We performed a comparison between Palo Alto Networks DNS Security and TitanHQ WebTitan based on real PeerSpot user reviews.
Find out in this report how the two Domain Name System (DNS) Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."DNS sinkhole is a valuable feature."
"We now have insight into our DNS requests and we can actively see how many thousands of malicious requests have gotten knocked down in the last day or week that we didn't have before. There's more insight for both security and more insight."
"The most valuable features of the solution are DNSSEC and the domain generation algorithm."
"So, in general, it's very stable because the process to deliver new features and new releases in not so long...I rate the scalability a nine out of ten."
"The product is easy to install."
"Palo Alto Networks DNS Security is a stable solution."
"The support team has good knowledge about the solution."
"The most valuable feature is DNS filtering."
"One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you monitor, if employees go to things that you don't like, or to things that you need to allow, the ability to monitor and see how much is necessary—where they're getting shot down or blocked—is helpful."
"The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile."
"If someone is doing research and they're being blocked, and if we feel that it's a legitimate use, we can get them into the site they're looking for."
"Not a whole lot of oversight is required after WebTitan is installed. I get email notifications and occasionally browse the reporting. This is pretty important because I don't have the bandwidth to actively monitor all this stuff 24/7. It is just not possible. Therefore, it is important that it doesn't require a lot of my time once it is deployed and working."
"It's extremely stable. I would say it's flawless. We did have some concerns that, if it did fail, all internet access would stop for our people because the proxy wouldn't be there. That concern has subsided over the years because it's proven that it doesn't really fail."
"It doesn't require installing an agent or software on individual workstations, which is very important for us. I don't have to go around every single machine and/or push updates out because of this product. The product improves on its own without having to go to workstations, which is an ideal thing because it doesn't tie up staff's time to upgrade the machines. I don't need to upgrade the software to make WebTitan work. I wish all products were that way."
"Sometimes, it blocks legitimate traffic for custom applications, requiring manual intervention."
"There should be an on-premise version of this solution."
"With Palo Alto Networks DNS Security, sometimes the DNS clients don't work well, and they get disconnected, making it an area where improvements are required."
"Pricing is one of the areas of concern in Palo Alto Networks DNS Security since it is an expensive product. I feel that the product's pricing is an area that could be improved."
"Every vendor that sells DNS or firewalls needs to be able to protect against DNS look-up attacks and DNS naming hacks. This is true of Palo Alto as well as others."
"The product should provide email protection."
"The solution can capture more market if made more cost-competitive than Infoblox or Cisco Umbrella."
"The solution’s scalability could be improved."
"Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with."
"The interface is a little dated and a little awkward at times. That's a minor problem. It's workable."
"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are."
"We have spoken with TitanHQ in the last month about improvements in functionality because we have used other similar platforms and have a different view of things. We have some concerns about the search and the filters. We need to quickly search which users can or cannot access a particular site and why."
"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases."
"For security, it's very restrictive. For us, it blocks a lot, even too much, so we have had to create exceptions. A new implementation takes a bit of time to train it up, to put in all the exclusions, but once you have that done, it's just a matter of adding things as they come up."
"The documentation could always be better. That's true for any organization."
"I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond."
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Palo Alto Networks DNS Security is ranked 3rd in Domain Name System (DNS) Security with 12 reviews while TitanHQ WebTitan is ranked 5th in Domain Name System (DNS) Security with 17 reviews. Palo Alto Networks DNS Security is rated 8.6, while TitanHQ WebTitan is rated 9.4. The top reviewer of Palo Alto Networks DNS Security writes "Enhances our internal DNS and that it blocks malicious DNS queries". On the other hand, the top reviewer of TitanHQ WebTitan writes "Boosts productivity, intuitive setup, and it required no new investment in hardware". Palo Alto Networks DNS Security is most compared with Cisco Umbrella, Infoblox Advanced DNS Protection, Infoblox BloxOne Threat Defense, EfficientIP DNS Firewall and DNSFilter, whereas TitanHQ WebTitan is most compared with Cisco Umbrella, DNSFilter, Forcepoint Secure Web Gateway, Zscaler Internet Access and Fortinet FortiGate SWG. See our Palo Alto Networks DNS Security vs. TitanHQ WebTitan report.
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