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BlueCat Edge vs Palo Alto Networks DNS Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.5
BlueCat Edge's support is mixed; enterprise support is strong, but standard support has variable response times and expertise concerns.
No sentiment score available
Bringing their support in-house has greatly improved the support experience.
 

Room For Improvement

Sentiment score
5.1
BlueCat Edge needs better UI, real-time access, and security controls, with improved logging, export features, and documentation.
No sentiment score available
Having a standardized location for query redirection without needing to stand up a server instance would be beneficial.
 

Scalability Issues

Sentiment score
7.2
BlueCat Edge excels in scalability and flexibility, efficiently supporting users with advanced features and complex, adjustable capacity enhancements.
No sentiment score available
We have several Edge instances in our data center serving multiple locations.
 

Setup Cost

No sentiment score available
BlueCat Edge offers competitive pricing with unlimited deployments, reducing costs and providing value despite its high price range.
No sentiment score available
While it's not as inexpensive as I would like, we are subscription-based and have unlimited implementation.
 

Stability Issues

Sentiment score
6.9
BlueCat Edge boasts strong stability with minimal disruptions, leveraging anycast and load balancing despite occasional update issues.
No sentiment score available
BlueCat worked with us to resolve this by reverting us to a stable release and later moving us to a fixed one.
 

Valuable Features

Sentiment score
8.9
BlueCat Edge offers security, DNS traffic routing, and management features for seamless IP address migrations across multiple data centers.
No sentiment score available
The ability to route different domains to different DNS resolvers.
 

Categories and Ranking

BlueCat Edge
Ranking in Domain Name System (DNS) Security
7th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Palo Alto Networks DNS Secu...
Ranking in Domain Name System (DNS) Security
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Domain Name System (DNS) Security category, the mindshare of BlueCat Edge is 3.4%, up from 1.9% compared to the previous year. The mindshare of Palo Alto Networks DNS Security is 15.3%, down from 16.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security
 

Featured Reviews

LeandroFreitas - PeerSpot reviewer
We see the benefits immediately, it can identify DNS threats, and is flexible
The most impressive feature of BlueCat Edge is its versatility combined with robust security. It acts as a central platform that intelligently routes traffic to the correct resolver while simultaneously enforcing security policies. This includes the ability to blacklist malicious domains or redirect traffic, providing a significant security advantage. In my experience, I've successfully migrated nearly 100,000 internal IP addresses across 14 global data centers using BlueCat Edge, handling a substantial amount of traffic with ease. The interface is user-friendly, and what I find most helpful is the ability to quickly view logs. These logs contain all the queries from internal clients and the corresponding responses from the DNS service, making troubleshooting DNS traffic significantly easier. In the past 24 hours, we've seen 86,000 unique IP addresses using the service, though this number likely fluctuates seasonally. Overall, it's the best solution I've found for troubleshooting DNS traffic. The unparalleled visibility offered by BlueCat Edge is arguably the most critical benefit we receive.
Aneeq Zia - PeerSpot reviewer
Enhances our internal DNS and that it blocks malicious DNS queries
The support depends. Support from distributors can be frustrating sometimes, but if you get support directly from Palo Alto, it's perfect. For direct Palo Alto support, I'd rate it a nine out of ten. Distributor support is more like a six out of ten. They are not really supportive and have slow response times.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
9%
University
8%
Computer Software Company
15%
Manufacturing Company
10%
Financial Services Firm
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BlueCat Edge?
We implemented BlueCat Edge to solve the visibility and security issues we were having.
What is your experience regarding pricing and costs for BlueCat Edge?
The licensing model for BlueCat Edge seems very good, although I can't confirm if it's specific to our contract. There are no restrictions on the number of Edge devices we can deploy. The pricing i...
What needs improvement with BlueCat Edge?
The main improvement for BlueCat Edge's security configuration would be more granular control. Ideally, it would allow for filtering by categories like gambling, adult content, drugs, etc. This is ...
What needs improvement with Palo Alto Networks DNS Security?
If the tool offers improved data security, I think it would be good. If some of our company's partners or customers want to distinguish the license between Palo Alto Networks DNS Security and Palo ...
What is your primary use case for Palo Alto Networks DNS Security?
I use the solution in my company to protect our enterprise network. I use the tool for data exfiltration.
 

Also Known As

BlueCat DNS Edge
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

Swisslos, Cologne Bonn Airport, TYROLIT
Information Not Available
Find out what your peers are saying about BlueCat Edge vs. Palo Alto Networks DNS Security and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.