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Palo Alto Networks DNS Security vs TitanHQ WebTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Palo Alto Networks DNS Secu...
Ranking in Domain Name System (DNS) Security
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Domain Name System (DNS) Security
8th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
18
Ranking in other categories
Secure Web Gateways (SWG) (25th), Internet Security (7th), Web Content Filtering (2nd)
 

Mindshare comparison

As of April 2025, in the Domain Name System (DNS) Security category, the mindshare of Palo Alto Networks DNS Security is 12.4%, down from 16.1% compared to the previous year. The mindshare of TitanHQ WebTitan is 2.5%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security
 

Featured Reviews

Partha Dash - PeerSpot reviewer
Protects against threats by quickly identifying insider risks and compromised devices
Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently. The existing system sometimes presents challenges with backbone routing, impacting productivity. An agentless approach could be more lightweight and user-friendly. Additionally, there is a need for improvement in the pricing model for support and license renewals.
Pusa Alexandru-Catalin - PeerSpot reviewer
Provides basic email protection features but needs improvement in learning capabilities
TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of DNS Security include its ability to protect against command and control traffic, anonymizers, newly registered domains, and DNS tunneling."
"The support team has good knowledge about the solution."
"The most valuable feature is DNS filtering."
"We now have insight into our DNS requests and we can actively see how many thousands of malicious requests have gotten knocked down in the last day or week that we didn't have before. There's more insight for both security and more insight."
"DNS sinkhole is a valuable feature."
"So, in general, it's very stable because the process to deliver new features and new releases in not so long...I rate the scalability a nine out of ten."
"The product is easy to install."
"When comparing other cloud-based DNS security solutions to this one I have found the main beneficial feature in this solution to be we do not need to change our architecture."
"This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not."
"The web filtering is the most valuable feature. The OTG client was the determining factor."
"Not a whole lot of oversight is required after WebTitan is installed. I get email notifications and occasionally browse the reporting. This is pretty important because I don't have the bandwidth to actively monitor all this stuff 24/7. It is just not possible. Therefore, it is important that it doesn't require a lot of my time once it is deployed and working."
"Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"Among the valuable features of WebTitan are the ability to white-label it, which is important for us, the fact that it is fully a cloud platform... and the ability to integrate with Active Directory"
"It has been easy to understand and use the customization options provided by WebTitan."
"The web content filter is the most valuable feature."
 

Cons

"The scalability can be improved."
"Sometimes, it blocks legitimate traffic for custom applications, requiring manual intervention."
"Pricing is one of the areas of concern in Palo Alto Networks DNS Security since it is an expensive product. I feel that the product's pricing is an area that could be improved."
"With Palo Alto Networks DNS Security, sometimes the DNS clients don't work well, and they get disconnected, making it an area where improvements are required."
"The solution’s scalability could be improved."
"Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently."
"If the tool offers improved data security, I think it would be good."
"We would like to have cloud-based management."
"Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with."
"The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API."
"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases."
"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are."
"For security, it's very restrictive. For us, it blocks a lot, even too much, so we have had to create exceptions. A new implementation takes a bit of time to train it up, to put in all the exclusions, but once you have that done, it's just a matter of adding things as they come up."
"The technology employed by TitanHQ doesn't learn enough and is still on the basic side."
"We have spoken with TitanHQ in the last month about improvements in functionality because we have used other similar platforms and have a different view of things. We have some concerns about the search and the filters. We need to quickly search which users can or cannot access a particular site and why."
"The interface is a little dated and a little awkward at times. That's a minor problem. It's workable."
 

Pricing and Cost Advice

"If one is very cheap and ten is very expensive, I rate the tool's price as two."
"Palo Alto Networks DNS Security is an expensive product. I rate the product's pricing an eight on a scale of one to ten, where one is cheap, and ten points are expensive."
"It is not an expensive solution."
"There is an annual license for the solution and I am satisfied with the pricing."
"The product is expensive compared to Fortinet."
"There aren't many vendors offering DNS security solutions, but generally, Palo Alto subscriptions tend to be more expensive than other security vendors."
"The product is expensive. My company makes payments on a quarterly basis towards the solution's costs."
"The solution's pricing is equal to Cisco AMP or Cisco Umbrella."
"We pay an annual subscription for this. They have good pricing. They are not expensive compared to other solutions that we evaluated. I like the fact that it is just one price for the year. I don't have to worry too much about fluctuations."
"The licensing, although I can't remember the exact cost, was very affordable. I want to say it was maybe $40 per license."
"The pricing of WebTitan is good. It's the right price. We paid more and more for Cisco Umbrella."
"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."
"There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."
"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
"The cost could be lower, though it is not currently prohibitive for larger companies."
"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
Computer Software Company
22%
Manufacturing Company
8%
Educational Organization
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Palo Alto Networks DNS Security?
Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently. The existing system sometimes presents challenges with backbone routing, impacting productivity....
What is your primary use case for Palo Alto Networks DNS Security?
I primarily use DNS Security for protecting against command and control traffic, newly registered domains, and dynamic DNS. It provides added protection for users, allowing me to quickly identify a...
What is your experience regarding pricing and costs for TitanHQ WebTitan?
The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.
What needs improvement with TitanHQ WebTitan?
The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only my email' service, which had superior features, went bankrupt due to technical is...
What is your primary use case for TitanHQ WebTitan?
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
 

Also Known As

No data available
WebTitan, WebTitan Web Filter
 

Overview

 

Sample Customers

Information Not Available
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about Palo Alto Networks DNS Security vs. TitanHQ WebTitan and other solutions. Updated: March 2025.
848,253 professionals have used our research since 2012.