faculty members who were forced to use it to try to get it set up and running. That said, over time, they improved that. Unfortunately, due to its licensing requirements on standalone systems, like at a university on our servers, we run into problems where we can only set it up in one way. The way you teach a biology class is not the way you teach a social science class, for example. It's not flexible. Often you are forced into compromising in such a manner that neither group would be happy. If you need help, the help desk in-house will provide 24-hour help to both students and faculty. That means you have eight people, eight hours a day, supervisors, and an overall manager. It takes at least 12 people to handle maintenance for a 10,000-person campus for 24-hour coverage.
Roland Lorenzo M Ruben - PeerSpot reviewer
Offers flexible learning and saves printing costs; it has been excellent for us
There is room for improvement in the CYPHER Learning mobile application because my students have given feedback that they are not using the mobile app as it takes time to open. I also use the app. For me, it is easier to use than using the browser, but some of the students do not use it because it takes a very long time to open. Most of our students are using smartphones. Some students do not have laptops, so if the mobile app is more responsive, it would be a great help for us. The peer feedback feature is not user-friendly. Some of our faculty members were very happy when CYPHER gave the news that there is already a peer feedback feature because we were asking for it, but when they used it, they found it complicated and not user-friendly. They were disappointed with the peer feedback feature. When students submit their outputs, we want their classmates to give feedback as well, but that is not very easy to use. After I tried it, I also did not find it very friendly to use. They have this assessment type where we can group our students. We create groups, and they can work and collaborate with the group. While grading the submissions of the groups, although we can see that the students are separated by groups, we still have to grade them one by one. We would like a way to grade the group as one. For example, if there are five members in a group, currently, we give each member a grade. It would be easier to be able to give the same grade to all the members of the group. The team assessment feature could be improved to allow grading the group as one.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of Blackboard's strengths is its historical prominence as a leading LMS for universities in the US and Europe a decade or more ago."
"Blackboard enables instructors to collectively gather all the grading data into one place. If students upload content or post it to a Google Doc, I can do my grading and calculate the grades. It is an excellent holding place for all of that data"
"It encompasses various components, including course delivery modules, content management, community engagement features, digital classrooms, and mobile integration."
"One of the most important features is the possibility of creating unlimited subdomains."
"The solution is easy to use."
"The modules and courses are flexible."
"It is scalable."
"It has been a complete game-changer for our company to have our learning platform with CYPHER Learning."
"I mainly use the storage folders that allow students to upload their work in an organized way. By providing a large storage capacity, the system allows students to upload videos and images. I can also rate students and give them feedback with comments or stickers."
"The in-depth reporting feature of CYPHER Learning enables us to better understand the training needs of our customers and monitor the performance of our training services."
"I have many students in my charge and thanks to the automation provided by CYPHER Learning, it is possible to apply any class to any classroom and, in that way, replicate the same content for all classrooms."
"E-commerce is still one of the exotic features, meaning that not all LMS providers offer it. It is critical for us. We have had no trouble implementing payment gateways with this system and it works out-of-the-box without any special tricks."
"CYPHER Learning far outperforms some of the more basic ones."
"I have found the gamification to be useful, along with the automation features. The automation is particularly beneficial as it allows us to send certifications and messages automatically when purchases occur or when they get online."
"The customization is very good because it allows us to completely brand the product so that it is our brand."
 

Cons

"The solution is not flexible."
"It would be ideal to create a more responsive or more intuitive template for access from telephones or tablets."
"The system falls short in terms of managing assessments and exams effectively."
"The solution must provide better integration with third-party software."
"Blackboard has limitations in terms of delivering content and assessing student assignments because it can't handle large file sizes. It's also limited in its ability to track student activity. Instructors can see the student's most recent login, but they can't follow the activity."
"Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions."
"Perhaps there is room for improvement in the gamification part. I have used it but it has not been very clear to me. It may be my responsibility for not asking about it in the training sessions, but the way you use it is not so clear."
"The user interface looks dated compared to more modern learning management systems, which are really clean. There is so much functionality that it almost becomes too much for the user, so the user interface could be improved."
"The search function needs to be improved; it isn't currently working correctly and has no value to us at this point, but it should be of great value. To my knowledge, CYPHER Learning is presently working on this issue."
"One of the areas that I believe CYPHER Learning could improve on is having a saving function as you type in, much as some Google products. That would really help in my classroom because we do a lot of writing, and if that's not saved properly, students may have to redo their work."
"There are some tools that facilitate dialogue but not many that help produce continuous interaction. There is room for improvement in the area of interaction. I'd like to see more ways for the student to communicate with their classmates."
"There is a great feature that enables self-registration for a user and it comes with an access code. Unfortunately, there is only one access code and it works for all portals. We would appreciate a dedicated access code for different portals."
"Most of the room for improvement is around my course design, the video content, and the structure of my courses so that they're more engaging and interactive. Whether the platform can help me deliver those outcomes, I'm not sure, but that will probably be my core focus over the next 12 months."
"I would like to see greater integration with some programs that are not natively integrated. Google is a standard. Everything integrates with it. Integration with Google is a key task."
 

Pricing and Cost Advice

"At the beginning, you can choose a basic plan. As your users grow you can buy a more expensive license."
"The product pricing tends to be higher than alternatives."
"The system is not cheap but it's affordable. The pricing is fair... The cherry on top was that we received all the functionality with the simplest plan, the one with the minimal number of users. It couldn't be any better."
"When I first started, I wanted the enterprise package. We had to build up our student base to get up to the number of students that we needed to be in that enterprise package. Then, we had a 100% return on investment within the first year of using the program."
"NEO's price is good."
"It's a little bit more than I want to pay, but I'm okay with it."
"The price was fair for all the features we received."
"Even though it's priced high, the return on investment is going to be phenomenal. It does what you want it to do."
"The pricing is somewhere in the middle. It's not too expensive and, for what it is, it's very reasonable."
"I'm an instructional designer, and from a build or a designer standpoint, it would be nice to have a more user-friendly resource folder to access artifacts to pull into course modules. The second feature that I would love is that while editing any page inside CYPHER Learning, there should be more functionality to design it well."
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Top Industries

By visitors reading reviews
University
23%
Educational Organization
18%
Government
10%
Computer Software Company
7%
Educational Organization
22%
Computer Software Company
9%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise9
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Blackboard Learning Management?
The product pricing tends to be higher than alternatives like Canvas, making Blackboard more suitable for larger universities with substantial budgets.
What needs improvement with Blackboard Learning Management?
To make Blackboard Learning Management better, I believe maintaining, updating, and upgrading the content is the key success factor for the platform to provide value to students.
What is your experience regarding pricing and costs for NEO LMS?
The pricing for CYPHER Learning is on par with other solutions. I've been a single user of the system for a while and priced out several other options, and it's probably standard pricing if not may...
What needs improvement with NEO LMS?
One of the areas that I believe CYPHER Learning could improve on is having a saving function as you type in, much as some Google products. That would really help in my classroom because we do a lot...
What advice do you have for others considering NEO LMS?
I absolutely recommend CYPHER Learning to other users. My students really connect with it because it doesn’t resemble anything else available. The ease of use, the autonomy it provides my students,...
 

Also Known As

No data available
MATRIX LMS, NEO LMS
 

Overview

 

Sample Customers

University of Derby, University of Warwick, John Moore's University
Millions of users across business, academia, and entrepreneurs - worldwide.
Find out what your peers are saying about Blackboard Learning Management vs. CYPHER Learning and other solutions. Updated: September 2025.
869,785 professionals have used our research since 2012.