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Palo Alto Networks DNS Security vs TitanHQ WebTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Palo Alto Networks DNS Secu...
Ranking in Domain Name System (DNS) Security
4th
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Domain Name System (DNS) Security
13th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
18
Ranking in other categories
Secure Web Gateways (SWG) (26th), Internet Security (14th), Web Content Filtering (4th)
 

Mindshare comparison

As of February 2026, in the Domain Name System (DNS) Security category, the mindshare of Palo Alto Networks DNS Security is 7.6%, down from 10.3% compared to the previous year. The mindshare of TitanHQ WebTitan is 1.7%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Market Share Distribution
ProductMarket Share (%)
Palo Alto Networks DNS Security7.6%
TitanHQ WebTitan1.7%
Other90.7%
Domain Name System (DNS) Security
 

Featured Reviews

Andres Briceño - PeerSpot reviewer
Cybersecurity Coordinator at Pronaca
Comprehensive security protects networks effectively while support excels
The main feature of the Palo Alto Networks DNS Security protects our network from external attacks, malware, and data theft. I use the DNS Security's real-time threat intelligence, as it's a feature that works in real-time in the firewalls. Because we configured this real-time help feature in our firewalls, this feature works during internal navigation to the internet. If we have a virus or malware in our network, the firewall detects this threat and protects our network. DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet. The threat analytics has helped us because it works together with the SOC analytics and the platform manager, so this has affected our approach to zero-day vulnerabilities and threat updates. The reporting and analytics tools help provide insights into trends and threat vectors. We configured a dashboard where we can see all threat preventions and DNS Securities. If the SOC analytics detect threats or anomalies in the dashboard, we work quickly to prevent these threats.
Pusa Alexandru-Catalin - PeerSpot reviewer
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
Provides basic email protection features but needs improvement in learning capabilities
TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Palo Alto Networks DNS Security is a stable solution."
"I think it's easy to manage Palo Alto Networks DNS Security compared to other firewalls, and the feature set is really good."
"The product is easy to install."
"DNS security is required to filter out the DNS traffic, any DNS-based attacks, DNS DDoS attacks, and DNS amplification attacks."
"I would rate the scalability a nine out of ten."
"The stability is excellent and the product is very mature."
"When comparing other cloud-based DNS security solutions to this one I have found the main beneficial feature in this solution to be we do not need to change our architecture."
"The most valuable feature is DNS filtering."
"It doesn't require installing an agent or software on individual workstations, which is very important for us. I don't have to go around every single machine and/or push updates out because of this product. The product improves on its own without having to go to workstations, which is an ideal thing because it doesn't tie up staff's time to upgrade the machines. I don't need to upgrade the software to make WebTitan work. I wish all products were that way."
"I would rate TitanHQ WebTitan as seven out of ten."
"This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"The web content filter is the most valuable feature."
"Among the valuable features of WebTitan are the ability to white-label it, which is important for us, the fact that it is fully a cloud platform... and the ability to integrate with Active Directory"
"It's extremely stable. I would say it's flawless. We did have some concerns that, if it did fail, all internet access would stop for our people because the proxy wouldn't be there. That concern has subsided over the years because it's proven that it doesn't really fail."
 

Cons

"The number of hotfixes indicates that there are many bugs in the new releases. Comparing a few years earlier, a release contained much fewer hotfixes."
"Sometimes, it blocks legitimate traffic for custom applications, requiring manual intervention."
"Pricing is one of the areas of concern in Palo Alto Networks DNS Security since it is an expensive product. I feel that the product's pricing is an area that could be improved."
"The scalability can be improved."
"If the tool offers improved data security, I think it would be good."
"I'm not really sure what needs improvement. The only hiccup I've really seen is a couple of the DNS requests get flagged as the Sophos traffic instead of DNS traffic, but that's more of their app detection in the DNS Security. I haven't really seen any issues with the DNS security."
"I have found customer service to be quite problematic. The support is often outsourced, leading to delayed response times."
"Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently."
"The technology employed by TitanHQ doesn't learn enough and is still on the basic side."
"There were a few little glitches in the beginning when rolling out the client app that resides on laptops."
"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases."
"The technology employed by TitanHQ doesn't learn enough and is still on the basic side."
"For security, it's very restrictive. For us, it blocks a lot, even too much, so we have had to create exceptions. A new implementation takes a bit of time to train it up, to put in all the exclusions, but once you have that done, it's just a matter of adding things as they come up."
"The interface is a little dated and a little awkward at times. That's a minor problem. It's workable."
"The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API."
"The documentation could always be better. That's true for any organization."
 

Pricing and Cost Advice

"There aren't many vendors offering DNS security solutions, but generally, Palo Alto subscriptions tend to be more expensive than other security vendors."
"The solution's pricing is equal to Cisco AMP or Cisco Umbrella."
"There is an annual license for the solution and I am satisfied with the pricing."
"If one is very cheap and ten is very expensive, I rate the tool's price as two."
"The product is expensive compared to Fortinet."
"It is not an expensive solution."
"The product is expensive. My company makes payments on a quarterly basis towards the solution's costs."
"Palo Alto Networks DNS Security is an expensive product. I rate the product's pricing an eight on a scale of one to ten, where one is cheap, and ten points are expensive."
"We pay an annual subscription for this. They have good pricing. They are not expensive compared to other solutions that we evaluated. I like the fact that it is just one price for the year. I don't have to worry too much about fluctuations."
"The pricing of WebTitan is good. It's the right price. We paid more and more for Cisco Umbrella."
"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."
"The licensing, although I can't remember the exact cost, was very affordable. I want to say it was maybe $40 per license."
"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."
"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."
"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
"It's very aggressively priced, which is something that we definitely like."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
10%
Government
6%
Computer Software Company
13%
Manufacturing Company
9%
Marketing Services Firm
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What needs improvement with Palo Alto Networks DNS Security?
DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet, which is where it can be improved the best. Palo Alto helps us with support, so I d...
What is your primary use case for Palo Alto Networks DNS Security?
I can describe my use cases for Palo Alto Networks DNS Security, which is used for protecting our network. I use this product, Palo Alto Networks DNS Security, with Palo Alto firewalls.
What is your experience regarding pricing and costs for TitanHQ WebTitan?
The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.
What needs improvement with TitanHQ WebTitan?
The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only my email' service, which had superior features, went bankrupt due to technical is...
What is your primary use case for TitanHQ WebTitan?
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
 

Also Known As

No data available
WebTitan, WebTitan Web Filter
 

Overview

 

Sample Customers

Information Not Available
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about Palo Alto Networks DNS Security vs. TitanHQ WebTitan and other solutions. Updated: February 2026.
882,207 professionals have used our research since 2012.