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Blackboard Learning Management vs CYPHER Learning comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Learning Management
Ranking in Learning Management Systems (LMS)
6th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
CYPHER Learning
Ranking in Learning Management Systems (LMS)
1st
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Learning Management Systems (LMS) category, the mindshare of Blackboard Learning Management is 2.4%, up from 2.3% compared to the previous year. The mindshare of CYPHER Learning is 4.5%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Learning Management Systems (LMS)
 

Featured Reviews

James Phelps - PeerSpot reviewer
Expandable with good real-time live interactions but is very expensive
Initially, Blackboard had problems for faculty members who were forced to use it to try to get it set up and running. That said, over time, they improved that. Unfortunately, due to its licensing requirements on standalone systems, like at a university on our servers, we run into problems where we can only set it up in one way. The way you teach a biology class is not the way you teach a social science class, for example. It's not flexible. Often you are forced into compromising in such a manner that neither group would be happy. If you need help, the help desk in-house will provide 24-hour help to both students and faculty. That means you have eight people, eight hours a day, supervisors, and an overall manager. It takes at least 12 people to handle maintenance for a 10,000-person campus for 24-hour coverage.
Roland Lorenzo M Ruben - PeerSpot reviewer
Offers flexible learning and saves printing costs; it has been excellent for us
There is room for improvement in the CYPHER Learning mobile application because my students have given feedback that they are not using the mobile app as it takes time to open. I also use the app. For me, it is easier to use than using the browser, but some of the students do not use it because it takes a very long time to open. Most of our students are using smartphones. Some students do not have laptops, so if the mobile app is more responsive, it would be a great help for us. The peer feedback feature is not user-friendly. Some of our faculty members were very happy when CYPHER gave the news that there is already a peer feedback feature because we were asking for it, but when they used it, they found it complicated and not user-friendly. They were disappointed with the peer feedback feature. When students submit their outputs, we want their classmates to give feedback as well, but that is not very easy to use. After I tried it, I also did not find it very friendly to use. They have this assessment type where we can group our students. We create groups, and they can work and collaborate with the group. While grading the submissions of the groups, although we can see that the students are separated by groups, we still have to grade them one by one. We would like a way to grade the group as one. For example, if there are five members in a group, currently, we give each member a grade. It would be easier to be able to give the same grade to all the members of the group. The team assessment feature could be improved to allow grading the group as one.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Blackboard enables instructors to collectively gather all the grading data into one place. If students upload content or post it to a Google Doc, I can do my grading and calculate the grades. It is an excellent holding place for all of that data"
"It is scalable."
"It encompasses various components, including course delivery modules, content management, community engagement features, digital classrooms, and mobile integration."
"One of the most important features is the possibility of creating unlimited subdomains."
"The modules and courses are flexible."
"The solution is easy to use."
"One of Blackboard's strengths is its historical prominence as a leading LMS for universities in the US and Europe a decade or more ago."
"When I do a survey, CYPHER Learning is helpful because then I can more quickly peruse students' responses. I don't have to go through question by question. Grading-wise, it has certainly helped, when giving a survey, to streamline my grading for that assignment."
"The feature I use the most is the rubrics tool. I have built all my rubrics in the platform and, using them, I can mark the scores that the students have and it provides transparency between the students and the teachers."
"The ability to build and customize our own courses is one of the most valuable features. When we launched with CYPHER LEARNING, their team helped us build our courses. They took our paper-based coursework and developed a really engaging digital solution on the platform. The best part, for us, is being able to continue to customize and edit it."
"With class folders in place, it is possible to follow up on the children. I know when students have seen the material that has been uploaded to the platform and, thus, understand if they are following the classes."
"The ability to integrate it with a lot of our third-party service providers like Turnitin, through a plugin, is helpful. There aren't many learning management systems that integrate so well with different APIs and LTIs, especially when a school has various tools in its tech stack."
"I also like the discussion board a lot because students can give their opinions there and interact with each other. For me, as an English teacher, it is also important because they practice writing in a real context."
"I can use a template to replicate class content so that I can use the same content in the three sections where I teach. That way, I don't have to continuously edit my classes. It's very useful."
"Having the SCORM packaging and the ability to move that SCORM packaging in is my number one feature."
 

