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Palo Alto Networks DNS Security vs TitanHQ WebTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Palo Alto Networks DNS Secu...
Ranking in Domain Name System (DNS) Security
4th
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Domain Name System (DNS) Security
13th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
18
Ranking in other categories
Secure Web Gateways (SWG) (25th), Internet Security (13th), Web Content Filtering (5th)
 

Mindshare comparison

As of March 2026, in the Domain Name System (DNS) Security category, the mindshare of Palo Alto Networks DNS Security is 8.1%, down from 10.1% compared to the previous year. The mindshare of TitanHQ WebTitan is 1.7%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks DNS Security8.1%
TitanHQ WebTitan1.7%
Other90.2%
Domain Name System (DNS) Security
 

Featured Reviews

Andres Briceño - PeerSpot reviewer
Cybersecurity Coordinator at Pronaca
Comprehensive security protects networks effectively while support excels
The main feature of the Palo Alto Networks DNS Security protects our network from external attacks, malware, and data theft. I use the DNS Security's real-time threat intelligence, as it's a feature that works in real-time in the firewalls. Because we configured this real-time help feature in our firewalls, this feature works during internal navigation to the internet. If we have a virus or malware in our network, the firewall detects this threat and protects our network. DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet. The threat analytics has helped us because it works together with the SOC analytics and the platform manager, so this has affected our approach to zero-day vulnerabilities and threat updates. The reporting and analytics tools help provide insights into trends and threat vectors. We configured a dashboard where we can see all threat preventions and DNS Securities. If the SOC analytics detect threats or anomalies in the dashboard, we work quickly to prevent these threats.
Pusa Alexandru-Catalin - PeerSpot reviewer
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
Provides basic email protection features but needs improvement in learning capabilities
TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When comparing other cloud-based DNS security solutions to this one I have found the main beneficial feature in this solution we do not need to change our architecture."
"Palo Alto Networks DNS Security is a stable solution."
"When comparing other cloud-based DNS security solutions to this one I have found the main beneficial feature in this solution to be we do not need to change our architecture."
"The most valuable feature is DNS filtering."
"The support team has good knowledge about the solution."
"The solution's most valuable features are data exfiltration and DNS tunneling."
"This product is used in our organization to prevent all of the potential threats that we expect from the internet, including everything that can reach the end-user from the internet, and it is beneficial for us because we are in the process of migrating everything from on-premises to the cloud."
"The stability is excellent and the product is very mature."
"If someone is doing research and they're being blocked, and if we feel that it's a legitimate use, we can get them into the site they're looking for."
"It doesn't require installing an agent or software on individual workstations, which is very important for us, because the product improves on its own without having to go to workstations, which is an ideal thing since it doesn't tie up staff's time to upgrade the machines and I don't need to upgrade the software to make WebTitan work."
"If you need to monitor your internet and you've been dragging your feet out of fear of the complexity of doing it, don't worry about it, because WebTitan is very simple and straightforward, integrates right into your existing equipment without needing to buy anything, and takes only 25 to 30 minutes to set up."
"I would rate TitanHQ WebTitan as seven out of ten."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"It doesn't require installing an agent or software on individual workstations, which is very important for us. I don't have to go around every single machine and/or push updates out because of this product. The product improves on its own without having to go to workstations, which is an ideal thing because it doesn't tie up staff's time to upgrade the machines. I don't need to upgrade the software to make WebTitan work. I wish all products were that way."
"As far as seeing the value, it was probably instantaneous; once we went live with it, I could review stats on the customer portal side of things and just dig into the details, which was easy to understand, and it was pretty instantaneous to say, "Hey, we made the right decision.""
 

Cons

"If the tool offers improved data security, I think it would be good."
"Every vendor that sells DNS or firewalls needs to be able to protect against DNS look-up attacks and DNS naming hacks. This is true of Palo Alto as well as others."
"We would like to have cloud-based management."
"The solution can capture more market if made more cost-competitive than Infoblox or Cisco Umbrella."
"Pricing is one of the areas of concern in Palo Alto Networks DNS Security since it is an expensive product. I feel that the product's pricing is an area that could be improved."
"Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently."
"The scalability can be improved."
"With Palo Alto Networks DNS Security, sometimes the DNS clients don't work well, and they get disconnected, making it an area where improvements are required."
"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases."
"The interface is a little dated and a little awkward at times. That's a minor problem. It's workable."
"I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work."
"It is self-intuitive, but it could have intuitive help where you don't have to email somebody asking how you do something."
"Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with."
"On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold."
"They probably could improve on the initial deployment and the issues that we ran into with the WebTitan Cloud OTG client installation on our mobile devices or laptops."
"One issue that they have just solved is that there's a new interface for paying bills. I had an issue when I tried to pay with our debit card last year, but with the new payment interface, they have solved that."
 

Pricing and Cost Advice

"The solution's pricing is equal to Cisco AMP or Cisco Umbrella."
"The product is expensive compared to Fortinet."
"There aren't many vendors offering DNS security solutions, but generally, Palo Alto subscriptions tend to be more expensive than other security vendors."
"There is an annual license for the solution and I am satisfied with the pricing."
"The product is expensive. My company makes payments on a quarterly basis towards the solution's costs."
"Palo Alto Networks DNS Security is an expensive product. I rate the product's pricing an eight on a scale of one to ten, where one is cheap, and ten points are expensive."
"If one is very cheap and ten is very expensive, I rate the tool's price as two."
"It is not an expensive solution."
"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."
"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."
"There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."
"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."
"The licensing, although I can't remember the exact cost, was very affordable. I want to say it was maybe $40 per license."
"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
"It's very aggressively priced, which is something that we definitely like."
"The cost could be lower, though it is not currently prohibitive for larger companies."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
12%
Computer Software Company
10%
Healthcare Company
6%
Computer Software Company
13%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What needs improvement with Palo Alto Networks DNS Security?
DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet, which is where it can be improved the best. Palo Alto helps us with support, so I d...
What is your primary use case for Palo Alto Networks DNS Security?
I can describe my use cases for Palo Alto Networks DNS Security, which is used for protecting our network. I use this product, Palo Alto Networks DNS Security, with Palo Alto firewalls.
What is your experience regarding pricing and costs for TitanHQ WebTitan?
The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.
What needs improvement with TitanHQ WebTitan?
The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only my email' service, which had superior features, went bankrupt due to technical is...
What is your primary use case for TitanHQ WebTitan?
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
 

Also Known As

No data available
WebTitan, WebTitan Web Filter
 

Overview

 

Sample Customers

Information Not Available
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about Palo Alto Networks DNS Security vs. TitanHQ WebTitan and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.