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Palo Alto Networks DNS Security vs TitanHQ WebTitan comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Palo Alto Networks DNS Secu...
Ranking in Domain Name System (DNS) Security
3rd
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Domain Name System (DNS) Security
15th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
18
Ranking in other categories
Secure Web Gateways (SWG) (23rd), Internet Security (11th), Web Content Filtering (5th)
 

Mindshare comparison

As of October 2026, in the Domain Name System (DNS) Security category, the mindshare of Palo Alto Networks DNS Security is 10.7%, up from 8.7% compared to the previous year. The mindshare of TitanHQ WebTitan is 2.5%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks DNS Security10.7%
TitanHQ WebTitan2.5%
Other86.8%
Domain Name System (DNS) Security
 

Featured Reviews

Partha Dash - PeerSpot reviewer
Global Network Tech Lead at a tech vendor with 10,001+ employees
Protects against threats by quickly identifying insider risks and compromised devices
Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently. The existing system sometimes presents challenges with backbone routing, impacting productivity. An agentless approach could be more lightweight and user-friendly. Additionally, there is a need for improvement in the pricing model for support and license renewals.
Pusa Alexandru-Catalin - PeerSpot reviewer
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
Provides basic email protection features but needs improvement in learning capabilities
TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Palo Alto Networks DNS Security is a stable solution."
"The solution's most valuable features are data exfiltration and DNS tunneling."
"When comparing other cloud-based DNS security solutions to this one I have found the main beneficial feature in this solution to be we do not need to change our architecture."
"The product is easy to install."
"DNS security is required to filter out the DNS traffic, any DNS-based attacks, DNS DDoS attacks, and DNS amplification attacks."
"The stability is excellent and the product is very mature."
"This product is used in our organization to prevent all of the potential threats that we expect from the internet, including everything that can reach the end-user from the internet, and it is beneficial for us because we are in the process of migrating everything from on-premises to the cloud."
"The main feature of the Palo Alto Networks DNS Security protects our network from external attacks, malware, and data theft."
"We can actually see that WebTitan has saved us a good number of times, occasions when we would have had some type of malware payload delivered, but we have seen that it was blocked."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile."
"One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"The solution is very easy to implement and to set up, especially from an administration point of view."
"WebTitan’s Web filtering has helped improve the quality of service that we offer to customers, which is pretty important."
"The web content filter is the most valuable feature."
 

Cons

"The pricing of the Palo Alto Networks DNS Security is very high."
"The product is not as stable as other solutions, such as Cisco Umbrella, Infoblox, and EfficientIP."
"The solution can capture more market if made more cost-competitive than Infoblox or Cisco Umbrella."
"Pricing is one of the areas of concern in Palo Alto Networks DNS Security since it is an expensive product. I feel that the product's pricing is an area that could be improved."
"If the tool offers improved data security, I think it would be good."
"There should be an on-premise version of this solution."
"The scalability can be improved."
"With Palo Alto Networks DNS Security, sometimes the DNS clients don't work well, and they get disconnected, making it an area where improvements are required."
"I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond."
"One issue that they have just solved is that there's a new interface for paying bills. I had an issue when I tried to pay with our debit card last year, but with the new payment interface, they have solved that."
"Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with."
"I would like to have a live chat feature with their support."
"There have been a couple times where there were false positives."
"On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold."
"While there is an antivirus on offer, it's not a very good one. We're not using it because it's not effective."
"The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API."
 

Pricing and Cost Advice

"If one is very cheap and ten is very expensive, I rate the tool's price as two."
"The product is expensive. My company makes payments on a quarterly basis towards the solution's costs."
"It is not an expensive solution."
"There is an annual license for the solution and I am satisfied with the pricing."
"The solution's pricing is equal to Cisco AMP or Cisco Umbrella."
"The product is expensive compared to Fortinet."
"There aren't many vendors offering DNS security solutions, but generally, Palo Alto subscriptions tend to be more expensive than other security vendors."
"Palo Alto Networks DNS Security is an expensive product. I rate the product's pricing an eight on a scale of one to ten, where one is cheap, and ten points are expensive."
"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."
"There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."
"It's very aggressively priced, which is something that we definitely like."
"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
"The cost could be lower, though it is not currently prohibitive for larger companies."
"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."
"We pay an annual subscription for this. They have good pricing. They are not expensive compared to other solutions that we evaluated. I like the fact that it is just one price for the year. I don't have to worry too much about fluctuations."
"The licensing, although I can't remember the exact cost, was very affordable. I want to say it was maybe $40 per license."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
7%
Performing Arts
7%
Construction Company
14%
Outsourcing Company
13%
Computer Software Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise10
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What needs improvement with Palo Alto Networks DNS Security?
DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet, which is where it can be improved the best. Palo Alto helps us with support, so I d...
What is your primary use case for Palo Alto Networks DNS Security?
I can describe my use cases for Palo Alto Networks DNS Security, which is used for protecting our network. I use this product, Palo Alto Networks DNS Security, with Palo Alto firewalls.
What advice do you have for others considering Palo Alto Networks DNS Security?
I don't have experience with Palo Alto Networks AutoFocus. Regarding the DNS Security, I have firewalls with the DNS Security module in the firewall. DNS Security is something we configure in our f...
What is your experience regarding pricing and costs for TitanHQ WebTitan?
The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.
What needs improvement with TitanHQ WebTitan?
The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only my email' service, which had superior features, went bankrupt due to technical is...
What is your primary use case for TitanHQ WebTitan?
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
 

Also Known As

No data available
WebTitan, WebTitan Web Filter
 

Overview

 

Sample Customers

Information Not Available
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about Palo Alto Networks DNS Security vs. TitanHQ WebTitan and other solutions. Updated: September 2026.
918,970 professionals have used our research since 2012.