Cons

"Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions."
"Blackboard has limitations in terms of delivering content and assessing student assignments because it can't handle large file sizes. It's also limited in its ability to track student activity. Instructors can see the student's most recent login, but they can't follow the activity."
"The solution must provide better integration with third-party software."
"The system falls short in terms of managing assessments and exams effectively."
"It would be ideal to create a more responsive or more intuitive template for access from telephones or tablets."
"The solution is not flexible."
"The user interface looks dated compared to more modern learning management systems, which are really clean. There is so much functionality that it almost becomes too much for the user, so the user interface could be improved."
"I would also like CYPHER Learning to constantly give training days for all the institutions that work with them. We recently had face-to-face training, but this could be done more frequently."
"There is further work to be done on the translation accuracy of international languages. It is really a challenge to have a system for perfect translation, especially as there are unique dialects embedded in different languages. In the future, the platform can have an integrated application that can "precisely" translate languages."
"I do wish that there could be some formatting option so that I don't have to do some manual work in terms of translating the data into, for example, a PowerPoint presentation."
"I would like to see an improvement in peer bonding and the possibility for students to share knowledge among themselves regarding the work that they do. That would greatly help in that it wouldn’t be a one-to-many communication format."
"As an administrator of our LMS, there are a lot of things that could be improved, but these are not seen by students or professors. One is the admin features for adding students."
"CYPHER Learning should definitely offer live video conferencing integration."
"The system should help us more in the area of evaluation. I don't think CYPHER Learning has exploited this topic enough. I can upload rubrics for evaluation, but there are no additional information sources or other instruments for student evaluation."
 

Pricing and Cost Advice

"At the beginning, you can choose a basic plan. As your users grow you can buy a more expensive license."
"The product pricing tends to be higher than alternatives."
"The pricing is good. It's scalable, meaning you can start off at a cost level that is easy for a startup and then build on it from there."
"CYPHER Learning is more cost-efficient for us compared to others."
"The pricing is somewhere in the middle. It's not too expensive and, for what it is, it's very reasonable."
"The main reason we went for it was cost, which was very reasonable."
"Our satisfaction with the pricing is a 10 out of 10."
"Even though it's priced high, the return on investment is going to be phenomenal. It does what you want it to do."
"It is cheap for us. We started with CYPHER Learning, and then when our contract was finished, we needed to undergo a bidding process. We had to look at other LMSs as well and compare it with them. Its price convinced us to stay with CYPHER Learning. The cost is low, but the quality is excellent. The lower price compared to other LMSs makes it perfect for us."
"It seems moderate and as per industry standards. In my previous organization, we had to hire an outside company, so I know what companies charge to do just a single course. Considering that, the price of CYPHER Learning is in the typical cost range."
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Top Industries

By visitors reading reviews
University
21%
Educational Organization
21%
Government
10%
Computer Software Company
8%
Educational Organization
17%
Computer Software Company
12%
Comms Service Provider
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Blackboard Learning Management?
The product pricing tends to be higher than alternatives like Canvas, making Blackboard more suitable for larger universities with substantial budgets.
What needs improvement with Blackboard Learning Management?
Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions.
What do you like most about NEO LMS?
Creating courses for our resources is one of the best features of CYPHER Learning.
What is your experience regarding pricing and costs for NEO LMS?
I did not negotiate the pricing, but from what I gathered, it was a significant purchase for us at West Music. We recognize its value and potential for growth, making it worthwhile.
What needs improvement with NEO LMS?
The primary area for improvement is the reporting between courses and eCommerce, which currently use two separate reporting styles. Information can be accessed within the courses themselves, as wel...
 

Also Known As

No data available
MATRIX LMS, NEO LMS
 

Overview

 

Sample Customers

University of Derby, University of Warwick, John Moore's University
Millions of users across business, academia, and entrepreneurs - worldwide.
Find out what your peers are saying about Blackboard Learning Management vs. CYPHER Learning and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.