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Palo Alto Networks DNS Security pros and cons

Vendor: Palo Alto Networks
4.3 out of 5
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Pros & Cons summary

Palo Alto Networks DNS Security is praised for its excellent stability and valuable features including DNS filtering, DNSSEC, and the domain generation algorithm. Scalability is rated highly but identified for improvement, along with issues of DNS client disconnections and legitimate traffic blockage. Pricing is a concern, viewed as expensive compared to Infoblox or Cisco Umbrella. Though the support team is knowledgeable, customer service faces criticism for outsourced support and slower response times.

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Prominent pros & cons

PROS

Palo Alto Networks DNS Security provides valuable DNS filtering features.
Its stability and maturity are highlighted as strengths.
Scalability is rated nine out of ten due to efficient feature delivery.
DNSSEC and domain generation algorithm are considered valuable.
It effectively protects against command and control traffic, anonymizers, and DNS tunneling.

CONS

Pricing is a concern as Palo Alto Networks DNS Security is considered expensive and could be made more cost-competitive.
Scalability of Palo Alto Networks DNS Security needs improvement.
Installation is more complex due to Palo Alto Networks DNS Security's unique security approach.
Palo Alto Networks DNS Security sometimes incorrectly flags legitimate traffic, requiring manual intervention.
Customer service is problematic with outsourced support leading to delayed response times.
 

Palo Alto Networks DNS Security Pros review quotes

reviewer1542159 - PeerSpot reviewer
Apr 1, 2021
The stability is excellent and the product is very mature.
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reviewer1692576 - PeerSpot reviewer
Oct 13, 2021
We now have insight into our DNS requests and we can actively see how many thousands of malicious requests have gotten knocked down in the last day or week that we didn't have before. There's more insight for both security and more insight.
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TN
Jul 29, 2024
The solution's most valuable features are data exfiltration and DNS tunneling.
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Buyer's Guide
Palo Alto Networks DNS Security
February 2025
Free Report: Palo Alto Networks DNS Security Reviews and More
Learn what your peers think about Palo Alto Networks DNS Security. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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Porleng Phatt - PeerSpot reviewer
Aug 7, 2023
The most valuable features of the solution are DNSSEC and the domain generation algorithm.
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DS
May 19, 2021
When comparing other cloud-based DNS security solutions to this one I have found the main beneficial feature in this solution to be we do not need to change our architecture.
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RM
Feb 28, 2024
DNS security is required to filter out the DNS traffic, any DNS-based attacks, DNS DDoS attacks, and DNS amplification attacks.
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Partha Dash - PeerSpot reviewer
Feb 3, 2025
The most valuable features of DNS Security include its ability to protect against command and control traffic, anonymizers, newly registered domains, and DNS tunneling.
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Mirko Minuzzo - PeerSpot reviewer
Jun 2, 2023
So, in general, it's very stable because the process to deliver new features and new releases in not so long...I rate the scalability a nine out of ten.
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reviewer2209113 - PeerSpot reviewer
Jun 12, 2023
The support team has good knowledge about the solution.
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Aneeq Zia - PeerSpot reviewer
Apr 30, 2024
I would rate the scalability a nine out of ten.
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Show 4 more reviews (out of 14)
 

Palo Alto Networks DNS Security Cons review quotes

reviewer1542159 - PeerSpot reviewer
Apr 1, 2021
Every vendor that sells DNS or firewalls needs to be able to protect against DNS look-up attacks and DNS naming hacks. This is true of Palo Alto as well as others.
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reviewer1692576 - PeerSpot reviewer
Oct 13, 2021
I'm not really sure what needs improvement. The only hiccup I've really seen is a couple of the DNS requests get flagged as the Sophos traffic instead of DNS traffic, but that's more of their app detection in the DNS Security. I haven't really seen any issues with the DNS security.
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TN
Jul 29, 2024
If the tool offers improved data security, I think it would be good.
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Buyer's Guide
Palo Alto Networks DNS Security
February 2025
Free Report: Palo Alto Networks DNS Security Reviews and More
Learn what your peers think about Palo Alto Networks DNS Security. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
DOWNLOAD NOW
838,713 professionals have used our research since 2012.
Porleng Phatt - PeerSpot reviewer
Aug 7, 2023
Pricing is one of the areas of concern in Palo Alto Networks DNS Security since it is an expensive product. I feel that the product's pricing is an area that could be improved.
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DS
May 19, 2021
There should be an on-premise version of this solution.
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RM
Feb 28, 2024
The solution can capture more market if made more cost-competitive than Infoblox or Cisco Umbrella.
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Partha Dash - PeerSpot reviewer
Feb 3, 2025
Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently.
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Mirko Minuzzo - PeerSpot reviewer
Jun 2, 2023
The installation is more complex because the solution has another approach to security.
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reviewer2209113 - PeerSpot reviewer
Jun 12, 2023
The product should provide email protection.
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Aneeq Zia - PeerSpot reviewer
Apr 30, 2024
Sometimes, it blocks legitimate traffic for custom applications, requiring manual intervention.
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Show 4 more reviews (out of 14)

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Product Categories

Product Categories
Domain Name System (DNS) Security

Popular Comparisons

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Cisco Umbrella vs Palo Alto Networks DNS Security Logo
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Akamai Secure Internet Access Enterprise vs Palo Alto Networks DNS Security Logo
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