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Palo Alto Networks DNS Security vs TitanHQ WebTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Palo Alto Networks DNS Secu...
Ranking in Domain Name System (DNS) Security
4th
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Domain Name System (DNS) Security
13th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
18
Ranking in other categories
Secure Web Gateways (SWG) (25th), Internet Security (14th), Web Content Filtering (4th)
 

Mindshare comparison

As of February 2026, in the Domain Name System (DNS) Security category, the mindshare of Palo Alto Networks DNS Security is 7.6%, down from 10.3% compared to the previous year. The mindshare of TitanHQ WebTitan is 1.7%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Market Share Distribution
ProductMarket Share (%)
Palo Alto Networks DNS Security7.6%
TitanHQ WebTitan1.7%
Other90.7%
Domain Name System (DNS) Security
 

Featured Reviews

Andres Briceño - PeerSpot reviewer
Cybersecurity Coordinator at Pronaca
Comprehensive security protects networks effectively while support excels
The main feature of the Palo Alto Networks DNS Security protects our network from external attacks, malware, and data theft. I use the DNS Security's real-time threat intelligence, as it's a feature that works in real-time in the firewalls. Because we configured this real-time help feature in our firewalls, this feature works during internal navigation to the internet. If we have a virus or malware in our network, the firewall detects this threat and protects our network. DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet. The threat analytics has helped us because it works together with the SOC analytics and the platform manager, so this has affected our approach to zero-day vulnerabilities and threat updates. The reporting and analytics tools help provide insights into trends and threat vectors. We configured a dashboard where we can see all threat preventions and DNS Securities. If the SOC analytics detect threats or anomalies in the dashboard, we work quickly to prevent these threats.
Pusa Alexandru-Catalin - PeerSpot reviewer
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
Provides basic email protection features but needs improvement in learning capabilities
TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of DNS Security include its ability to protect against command and control traffic, anonymizers, newly registered domains, and DNS tunneling."
"The stability is excellent and the product is very mature."
"So, in general, it's very stable because the process to deliver new features and new releases in not so long...I rate the scalability a nine out of ten."
"The product is easy to install."
"The most valuable features of DNS Security include its ability to protect against command and control traffic, anonymizers, newly registered domains, and DNS tunneling."
"The most valuable features of the solution are DNSSEC and the domain generation algorithm."
"The most valuable feature is DNS filtering."
"I think it's easy to manage Palo Alto Networks DNS Security compared to other firewalls, and the feature set is really good."
"The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you monitor, if employees go to things that you don't like, or to things that you need to allow, the ability to monitor and see how much is necessary—where they're getting shot down or blocked—is helpful."
"Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware."
"The web content filter is the most valuable feature."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"I would rate TitanHQ WebTitan as seven out of ten."
"One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features."
 

Cons

"With Palo Alto Networks DNS Security, sometimes the DNS clients don't work well, and they get disconnected, making it an area where improvements are required."
"Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently."
"Every vendor that sells DNS or firewalls needs to be able to protect against DNS look-up attacks and DNS naming hacks. This is true of Palo Alto as well as others."
"The pricing of the Palo Alto Networks DNS Security is very high."
"The number of hotfixes indicates that there are many bugs in the new releases. Comparing a few years earlier, a release contained much fewer hotfixes."
"I'm not really sure what needs improvement. The only hiccup I've really seen is a couple of the DNS requests get flagged as the Sophos traffic instead of DNS traffic, but that's more of their app detection in the DNS Security. I haven't really seen any issues with the DNS security."
"There should be an on-premise version of this solution."
"The solution can capture more market if made more cost-competitive than Infoblox or Cisco Umbrella."
"WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface. We have found some bugs as well as some issues with functionality and security that we've already forwarded to TitanHQ."
"The technology employed by TitanHQ doesn't learn enough and is still on the basic side."
"For security, it's very restrictive. For us, it blocks a lot, even too much, so we have had to create exceptions. A new implementation takes a bit of time to train it up, to put in all the exclusions, but once you have that done, it's just a matter of adding things as they come up."
"The technology employed by TitanHQ doesn't learn enough and is still on the basic side."
"It works for us, and I have no real complaints about it. It is self-intuitive, but it could have intuitive help where you don't have to email somebody asking how you do something. They might already have it, but I've never used it."
"The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API."
"On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold."
"The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific."
 

Pricing and Cost Advice

"Palo Alto Networks DNS Security is an expensive product. I rate the product's pricing an eight on a scale of one to ten, where one is cheap, and ten points are expensive."
"There aren't many vendors offering DNS security solutions, but generally, Palo Alto subscriptions tend to be more expensive than other security vendors."
"It is not an expensive solution."
"There is an annual license for the solution and I am satisfied with the pricing."
"If one is very cheap and ten is very expensive, I rate the tool's price as two."
"The product is expensive. My company makes payments on a quarterly basis towards the solution's costs."
"The solution's pricing is equal to Cisco AMP or Cisco Umbrella."
"The product is expensive compared to Fortinet."
"It's very aggressively priced, which is something that we definitely like."
"The pricing of WebTitan is good. It's the right price. We paid more and more for Cisco Umbrella."
"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."
"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."
"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."
"The cost could be lower, though it is not currently prohibitive for larger companies."
"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
"There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
11%
Government
6%
Computer Software Company
13%
Manufacturing Company
9%
Marketing Services Firm
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What needs improvement with Palo Alto Networks DNS Security?
DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet, which is where it can be improved the best. Palo Alto helps us with support, so I d...
What is your primary use case for Palo Alto Networks DNS Security?
I can describe my use cases for Palo Alto Networks DNS Security, which is used for protecting our network. I use this product, Palo Alto Networks DNS Security, with Palo Alto firewalls.
What is your experience regarding pricing and costs for TitanHQ WebTitan?
The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.
What needs improvement with TitanHQ WebTitan?
The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only my email' service, which had superior features, went bankrupt due to technical is...
What is your primary use case for TitanHQ WebTitan?
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
 

Also Known As

No data available
WebTitan, WebTitan Web Filter
 

Overview

 

Sample Customers

Information Not Available
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about Palo Alto Networks DNS Security vs. TitanHQ WebTitan and other solutions. Updated: December 2025.
881,565 professionals have used our research since 2012.